ChurnZero

JANUARY 18, 2024

The role of the chief customer officer has become an essential function in subscription-based business models such as software-as-a-service (SaaS), where customer retention is paramount and requires executive-level leadership. SaaS businesses, meanwhile, benefit from predictable streams of recurring revenue.

Development Team Review 52

Development Team Review Technical Review Software Review Sales Hiring 52

Chart Mogul

AUGUST 15, 2019

Revenue-based financing is quickly becoming a popular way for startups to raise funds without sacrificing equity. This is a guest post by Brian Parks, Managing Partner at Bigfoot Capital. New investment structures are gaining traction in the early-stage SaaS financing market. A high-level look at Revenue-based financing (RBF).

Finance 85

Finance Payments Revenue Payment Solutions 85

Kellblog

MARCH 6, 2019

Enterprise SaaS has drifted to a model where many, if not most, companies do multi-year contracts on annual payment terms. Most enterprise SaaS products are high-consideration purchases. Most SaaS vendors will jump at the opportunity to lock in a longer subscription term. How did we get here?

SaaS Payments 73

SaaS Payments Payment Solutions Payment Services Payments 73

FastSpring

DECEMBER 8, 2022

Highlights from Our Conversation Where Should SaaS Companies Localize [2 min clip] David walked through a step-by-step process to assess where SaaS and software companies should consider localizing. Start with your existing sales and see where there’s interest from existing buyers. Watch the two minute clip for more details.

Payment Methods 78

Payment Methods Payment Solutions SaaS Payments Software Review 78

Chart Mogul

AUGUST 15, 2019

Revenue-based financing is quickly becoming a popular way for startups to raise funds without sacrificing equity. This is a guest post by Brian Parks, Managing Partner at Bigfoot Capital. New investment structures are gaining traction in the early-stage SaaS financing market. A high-level look at Revenue-based financing (RBF).

Finance 52

Finance Payments Revenue Payment Solutions 52

Baremetrics

MAY 7, 2019

Company C was funded by pre-orders from customers, a friends and family round, and then through revenue-based financing for a period of time. For Companies A, B, and C, they all exchanged equity for capital, leveraged debt, and used profits from customers to fund their startup. Buffer spent $3.3 John Doherty of Credo.

Finance 111

Finance Startup SaaS Payments Payment Methods 111

SaaStr

MARCH 19, 2019

Niall Wall, Box SVP of Business and Corporate Development alongside Vicki Lin, Stripe’s Head of Ecosystem and Cecilia Stallsmith, Slack’s Director of Platform Marketing discuss scaling your revenue via indirect channels and platform ecosystems. Then also went into venture capital where I invested in API first products.

Payments 120

Payments Scale Scaling Revenue 120

Baremetrics

AUGUST 23, 2021

If you’re looking for a smart way to approach your SaaS business’s cash flow, with great prices for people who are bootstrapping their business, get in touch or sign up for the Baremetrics free trial today. What does bootstrapping look like for SaaS? What does bootstrapping look like for SaaS? Table of Contents.

Business 96

Business Payment Services SaaS Payments Payment Solutions 96

Point Nine Land

FEBRUARY 24, 2023

How to show different revenue streams in vertical SaaS A few weeks ago, our portfolio company Jobber announced (besides a $100M Series D) that its 200,000 customers — small businesses that provide home services like lawn care, plumbing, residential cleaning, and painting — have earned $13 billion in revenue in 2022.

Payment Solutions 52

Payment Solutions SaaS Payments Payments Payment Services 52

OPEXEngine

DECEMBER 14, 2021

Technology is reshaping the economy, and it starts with venture capital. Technology was a driving force behind the boom in venture investments over the past decade. Where are venture investors focusing their technology bets? Venture investors’ horizontal inclination is no surprise in either cloud segment.

Technology 40

Technology Venture Capital Artificial Intelligence SaaS Payments 40

OPEXEngine

DECEMBER 14, 2021

Technology is reshaping the economy, and it starts with venture capital. Technology was a driving force behind the boom in venture investments over the past decade. Where are venture investors focusing their technology bets? Venture investors’ horizontal inclination is no surprise in either cloud segment.

Technology 40

Technology Venture Capital Artificial Intelligence SaaS Payments 40

Neil Patel

NOVEMBER 9, 2020

Micro startup acquisitions are a move away from buying businesses with established products or even proven revenue streams. For example, HR and finance SaaS vendor Workday bought Scout RFP (a San Francisco startup with a team of 8) for $540 million. Sell your startup by following a quick and simple selling process. Key Features.

Technical Review 144

Technical Review Payment Methods Acquisition Development Team Review 144

ProfitWell

JULY 7, 2020

For SaaS companies, churn is like the holes in that leaky bucket. You're wasting revenue by fixing it. Churn—when a customer cancels a product or service. Failed credit card payments. The first hidden area of churn: failed credit card payments—when a card is expired or maxed out. How do we fix this? 90 day +11.56%.

