SaaStr

SEPTEMBER 26, 2019

Yes, when hiring stopped, so did the automatic seat upgrades that come with hiring But silos still expanded a bit, and business process change did not end. We still doubled sales in 2009. Don’t worry about customer success hires and scaled sales reps. Upsell slowed way down. Capital will dry up.

SaaS Payments 277

SaaS Payments Sales Hiring Scale SMB 277

SaaStr

MARCH 31, 2024

We hire remarkable people, and we give them a lot of freedom for how they’re going to get their work done. They need to inform behavior of your company, and they need to inform who you hire, fire, promote, grow, and celebrate your organization, daily. Brian and Dharmesh started the company out of MIT Sloan, so who did they hire?

Part-Time CTO 258

Part-Time CTO CTO Hire CTO Coach CTO 258

SaaStr

APRIL 16, 2023

And we ended the day with an incredible combo of the hottest app at that time (and one of the hottest ever), Slack, who likely was around $30m ARR or so … and hadn’t yet added a sales team! Android followed after, and that really, late 2009, early 2010, that suddenly changed. It’s about scale and revenue.

Scale 345

Scale Sales Hiring PayPal Development Team Review 345

Outseta

AUGUST 13, 2019

While that’s the case, it’s always bothered me that there’s often so much apprehension around the hiring process—both from the perspective of the hiring company and the job seeker. The hiring process is even worse from the perspective of the job applicant. She heard me out, then said something profound.

Sales Hiring 54

Sales Hiring Sales Recruiting Interviewing Development Team Review 54

SaaStr

MARCH 10, 2020

Sales cycles slowed down, but we still closed deals. I can’t quite tell from the data looking back how much sales slow down. Account growth slowed way down, but still happened. And in fact, many customers shrunk their sales teams and their core users of Adobe Sign / EchoSign. But a handful of accounts did expand.

Sales Hiring 283

Sales Hiring SaaS Churn Enterprise 283

SaaStr

OCTOBER 6, 2023

It’s 2009, and the Obama Inauguration is happening in town. Common Errors for the Ask Slide Not asking for money Not talking about social proof Talking about who you will hire Not talking about revenue/usage milestones Don’t talk about who you will hire on the ask slide. No one cares who you will hire. That’s it.

Payment Methods 222

Payment Methods Startup Payment Solutions Sales Hiring 222

Intercom, Inc.

JUNE 21, 2018

Whether you’re at an early-stage startup that’s just made its first sales hires, or part of a fast-moving sales team in a large organization, the key to success often comes down to efficiency. Then, the sales team went to work. In his opinion, the hiring process is a preview of their sales technique.

Sales Hiring 183

Sales Hiring Scale Sales Recruiting Technical Advisors 183

SaaStr

JANUARY 21, 2022

Grammarly was founded in 2009 and is a successful consumer product revolving around a virtual writing assistant that individuals and students use to write better content in their professional, educational, and personal lives. The admin, influential decision-makers, and consumer sales reps can be the same people in a Consumer or SMB setting.

Scale 208

Scale SMB Enterprise Sales Hiring 208

SaaStr

MAY 15, 2020

333: Bridget Gleason is the Head of Sales and Customer Success @ Tidelift, the company providing managed open source, backed by maintainers. Before Tidelift, Bridget was VP of Sales @ Logz.io and before that was VP of Corporate Sales @ Sumo Logic where she drove ARR up by a record 237%. What core elements does it change?

Sales Hiring 192

Sales Hiring Scale Technical Review Outsourcing Services 192

SaaStr

JUNE 16, 2020

Leveraging survey data from 66+ enterprise SaaS companies, Matt Garratt, Managing Partner of Salesforce Ventures shares the landscape of how businesses are shifting their sales & GTM strategies to react to today’s uncertain times. Adnan Chaudhry | SVP of Sales @ Salesforce.

Sales Hiring 158

Sales Hiring Scale SaaS Payments Payment Services 158

SaaStr

JULY 29, 2020

Michelle started the company during an economic downturn in 2009. And so we started to work on this in 2009. So we started Cloudflare in 2009 and today we have about 1400 people around the world. So I’m going to answer your question with that frame of mind because I think back to 2009, and it was really hard to get a job.

Sales Hiring 170

Sales Hiring Outsourcing Services Scale Sales Recruiting 170

SaaStr

JANUARY 28, 2020

And so, she can, and Anthony just finished up basically going from the first sales hire at Gainsight at almost 100 million in revenue and has just retired. Maria : It’s like saying, “Hey, you want a sales rep to carry 10 times the quota they do today. You can’t, you have to invest in that sales infrastructure.”

Sales Hiring 202

Sales Hiring Scale Underperforming Technical Team Sales Recruiting 202

SaaStr

JANUARY 7, 2021

In this episode, David Skok , General Partner @ Matrix Partners , uncovers the crucial step missing when it comes to finding product-market fit for B2B companies, how to set-up your sales team for success early on, and what metrics really matter when it comes to a payback period. Finding the right VP of Sales can be an especially hard task.

