TriTuns

MARCH 11, 2019

If you are a software vendor, consider this: What would it look like if you approached each sale like you were trying to raise investment capital instead of just selling a piece of software? Stop thinking of the people who buy your software as customers and start treating them like investors. The old rules don’t apply!

Software 40

Software SaaS Sales Technical Support 40

TriTuns

MARCH 11, 2019

If you are a software vendor, consider this: What would it look like if you approached each sale like you were trying to raise investment capital instead of just selling a piece of software? Stop thinking of the people who buy your software as customers and start treating them like investors. The old rules don’t apply!

Software 40

Software SaaS Sales Technical Support 40

SaaStr

APRIL 24, 2019

Prior to founding Scale, Alexandr was a Tech Lead at Quora, directly responsible for all speed projects and before that a software engineer at Addepar responsible for building and maintaining financial models. Why does Alex believe that you must invest in customer success before you think you need it? I do agree with you there.

Scale 133

Scale Scaling Sales Hiring Customer Success 133

Andreessen Horowitz

JANUARY 8, 2024

Insurance limitations When thinking about price implications in reimbursed healthcare, the rub is not just the net price of the drug itself, but the time horizon over which the insurance plan achieves payback for that investment. But health insurance churn rates can be relatively high.

Technical Review 21

Technical Review Payment Solutions Payment Services Healthcare 21

SaaStr

NOVEMBER 2, 2019

How does Krish think your customer acquisition and GTM strategy has to change with the movement from SMB to enterprise? Billion story from its launch in 2008 to its 2018 acquisition by Recruit Holdings. Billion acquisition is just one milestone in the early innings of the company’s story. Does it have to be in person?

Scale 134

Scale SaaS Payments Sales Recruiting Payment Services 134

SaaStr

APRIL 17, 2019

Prior to Harness, Stephen was VP of Marketing at Glassdoor, managing a team of 52 in product marketing, helping grow B2B revenue from $19m to $90m in just 2 years, leading to their $1.2Bn acquisition. How can a CEO determine when is the right time to fundamentally invest in devops? billion acquisition.

DevOps as a Service 100

DevOps as a Service Sales Recruiting Scale Sales Hiring 100

SaaStr

APRIL 30, 2022

Customer Acquisition Cost (CAC). & Customer acquisition. Customer acquisition is basically how much do you spend in terms of sales people, sales team, and in terms of marketing to acquire a new customer. But also generally pretty high CAC, customer acquisition costs. Or maybe ARR, depending on your model. Transcript.

SaaS Payments 235

SaaS Payments Metrics Payment Methods Scale 235

SaaStr

DECEMBER 10, 2019

WePay CEO Bill Clerico and COO Tina Hsiao discuss how the company went from launch to acquisition. WePay is a payments company for platform businesses like marketplaces, crowdfunding sites & small business software. The day that acquisition closed, we became a 250,000 person company. Want to see more content like this?

Payment Services 134

Payment Services Merchant Services Payment Solutions Payments 134

SaaStr

MAY 17, 2019

As for Godard, he founded his first business, BigMachines, in 2000, a business he scaled to $50m in revenue and over 300 people up until it’s acquisition to Oracle 11 years later for $400m. What did it teach him about capital efficiency and investing ahead of time? Where do many people get it wrong today? * And so that was my first.

Scale 156

Scale Sales Hiring Software Review Leadership 156

Chart Mogul

MARCH 10, 2023

But in reality, many PLG success stories leverage traditional inside sales motions alongside self-service to speed up customer acquisition. But in reality, many PLG success stories leverage traditional inside sales motions alongside self-service to speed up customer acquisition. This is called product-led sales.

VP of Engineering 52

VP of Engineering Sales Hiring Sales Compensation 52

OPEXEngine

NOVEMBER 23, 2021

you can finally do things like hire people, invest in growth, and create culture!), They’ve developed numerous frameworks to apply across different industries, exercising and refining them hundreds of times across their investing history with companies like Facebook, Slack, and Carta. Startup Grind. Startup Grind.

Product Marketing 52

Product Marketing Marketing VP of Engineering Scale 52

OPEXEngine

NOVEMBER 23, 2021

you can finally do things like hire people, invest in growth, and create culture!), They’ve developed numerous frameworks to apply across different industries, exercising and refining them hundreds of times across their investing history with companies like Facebook, Slack, and Carta. Startup Grind. Startup Grind.

Product Marketing 52

Product Marketing Marketing VP of Engineering Scale 52

SaaStr

NOVEMBER 29, 2019

As for Allie, prior to founding Mapistry she started her career in MIT’s Lincoln Lab before joining IQ Engines (acquired by Yahoo). Post acquisition, Allie integrated the technology built at IQ Engines into Flickr search. Post acquisition, Allie integrated the technology built at IQ Engines into Flickr search.

Sales Hiring 132

Sales Hiring Underperforming Technical Team Technical Advisors Scale 132

Sales Hacker

OCTOBER 7, 2021

Invest in your development internally and externally. A Vietnamese immigrant, dedicated mother, and seasoned technology executive, Hang Black has an extensive background in engineering, marketing, sales, and entrepreneurship. Invest in your cross-functional partners. Invest in a coach. Build allies and ask for help.

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130

Audacix

SEPTEMBER 15, 2020

The two most commonly cited reasons by CTOs, software engineering managers and SaaS executives for not conducting penetration tests on their cloud software and mobile apps are: We've never been hacked - why would we spend on penetration testing? Are you being ignorant about investing in penetration testing?

Payment Solutions 84

Payment Solutions Mobile SaaS Payments Payment Services 84

Incredo

SEPTEMBER 24, 2019

You might say that if your software and customer support are flawless, you shouldn’t care about competition. if they are looking for software engineers, they probably want to improve their product). Customer acquisition model – Questions to ask: How do they attract visitors and acquire new leads?

Social Media 188

Social Media SaaS Software Review Technical Review 188

Audacix

SEPTEMBER 15, 2020

The two most commonly cited reasons by CTOs, software engineering managers and SaaS executives for not conducting penetration tests on their cloud software and mobile apps are: We've never been hacked - why would we spend on penetration testing? Are you being ignorant about investing in penetration testing?

Payment Solutions 52

Payment Solutions Mobile SaaS Payments Payment Services 52

OpenView Labs

SEPTEMBER 14, 2021

Ng also sees MLOps as an emerging job field for data scientists, software engineers, and domain experts and believes many more MLOps roles will be created in the coming years. As companies become increasingly data driven, we expect there will be more investment in a suite of data-centric machine learning tools. Synthetic data.

AI Search 65

AI Search AI Machine Learning Artificial Intelligence 65