User Pilot

MARCH 24, 2024

The benefits of tracking user flows include creating user-centered product design , eliminating friction in user journeys, and reducing churn. Here’s how: Create user-centered product design : User flows force you to think from your users’ perspective. Session replays. Miro’s flow chart templates.

Payment Solutions 105

Payment Solutions Payments Software Review SaaS Payments 105

Full Session

NOVEMBER 8, 2022

Session recording and replay tools are essential for user experience analysis. Finding the right tools with relevant features can be pretty challenging, given that so many tools for recording user sessions and replays are available on the market. What are session recording tools? What are session replays?

Software Review 52

Software Review Technical Review Payment Solutions Payment Methods 52

User Pilot

MAY 14, 2023

TL;DR An event-tracking system is an application for recording and analyzing user interactions with your product or website. Event tracking provides teams with insights into user behavior so that they can improve the product, its UI, and key metrics like conversion rates. However, only Hotjar offers them in their free plan.

SaaS 98

SaaS Scale Social Media Pricing 98

User Pilot

MARCH 15, 2023

How does tracking user activity in web applications help your product grow ? The three main data types for tracking user activity include in-app product interactions, user activity across the customer journey, and in-app user behavior flow data. When you track in-app product interactions, you measure how users engage with features.

Onboarding 98

Onboarding User Experience Engagement Software 98

User Pilot

OCTOBER 20, 2023

In this article, we look at 10 product analytics tools that you should consider when making your choice. Google Analytics is a versatile marketing tool with in-app event tracking functionality for optimizing website conversions and the user journey inside the product. What’s the best funnel optimization tool for SaaS companies?

SaaS 105

SaaS Scale Sales Funnel Onboarding 105

User Pilot

APRIL 16, 2024

Understanding how end-users interact with your product is crucial to identifying user experience bottlenecks. When combined with product analytics , end-user behavior monitoring can help you boost product usage and retention rates. TL;DR End-user behavior monitoring involves observing how users engage with a product.

User Experience 105

User Experience Engagement Trends Churn 105

User Pilot

MARCH 10, 2024

Are you on the verge of launching a new product? Or maybe you’ve been monitoring product analytics for a while and are looking for ways to boost growth. Monitoring patterns in user behavior offers several benefits, including improved product adoption and reduced churn. Why is monitoring user behavior patterns important?

User Experience 105

User Experience Payment Features Trends Engagement 105

User Pilot

MAY 3, 2023

Any savvy product manager should be looking at how they can leverage software usage analytics to make more informed decisions and boost product growth. In this article, we’re going to unpack exactly what usage analytics is, why you should care about it, how to use it in your product, and the best tools for the job.

Software 93

Software Management User Experience Metrics 93

User Pilot

JANUARY 10, 2024

Whether you’re building a product from scratch, updating something on your platform, or just want to listen to users and create better experiences , this article provides the guide you need. It helps you create a user-centered design process and ensure your final product is what customers love. Start collecting data.

User Experience 105

User Experience Interviewing Underperforming Technical Team SaaS 105

User Pilot

MARCH 26, 2024

Heap is best for analyzing customer behavior with session replays. Best digital analytics tools for product analytics SaaS companies looking for engagement and adoption insights for their digital products will find these digital analytics tools below to deliver the most effective results. Path analysis. AI analytics.

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

User Pilot

MARCH 26, 2024

Heap is best for analyzing customer behavior with session replays. Best digital analytics tools for product analytics SaaS companies looking for engagement and adoption insights for their digital products will find these digital analytics tools below to deliver the most effective results. Path analysis. AI analytics.

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

User Pilot

MARCH 26, 2024

Heap is best for analyzing customer behavior with session replays. Best digital analytics tools for product analytics SaaS companies looking for engagement and adoption insights for their digital products will find these digital analytics tools below to deliver the most effective results. Path analysis. AI analytics.

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

User Pilot

MARCH 26, 2024

Heap is best for analyzing customer behavior with session replays. Best digital analytics tools for product analytics SaaS companies looking for engagement and adoption insights for their digital products will find these digital analytics tools below to deliver the most effective results. Path analysis. AI analytics.

