SaaStr

FEBRUARY 25, 2020

This post will walk you through what SaaS companies need to know about sales tax compliance, how to know when and from which customers you should collect sales tax, and best of all, how to automate sales tax so you can check “Do something about sales tax” off your to-do list once and for all. Why is sales tax such a pain for SaaS companies?

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Merchant Services Scale Technical Review Sales Hiring 181

Chart Mogul

MARCH 9, 2020

CEO Joel Gascoigne tells us about the decision to invest in new analytics tools and how Buffer sustained long-term growth thanks to growing their ARPA. We spoke to Buffer’s CEO Joel Gascoigne about his experience building Buffer and the role and place subscription data plays for the company. What is Buffer. Click To Tweet.

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ProfitWell

JANUARY 2, 2020

The subscription economy has shifted the power balance in favor of the customer. Subscriptions are built on ongoing relationships with customers, so companies selling subscriptions need to understand how to monetize this relationship on a recurring basis. That’s what makes subscription sales so difficult.

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B2C Subscription Payment Features Payments 52

Point Nine Land

MAY 19, 2023

Does the acceleration in AI make your SaaS company more or less defensible? But unlike most on-premise software companies in the 2000s, the SaaS leaders of today aren’t doomed. For example, it may take an AI millions of examples to accurately extract and process all of the data from an invoice.

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OpenView Labs

JULY 2, 2020

Pricing is a SaaS company’s most efficient profit lever, but it’s also one of the easiest things to screw up. Nailing your SaaS pricing strategy requires more than just picking the optimal price and forgetting about it. It includes the latest and greatest SaaS pricing resources, as well as some timeless staples.

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Pricing SaaS Payments Payments SaaS 135

The SaaS Garage

FEBRUARY 6, 2020

million for Next-Generation, AI-based Loyalty Marketing SaaS Platform February 6, 2020 MUNICH – ( THE SAASGARAGE ) – Loyalty Prime , an international provider of enterprise loyalty program solutions has closed its 5.5 Christoph Straub, Loyalty Prime’s founder and CEO is excited about this new chapter of his company.

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Generative AI Artificial Intelligence CTO Coach Venture Capital 90

SaaStr

APRIL 4, 2019

As a global technology provider powering thousands of SaaS companies, Google is at the forefront of driving exciting and innovative technologies to market. You’ll also learn how leading SaaS companies are able to scale and thrive in this complex, dynamic environment. Who’s here on a CEO or more on a business hat SaaS?

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Cloud Scale Trends Machine Learning 172

Chargify

OCTOBER 4, 2017

Managing offers, reliable billing, and subscription lifecycle management is complex, creating an iceberg effect for companies that decide to tackle it on their own. It allows us to upgrade, downgrade, or cancel a client’s subscription easily. Below, we’ll shed some light on the great buy vs. build debate. costs money and 2.

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Merchant Services Subscription Payment Features SaaS Payments 51

Baremetrics

MAY 4, 2020

When most SaaS companies talk about reducing churn, they’re usually referring to voluntary churn. The customers who actively cancel their subscription. The customers whose subscriptions end because their credit card payments failed and they never made up for the payment. I’m talking about involuntary churn.

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Payment Methods Payment Services SaaS Payments Payment Solutions 124

Chart Mogul

MARCH 9, 2020

CEO Joel Gascoigne tells us about the decision to invest in new analytics tools and how Buffer sustained long-term growth thanks to growing their ARPA. We spoke to Buffer’s CEO Joel Gascoigne about his experience building Buffer and the role and place subscription data plays for the company. What is Buffer. Tweet this quote.

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Payment Solutions Payment Features Payments Outsourcing Services 52

Natalia Luneva

NOVEMBER 11, 2020

Today I interview Cynthia Del’Aria and we talk about leadership in the SaaS world. Cynthia helps business owners turn their idea for an app, custom software, subscription product, or website into higher profit with higher margins. The importance of leadership for SaaS companies. Connect with Natalie on Facebook.

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CTO Coach New CTO Leadership CTO 52

OpenView Labs

OCTOBER 11, 2019

Pricing is an incredibly important part of any SaaS product’s go-to-market strategy. After a few years, however, we realized that a subscription model would deliver more value for us and for our users. It would help us establish a more predictable and consistent income based on recurring revenue instead of one-time purchases.

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Sales Hiring Part-Time VPE CTO Hire Technical Review 40

The SaaS Garage

FEBRUARY 6, 2020

million for Next-Generation, AI-based Loyalty Marketing SaaS Platform February 6, 2020 MUNICH – ( THE SAASGARAGE ) – Loyalty Prime, an international provider of enterprise loyalty program solutions has closed its 5.5 Christoph Straub, Loyalty Prime’s founder and CEO is excited about this new chapter of his company.

