SaaStr

NOVEMBER 2, 2019

I remember when times were toughest, the very toughest at EchoSign, maybe late 2008, I felt so broken I literally couldn’t even walk up the 20 or so steps to my loft office. Force yourself to find and take 30 interviews. But I think we all know as founders we need to find a way to take care of ourselves if we go long.

Banking 108

Banking Interviewing Scaling Management 108

Outseta

OCTOBER 16, 2017

If you're interested in listening to the audio version of this interview, here's what you'll find. If the audio version of the interview isn't right for you, a slightly trimmed down transcription of the interview is available below. That was around 2008, and that's when we started selling a commercial license.

Interviewing 40

Interviewing Customer Success SaaS Software Review 40

Intercom, Inc.

SEPTEMBER 30, 2021

In a heartfelt testimony, Rebecca recalls how her little brother came down with a rare autoimmune brain disorder back in 2008. Interview with Little Otter CEO Rebecca Egger. You can also read the full transcript of the interview, which has been lightly edited for clarity, below. Helen Egger — launched Little Otter.

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Scale Artificial Intelligence Healthcare Technical Review 223

Natalia Luneva

DECEMBER 3, 2020

Today I interview Sarah Hatter and we talk about creating an excellent customer support experience for your SaaS product. . Around 2008, the typical advice that was given to bootstrapped SaaS founders was that they should handle support by themselves. The Customer Support Handbook. . . Show Notes.

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Customer Support Technical Advisors Outsourcing Services SaaS 91

Sales Hacker

APRIL 7, 2020

Now before we get to the interview, we want to thank our sponsor. Now, without further ado, let’s listen to this interview with Shari Levitin. From there, once 2008 happened and a lot of people left hospitality, we’re getting emails from people all over saying, “Wow. Outreach has your back.

Scale 89

Scale Revenue Consulting Interviewing 89

SaaStr

JUNE 19, 2020

In 2008 he became an angel investor and discovered Zendesk, Clio, FreeAgent – and his love for SaaS. ” And then he suggests to do a couple of things, like check their interview process, ask for their internal newsletter, ask for their employee engagement survey, join one of their team meetings as an observer.

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Development Team Review Software Review Management SaaS Payments 157

SaaStr

MAY 24, 2019

In Dec 2008, Vista Equity Partners acquired a majority stake in Wrike for a deal reportedly valuing the company at $800m. Below, we’ve shared the full transcript of Harry’s interview with Andrew Filev. If you would like to find out more about the show and the guests presented, you can follow us on Twitter here: Jason Lemkin.

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Sales Hiring Scale SMB Sales Recruiting 145

Sales Enablement, SaaS and Growth

MARCH 23, 2020

An example of diminishing returns is Google’s hiring process - the technology giant discovered that four interviews was enough to predict whether someone should be hired with 86% confidence. Having a fifth interview only provided an incremental benefit, yet increased costs (time) by a further 25%.

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Underperforming Technical Team Scale Sales Hiring Marketplace as a Service 213

SaaStr

MAY 8, 2020

Below, we’ve shared the transcript of Harry’s interview with Jessica. And she said that, with Tableau in 2008 during the financial crisis, they actually didn’t change their messaging. If you would like to find out more about the show and the guests presented, you can follow us on Twitter here: Jason Lemkin. Harry Stebbings.

Sales Recruiting 174

Sales Recruiting Technical Review Sales Hiring Outsourced Development 174

Sales Hacker

DECEMBER 10, 2018

Today, we are focused on an interview with Brent Adamson. Brent Adamson: If you go back to 2008/2009, things were not so great if you were selling. Another great interview. Sales Hacker Podcast—Sponsored by Aircall and Outreach. Sam Jacobs: Hey everybody and welcome to the Sales Hacker Podcast. It’s your host Sam Jacobs.

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Scale Sales Mobile Enterprise 55

BetterCloud

AUGUST 25, 2020

When the economy collapsed in 2008, I was unemployed for about 11 months, which was pretty brutal, but I took the time to start learning IT from some friends. I was so excited after I had my interview with them because they all wanted it to get better. After college, I worked in phone support at a few startups.

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Scale Leadership Innovation Finance 52

Sales Hacker

JUNE 16, 2020

His cutting edge thought leadership has been featured in over 550 articles and 450 interviews in the likes of Fast Company, CBS News, and Time. Now, without further ado, let’s listen to this interview with Dr. Gleb Tsipursky. For example the 2008, 2009 fiscal crisis was indeed a major disruptor.

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Underperforming Technical Team Government Scale Systems Review 99

SaaStr

JUNE 14, 2019

How did seeing the boom and bust of the dot com and 2008 affect Dave’s operating mentality? Below, we’ve shared the full transcript of Harry’s interview with Dave Kellogg. One, in 2008 I had the good fortune to be in the front row of the famous Sequoia Rest In Peace Good Times meeting. Dave Kellogg. Elisa Steele.

