Clouded Judgement

AUGUST 16, 2024

Subscribe now The Great Services-To-Software Rotation There's a lot of debate right now about the economic impact of GenAI. In reality, GenAI is poised to drive an epic shift from services spend (both internal and external services) to software spend. That’s a 14:1 ratio of services spend to software spend.

Outsourcing Services 274

Outsourcing Services Cloud Software Outsourced Development 274

SaaStr

NOVEMBER 25, 2021

An investment may anoint one vendor in the space as the preferred vendor over competitors. A BigCo that is already a partner with a startup often does a little more for them when everyone knows they are also an investor. No one wants to pay a bad price, no one is stupid. An investment won’t create a partnership.

Outsourcing Services 352

Outsourcing Services Investment Venture Capital Pricing 352

SaaStr

MARCH 25, 2021

It’s done it by going more upmarket, and better monetizing partners and services. BigCommerce, like many SaaS vendors at scale, is doing a better job at getting more revenue out of existing accounts than adding new ones. Services and partners are also a big part of their growth story.

Outsourcing Services 289

Outsourcing Services Payments Merchant Services SaaS Payments 289

SaaStr

SEPTEMBER 6, 2024

An investment may anoint one vendor in the space as the preferred vendor over competitors. No one wants to pay a bad price, but corporate VCs often aren’t judged on pure IRR. But those that aren’t will be less sensitive to price. Integrating with one more API is not that big of a deal, and can be outsourced.

Outsourcing Services 312

Outsourcing Services Investment Pricing Enterprise 312

SaaStr

DECEMBER 19, 2019

Many see this price point as not scaleable. But in the end, it is providing more products and more value at the same price point. This counters the narrative of always raising prices on customers as you sell them more stuff. 40% of their revenue comes from partners and the channel. With a $10k ACV.

Outsourcing Services 363

Outsourcing Services Scale SMB Pricing 363

Neil Patel

OCTOBER 13, 2020

But the answer more and more business owners are turning to is a simple one: outsourcing. Outsourcing is giving your work to someone else outside of your main business. You could even outsource by shipping a business process like manufacturing overseas. Understand Why You Want to Outsource. Make a List of Common Tasks.

Outsourcing Services 141

Outsourcing Services Outsourced Development Sales Hiring Technical Review 141

Payrix

APRIL 10, 2025

In todays competitive software market, forward-thinking trade and field service platforms are no longer asking if they should modernize their payment infrastructure, theyre working diligently to source the right payments partner to implement innovative solutions before their competitors beat them to the punch.

Payments 100

Payments Payment Services Outsourcing Services Payment Solutions 100

SaaStr

MARCH 1, 2024

TJ Nahigian, co-founder and Managing Partner of Base10 Partners, and Luci Fonseca, Partner, deep dive into the current GenAI landscape, incumbents vs. startups, and the six questions founders should ask themselves to drive value from GenAI. The automations are an add-on, priced at 50% of core offerings. Drop in costs.

Generative AI 293

Generative AI Outsourcing Services AI Software Review 293

SaaStr

FEBRUARY 1, 2022

Or at least — where the co-founder CTO is a true equal partner to the CEO. Want to outsource it instead? You need to pay up to recruit a “technical co-founder” and then she often will bring in 2x the engineers, at a higher price, than an engineer CEO. Q: Dear SaaStr: Why Are So Many SaaS CEOs Former Engineers?

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Outsourcing Services Engineering CTO SaaS 262

FastSpring

MARCH 25, 2019

Successful software companies across the globe understand that partnering with a full-service ecommerce platform is the key to growing their business. Keep reading to find out why outsourcing your ecommerce can empower you to stay competitive in the global software marketplace. Don’t fall behind the competition.

Outsourcing Services 113

Outsourcing Services Payment Methods Payment Solutions Payment Services 113

SaaStr

JANUARY 24, 2022

Take a read if you are still running finance yourself, or just have an part-time outsourced resource. Companies grew more slowly, there was nothing for a CFO to really do for years, and you could sort of outsource everything and just keep an eye on the bank statement. Find accounting firms that outsource different roles.

Finance 332

Finance Outsourcing Services Systems Review Technical Review 332

SaaStr

JULY 15, 2022

But I almost never see mediocre outsource SEO really work for B2B. And the way you get it is whether it’s outbound, generally inbound events or whatever, solve a 10 X pain point, solve a unique pain point that a large enterprise has that other vendors don’t provide. So, thanks man. So hope that’s helpful.

Scale 293

Scale Outsourcing Services Sales Hiring VP of Engineering 293

Sales Hacker

NOVEMBER 16, 2018

Driving sales is such a vital component of every company’s strategy, so it may seem illogical to even consider outsourcing any part of your sales process. In this article, I’ll talk about the pros and cons of complete outsourcing, outsourcing certain functions of the SDR role, and building your entire SDR team in-house.

