OpenView Labs

APRIL 1, 2021

A few examples: Digital Ocean (65% of revenue), Twilio (50% of product usage), HubSpot (44% of revenue, up from 22% in 2014), and Salesforce (34% of revenue, i.e. more than $7 billion). But the benefits of hiring for cultural and linguistic diversity go beyond generalized increases in perspective and innovation.

Sales Hiring 55

Sales Hiring SaaS Innovation Business Model 55

SaaStr

MARCH 26, 2019

Speaker video: Stripe is really a set of developer tools for building and operating an online business. We work with hundreds of thousands of companies around the world on accepting payments, expanding globally, and increasingly on innovating their business models for the internet and for mobile.

Scale 152

Scale Payment Services Payment Methods Scaling 152

SaaStr

SEPTEMBER 19, 2019

Podium started in 2014 in Lehi, Utah, which 10 years ago was nothing but farmland. And Dennis and I started the company because we saw a huge need for local businesses to get reviews online, and nobody was doing it. And we raised a little bit of seed money in 2014. So let’s start out with a story. They’re awesome.

Scale 114

Scale Sales Hiring Software Review Scaling 114

The SaaS Garage

APRIL 27, 2017

Cobrainer hat eine erstklassige und innovative Software zum strategischen Human Capital Management entwickelt“, sagt Roman Huber von Bayern Kapital. Loyalty Prime ging 2014 an den Start.

Venture Capital 40

Venture Capital Startup Innovation Business Model 40

SaaStr

OCTOBER 31, 2019

They had fallen behind this latest wave of cloud innovation, and they had to acquire Red Hat in order to execute against their hybrid cloud vision, a similar story with SAP buying Qualtrics, Microsoft buying GitHub. IBM was in a situation where they were really jammed. and, now, Salesforce buying Tableau, so that trend has continued.

Cloud 100

Cloud Scale AWS Machine Learning 100

SaaStr

MAY 9, 2019

Number three is not understanding their business model. It’s a great way to essentially build a brand as being an innovative tech company that you can then use to sell to larger customers later. By 2014 it was worth a billion. ” That’s the easiest way to get your employees to leave. The entire time.

Sales Hiring 167

Sales Hiring Scale Payment Solutions Banking 167

SaaStr

NOVEMBER 28, 2019

Felix : We thought that you can’t innovate on too many dimensions. If we combine it with a business model that nobody really understands, it’s just too much. And then the next one that we best now is proving a business model. And it’s all about proving that your unit economics work, right?

Sales Hiring 177

Sales Hiring Scale Sales Recruiting Government 177

SmartKarrot

APRIL 13, 2020

SaaS companies have transformed the way global businesses work. Ever since its inception in the 1960s, SaaS has evolved from a mere time-sharing system to innovative and efficient applications that can be accessed on multiple computers. It was acquired by eBay in 2002 but split in 2014. Eventbrite.

SaaS Payments 19

SaaS Payments Payment Solutions Payment Services Sales Recruiting 19

SaaStr

MARCH 19, 2019

For those of you who did not clap, Stripe is a set of developer APIs that help businesses accept payments online and do all sorts of innovative things in moving money in the cloud. I have been at Stripe for about four years. Stripe’s ecosystem is quite large and thriving.

Payments 120

Payments Scale Scaling Revenue 120

Chargify

MARCH 28, 2018

Innovative SaaS companies are recognizing a shift in customer demand and offering their products and features “à la carte,” and are tailoring specific offers to target sets of customers rather than offering all customers the same generic packages. The company launched in private beta but by 2008 had a product live for paying customers.

Pricing 47

Pricing Innovation Scale SaaS 47

Intercom, Inc.

MAY 28, 2020

. “The more value we could bring, the more interesting and sticky our business model could become” Catherine: That’s really amazing. Jonathan, you mentioned Aircall’s original vision and mission back in 2014 when you got started was to reinvent the business phone. That was the basis of our idea.

Marketplace as a Service 186

Marketplace as a Service Cloud Government Retention 186

Intercom, Inc.

JULY 4, 2018

One of the lures when I joined Intercom in 2014 was that it sold itself as a product-first company. In the world of subscription-based business models, your product better deliver. And in the world of subscription-based business models, where switching software is a whole lot easier and cheaper, your product better deliver.

Marketing 191

Marketing Sales Hiring Sales Recruiting Innovation 191

Intercom, Inc.

JULY 4, 2018

One of the lures when I joined Intercom in 2014 was that it sold itself as a product-first company. In the world of subscription-based business models, your product better deliver. And in the world of subscription-based business models, where switching software is a whole lot easier and cheaper, your product better deliver.