Sales Hiring 141

Sales Hiring Payment Services SaaS Payments Underperforming Technical Team 141

SaaStr

MAY 1, 2020

Below, we’ve shared the transcript of Harry’s interview with Navin. As far as Mayfield is concerned, I’ve been leading Mayfield as its managing director since 2008 and it’s been an incredible decade of learning for the firm and me personally. Harry Stebbings. Navin Chaddha. Meagen Eisenberg. Harry Stebbings: Absolutely.

B2C 179

B2C Investment B2B Pricing 179

SaaStr

JANUARY 10, 2020

Below, we’ve shared the transcript of Harry’s interview with Bob. And that led me to co-founding a company called RJ Metrics in 2008 with my co-founder Jake Stein, who was also at Insight. If you would like to find out more about the show and the guests presented, you can follow us on Twitter here: Jason Lemkin. Harry Stebbings.

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Sales Hiring Scale Outsourcing Services CTO Hire 131

Sales Hacker

NOVEMBER 3, 2020

Sam Jacobs: Today, we bring you an interview with Ilan Jacobson, one of the leading financial entrepreneurs in Canada. Now, without further ado, let’s listen to this interview with Ilan Jacobson. I was young and dumb and didn’t know I probably shouldn’t start something like that right after the 2008 crisis.

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Scale Sales Hiring Technical Review Investment 69

SaaStr

FEBRUARY 4, 2020

So the time that I was at Google was 2007, so pre the 2008 recession. Once you clarify your expectations, you really set up a good tight interview process with questions that you can calibrate equitably on and some of the questions around trust are simply, is trust given or earned? We had 5,000 employees and $14 billion in revenue.

Scale 177

Scale Underperforming Technical Team Scaling Leadership 177

SaaStr

APRIL 16, 2020

Below, we’ve shared the transcript of Harry’s interview with Carolyn. in about 2008. If you would like to find out more about the show and the guests presented, you can follow us on Twitter here: Jason Lemkin. Harry Stebbings. Carolyn Guss. Lexi Reese. So Domo, Nutanix, Qualtrics, PagerDuty, of course, Robinhood.

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Scale Underperforming Technical Team Leadership Branding 179

Outseta

OCTOBER 15, 2018

Wistia Funding History $650,000 from angel investors in 2008 $775,000 from angel investors in 2010 $17.3M Their first round of Angel investment in 2008 had not been a round for the sake of raising a round, or funds really even earmarked to invest heavily in growth. TWO ESTABLISHED COMPANIES CHANGE COURSE.

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CTO Hire CTO Coach SaaS New CTO 65

Valuize Consulting

AUGUST 6, 2021

I was working as a film and media producer in New York City when the recession of 2008 hit and things took a shift; I needed to make a change. The post Scaling Impactful Customer Success Strategy And Operations: An Interview With Emily Ryan appeared first on Valuize. I got into Customer Success by chance and circumstance.

Scale 52

Scale Customer Success Interviewing Scaling 52

SaaStr

NOVEMBER 2, 2019

Billion story from its launch in 2008 to its 2018 acquisition by Recruit Holdings. Below, we’ve shared the full transcript of Harry’s interview with Krish Subramanian. How does your customer success and customer support functions change with the move to enterprise? Harry Stebbings. Krish Subramanian. Robert Hohman.

Scale 127

Scale SaaS Payments Sales Recruiting Payment Services 127

Andreessen Horowitz

OCTOBER 16, 2023

Joining me to interview Bansal, we have general partner Peter Levine, who also put out a series of 16 short sales videos for founders, which you can find at a16z.com/16sales. This was 2008, right? The conversation features special guests Jyoti Bansal, founder and founding CEO of AppDynamics. Like, if you don’t know <Yeah.>

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Product Marketing Scale Sales Hiring Sales Recruiting 76

SaaStr

JULY 16, 2019

We founded the company in 2008, which many of you who were around then know was a pretty difficult time to start a company. But, the fundraising in 2008, 2009 was pretty difficult. Can you walk us through a little bit of the fund raising journey from literally the first dollar that you raised to your most recent round.

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Scale Product Marketing Scaling Marketing 126

SaaStr

DECEMBER 31, 2019

So I think, let’s see, if I look at Salesforce One was a project that started, I guess it was around 2008-ish, I think. And yes, it’s not statistically significant to do an interview with 20 people, but it does give you a good sense of where to start. Ciara : Craig. Craig : Yeah.

Enterprise 131

Enterprise Underperforming Technical Team Scale B2B 131

Sales Hacker

JANUARY 21, 2019

Without further ado, let’s dive in and listen to this interview with Bill Binch. In 2008, he joined a little company called Marketo, and he helped them grow from zero in revenue to over two hundred and fifty million. What a fantastic interview with Bill. This is gonna be the definitive new sales conference in the world.