SaaS Payments 52

SaaS Payments Payments Payment Services Venture Capital 52

The Angel VC

DECEMBER 12, 2018

In that post, I looked at how long it took publicly traded SaaS companies to get to $100M in ARR and concluded that if your goal is to reach $100M in ARR, you should try to get there within 7-9 years after launch. Meanwhile, a few SaaS companies have shown even more spectacular growth. eight years.

Sales Recruiting 106

Sales Recruiting SaaS Payments Sales Hiring Scale 106

ProfitWell

AUGUST 13, 2020

But first, the B2B SaaS index. Ben Horowitz is the co-founder and general partner of Andreessen Horowitz, a private venture capital company. How is the B2B SaaS market trending? ??7 How are churn and new revenue trending over time? Let’s take a look how upgrades/new revenue are doing: The MRR Gain Index is up 1.5%

Payments 52

Payments SaaS Payments Payment Methods Underperforming Technical Team 52

Outseta

AUGUST 31, 2018

We now support Stripe as a payment gateway. When we launched our subscription billing and management functionality, we initially partnered with Forte Payment Systems as our payment gateway. As a result, adding Stripe as a payment gateway very quickly became the most requested feature from our users. Indie.VC - Indie.VC

Payments 40

Payments Payment Solutions SaaS Payments Payment Methods 40

SaaStr

AUGUST 12, 2022

I think it’s a challenge to folks that think we are in some sort of terrible downturn for SaaS and cloud. While Azure and Google Cloud grew at record rates, Shopify for example, its SaaS business only grew 10% last quarter. Colin here, CEO of a startup, B2B SaaS, and raising a seed round right now. Take the meeting.

Scale 193

Scale SaaS Payments Scaling SaaS 193

Point Nine Land

MARCH 7, 2019

It seems like while there’s been a lot of discussion in the SaaS community about the right time to bring on a VP of Sales or VP of Marketing (with the best advice coming from Jason himself¹), the finance department hasn’t attracted as much attention yet. just one or two days before Jason unleashed his tweetstorm.

Sales Hiring 72

Sales Hiring Outsourcing Services Payment Services Finance 72

Point Nine Land

DECEMBER 12, 2018

In that post, I looked at how long it took publicly traded SaaS companies to get to $100M in ARR and concluded that if your goal is to reach $100M in ARR, you should try to get there within 7–9 years after launch. Meanwhile, a few SaaS companies have shown even more spectacular growth. eight years.

Sales Recruiting 61

Sales Recruiting SaaS Payments Sales Hiring Scale 61

SaaStr

OCTOBER 22, 2021

1M in ARR per employee could be a new efficiency record at IPO for SaaS. They raised little in VC capital and quickly became cash-flow positive. Their tiniest customers still have higher churn, as with almost every other SaaS company. Like Bill, it took the process seriously and became a licensed money transmitter itself.

Scale 296

Scale SaaS Payments SMB Payment Solutions 296

Outseta

JANUARY 20, 2020

What started as Dimitris (now my Co-founder at Outseta ) writing a few lines of code to collect rent payments from tenants he had living in a duplex in Providence, Rhode Island, turned into something worth hundreds of millions of dollars 15 years later. I learned a million lessons about SaaS, about start-ups, and about life along the way.

SaaS Payments 145

SaaS Payments Sales Hiring Payment Methods Payment Services 145

SaaStr

APRIL 17, 2021

Over $500,000 revenue per employee. Monetizing ecommerce via subscriptions, but not payment processing. Billion in GMV processed, up a stunning 91% from 2019. Billion in GMV processed, up a stunning 91% from 2019. Rather, it charges for software subscriptions to take payments on its websites. 85% NRR.

Payment Methods 330

Payment Methods Merchant Services Payments Payment Services 330

Outseta

FEBRUARY 2, 2019

By Geoff Roberts 12 min read When we first started building Outseta we stated outright that we weren’t interested in raising venture capital—instead, we planned on bootstrapping the business and remaining independent. Typically founders will pay 3%-7% of monthly revenue until they have repaid the fund 3x the amount invested.

SaaS Payments 102

SaaS Payments Payment Methods Payments SaaS 102

Outseta

APRIL 14, 2020

I’ve come to believe that there are only two scenarios where it undeniably makes sense to raise venture capital: You’re building something so capital intensive that it can’t possibly be built without massive amounts of money. If the second describes you, well done—venture capital may very well make sense for you.

Payment Methods 68

Payment Methods Payment Solutions SaaS Payments Payments 68

SmartKarrot

SEPTEMBER 1, 2022

It is a sign of development, showing that the business has effectively transitioned from an R&D organization dependent on venture capital to an autonomous, long-lasting enterprise. . But as more business companies choose the SaaS (Software as a Service) path, now is a fantastic time to enter this industry. .

