User Pilot

OCTOBER 5, 2023

TL;DR The CAC payback period measures the time it takes for a company to recover the money invested in new customer acquisition. This metric helps SaaS companies choose the most effective customer acquisition channels , diagnose inefficiencies in customer retention strategies , and inform pricing decisions.

SaaS Payments 96

SaaS Payments Customer Lifetime Value Payment Solutions Acquisition 96

Blulogix

JANUARY 5, 2024

Take your business further with BluIQ’s flexible, scalable, enterprise-grade intelligent billing solutions. Example: A software-as-a-service (SaaS) company tracks how many customers cancel their monthly subscriptions. Customer Acquisition Cost (CAC) Definition: CAC is the cost a business incurs to acquire a new customer.

Subscription 52

Subscription Payment Features Payment Services Payments 52

Incredo

JULY 14, 2019

People were using subscription-based services when the world couldn’t even dream of having computers or, moreover, think of developing software. Oracle Cloud , another big fish in the technology industry, delivers cloud computing solutions, including SaaS, IaaS and PaaS (platform-as-a-service) to enterprises. Key finding?

Payment Features 184

Payment Features SaaS Payments Payment Methods Payment Solutions 184

Kraftblick

JUNE 8, 2020

We are talking with Alexander Sambuk , former Chief Operating Officer of Luxoft Excelian Financial Services [part of a custom software company with a staff of over 10,000]. Our conversation is about enterprise companies, their mindset, and what potential contractors should do to close deals with them faster. How realistic is this? —

Software Review 52

Software Review Payment Solutions Development Team Review Systems Review 52

SaaStr

JULY 20, 2022

While these aren’t great metrics if Weave was enterprise, they are still solid for SMBs. Yes, these really can be seen as customer acquisition costs, and they are: “We consider the net costs of onboarding and hardware, in addition to our sales and marketing activities, to be core elements of our customer acquisition approach.”

SaaS Payments 244

SaaS Payments Scale Payment Methods Payments 244

User Pilot

FEBRUARY 25, 2024

TL;DR Funnel analysis helps map out all the steps website visitors and in-app users take to achieve conversion goals , like signing up for your tool or completing the onboarding process. Ready to start tracking user funnels for your in-app user journeys? These range from landing page conversion journeys to in-app onboarding journeys.

SaaS Payments 93

SaaS Payments Payment Services Payment Methods Payment Solutions 93

Baremetrics

APRIL 6, 2021

ProfitWell is a cloud-based app that generates real-time financial and subscription metrics for data-driven SaaS enterprises. Track key performance indicators like churn, contraction, Monthly Recurring Revenue (MRR) , Annual Recurring Revenue (ARR) , Customer Acquisition Cost (CAC) , Average Revenue Per User (ARPU) , and more.

SaaS Payments 93

SaaS Payments Payment Services Payments Payment Solutions 93

Baremetrics

MARCH 16, 2021

When choosing the right billing software for your subscription businesses, there are many things to consider. If you are searching for a business metrics software that displays everything you need to know in an easy-to-use interface, Baremetrics offers a free trial which is a great way to get started. Want to Reduce Your Churn?

Payment Solutions 59

Payment Solutions Payment Features Payments Merchant Services 59

Chart Mogul

DECEMBER 4, 2020

And is Stripe a good choice as your billing and payment provider? When Stripe was launched in 2010, dealing with payments online wasn’t a straightforward matter. Fast forward 10 years and setting up shop and accepting payments has become a lot easier, thanks to a large extent to Stripe.

Payment Methods 52

Payment Methods Payment Services Payments Payment Solutions 52

SaaStr

SEPTEMBER 3, 2019

Lambda School trains people online to be software engineers. There’s a little bit of work to do still, but you know, tonight the title of my talk is how to make user acquisition practically free. And when we got to that point, the solution was really simple. Want to see more content like this? ” So, connection.

Acquisition 138

Acquisition Software Review Payment Methods Marketplace as a Service 138

How To Buy Saas

MARCH 14, 2024

From maintaining the best quality of products and services, customer acquisition and retention, maintaining the flow of funds, to managing employees, the daily chores of entrepreneurs are never-ending. WhatsApp Business API is a communication solution for businesses of all sized to reach out to their customers. Keep Reading!

Payments 52

Payments Payment Solutions Payment Methods Business 52

Tom Tunguz

JANUARY 3, 2018

Below are 7 predictions about the startup software ecosystem. It permit companies to bring US dollars held abroad (from software sales in other countries) back to the US at a lower tax rate than before. That cash could be used for dividends, share buy backs and acquisitions. How many of them do you agree with?