Scale 13

Scale Sales Recruiting Sales Hiring Scaling 13

Sales Hacker

DECEMBER 8, 2020

A more scientific interview process [20:35]. The challenge with all of this was, I was at university from 2005 to 2008, and we all know what happened in 2008. But in 2008, Cisco was offering a graduate sales academy based in Amsterdam. A more scientific interview process [20:35]. And on Stitcher.

Scale 98

Scale Sales Hiring Sales Recruiting Technical Review 98

SaaStr

FEBRUARY 22, 2019

As for Nick, prior to Gainsight he was the CEO @ LiveOffice where he grew cloud archiving ARR from $2m in 2008 to $25m in 2011 and drove and negotiated the acquisition by Symantec for $115m in cash. I do want to break the interview today, Nick, into two quite distinct parts really. This is in the interview phase.

Sales Hiring 113

Sales Hiring Customer Success Scale Sales Recruiting 113

Intercom, Inc.

SEPTEMBER 6, 2018

Around that time, quite by accident, I started telling every candidate that I interviewed a version of the story I just told you. At every interview where he’s trying to hire someone – same story. If you invested $1,000 in Starbucks at its low point in 2008, that investment would currently be worth over $14,000.

Construction 151

Construction Startup Interviewing Scaling 151

Sales Hacker

DECEMBER 9, 2019

So, I think this is going to be a great interview. Now, without further ado, let’s listen to this interview with Anthony Kennada. Anthony Kennada: I started out of college as a tech recruiter, which, in 2008, was probably one of the worst jobs you could have; getting people jobs in a recession was not great. Sam’s Corner.

Sales Recruiting 54

Sales Recruiting Scale Sales Hiring B2C 54

SaaStr

MAY 15, 2020

Below, we’ve shared the transcript of Harry’s interview with Bridget or you can jump to the transcript of Michelle’s podcast. Transcript of Harry’s interview with Bridget: Harry Stebbings: Hello, and welcome back to the official SaaStr podcast with me, Harry Stebbings. ” Because again, it was 2008.

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Sales Hiring Scale Technical Review Outsourcing Services 193

Neil Patel

SEPTEMBER 15, 2020

The software makes it easier for you to find top-level talent, qualify them, schedule interviews, and onboard new hires. BerniePortal was founded back in 2008, so they have over a decade of experience in the HR software space. ATS software is highly beneficial for companies who are recruiting and onboarding at scale. Payroll Software.

Software Review 129

Software Review Software Systems Review compliance 129

OpenView Labs

MAY 29, 2020

You may need a third party to do these interviews for you so that customers feel like they can be completely open. Use those customer interviews to produce effective messaging with strong emotional triggers. John Quelch, Dean of The University of Miami Herbert Business School, Harvard Business Review , 2008.

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Payment Methods Marketing Sales Hiring Advertising 54

Intercom, Inc.

FEBRUARY 4, 2021

And that went on to become a monster, I floated it on the London Stock Exchange in 2006, exited it in 2008 for about a half a billion bucks and that brings us up to the latest bunch of companies. I realized after three or four weeks that retirement was boring and then set up a gaming software company called Inspire Gaming Group.

Transportation 183

Transportation Business Travel Underperforming Technical Team 183

Intercom, Inc.

JANUARY 24, 2019

And I remember Marc [Benioff] interviewing me, like he did every employee, and painting the vision for what the platform would be. We had already achieved the mission, so after 2008 we backed off the pedal, so to speak. It’s actually been quite a wild ride with Salesforce from the early days.

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Scale Machine Learning Artificial Intelligence AI 151

Sales Hacker

NOVEMBER 12, 2018

This week on the Sales Hacker podcast , we interview Ilir Sela , the Founder and CEO of Slice, one of the fastest growing companies focused on the small business space in the US. . We want to thank our sponsors before we get into the interview itself. First Aircall , it’s a phone system designed for the modern sales team.

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Scale Scaling Venture Capital Interviewing 63

SaaStr

MARCH 20, 2019

Jeff Lawson: You got that with people were quite a bit in the early days of Twilio and we, in fact, we spent the whole summer of 2008 trying to fundraise and didn’t raise a dime. That’s what led us to very early on, that we were a one product company when we launched in 2008 with Twilio Voice. Are you ready?

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Underperforming Technical Team Development Software New CTO 118

SaaStr

MARCH 3, 2020

So who they’re going to bring with them is critical, that them ideally even like interview them sort of in the process in parallel with the candidate because for me, for a first time VP of Sales, so say you’re … I don’t want to say any … I don’t know. You may have been at Box in 2006 or LinkedIn in 2008.

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Sales Hiring Sales Recruiting Scale CTO Hire 152