OpenView Labs

APRIL 11, 2019

I started the growth team and scaled Dia&Co’s customer acquisition and retention strategies. I have worked with a wide range of companies (public to preseed) and in starting USONIA, I help shape the strategy and implementation for CPA, LTV and user experience maximization. Take PayPal and eBay.

Strategy 64

Strategy Payment Solutions PayPal Underperforming Technical Team 64

Casey Accidental

FEBRUARY 8, 2022

Over the past four years, I’ve worked closely with the Reforge team to create three of the 16 programs it currently offers including: Product Strategy. Build, communicate, and execute a cohesive product strategy across feature, growth, scaling and innovation product work. Advanced Growth Strategy. Retention & Engagement.

CTO Coach 52

CTO Coach CTO Hire New CTO Scale 52

FastSpring

DECEMBER 9, 2022

Retention Management. Here are a few other features that FastSpring offers to help you optimize your checkout: Preferred payment methods: While Visa or PayPal may be common in the U.S., Retention Management: Reduce Involuntary Churn With Proactive Dunning. Intelligent retention. Braintree: PayPal’s Solution for SaaS.

Payment Services 119

Payment Services Merchant Services Payment Methods SaaS Payments 119

Subscription Flow

DECEMBER 20, 2023

These insights can help B2B SaaS companies improve their product offerings, hone their strategies, and gain a deeper understanding of customer behavior. You can also monitor your subscription metrics, which include lifetime value, churn rate, retention rate, and revenue growth.

Payment Solutions 59

Payment Solutions Payment Services Payments SaaS Payments 59

ChurnZero

MARCH 22, 2022

These are examples of post-purchase friction points that should be mitigated to boost customer retention. . Using your website analytics should be a key part of your strategy to identify and reduce customer friction. Let’s take a look at some strategies for reducing customer friction. . Finding your points of user friction.

Payment Methods 98

Payment Methods Payment Services Payment Solutions Technical Review 98

ProfitWell

JULY 22, 2020

This is why the direct-to-consumer (DTC) strategy is gaining traction fast. Direct-to-consumer retail is a strategy whereby businesses sell their products directly to the end user without the involvement of wholesalers, third-party retailers, and other middlemen. Their strategy was simple. What is direct-to-consumer retail?

Payment Methods 93

Payment Methods Outsourcing Services Branding Payment Features 93

OpenView Labs

DECEMBER 22, 2021

We spoke to, Francesca Krihely, Senior Director of Developer Experience at Snyk, who knows all about what marketing strategies are landing with the developer community. . In general, developer platforms tend to help improve retention, reduce churn, increase expansion opportunities, and deliver better lifetime value. One problem?

Scale 73

Scale Cybersecurity Entrepreneurship PayPal 73

SaaSX

FEBRUARY 11, 2020

Product-led growth (PLG) is a business methodology in which user acquisition, expansion, conversion, and retention are all driven primarily by the product itself. This is an extremely powerful approach, and more companies are switching to PLG strategies every day. Product-led. Learn more about PLG here. A mobile-first mindset.

Trends 120

Trends Artificial Intelligence SaaS Mobile 120

ProfitWell

JULY 27, 2020

As such, there is no better time to implement a direct-to-consumer growth strategy. However, with safe and secure payment methods such as Stripe and Paypal, it is now just as convenient for manufacturers. This is why 40% of US manufacturers are already implementing their direct-to-consumer growth strategy.

Payment Methods 59

Payment Methods Merchant Services Payment Features Payment Services 59

ChurnZero

MARCH 22, 2022

These are examples of post-purchase friction points that should be mitigated to boost customer retention. Using your website analytics should be a key part of your strategy to identify and reduce customer friction. Let’s take a look at some strategies for reducing customer friction.

Payment Methods 52

Payment Methods Payment Services Payment Solutions Technical Review 52

ProfitWell

DECEMBER 6, 2019

Letting your product lead means companies must reconfigure their marketing, sales, and service strategies to keep up with consumer demands. Product-led growth is a strategy that uses product value to pursue growth and expansion in a market. Dropbox used the need for its software as leverage in its growth strategy.

Scale 68

Scale Development Team Review Traceability Software Review 68

GetUplift

JANUARY 19, 2023

This article is exactly that, a breakdown of how we reverse-engineered Amazon’s product pages so we can all learn how to leverage (and test) these tactics and strategies to create successful product pages like Amazon. Amazon uses the three pillars of customer retention to put customers at the heart of everything the company does.

Payment Methods 85

Payment Methods Payment Solutions Artificial Intelligence AI Search 85

Baremetrics

MARCH 7, 2021

Some popular recurring billing platforms are Stripe, PayPal, etc. Improved Customer Retention and Customer relationships With the right subscription billing solution, you can ensure optimal retention for your company. Read more about the top Tips to Improve Your Customer Retention Rate from Baremetrics.

Payment Features 45

Payment Features Merchant Services Payment Methods Payment Solutions 45

Totango

NOVEMBER 12, 2018

The event brought together executives from leading enterprises in the Bay Area including SAP, Symantec, Oracle, FireEye, Juniper Networks, PayPal, and Akamai Technologies, enabling them to convene over mutual goals, learn from like-minded individuals and network with other senior CS leaders.

Customer Success 48

Customer Success Enterprise PayPal Company Culture 48

FastSpring

JANUARY 27, 2022

How SoStocked increases retention through grandfathering existing customers into lower prices. Offering tiers is the most common SaaS pricing strategy that enables customers to scale with you, as well as customize options. This is a psychological strategy called “anchoring,” and it can be extremely effective. Avoid hidden fees.