SaaS Payments 201

SaaS Payments Scale Blockchain Machine Learning 201

Frontegg

AUGUST 19, 2021

They want to get onboarded smoothly and just use the software. Software-as-a-Service (SaaS) was a true gamechanger in the software space, but even that is changing fast with the Product-Led Growth revolution. The problem starts with understanding the core-value of the software product you are creating.

SaaS Payments 98

SaaS Payments Payment Services Payment Solutions Underperforming Technical Team 98

ProfitWell

MARCH 25, 2020

Acquisition is the weakest growth lever. We studied the levers—acquisition, retention, and monetization—of 512 SaaS companies. We found that monetization and retention have much higher revenue impacts than acquisition when considering the same level of impact across each growth lever. How do we know this? Improve ROI.

Acquisition 52

Acquisition Retention Payments SaaS Payments 52

SaaStr

DECEMBER 26, 2019

So data analytics, marketing customer analytics, and technology and acquisition. The second category is very interesting because this, you can translate that as the paid spend, of Facebook and what not, moving towards MarTech acquisition tools. It was mostly just how to activate them, how to make them come back to the app.

Sales Hiring 150

Sales Hiring Payment Methods Payment Solutions Marketing 150

FastSpring

MARCH 9, 2022

Question: What’s the most important page on a software website — other than the homepage? Because we have data from thousands of Saas and software websites. Another PLG example, LanguageTool uses a freemium model that works with browser extensions and software plugins. . Answer: It’s the pricing page. How do we know?

SaaS Payments 130

SaaS Payments Pricing Payments Payment Methods 130

Baremetrics

OCTOBER 8, 2021

Most online businesses use a customer relationship management ( CRM ) software package and/or payment processor to manage their billings because handling many customers across regions by hand is difficult, and in a competitive market there is no room for errors. For many SaaS enterprises, Stripe is the payment processor of choice.

Payment Services 96

Payment Services Payment Methods Payments SaaS Payments 96

FastSpring

APRIL 4, 2024

FastSpring provides an all-in-one payment platform for SaaS, software, video game, and other digital goods businesses, including VAT and sales tax management, payment localization, and consumer support. It sounded like one financial benefit of that approach is new ARR acquisition, right. Jump to video. Jump to transcript.

Scale 130

Scale Sales Payment Methods Merchant Services 130

Upscope

NOVEMBER 26, 2018

We found SaaS enterprise pricing to be quite confusing at first but having been through the process enough now, here's our advice for our younger selves. We cover 3 main enterprise deals and how each turned out. Any large company paying around $1,000+ per month is enterprise for Upscope. Upscope is a co-browsing solution.

Enterprise 40

Enterprise SaaS Payments Pricing Payment Solutions 40

OPEXEngine

AUGUST 17, 2021

Spreadsheets and disconnected systems open the door for errors. The more spreadsheets you create to supplement accounting software, the more you’ll need to manually manipulate data, and the more that data is touched, the greater the potential for errors. Choose a solution made for B2B. Understand key metrics.

Payment Services 52

Payment Services B2B SaaS Payments Payments 52

OPEXEngine

MAY 18, 2021

SaaS metrics are viewed differently at different stages of growth and for different sales models, primarily whether a company is selling into an SMB or enterprise marketplace. Enterprise Stage – Ensuring Future Growth and Relevancy. Enterprise Stage – revenue growth at this stage should be stable.

SaaS Payments 98

SaaS Payments Metrics Payments Payment Services 98

Software Platform Consulting

JUNE 25, 2019

The IPO provides another opportunity to examine a massive B2B inter-enterprise network, Change Healthcare’s Intelligent Healthcare Network. It’s a story of how a small EDI player became an impressive company through acquisition and organic growth. I’d love to know more about the data solutions.

Healthcare 56

Healthcare Payments Payment Services Payment Solutions 56

Baremetrics

JANUARY 24, 2021

To describe further our product’s situation, here’s what we already had in place: An email onboarding sequence for new customers that walked them through key steps of getting set up on the system. We needed to ensure customers not only immediately understood how to use the system, but saw enough value to stick around and consider upgrading.

Churn 71

Churn SaaS Payments Payment Methods Payment Solutions 71

Hitenism

JANUARY 9, 2017

Set up a decision tree system where you can process inputs into action almost automatically. People relied on Google Analytics or built their own solutions. Google Analytics didn’t keep track of users over time which meant it was virtually impossible to track multiple visits, purchases, and subscription payments.

Startup 167

Startup Payment Methods Payment Solutions SaaS Payments 167

SaaStr

NOVEMBER 2, 2019

Does one have to move to enterprise? How does Krish think your customer acquisition and GTM strategy has to change with the movement from SMB to enterprise? How does your customer success and customer support functions change with the move to enterprise? Krish Subramanian: We are software engineers by training.

