ChurnZero

JANUARY 4, 2019

So, without further ado, here are twenty-two trends, best practices and predictions for the year ahead. Begins in pre-sales to help ensure success factors are established during the sales process. This year I anticipate CSM enablement and professional development becoming a much higher priority for CS leaders.

Customer Success 49

Customer Success SaaS Payments Payment Services Payment Solutions 49

Chart Mogul

SEPTEMBER 15, 2023

For years we have been reading and hand-picking the best SaaS blog posts to share with 24K+ SaaS Roundup subscribers. In the process, we’ve selected the creme de la creme of all the content we’ve shared in the Roundup. Here is a comprehensive list of SaaS blogs that goes through the most common metrics and terms.

Scale 52

Scale Underperforming Technical Team Sales Hiring SaaS 52

All that Saas

JULY 8, 2021

In this roundup, we are going to talk about some of the best email marketing services and software on the market for effective delivery, automated marketing, and increased outreach & sales. What are the Best Email Marketing Services in 2021? Powerful integrations with over 65 platforms for a seamless workflow.

Software Review 52

Software Review Software Marketing Scale 52

ChurnZero

JUNE 17, 2022

To share how to choose, track, and act on effective onboarding metrics, ChurnZero Customer Success Enablement Team Lead Bree Pecci joined CSM Practice for a drill-down into customer-centric onboarding. Most teams do a good job at tracking early platform usage and commitment. Bree: I do customer success enablement for ChurnZero.

Onboarding 98

Onboarding Metrics SaaS Engagement 98

Unbounce

APRIL 14, 2020

Check out the COVID-19 Small Business Care Package for a roundup of useful resources—including tech discounts, government subsidies, and marketing tips to help lessen the impact on your business. Best practice to steal : Solve the problem your visitors care about most. Best practice to steal : Make the first step as easy as possible.

B2B 145

B2B Software Review Technical Review AI Search 145

ChurnZero

JUNE 17, 2022

To share how to choose, track, and act on effective onboarding metrics, ChurnZero Customer Success Enablement Team Lead Bree Pecci joined CSM Practice for a drill-down into customer-centric onboarding. Most teams do a good job at tracking early platform usage and commitment. Bree: I do customer success enablement for ChurnZero.

Onboarding 52

Onboarding Metrics SaaS Engagement 52

Chart Mogul

JUNE 25, 2020

Enable you to use media mentions on your website and in your marketing and sales material. This builds your credibility and increases social proof (which, again, can lead to more sales ). As they say, it takes 6-8 touches to generate a sales lead. The best way to do this? Best, Your name”. Best, Your name”.

SaaS 101

SaaS Business Content Marketing Construction 101

Neil Patel

MARCH 15, 2021

As an online merchant, making your first sale is as symbolic as it is necessary. Completing the first sale sounds straightforward enough, yet the optimism and reassurance it brings can make it the biggest turning point in the life of your business. However, don’t let the simple concept of a first sale mislead you.

Social Media 145

Social Media Sales Merchant Services Interviewing 145

Chart Mogul

JUNE 25, 2020

Enable you to use media mentions on your website and in your marketing and sales material. This builds your credibility and increases social proof (which, again, can lead to more sales ). As they say, it takes 6-8 touches to generate a sales lead. The best way to do this? Best, Your name”. Best, Your name”.

SaaS 52

SaaS Business Content Marketing Construction 52

Chart Mogul

DECEMBER 8, 2022

Every week, I scour the web to pick the top SaaS reads for our weekly newsletter, the SaaS Roundup. Here are the best reads of 2022; those articles and charts that resonated most with 19,000 weekly … Every week, I scour the web to pick the top SaaS reads for our weekly newsletter, the SaaS Roundup. Top 5 ChartMogul Reads.

Sales Hiring 52

Sales Hiring SaaS Scale Benchmarks 52

Intercom, Inc.

FEBRUARY 10, 2022

Today’s episode is a roundup of some of those conversations. And Intercom is used by our sales and marketing teams, which is incredibly helpful in understanding a customer’s experience as they interact with teams across the company. Talk to the reps for the companies whose platforms you are already using. So, talk to them.

Customer Support 211

Customer Support Trends Technical Review Headcount 211