User Pilot

MARCH 7, 2024

So I talked to several female leaders in SaaS – about their experience with breaking into leadership positions in tech startups – what challenges they’ve faced, and how they managed to overcome them. Sima Banijamali : “I started in tech in 2009, and in 2010 I moved to Sweden from Iran and started studying.

Technical Review 105

Technical Review CTO Coach Sales Hiring CTO Hire 105

OpenView Labs

MAY 20, 2021

The same was true when I ran the People function at a software development consultancy that doubled its headcount to ~100 while reducing attrition from 40% to 5% voluntary in 18 months. The question becomes: “Who do I want on my team—and why?”. A final comment on purpose: It should come from your team. Even kids and pets.

Scale 98

Scale Underperforming Technical Team Headcount Software Review 98

SaaStr

AUGUST 7, 2020

From strategies in recruitment and team building to sales tactics, these leaders from Salesforce, nCino, and Vlocity, will discuss the top tips for moving beyond horizontal SaaS and building a billion-dollar SaaS company. David, you talked a bit about the team and the founders. Well, to most of you, that may not seem crazy today.

Payment Solutions 215

Payment Solutions Pricing Payments Payment Services 215

Chargify

APRIL 23, 2019

How long is a startup a startup? It came up because people regularly refer to Chargify as a startup, but our company has been around since 2009. Are we still a startup? The four major SaaS life cycle stages we’ll cover: Pre-startup. Pre-Startup. Phases of the Startup Lifecycle by Lauren Bass.

Scale 74

Scale SaaS Payments Scaling Payment Services 74

SaaStr

FEBRUARY 26, 2019

And the team deck doesn’t say who the CEO is? We called ourselves a team of four, actually, who operate and make decisions, and it’s just how we rolled. I don’t think we thought we were going to do a startup. And then I convinced him to come back in 2009, and the rest is history. Ryan Smith: No.

Acquisition 160

Acquisition Sales Recruiting Scale Sales Hiring 160

Sales Hacker

APRIL 22, 2019

Showpad’s all-in-one platform empowers sales and marketing teams to engage buyers through industry leading training and coaching software and innovative content and engagement solutions. into the startup space. At Priceline, I joined this really interesting group of people that was focused on new market development.

Development Team Review 66

Development Team Review Scale Software Review Sales Hiring 66

Casey Accidental

NOVEMBER 28, 2023

The Summit gathered ~40 CPOs and product leaders to chat through topics centered around product development and product-led growth. Most companies when they find product/market fit with their first product only have one acquisition and engagement loop that is successful, and the job of most of the team is to refine and scale those loops.

Payments 63

Payments Payment Methods Scale Underperforming Technical Team 63

BetterCloud

NOVEMBER 11, 2020

When I started my career in 2009, most applications I used for work were installed locally on my computer (If you’re curious, I’m pretty sure that machine was a Dell Optiplex 780 , which felt luxurious at the time). In fact, there were a lot of people who thought it was a really bad idea. You can read the original post here.

DevOps as a Service 52

DevOps as a Service Underperforming Technical Team Government Cloud 52

Sales Hacker

DECEMBER 2, 2019

She’s now a consultant helping VPs of Sales scale and build their sales teams. She’s also been a high-performing individual contributor — she was part of the team that drove a lot of growth at HubSpot as it went from small to large, and she worked under Mark Roberge. What You’ll Learn. Who is Mary Rogul.

Scale 56

Scale Sales Recruiting Sales Hiring Sales 56

SaaStr

JANUARY 28, 2020

And then I’ve watched, since she made this comment to me about 13 months ago, then I’ve watched with some startups I’ve worked with, where the first marketing hire comes in, and I asked them what their top five priorities are, and then I asked the CEO. And I remember being at that Dreamforce in 2009, which was awful.