Marketing 165

Marketing Sales Hiring Sales Recruiting Innovation 165

Hitenism

JANUARY 16, 2017

In 2014, Mixpanel’s Series B pitch deck spelled out the company’s expansion plans over the next two years: 3x sales headcount and rapidly race towards distribution. Innovate on the Business Model. Reduce sales ramp time by 30-50% via sales enablement. Double headcount every 6-9 months.

Scale 147

Scale Venture Capital SaaS Headcount 147

OpenView Labs

JULY 2, 2020

After four months of an unprecedented global crisis, SaaS companies are bouncing back while product led growth businesses are trading at almost 2x higher revenue multiples they started with. This post will guide you through 10 innovative pricing plays you should consider, along with high-profile examples of companies who are testing them.

Pricing 135

Pricing SaaS Payments Payments SaaS 135

SaaStr

APRIL 16, 2023

From PLG innovator at $30m ARR t o a top SLG+PLG leader at $1B in ARR. Jason : A lot of things I want to chat about with limited time, but I want to talk about business models, because we’re here about scaling revenue. Slack for Business? Obviously, 2014 was a great year. You talked a little bit about Bill.

Scale 344

Scale Sales Hiring PayPal Development Team Review 344

Intercom, Inc.

JANUARY 25, 2023

And for today’s guest, Mickey Alon , that’s the best way to run a sustainable SaaS business. I’ve been here for 10 years already, but it’s amazing to see how much innovation is going on. Liam: Off the back of that, what advice would you give on aligning the business model with customer expectations?

Sales Hiring 118

Sales Hiring Scale B2B Acquisition 118

OpenView Labs

DECEMBER 2, 2019

Since launching in 2014, we have grown to a team of 150 employees who operate all over the world. Keeping simplicity in mind, making sure we really listen to users, and then baking their insights back into the product cycle have helped us to continuously innovate and improve on the Postman experience overall.

Scale 52

Scale Underperforming Technical Team Sales Hiring Development 52

Chargify

SEPTEMBER 25, 2019

However, it all came crashing down in September 2014, leading to what he called “my mid business life crisis”. After reading “7 Day Startup” by Dan Norris he came up with a business idea: Unlimited graphic design for a flat monthly fee. On December 26th, 2014, he broke ground on what would become Design Pickle. .

Subscription 40

Subscription Payment Features Consulting Business Model 40

SaaStr

AUGUST 20, 2019

Since Sameer joined SendGrid at CEO in 2014, the company has quadrupled its revenue, more than doubled its employees, experienced a successful initial public offering and was recently acquired by Twilio in a transaction valued at approximately $2 billion. I won’t lie. You don’t make a CEO change if everything is going perfectly.

Scale 132

Scale Acquisition Scaling Sales Hiring 132

ProfitWell

JULY 15, 2019

In that one sentence Dyson created the most prolific business model of the next two decades: freemium. Wilson calls it his favorite business model, and points to examples such as Skype, Flickr, Trillian, Newsgator, Box, and Webroot as paradigms. Do we have a word for this business model?

Pricing 41

Pricing Business Model Cloud Venture Capital 41

Sixteen Ventures

DECEMBER 31, 2019

years since I first published this guide, way back in 2014, Customer Success has evolved dramatically. What I called the “Definite Guide to Customer Success” way back in 2014 is getting far more definitive for 2020 as I incorporate what I learned over the last year. Introduction from Lincoln for 2020. In the SIX(!)

Customer Success 136

Customer Success SaaS Payments Payment Solutions Payment Services 136

Panintelligence

FEBRUARY 7, 2024

It’s our hope that this series not only informs Fintech SaaS founders, but inspires the tidal wave of innovation that's on the horizon. Mike Fisher, Mutual Vision It’s not news that the investment blueprint hasn’t changed—VCs want profitable, sustainable business models. Let's get into it! An estimated 5.4k

SaaS Payments 75

SaaS Payments Payments Technical Review Payment Services 75

SaaStr

JULY 10, 2020

Get back into experimentation mode with our business model, with our pricing, to really think about not just how we can shrink costs, but inflect growth on the top line so we could ultimately control our own destiny, which is in fact what we did. So we spent a lot of time there. So finding ways to address that is obvious.

Scale 186

Scale Sales Hiring Pricing Sales Recruiting 186

SaaStr

MAY 21, 2019

Byron : And so, what used to be this eCommerce trend or this consumer trend where the cool kids were very much the consumer-only businesses, in some way that’s changing. Now, what’s really interesting is the peak of the market was actually in March 2014, where companies were trading at ten times AOR multiple.

Cloud 167

Cloud Scale Finance Retention 167