Scale 244

Scale Sales Hiring Scaling B2B 244

SaaStr

JUNE 3, 2020

The company went public in 2009 and was acquired by Yahoo in 2012 for $270m, a 50% premium on existing share price. How does Mike think about when is the right time to hire your first CRO? How does this hire correlate to your hiring in sales enablement? What is the right way to structure their sales pipeline?

Sales Hiring 173

Sales Hiring Scale Technical Advisors Systems Review 173

SaaStock

MARCH 20, 2019

Thanks to them, merchants can make more successful sales and win happy customers. Founded: 2009. Toast ’s all-in-one point-of-sale (POS) and restaurant management platform helps power and grow restaurants. Founded: 2009. During 2018 Black Friday/Cyber Monday, sales through Shopify reached a record-breaking $1.5+

SaaS Payments 271

SaaS Payments Merchant Services Payment Solutions Payments 271

Sales Hacker

MAY 16, 2019

In 2009, I was desperate… I had just spent six miserable months trying to become a financial advisor after my dream career of being a spy for the DoD didn’t pan out. Nothing really stood out until I stumbled across a “Director of Sales and Client Relations” role with a company called Jammony. Director of Sales and love what I do.

Sales Hiring 94

Sales Hiring Sales Recruiting Sales Interviewing 94

SaaStr

NOVEMBER 4, 2019

“I was working for Salesforce in 2009 when I decided to start Okta, an identity management company that connects people with any application on any device. Prior to this, he was VP of WW Sales with EMC (Dell)m Data Domain as well as an EIR with NEA. Before Procore, he held several sales and management roles with Cloudera.

Sales Hiring 107

Sales Hiring Identity management Cloud Innovation 107

SaaStr

JULY 26, 2019

Prior to founding Zylo, Eric was the VP of Sales @ Sprout Social leading the revenue operations for over 11,000 customers. Before Sprout Social he was VP of Sales at Shoutlet, responsible for global direct and channel sales teams and developing and managing strategic relationships. What was the founding moment with Zylo?

Sales Hiring 139

Sales Hiring Scale SaaS Payments Payment Services 139

Sales Hacker

JANUARY 28, 2020

This week on the Sales Hacker podcast, we speak with Ellie Tamari , the VP of North American Sales at Namogoo. Today we are incredibly excited to have a recent friend, member of the Boston chapter of the Revenue Collective, and female sales leader that came to the role somewhat later in life — Ellie Tamari. What You’ll Learn.

Sales Hiring 67

Sales Hiring Scale Sales Recruiting Management 67

Neil Patel

SEPTEMBER 22, 2020

You are getting enormous levels of organic traffic … Full of enthusiasm, you rush to your sales manager to check the sales status. And your jaw drops seeing you’ve got little to none sales from all of that traffic. You have to make consistent sales if you want to scale your business fast. No, I’m serious.

Sales Hiring 144

Sales Hiring Outsourcing Services Social Media Underperforming Technical Team 144

Sales Hacker

SEPTEMBER 20, 2022

By 2009, unemployment for ‘08 graduates was at 9% : The door to the real world had slammed shut just as we were about to walk through it. But this August I hosted a Sales Hacker panel with four sales leaders who guided their teams and companies through ‘08 and beyond, and what they said lightened something in my chest: Don’t panic.

Sales Hiring 81

Sales Hiring Marketplace as a Service Payment Services Banking 81

User Pilot

MARCH 7, 2024

Fortune 500 companies Laura Erdem – Senior Sales Manager at Dreamdata Else van der Berg – Interim Product Lead, Advisor and Coach Frida Ahrenby – CMO at Rillion , CMO to Watch 2024, Board Member and Tech & Start-up Advisor Oana Manolache – Founder & CEO at Sequel.io Sima Banijamali – Sr.

Technical Review 102

Technical Review CTO Coach Sales Hiring CTO Hire 102

SaaStr

AUGUST 19, 2020

I have seen my fair share of storms and or crises from the early days of the dot-com boom and bust to 2008, 2009 crisis and then having a front-row seat at some of these turnarounds that iconic brands like Evernote, and more recently on the board at Gap which is undergoing its own transformation. .”

Scale 252

Scale Underperforming Technical Team Sales Hiring Leadership 252

How To Buy Saas

MAY 22, 2024

This approach drives organic growth and boosts sales effectively for their clientele. Improved Beezy’s sales pipeline and growth, a digital workplace solution for enterprises. Single Grain – Making SaaS Grow by Focusing on ROI Single Grain is a full-service SaaS digital marketing agency founded in 2009.

Technical Review 40

Technical Review Scale Sales Hiring Marketing 40

SaaStr

FEBRUARY 22, 2019

* Nick has previously said, “Burying customer success under sales does not work.” What should the optimal sales to customer success relationship look like? What does Nick mean when he says, “Product is to customer success what marketing is to sales.” Why does Nick push back against the “hire fast and fire fast” thesis?