Sales Hiring 244

Sales Hiring Scale Underperforming Technical Team Sales Recruiting 244

Sales Hacker

OCTOBER 7, 2021

Never believe that doubting yourself is a bad thing. That company only lasted another year before they were out of business, so it was a poor use of my energy, time, and being away from my family – a lesson I work to pass on to others new in roles today. Invest in your development internally and externally. Joyce Johnson.

Scale 136

Scale Sales Recruiting Sales Hiring VP of Engineering 136

Intercom, Inc.

AUGUST 15, 2019

If an organization’s founders aren’t designers and don’t come from a background where well-designed products played a key role in their lives, it can often be the last discipline to be brought onboard the team. On a bad day, a lot more of it got thrown away. My responsibility was to build a design team in that new agile way of working.

Underperforming Technical Team 179

Underperforming Technical Team Scale Innovation Startup 179

SaaStr

MAY 15, 2020

Where do most teams go wrong in implementing the role out of their CS strategy? Does Bridget believe CS teams should be involved in the upsell process? Michelle started the company during an economic downturn in 2009. Did a lot of consulting for high tech startups, I really love the startup space. What works?

Sales Hiring 260

Sales Hiring Scale Technical Review Outsourcing Services 260

SaaStr

MARCH 20, 2019

What does Jeff mean when he says, “the developer first approach is a maturation of the supply chain of software?” How has Jeff seen his original thesis for “developer first” evolve and change with time? What does truly special customer experience look like in the developer first model? * Jeff Lawson: Sure.

Underperforming Technical Team 177

Underperforming Technical Team Development Software New CTO 177

SaaStr

DECEMBER 10, 2019

We grew our team by 50% this year, continuing to grow. So I think like anything it’s been good and bad. We had built this amazing team that I wanted to make sure that we continued to sort of grow and invest in and kind of keep the band together. And I think our team has done that too. Tina Hsiao : Yeah.

Payment Services 182

Payment Services Merchant Services Payment Solutions Payments 182

Sales Hacker

NOVEMBER 10, 2020

If RFPs are slowing down your sales team, you need to check out Loopio. We’re excited to have on the show today, a luminary and one of the most dynamic tech startup CEOs out there, and the CEO and co-founder of a company called QuotaPath. So this is his second startup. I actually began my startup career in Austin.

VP of Engineering 106

VP of Engineering Scale Development Team Review Technical Review 106

SaaStr

DECEMBER 12, 2020

406: Kate Taylor is Head of Customer Experience at Notion, one of the fastest-growing startups of the last 5 years with over $68M in funding from some of the best in the business including Index, Daniel Gross, Elad Gil, Lachy Groom, Josh Kopelman and Aydin Senkut to name a few. Why does Kate not believe that in startups you can “do it all”?

Scale 208

Scale Sales Hiring Sales Recruiting Underperforming Technical Team 208

Unbounce

AUGUST 29, 2019

And while we considered illustrations, our design team ultimately decided to go in a different direction. As marketers trying to stand out in an increasingly competitive industry—is it bad for us to follow design trends? You almost always need to scope out a big chunk of your marketing team’s time, budget, and brainpower.

Trends 112

Trends Software Review Development Team Review Technical Review 112

Kellblog

FEBRUARY 2, 2023

Some believe that capital won’t flow again until after an extinction-level event for startups in 2023/2024. Management teams should prepare themselves for activist investors and adapt their financial profile to keep valuations high. The metaverse remains meta. Expect more of this activity to follow in 2023.

Software Review 140

Software Review Development Team Review Underperforming Technical Team Scale 140

SaaStr

MAY 31, 2019

237: Parker Conrad is the Founder & CEO @ Rippling, the startup that gives you back your time from payroll to employee computers, Rippling makes it unbelievably easy to manage your company’s HR and IT – in one system. How can one prevent their customer support team from being a wall of protection for the product and eng team?