Merchant Services 110

Merchant Services Payment Services SaaS Payments Payment Solutions 110

FastSpring

NOVEMBER 9, 2023

Get the latest from FastSpring’s Support leaders about preparing for Cyber Weekend, refund policies, strategies to decrease customer churn, and more. Elevate Your Business With FastSpring Contextual Customer Churn: Turning the Tide With Proven Retention Strategies The Only Thing That’s Constant With Tax Law Is Change Need FastSpring support?

Payment Methods 78

Payment Methods Customer Support Payments Payment Services 78

User Pilot

JUNE 17, 2019

WalkMe boasts impressive customers, such as Microsoft and Paypal, so it's a great choice for large organizations. Excited to get more sophisticated with our in-app communication and guidance strategy. We use Mixpanel to keep track of our funnel and make sure we’ve got nailed each element (acquisition, activation, retention).

Onboarding 52

Onboarding Software Review Underperforming Technical Team Enterprise 52

SmartKarrot

AUGUST 29, 2022

It makes them much more effective at driving engagement and retention by making people feel like they are getting something special from Netflix that they cannot get anywhere else like they are part of an exclusive club where everyone likes what they like (or at least something similar). Create a great marketing strategy.

SaaS Payments 10

SaaS Payments Payment Services Scale Business 10

SmartKarrot

APRIL 13, 2020

As companies are increasingly interested to use SaaS as a winning strategy, several recent trends in 2020 have been observed amongst top SaaS businesses: In 2020, it is very important for SaaS businesses to create customer-success functions and take a more proactive approach towards customer success management. Business Ops. Google G Suite.

SaaS Payments 19

SaaS Payments Payment Solutions Payment Services Sales Recruiting 19

User Pilot

MAY 24, 2021

In-App Product Growth Marketing Tools – for User Onboarding, Activation, Engagement, and Retention. It helps you activate, engage, and retain users at any stage of the user journey, including onboarding and retention. You are restricted to 1,000 sessions per month, with up to a month of data retention. Table of Contents.

Growth Marketing 97

Growth Marketing Software Marketing SaaS 97

Kellblog

FEBRUARY 2, 2023

A+ commitment to a D+ strategy. PLG is a good strategy for certain categories, but VCs have a tendency, with all good intentions, to ram strategies down the throats of portfolio companies. As companies prepare for a potential wave of churn , they put more emphasis on retention than ever before. Yet on they plow.

Software Review 120

Software Review Development Team Review Underperforming Technical Team Scale 120

SaaStr

NOVEMBER 7, 2019

So the first product we launched had an integration with PayPal that made it very easy for the event organizers to get all their ticket sales directly into their PayPal account as they were happening in real time. You have a lot more, I think, things that slow down development dramatically when you go into a platform strategy.

Payments 118

Payments Merchant Services Payment Solutions Payment Services 118

Baremetrics

NOVEMBER 9, 2021

At some point in your journey, you’ll need to think about your exit strategy from your SaaS startup. Develop a Full Marketing Strategy 2. of purchases over 12 months) X (Retention time (in years)). If you’re using PayPal, we recommend switching to another service like Payoneer. Transferability 2. Sustainability 3.

SaaS Payments 105

SaaS Payments Technical Review Development Team Review Software Review 105

User Pilot

AUGUST 29, 2021

Userpilot offers goal-based analytics to improve feature adoption , activation, user engagement , and retention. Amplitude enables you to answer critical questions related to your digital product strategy, including: How do users navigate through your application? How can you improve long-term user retention? Source: Amplitude.

Payment Solutions 98

Payment Solutions Payments SaaS Payments Payment Services 98

FastSpring

MARCH 3, 2023

Recurly Recurly is a recurring billing platform built for optimizing your growth strategy. Stripe, PayPal, etc.) After that, they offer a variety of pricing plans for different ranges of monthly income. Learn more: 8 Best Chargebee Alternatives and Competitors (And How They’re Different) 3.

Payment Services 99

Payment Services Payment Features Merchant Services Payments 99

Intercom, Inc.

MAY 2, 2019

Once we can really nail that part, the awareness to the first delivery, then we start focusing on long-term retention and engagement. PayPal gave users real money to invite their friends. Authoritative, actionable strategies on how to grow your business. This is what I really need.’? Download The Growth Handbook.

Marketplace as a Service 184

Marketplace as a Service B2C PayPal Scaling 184

Neil Patel

MARCH 8, 2023

I see marketing, strategy, outreach, UX, development, product, customer service, management decision-making, sales, PPCs — basically everything that makes an e-commerce business viable. By focusing on returning customers — their lifetime value — you are focusing on a strategy that gives your business higher profit margins.

Customer Lifetime Value 76

Customer Lifetime Value Payment Methods Payments Payment Features 76

SaaStr

DECEMBER 10, 2019

Because before the deal closes you’re negotiating for what’s the purchase price, what are the performance targets as they relate to retention agreements. We compete with Stripe and PayPal and Adyen and these are sort of very well funded, very sort of driven technology companies. We have some great competitors.

Payment Services 133

Payment Services Merchant Services Payment Solutions Payments 133

Intercom, Inc.

JANUARY 23, 2020

A better strategy is to prioritize building your audience alongside developing the product. Nick and Ed’s content strategy took inspiration directly from ChartMogul’s mission – to help readers build a better subscription business. Then [we did] co-marketing with Braintree, PayPal, Recurly, and Chargify. Poor marketing.

Underperforming Technical Team 183

Underperforming Technical Team Scale Payments Payment Services 183