Outsourcing Services 97

Outsourcing Services Outsourced Development Scale Sales Hiring 97

SaaStr

NOVEMBER 25, 2021

An investment may anoint one vendor in the space as the preferred vendor over competitors. A BigCo that is already a partner with a startup often does a little more for them when everyone knows they are also an investor. No one wants to pay a bad price, no one is stupid. An investment won’t create a partnership.

Outsourcing Services 242

Outsourcing Services Investment Venture Capital Pricing 242

SaaStr

FEBRUARY 7, 2023

Take a look at just some of the topics and mentors hosting Braindates: Core metrics to track for SAAS with Tarush Aggarwal, Founder & Ceo at 5X Pricing as a growth lever – How, what, why? And thanks to our partners at Globalization Partners for helping bring Braindates to SaaStr APAC. Happy Brain-dating!

VP of Engineering 293

VP of Engineering Technical Cofounder Outsourcing Services CTO Coach 293

FastSpring

MAY 20, 2019

There comes a point in your company’s lifecycle when you must decide between outsourcing your ecommerce operations or continuing to keep everything in-house. Keep costs under control — An outsourced agency can mean big bucks, especially if you’re just getting your footing. Outsourced Ecommerce Solution.

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Outsourcing Services Payment Methods Outsourced Development Payment Solutions 104

Sales Hacker

APRIL 25, 2019

The SMB Decision: In-House vs. Outsourced Sales Development. For SMBs, this is a pivotal decision: Do you hire an in-house sales development team or work with an outbound partner? Here are four key costs you should evaluate when deciding whether to build an in-house outbound sales team or outsource to an outbound sales agency partner.

Outsourcing Services 97

Outsourcing Services Sales Hiring Sales Outsourcing Outsourced Development 97

Tom Tunguz

SEPTEMBER 15, 2018

A founder asked me recently if there were any trends in professional services across public SaaS companies. I had examined the gross margins and share of revenue from professional services about 3 years ago. In addition, the gross margins from professional services look different than three years ago. Staffing can be tricky.

Outsourcing Services 174

Outsourcing Services Sales Hiring Software Consulting 174

Sales Hacker

NOVEMBER 5, 2018

When it comes to business outsourcing, I have been on both sides of the table. I have, since 2009, hired 20+ outsourced resources from all over the world for tasks such as data research, web design, translations, voiceover talent and more. That means that some of our clients, are outsourcing to us. Extreme, right?

Outsourcing Services 92

Outsourcing Services Outsourced Development Sales Outsourcing Underperforming Technical Team 92

SaaStr

MARCH 7, 2023

General Partner of ICONIQ Growth, Doug Pepper, and General Partner and Head of Analytics, Christine Edmonds, joined us for Workshop Wednesday , held live every Wednesday at 10 a.m. 28% of companies are looking to outsource to cut costs. PST, to unveil the data behind effective scaling. Sign up HERE!

Outsourcing Services 176

Outsourcing Services Scaling Venture Capital Forecasting 176

SaaStr

MAY 4, 2022

You can deploy subscriptions as a service, billing as a service, fraud prevention as a service. You get a service, you get a service, you get a service—everything is a service now.”. You can now outsource most of your business needs, from e-commerce (like Shopify) to website building (like Wix).

Payment Features 258

Payment Features Payment Services Outsourcing Services Payment Solutions 258

Incredo

JULY 8, 2019

“The aim of marketing is to know and understand the customer so well the product or service fits them and sells itself.”. Digital marketing agencies usually write about what a company will receive after partnering with them or why a company should choose their services over another agency’s services. Let’s dive in! #1

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Outsourcing Services Scale Outsourced Development Sales Hiring 200

FastSpring

AUGUST 6, 2024

It became complicated quickly, but by partnering with FastSpring as a merchant of record , we were able to simplify it back down for them. What could have been a long and expensive process for the customer, was handled in just days by FastSpring’s tax experts, and all part of the MoR service when you partner with FastSpring.

Merchant Services 167

Merchant Services Payment Services Outsourcing Services SaaS Payments 167

Neil Patel

AUGUST 31, 2020

We’re going to look at seven of the top VPN Services, explaining the pros and cons of each service. Our 7 Picks For Best VPN Services: Perimeter 81 NordVPN Teams ExpressVPN VyprVPN SurfShark Mullvad TunnelBear. How to Choose the Best VPN Service for You. You have privacy and data security.

Outsourcing Services 142

Outsourcing Services Payment Services Payment Methods Payments 142

Neil Patel

SEPTEMBER 11, 2020

The best payroll services help you automate paying your employees and simplify the entire process, so you can gain more control over how you spend your time. The 6 best payroll service options for 2020. How to choose the best payroll service for you. How to choose the best payroll service for you. Number of employees.