VP of Engineering 155

VP of Engineering Sales Hiring Scale Systems Review 155

Sales Hacker

JUNE 16, 2020

Dr. Gleb is on a mission to protect leaders from dangerous judgment errors known as cognitive biases by developing the most effective decision making strategies. Sales teams have had to adapt to a new normal. Gleb Tsipursky , an internationally recognized thought leader known as the disaster avoidance. We’re on iTunes. And on Stitcher.

Underperforming Technical Team 100

Underperforming Technical Team Government Scale Systems Review 100

SaaStr

JULY 29, 2020

Michelle started the company during an economic downturn in 2009. And so we started to work on this in 2009. So we started Cloudflare in 2009 and today we have about 1400 people around the world. So we’re really proud of that and our whole team is really proud of that. I was doing my MBA at grad school.

Sales Hiring 251

Sales Hiring Outsourcing Services Scale Sales Recruiting 251

SaaStr

SEPTEMBER 4, 2020

I’ve been in software since the ’90s and for over 20 years, nearly that entire time, we’ve been talking about digital transformation, developing strategies, architecting new technologies, and moving beyond digitization to rethinking our businesses, our products, and our services in a way that’s optimized for a digital world.

Scale 199

Scale Underperforming Technical Team Sales Hiring Branding 199

SaaStr

JUNE 3, 2020

The company went public in 2009 and was acquired by Yahoo in 2012 for $270m, a 50% premium on existing share price. Who should be brought into the meeting other than the sales team? The company went public in 2009, and was acquired by Yahoo in 2012, for $270 million, a 50% premium on the existing share price.

Sales Hiring 236

Sales Hiring Scale Technical Advisors Outsourced Development 236

SaaStr

AUGUST 16, 2019

Ep 257: Justin Welsh is the former SVP Sales @ PatientPop, the startup that offers the first all-in-one practice growth platform that’s HIPAA-compliant and is proven to grow your practice. During his 5 years at PatientPop, Justin grew sales from $0 to $56m alongside the full build-out of the sales team. I was average to below average.

Scale 203

Scale Underperforming Technical Team Sales Hiring Interviewing 203

Sixteen Ventures

DECEMBER 31, 2019

In 2019 I worked with amazing companies, venture capital firms, and startup accelerators around the world. How to Develop a Customer Success Strategy. The Role of Customer Success in… Customer Development. Stretch vs. Bad-Fit Customers. Bad Sales Handoffs Cause Customers to Ghost During Onboarding.

Customer Success 137

Customer Success SaaS Payments Payment Solutions Payment Services 137

SaaStr

AUGUST 19, 2020

I’ve held a bunch of technology leadership roles in startups, in rocket ships and turnarounds, including about 10 years at Google, and just over three years leading efforts at Evernote. ” And then we debated like how across the leadership team to say, “Hey, can we afford this or not?” What’s the base case?”

Scale 293

Scale Underperforming Technical Team Sales Hiring Leadership 293

SaaStr

JULY 10, 2020

I’ve held a bunch of technology leadership roles in startups, in rocket ships and turnarounds, including about 10 years at Google, and just over three years leading efforts at Evernote. ” And invest your team’s time and energy to say, “Hey, if this, then that. And what’s the best case?

Scale 270

Scale Sales Hiring Pricing Sales Recruiting 270

Intercom, Inc.

AUGUST 25, 2022

We were still the poor people of Europe. I was so bad that when I came back to the office, my boss said, “Don’t listen back to that. ” At the same time, I saw Twitter and YouTube emerging, and I remember it was a protested election in Iran in 2009. That won’t be inspiring you for the future.”

Social Media 208

Social Media Scale Artificial Intelligence Machine Learning 208

Sales Hacker

DECEMBER 10, 2024

Currently, he’s the founder of MartinRoth.com, specializing in helping startups scale from $1M to $10M in ARR. Martin brings a wealth of experience in building and scaling sales teams, developing effective go-to-market strategies, and navigating the challenges of startup growth. Feeling that AI FOMO? I love it.

Scale 114

Scale Sales Hiring Scaling CTO Coach 114