SaaStr

APRIL 16, 2020

Below, we’ve shared the transcript of Harry’s interview with Carolyn. in about 2008. Carolyn Guss: So we’re not necessarily expecting brand marketing to drive to very hard metrics. If you would like to find out more about the show and the guests presented, you can follow us on Twitter here: Jason Lemkin. Harry Stebbings.

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Scale Underperforming Technical Team Leadership Branding 177

SaaStr

DECEMBER 31, 2019

So I think, let’s see, if I look at Salesforce One was a project that started, I guess it was around 2008-ish, I think. And yes, it’s not statistically significant to do an interview with 20 people, but it does give you a good sense of where to start. Ciara : Craig. Craig : Yeah. Bela : And speaking of renewals.

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Enterprise Underperforming Technical Team Scale B2B 133

Valuize Consulting

AUGUST 6, 2021

I was working as a film and media producer in New York City when the recession of 2008 hit and things took a shift; I needed to make a change. Q: When it comes to showcasing the value of Customer Success to C-Suite leadership, how would you approach that conversation and what key metrics would you recommend? How fast am I going?

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Scale Customer Success Interviewing Scaling 52

SaaStr

JULY 16, 2019

We founded the company in 2008, which many of you who were around then know was a pretty difficult time to start a company. But, the fundraising in 2008, 2009 was pretty difficult. A change for me from kind of looking at the business from more of a dashboard view of those metrics then really being in the trenches.

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Scale Product Marketing Scaling Marketing 125

Andreessen Horowitz

OCTOBER 16, 2023

Joining me to interview Bansal, we have general partner Peter Levine, who also put out a series of 16 short sales videos for founders, which you can find at a16z.com/16sales. This was 2008, right? And that’s what a good founder, earlier on, or a good product manager — literally defines these metrics by understanding the customer.

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Product Marketing Scale Sales Hiring Sales Recruiting 74

SaaStr

FEBRUARY 22, 2019

As for Nick, prior to Gainsight he was the CEO @ LiveOffice where he grew cloud archiving ARR from $2m in 2008 to $25m in 2011 and drove and negotiated the acquisition by Symantec for $115m in cash. I do want to break the interview today, Nick, into two quite distinct parts really. This is in the interview phase.

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Sales Hiring Customer Success Scale Sales Recruiting 117

SaaStr

MAY 15, 2020

Below, we’ve shared the transcript of Harry’s interview with Bridget or you can jump to the transcript of Michelle’s podcast. Transcript of Harry’s interview with Bridget: Harry Stebbings: Hello, and welcome back to the official SaaStr podcast with me, Harry Stebbings. ” Because again, it was 2008.

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Sales Hiring Scale Technical Review Outsourcing Services 194

Sales Hacker

DECEMBER 9, 2019

So, I think this is going to be a great interview. Now, without further ado, let’s listen to this interview with Anthony Kennada. Anthony Kennada: I started out of college as a tech recruiter, which, in 2008, was probably one of the worst jobs you could have; getting people jobs in a recession was not great. Sam’s Corner.

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Sales Recruiting Scale Sales Hiring B2C 54

SaaStr

FEBRUARY 21, 2020

David is also the author of foreentrepreneurs.com the must read blog in the world of SaaS metrics. Below, we’ve shared the full transcript of Harry’s interview with David Skok or you can jump to the transcript of Jason’s interview with Ed. Loving our podcast content? Harry Stebbings. David Skok. You will lose customers.

Scale 187

Scale Sales Hiring Underperforming Technical Team Sales Recruiting 187

Intercom, Inc.

JANUARY 24, 2019

And I remember Marc [Benioff] interviewing me, like he did every employee, and painting the vision for what the platform would be. We had already achieved the mission, so after 2008 we backed off the pedal, so to speak. It’s actually been quite a wild ride with Salesforce from the early days. That hasn’t changed.

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Scale Machine Learning Artificial Intelligence AI 151

OpenView Labs

MAY 29, 2020

You may need a third party to do these interviews for you so that customers feel like they can be completely open. Use those customer interviews to produce effective messaging with strong emotional triggers. John Quelch, Dean of The University of Miami Herbert Business School, Harvard Business Review , 2008.