Payment Services 145

Payment Services SaaS Payments Outsourcing Services Payment Solutions 145

Neil Patel

APRIL 12, 2021

Plus, since your customers pay the same price each month, a subscription box offers some degree of stability in your revenue stream, which helps you predict your finances more accurately. By offering a subscription-based service, it’s much easier to manage your stock levels. Set a Price or Price Levels. Company Overview.

Outsourcing Services 123

Outsourcing Services Payment Methods Payment Features Subscription 123

SaaStr

FEBRUARY 11, 2020

So, one of the interesting facts is, they did this analysis and they said, “Okay, when we make an investment, we can … without looking at M&A or process changes or pricing or sales growth, what they identified was 70% of the increase in valuation of their companies came from increasing organic sales growth. Okay, maybe 96%.

Scale 270

Scale Outsourcing Services Revenue Outsourced Development 270

Neil Patel

OCTOBER 23, 2020

They bring specialized depth and focus into the service offering , which allows them to see potential issues that can be missed by others as well as provide creative ways to implement solutions. You can enlist the services of a marketing agency that specializes in video marketing or maybe graphic designing to achieve this goal.

Outsourcing Services 112

Outsourcing Services Sales Hiring Outsourced Development Marketing 112

Sales Hacker

NOVEMBER 16, 2020

And fixing this can require changes to everything from product and pricing to your entire sales process. I recommend: Outsourced buyer interviews with a clustered model. Outsourced buyer surveys. Reps don’t want to take the blame for a loss, so price and features usually take the bullet. No arguments. Just action.

Outsourcing Services 123

Outsourcing Services Data Interviewing Technical Review 123

Chart Mogul

FEBRUARY 27, 2020

Reilly Chase knew that raising prices would not sit well with all of his customers. The majority of our customers are IT/MSP service providers and WISP operators. In January 2020, I decided to run a pricing experiment by increasing the price of the minimum plans at HostiFi from $19/month to $49/month for new customers.

Outsourcing Services 131

Outsourcing Services Revenue Outsourced Development Scale 131

FastSpring

FEBRUARY 20, 2019

Maybe you’re unsure if your software company should outsource your ecommerce operations to a full-service platform, such as FastSpring, or just stick with a basic payment service? To help you make an informed decision, we’re providing a detailed comparison of full-service platforms vs. basic payment services.

Payment Methods 80

Payment Methods Outsourcing Services Payment Services Payment Solutions 80

FastSpring

APRIL 23, 2024

Depending on your needs, sellers may run into a number of potential limitations with the Paddle platform: Paddle doesn’t accept as many alternative payment methods as other MoR partners. Paddle is less experienced than other MoR partners. FastSpring is a more experienced, knowledgeable partner for your SaaS business.

Payment Methods 143

Payment Methods Payment Services Merchant Services Payment Solutions 143

FastSpring

DECEMBER 7, 2022

Next, we explain how a MoR is different from other payment service providers. A Merchant of Record (MoR) is the business entity that sells goods or services to the buyer. You can act as your own MoR or you can outsource the entire process to FastSpring. What It Means to Have FastSpring as Your Merchant of Record. And more…. …

Payment Methods 148

Payment Methods Merchant Services Payment Services Payments 148

Neil Patel

NOVEMBER 3, 2021

Personalization is a way of tailoring a service or product to fit a market demographic. Optimize Prices. For price optimization, this will largely be text and images. For price optimization, this will largely be text and images. With this data in hand, you can make price decisions based on data-backed industry trends.

Scale 125

Scale Outsourcing Services Artificial Intelligence Scaling 125

Buffer Resources

OCTOBER 24, 2023

Yet here I am, with a (small) content marketing agency, selling services to companies, including series A startups and tech enterprises, and making a six-figure dollar income each year.  But, during my day job, I noticed that quality content (blogs and web copy readers would actually engage with) was missing from most service offerings. 

Outsourcing Services 123

Outsourcing Services Scale Outsourced Development Underperforming Technical Team 123

Andreessen Horowitz

MARCH 11, 2024

Yet that growth has come with a price in the form of rising game development budgets. Furthermore, a shift to mobile and live service games means that content development is never truly done – a successful game launch quickly turns into a content treadmill to release monthly updates and DLC / expansion packs to retain players.

Outsourcing Services 93

Outsourcing Services Investment Outsourced Development Marketplace as a Service 93

SaaStr

NOVEMBER 12, 2019

the initial idea that I came up with for Pardot was simply to do an outsourced lead generation S as a service. We got it into the hands of a few early customers, and they said, “David, we don’t want to buy leads as a service from you, we want the software that you built to generate those leads. That was Pardot 1.0.

Sales Recruiting 190

Sales Recruiting Scale Outsourcing Services Sales Hiring 190