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

User Pilot

MARCH 26, 2024

Heap is best for analyzing customer behavior with session replays. Best digital analytics tools for product analytics SaaS companies looking for engagement and adoption insights for their digital products will find these digital analytics tools below to deliver the most effective results. Path analysis. AI analytics.

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

Baremetrics

DECEMBER 1, 2021

What do website optimization, product design and content strategy have in common? Source: FullSession Session Recording – Using instant replays, you can see complete user visits. Further segmenting through characteristics such as average session time can be useful in learning why the conversions aren’t happening.

Pricing 101

Pricing Onboarding Retention Acquisition 101

User Pilot

MARCH 19, 2024

Tracking user activity patterns helps you understand users better and uncover insights to increase product engagement. Increase product stickiness. Create data-driven product strategies. Product/Feature adoption rate. Average session duration. Product retention rate. Identify and remove friction. Click rate.

SaaS 104

SaaS AI Search User Experience Engagement 104

Intercom, Inc.

JANUARY 18, 2023

” Chip Lay, Director of Product Strategy at Fullstory. Using a mix of qualitative and quantitative methods, such as session replays and A/B testing, provides a better context of what’s happening and can uncover new areas of research. You can use product analytics to discover new areas for research.

Strategy 118

Strategy Retention Churn Acquisition 118

User Pilot

APRIL 29, 2024

Your product is the key. Using the right SaaS design principles can help you build a product that offers value to users. That, in turn, can help drive user engagement and product adoption. Let’s take a look at a few helpful SaaS design principles and best practices that’ll help you enhance the product experience.

SaaS 105

SaaS Onboarding Trends User Experience 105

User Pilot

JANUARY 9, 2024

Any product manager can deploy a feature into production – but what’s the point of all that hard work without getting into the participant’s mind and understanding whether it’s usable or not? There are some drawbacks to consider, too: subjectivity and limited depth of understanding for complex products.

Market Research 105

Market Research User Experience Scaling Metrics 105

User Pilot

APRIL 20, 2023

Improving product adoption is a pivotal part of any product manager’s job. To help with this, we’re going to unpack exactly what adoption is, break down the product adoption process, and show you techniques for boosting the adoption rate. What is product adoption? Why is measuring product adoption important?

Customer Lifetime Value 95

Customer Lifetime Value Onboarding Retention Innovation 95

Full Session

DECEMBER 13, 2022

Product adoption is critical for measuring the success of your product and business overall. Improving product adoption has become a challenge for most companies, so there is an increasing focus on user behavior tools that support adoption efforts. Let’s start by explaining what product adoption is.

Underperforming Technical Team 52

Underperforming Technical Team Pricing Innovation Metrics 52

User Pilot

MAY 17, 2023

What’s product experience (PX)? And most importantly, how do you create product experiences that delight your users? We also look at a few examples of companies delivering outstanding product experiences. TL;DR Product experience (PX) is the overall response that the product evokes in users when they interact with it.

Customer Lifetime Value 98

Customer Lifetime Value User Experience Onboarding Scale 98

User Pilot

MARCH 5, 2024

User behavior analytics tools are an essential part of the modern product manager’s toolkit. You can use the information they provide to improve user engagement, boost conversion rates, streamline your marketing, and drive product growth. These tools include features like data tracking , session recording, etc.,

Payment Solutions 52

Payment Solutions Payments SaaS Payments Payment Methods 52

Full Session

JANUARY 5, 2023

Many website visitors will evaluate the quality of your business, product, service, and brand within a few seconds. You can start with FullSession, our user behavior tool , which provides various features to identify problems with your own website: session recordings and replays , interactive heatmaps, customer feedback tools , and more.

Underperforming Technical Team 52

Underperforming Technical Team Social Media Software Review Technical Review 52

User Pilot

APRIL 13, 2022

Click tracking is an essential method for uncovering weak spots in the product UX and the user flow by analyzing how users engage with your UI. Let’s begin our journey and unlock product growth opportunities with click tracking! The product team utilizes click data for making data-driven decisions on product development.