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Payment Methods Marketing Sales Hiring Advertising 54

SaaStr

DECEMBER 17, 2019

Happy post lunch interview. So when you start to look at the metrics of a platform, there’s incredibly high engagement and incredibly low churn. So 2008 was 10 years ago. Please welcome Zach Perret, Plaid Co-Founder and CEO and Ari Levy, CNBC Senior Technology Reporter. Ari : You have a preference? Zach : Go for it.

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Payments SaaS Payments Banking Underperforming Technical Team 150

SaaStr

APRIL 3, 2020

Below, we’ve shared the transcript of Harry’s interview with Anthony. Basically I was recruiting engineers for Bay area based startups and the problem with it was that the year was 2008, and it was a really tough time for hiring, but an even worse time for recruiters. Harry Stebbings. Anthony Kennada. Doug Pepper.

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Sales Recruiting Sales Hiring Scale Branding 173

SaaStr

JULY 26, 2019

In 2008 Leah founded TaskRabbit, the leading on-demand service marketplace in the world. Below, we’ve shared the full transcript of Harry’s interview with Eric Christopher. I do want to break the interview up into a couple of different parts that I think we’re both pretty passionate about. Eric Christopher. Leah Busque.

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Sales Hiring Scale SaaS Payments Payment Services 139

SaaStr

FEBRUARY 7, 2020

Below, we’ve shared the transcript of Harry’s interview with Karen. It was in 2008 and it was when the little mini computers were the rage. Having done 3,000 interviews, and the thousand when pretty much no one had ever listened to the show. Harry Stebbings. Karen Page. Alex Ferrara. Harry Stebbings: I totally agree with you.

Scale 171

Scale Underperforming Technical Team Investment Sales Hiring 171

SaaStr

JANUARY 24, 2020

Below, we’ve shared the transcript of Harry’s interview with Dimitri. When things like 2008 occurred, that was a struggle to find our way through that and navigate through the turbulent waters. About repeatability, about the sales cycle, about having metrics that you can now base on that are demonstrably true. Harry Stebbings.

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Scale Sales Hiring Technology Enterprise 195

SmartKarrot

JANUARY 18, 2022

Companies can create content that increases conversions and dialogues by using the tool’s metrics. Talview offers various services including talent acquisition, online assessments, asynchronous and live video interviews, talent management, remote proctoring, behavioral insights, recruitment marketing, and more.

SaaS Payments 11

SaaS Payments Payment Solutions Payment Methods Payments 11

SaaStr

JANUARY 3, 2020

As for Tom, he joined Redpoint in 2008 and has since led investments in Kustomer, Looker, Expensify and Gremlin all prior guests on the show I hasten to add. This interview originally aired as Episode 213 on February 26, 2019. Below, we’ve shared the transcript of Harry’s interview with Tom. Loving our podcast content?

SMB 26

SMB Sales Recruiting Sales Hiring Scale 26

Sales Hacker

NOVEMBER 10, 2020

Sam Jacobs: We’ve got an interview with a friend and a great entrepreneur, AJ Bruno, the CEO and co-founder of a company called QuotaPath. ” Now, without further ado, let’s listen to this interview with AJ Bruno. This was 2008. I’m going to know every single metric in the business. It was sales.

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VP of Engineering Scale Development Team Review Technical Review 75

Sales Hacker

OCTOBER 7, 2021

are just as critical as understanding the fundamental SaaS metrics such as LTV/CAC, payback, etc. These types of experiences will allow you to show up strongly when it comes time for the interview because you will have examples and experiences to demonstrate your skill set. It was my seventh interview for my first leadership role.

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Scale Sales Recruiting Sales Hiring VP of Engineering 130

SaaStr

AUGUST 6, 2020

Below, we’ve shared the transcript of Harry’s interview with Chen. In terms of starting Tipalti, I sold another company in the telecommunication space in 2008. So, the one key metric that makes life so great for us, we have less than 1% annual dollar churn. Harry Stebbings. So, that’s great.

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Sales Hiring Payment Services Payment Solutions SaaS Payments 238

SaaStr

JULY 29, 2020

Michelle : During the economic downturn right after the financial crisis in 2008. I mean, we’re an engineering-driven company and that’s where we love and we celebrate it, but it is so hard to compare technology between one company and another, it’s way easier to compare business metrics. Which ones are we bad at?

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Sales Hiring Outsourcing Services Scale Sales Recruiting 175