Enterprise 10

Enterprise Outsourcing Services Scale Payment Services 10

ProfitWell

DECEMBER 4, 2019

Ever since John Koenig first coined the term “SaaS” back in 2005, the software-as-a-service industry has been one of the fastest-moving and creative in the world. The SaaS business model powering all of this activity is startlingly unique, still young, and inextricably tied to the power of cloud computing. What is SaaS?

Business Model 54

Business Model SaaS Payments Payment Methods Payments 54

SaaStr

APRIL 18, 2019

And I’ve been building SaaS Companies now for 20 years, so that’s a long time. But they were doing it earlier than Java and trying to do it in a way where it gets deployed on the internet, which is something we would call SaaS today. And as a hobby we have just launched another SaaS company called ThreeKit.

Sales Recruiting 168

Sales Recruiting VP of Engineering Scale SaaS Payments 168

SaaStr

MAY 27, 2020

I thought it’s also worth giving you some sense of scale for how much the US government takes in in revenue every year. In revenue, the US government takes in 3.5 So the amount that we’ve handed out just in money going out of the US government is equal to 86% of the total revenue we take in in a year.

Technical Review 193

Technical Review Payment Services Payment Methods Development Team Review 193

ChurnZero

APRIL 27, 2021

As ChurnZero recently secured a Series B investment bringing our total funding that has been raised to date to $35 million, we thought we’d take a look back and see the role that Customer Success plays at each respective stage of funding for SaaS companies. Your customer base, and therefore revenue need to be recurring as well.

Scale 98

Scale Customer Success Payments Underperforming Technical Team 98

Chart Mogul

MARCH 24, 2020

In Moz Founder Rand Fishkin’s brilliantly open and honest book Lost and Founder , he uses an example VC fund called “Scorpio Ventures” to outline some of the fundamentals of how venture capital firms work. Scorpio Ventures goes out to a series of limited partners (LPs) and pitches their ability to pick great startups.

Payment Methods 52

Payment Methods Venture Capital SaaS Payments Sales Hiring 52

Chart Mogul

MARCH 24, 2020

In Moz Founder Rand Fishkin’s brilliantly open and honest book Lost and Founder , he uses an example VC fund called “Scorpio Ventures” to outline some of the fundamentals of how venture capital firms work. Scorpio Ventures goes out to a series of limited partners (LPs) and pitches their ability to pick great startups.

Payment Methods 52

Payment Methods Venture Capital SaaS Payments Sales Hiring 52

SaaStr

JUNE 28, 2020

A venture capital investor, she is the founder of Cowboy Ventures. But I think for a lot of vertical SaaS, they’ll see impacts when the Q2 numbers come out. I think it’s, in SaaS, in cloud, if you define it that way, I think it’s about 15 to 20%. 346: Aileen Lee is a U.S. seed investor.

Part-Time VPE 165

Part-Time VPE Sales Hiring Payment Methods SaaS Payments 165

SaaStr

JULY 8, 2020

We can only process so much change, and I feel like we’ve been through three worlds since early March. Jason Lemkin: Anyone post-revenue. Aileen Lee: But I think, yeah, for … I mean, the cloud index is not even post-revenue. That’s way post-revenue. They’re going to adopt the Shanghai processes.

Investment 159

Investment Technical Review Part-Time VPE Development Team Review 159

SaaStr

NOVEMBER 21, 2019

I’m the founder of Blossom Capital. We’re a team of former investors and operators from the likes of Facebook, Deliveroo, and the Swedish payments company Klarna. Education has impacted both the supply of … we’re talking about the B2B SaaS entrepreneurs and the supply of investors.

New CTO 147

New CTO Sales Hiring B2C CTO Hire 147

Sales Hacker

JANUARY 21, 2020

Today’s sponsor is Outreach , the leading sales engagement platform that enables sales reps to humanize their communications at scale, from automating the soul-sucking manual work that eats up selling time to providing action-oriented tips on what communications are working best. Now before we get there, we want to thank our sponsors.

Payment Methods 55

Payment Methods Scale CTO Coach SMB 55

Intercom, Inc.

OCTOBER 29, 2020

And so I worked with a whole bunch of companies in technology and financial services, consumer goods, helping them on things like growth strategy, developing new products, M&A. I think there’s this dichotomy that people swing between bootstrapping versus venture capital. So huge, huge growth during that time.

Payment Solutions 209

Payment Solutions Payment Methods Underperforming Technical Team Sales Hiring 209

Sixteen Ventures

DECEMBER 31, 2019

Whether you have a Software-as-a-Service, subscription or membership business or you sell one-off products or services and simply want to do business with your customer more than once, Customer Success should be your driving purpose. Technology Enables Strategy; Doesn’t Define It. Sales Process Engagement.

Customer Success 136

Customer Success SaaS Payments Payment Solutions Payment Services 136