Engagement 98

Engagement Underperforming Technical Team SaaS User Experience 98

User Pilot

APRIL 7, 2022

This article will guide you through every important aspect of collecting and utilizing user behavior data to drive product growth. UX analytics refers to analyzing how the users engage with your product UI and how is their overall experience while using the product. Customers’ observation (session replays).

SaaS Payments 52

SaaS Payments Payment Methods Data Payment Solutions 52

User Pilot

SEPTEMBER 7, 2023

Define important customer touchpoints for each user persona: Look at acquisition metrics to understand important channels Use heatmaps and website session recordings to understand the buying process Map your sales process touchpoints Define the activation point for different personas Understand the happy paths for different personas 3.

B2B 105

B2B SaaS User Experience Retention 105

Full Session

DECEMBER 4, 2022

FullSession, our UX analytics tool , gives you access to session recordings and replays , website heatmap tools , and website feedback forms to help you understand where your customers experience issues while using your product and how these issues reflect on your churn rate. Step 8: Create a plan to retain existing customers.

Churn 52

Churn Payment Services Payments SaaS Payments 52

User Pilot

JANUARY 27, 2023

In this article, we explore various evaluative research methods and best data collection techniques for SaaS product leaders that will help you set up your own research projects. TL;DR Evaluative research gauges how well the product meets its goals at all stages of the product development process. Sound like it’s worth a read?

Management 98

Management Interviewing Data Trends 98

User Pilot

AUGUST 30, 2023

This makes it more important than ever to create products people actually want to use. The expert speakers at Product Drive 2023 will answer these and many more questions. Product Drive is Userpilot’s FREE online event where experts from top companies come to share growth and marketing insights. But how do you do that?

Scale 105

Scale AI Growth Hacking Innovation 105

User Pilot

JULY 22, 2023

Customer behavior analysis helps you to understand what goes on in your customer’s head and respond to it to help with product growth. Use analytics to see what satisfies your customers and what doesn’t, and make changes to your product to improve customer satisfaction and loyalty. What is consumer behavior?

Customer Lifetime Value 98

Customer Lifetime Value Software Review Underperforming Technical Team Trends 98

User Pilot

MAY 21, 2024

They are particularly useful in SaaS products for enhancing user experience , boosting feature adoption , and increasing conversion rates by providing insights into user interaction patterns. Applications of heatmaps Heatmaps are utilized in a wide array of fields, from analyzing website user behavior to examining how products are used.

Data 52

Data Data Analysis User Experience Artificial Intelligence 52

User Pilot

MARCH 27, 2023

How can product analytics help product managers create better digital products and more satisfying user experiences? We start by looking at different kinds of analyses and the metrics to track and then explore some practical ways of using each of them to drive various product goals. What is product analytics?

Underperforming Technical Team 98

Underperforming Technical Team SaaS Churn User Experience 98

User Pilot

APRIL 7, 2023

When your product is catering to other businesses, it can be difficult for sales reps and other teams to understand the needs and experiences of the clients, especially if the client company sells multiple products. Their overall satisfaction level with your product. The most critical features and functionalities of the product.

B2B 98

B2B Underperforming Technical Team B2C Scale 98

User Pilot

JUNE 30, 2023

Wondering which strategic customer engagement tactic to use to engage more customers with your product? Customer engagement lies at the heart of every thriving SaaS product. You need to strategically put your effort into bringing back customers to engage with your product regularly.

Engagement 97

Engagement Entertainment AI Customer Lifetime Value 97

User Pilot

DECEMBER 8, 2023

A mindset of product experimentation is vitally important for product success and growth. TL;DR Product experimentation is a systematic and data-driven approach, where you consistently design and run experiments that help you make better product decisions. There are many different types of product experiments.

Management 105

Management User Experience Onboarding Metrics 105

User Pilot

FEBRUARY 4, 2023

What’s the product design testing process? Why is it important in product management ? TL;DR Product design testing is the final stage of the design process. TL;DR Product design testing is the final stage of the design process. There are four main stages of the product design testing process. Book the demo!

Interviewing 98

Interviewing Onboarding Engagement Development 98