Sales Hiring 115

Sales Hiring Customer Success Scale Sales Recruiting 115

Sales Hacker

MARCH 29, 2019

Transitioning From Baseball to a Sales Career. With Colorado Springs and my professional baseball career in my rear view mirror, I headed to my new life in software sales. I have now spent an equal seven years in SaaS sales in just as many positions. Now, I catch myself before I say the same thing in sales.

Sales Hiring 84

Sales Hiring Strategy Underperforming Technical Team Sales 84

Sales Hacker

NOVEMBER 5, 2018

I have, since 2009, hired 20+ outsourced resources from all over the world for tasks such as data research, web design, translations, voiceover talent and more. Here are things that we outsource sometimes: Do you cut your own grass, or do you hire a gardener? Do you clean your house, or hire a home cleaning service?

Outsourcing Services 76

Outsourcing Services Outsourced Development Sales Outsourcing Underperforming Technical Team 76

Sales Hacker

DECEMBER 3, 2018

This week on the Sales Hacker podcast , we interview Meghan Gill , VP of Sales Operations at MongoDB. . Meghan has been at Mongo almost 9 years and was the first non-technical hire at the company, helping them scale past an IPO in 2017 and transitioning from an early career in Marketing into Sales Operations. .

Scale 60

Scale Underperforming Technical Team Sales Hiring Sales Recruiting 60

Sales Hacker

OCTOBER 7, 2021

Women in sales often have a polarizing experience. In the Sales Hacker video series Aha Moments , I asked 10 women: “What is one ‘aha moment’ you’ve had in your sales career?”. The conversations that followed were so authentic and encouraging that we decided to expand this conversation to other badass women in the sales world.

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130

Outseta

JANUARY 20, 2020

My role at Buildium In late 2009 the economy had tanked and I had a newly minted MBA but no real job experience. I was offered a job as Buildium’s first full-time marketing hire, pulling in a cool $38,400 annually. We could branch out into commercial property management.

SaaS Payments 145

SaaS Payments Sales Hiring Payment Methods Payment Services 145

SaaStr

MAY 31, 2019

Why does Parker believe it is fundamentally better to wait for as long as possible before hiring customer support? Why should your engineers be heavily involved in the customer support hiring process? What do you look for in those hires? We’re just making our first, sort of, one to two hires in the company.

VP of Engineering 130

VP of Engineering Sales Hiring Scale Systems Review 130

Neil Patel

APRIL 23, 2021

Some people think it’s just social media monitoring, while others believe it has something to do with public relations, and still others have no idea the impact it can have on sales. The other is what I define as “online reputation bombs,” which affect your reputation and sales long term and can severely damage a business.

Management 145

Management Social Media Sales Hiring Branding 145

SaaStock

MARCH 20, 2019

Thanks to them, merchants can make more successful sales and win happy customers. Founded: 2009. Toast ’s all-in-one point-of-sale (POS) and restaurant management platform helps power and grow restaurants. Founded: 2009. During 2018 Black Friday/Cyber Monday, sales through Shopify reached a record-breaking $1.5+

SaaS Payments 100

SaaS Payments Merchant Services Payment Solutions Payments 100

SaaStr

AUGUST 7, 2020

359: The Secrets to Vertical Growth, What it Really Takes to Build a $1B SaaS Company with Matt Garratt, SVP, Managing Partner @ Salesforce Ventures, Trisha Price, Chief Product Officer @ nCino and David Schmaier, CEO & Founder @ Vlocity. They need fewer sales as a percentage of overall employees. David Schmaier: Sure.

Payment Solutions 148

Payment Solutions Pricing Payments Payment Services 148

A Smart Bear

JANUARY 4, 2018

The next sale isn’t quite as sweet.). The Silicon Valley-oriented technology press outlets don’t cover us because we’re not in San Francisco, even though we’re more successful than most of the startups they cover. I’ve always said nothing beats the high of getting that first customer to sign up.

Engineering 70

Engineering Investment Revenue Technical Review 70

Sales Hacker

DECEMBER 2, 2019

This week on the Sales Hacker podcast, we speak with Mary Rogul , a VP Sales Consultant, who’s currently an Enterprise Sales Advisor at Crayon. Fresh out of college, Mary started out in accounting, but it didn’t take long before she began a 20-year sales career that led her through Monster.com, HubSpot, and several others.

Scale 52

Scale Sales Recruiting Sales Hiring Sales 52

Sales Hacker

AUGUST 4, 2020

This week on the Sales Hacker podcast, we speak with Matt Rizzetta , founder of North 6th Agency, which is a communications and PR firm based in New York City. Subscribe to the Sales Hacker Podcast. How to get better at sales [21:37]. Welcome to the Sales Hacker podcast. Welcome to the Sales Hacker podcast.

Scale 106

Scale Sales Hiring Sales Recruiting Outsourcing Services 106