Scale 128

Scale SaaS Payments Sales Recruiting Payment Services 128

Sales Hacker

AUGUST 7, 2020

Enterprise Sales. VP Nokia Software, North America Sales. People First Productivity Solutions. Allied Air Enterprises. Team Lead, North America – Global Marketing Solutions. Director, Sales Solutions, North America. Manager, LinkedIn Sales Solutions. Sales Manager, SMB New Business Acquisition.

VP of Engineering 121

VP of Engineering Sales Recruiting Sales Hiring Payment Services 121

CustomerSuccessBox

FEBRUARY 28, 2022

You mostly need repeat purchases to get payments with a subscription model and it is easier to impress existing customers than starting all over to acquire new ones. Margin that is like software. Slack has attractive enterprises onboarded as well! Know more about NRR: What is net dollar retention? Why is it important?

Retention 52

Retention SaaS Payments Payments Payment Methods 52

OPEXEngine

FEBRUARY 22, 2022

Enterprise. Customers of these SaaS companies also referred to as “Small and Medium Businesses” or SMBs, need the same software solutions as Enterprise companies but have resource constraints that prevent them from using the top SaaS vendors. Business to Consumer (B2C). SMM SaaS Company Overview & Market Dynamics.

SaaS Payments 52

SaaS Payments Payment Services Payment Methods Marketplace as a Service 52

Aysling

NOVEMBER 11, 2020

To be an ERP or Enterprise Resource Planner, a software platform needs to contain accounting and inventory functionality. Unlike an ERP, Aysling is nearly 100% a Professional Services Automation tool; however, there’s one component that most PSA platforms claim to provide, and it’s shared among ERP solutions. At least not yet.

Outsourced Development 56

Outsourced Development Payments Payment Solutions Payment Features 56

OPEXEngine

JULY 28, 2020

Although the San Jose-based company has always been a leader in developing world-class creative software like Photoshop and Illustrator, its go-to-market model (licensing boxed software) eventually slowed it down. By 2013, there were 1 million Android apps on the platform, and the number has doubled to more than 2 million since then.

Payment Solutions 52

Payment Solutions Strategy Payment Services Scale 52

OpenView Labs

DECEMBER 20, 2021

For example, Stripe released Payment Links which is kinda like Calendly, but for payments. Square acquired Afterpay for $29 billion , joining the other fintech acquisitions like Klarna at $46 billion and Affirm at $18 billion. As acquisition costs get higher, the fintech spotlight gets brighter.

Technical Review 79

Technical Review SaaS Payments Software Review B2C 79

The Angel VC

MARCH 23, 2016

As I wrote in the original post: It's a simple plan for an early-stage SaaS startup with a low-touch sales model – a company which markets a SaaS solution via its website, offers a 30 day free trial, gets most of its trial users organically and through online marketing and converts them into paying customer with very little human interaction.

SaaS Payments 217

SaaS Payments Headcount SaaS Payment Methods 217

Totango

AUGUST 21, 2020

In our latest installment in the CXO Series , we sat down with Keith Strodtman, COO, Customer First and Shelby Czarnota, Vice President, Customer Success Business Solutions at SAP as we discussed SAP’s Transformation and Innovation in Customer Success and why they deployed Totango as their One Customer Success Platform.

Innovation 115

Innovation Customer Success SaaS Payments Payment Services 115

BrightBack

JANUARY 17, 2022

But in practice, being best-in-class at digital retention is a key challenge for most startups and enterprises, as it requires significant engineering to connect 3 to 5 systems of record (e.g. In an ideal world, it should be easier and more affordable to retain existing customers than acquire new ones.

Payments 59

Payments Payment Methods Payment Features Payment Solutions 59

Sales Hacker

JANUARY 13, 2021

Enterprise OEM software licensing is a multibillion-dollar segment of the software industry. It includes factual information, personal experience, and interviews from successful professionals on both the buy-side and the sell-side of enterprise OEM software licensing to ensure a broad mix of experience and ideas.

Payment Solutions 74

Payment Solutions Payments Software Review Enterprise 74

Baremetrics

AUGUST 23, 2021

You might need to maintain a full-time job and treat your enterprise as a side hustle. Paying monthly for your software needs can be a lot better on your cash flows than buying a lot of expensive packages outright. If you both provide valuable software, maybe this is a good way to reduce your cash expense. Cisco Systems Inc.

Business 96

Business Payment Services SaaS Payments Payment Solutions 96

OpenView Labs

JANUARY 29, 2020

Freemium: It’s About Acquisition, Not Revenue. However, freemium is a really potent acquisition model. There are costs and benefits to the model — is the acquisition cost worthwhile for your company? It should get you started on thinking about freemium mechanics in your own software.

Pricing 82

Pricing Payments SaaS Payments Payment Solutions 82