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Generative AI Artificial Intelligence CTO Coach Venture Capital 52

ProfitWell

FEBRUARY 4, 2020

RevOps isn’t new—some form of revenue operations has been around for a very long time, it simply lacked a title. RevOps is one of the fastest growing job titles in the SaaS world. When Co-founder and CTO of Chargify , Michael Klett isn’t brewing his own beer, he’s crafting billing experiences. Is revenue operations a new thing?

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CTO Hire Sales Hiring New CTO CTO 98

Hull

JANUARY 22, 2019

Over the past few years, we've seen a new role emerging at within scaling startups - the growth engineer. The explosion of SaaS tools (and with it, data silos) together creates a need for a cross-functional, operations role to support go-to-market teams. But first, we need to set some context (albeit from the perspective of B2B SaaS).

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ProfitWell

FEBRUARY 14, 2020

Sometimes, you can’t help but wish for an easier way to buy SaaS. After all, as consumers, we enjoy many subscriptions and services that come with a simple, one-size-fits-all bill. It’s no secret that tiered plans are rapidly becoming the gold standard of pricing for SaaS. What is flat rate pricing? The reason for this success?

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Pricing Technical Cofounder Scale New CTO 59

ProfitWell

SEPTEMBER 5, 2019

With ProfitWell’s inception 7 years ago, we began with a mission of understanding and compiling a unified theory for subscription growth. Essentially, we wanted to understand the truth behind why recurring revenue businesses grow, what contributes to that growth, and how we can replicate that growth for our users. What’s coming next.

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Payments Payment Services SaaS Payments New CTO 40

OPEXEngine

JANUARY 4, 2022

Subscription-based pricing is dead: Smart SaaS companies are shifting to usage-based models” headlined a recent TechCrunch article. It’s the kind of notoriety that is leading to a wave of consumption pricing for new software companies and causing established companies to consider whether they too should switch to a usage-based model.

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Pricing New CTO CTO Metrics 52

Outseta

OCTOBER 15, 2018

By Geoff Roberts Last year Clement Vouillon of Point Nine Capital wrote an article entitled The Rise of the Non “VC compatible” SaaS Companies. And it expressed a growing sentiment in the world of SaaS start-ups; for the majority of SaaS founders the traditional VC model is a clusterfuck that makes very little sense.

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CTO Hire CTO Coach SaaS New CTO 65

ProfitWell

DECEMBER 6, 2019

Your top subscription news. The question is not whether a CSM is a valuable asset to a SaaS business, but rather, how valuable are they? And that’s a wrap for your December 6 subscription news. On today’s episode, we’re calculating the ROI of your CSM. And Sprinklr acquires Nanigans. Your mom has an ROI.

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Scale CTO Hire Sales Hiring New CTO 43

Intercom, Inc.

JANUARY 5, 2022

In today’s data-driven SaaS scene, these can affect hundreds of millions of users and cause damage in the billions of dollars, and as compliance frameworks become requirements to do business, businesses are turning to third-party services that can help expedite and facilitate the process. Liam: The whole area is a new space.

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Scale Software Review compliance Technical Review 211

BetterCloud

JUNE 4, 2019

Like a kingdom ruled by an absolute monarchy, our great IT leader, the CTO, could deploy rules that would govern the perimeter of our castle. But just like castles fell in the 1300s because of the evolution and enhancement of gunpowder, our technology perimeter has fallen with the evolution and enhancement of SaaS and cloud-based services.

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New CTO Cloud Government CTO 49

ProfitWell

JANUARY 28, 2020

Sit down with Chargify CTO Michael Klett and I, as we unravel the mysteries of RevOps. Recently, the Stone Brewing Company filed a lawsuit against Keystone Light claiming their new branding—the word “stone” prominently on the front of their packaging—was confusing customers. Random number generator. Transparency goes a long way.

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Underperforming Technical Team New CTO Technical Review CTO 45

Chart Mogul

JULY 1, 2020

Simply put, you conduct customer discovery interviews before launching a new product, or whenever you want to discover potential customers. After missing the mark on product/market fit for their first startup, the founders decided to find a new business idea and validate it with potential customers. Scott Bierbryer, CEO of Leanprop.

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Interviewing B2B Marketing Underperforming Technical Team 76

Chart Mogul

JULY 1, 2020

Simply put, you conduct customer discovery interviews before launching a new product, or whenever you want to discover potential customers. After missing the mark on product/market fit for their first startup, the founders decided to find a new business idea and validate it with potential customers. Scott Bierbryer, CEO of Leanprop.

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Interviewing B2B Marketing Underperforming Technical Team 52

SmartKarrot

FEBRUARY 16, 2022

Software as a service or SaaS has been growing as a leading software distribution model. The world of SaaS has simplified software creation and distribution making access easier than before. Leveraging the power of cloud technology, SaaS has re-engineered the way we look at modern technology and software. Aaron Levie.

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VP of Engineering Scale SaaS Venture Capital 10

Sales Hacker

AUGUST 18, 2020

He even managed to help pivot the company from a programmatic transactional revenue model to a subscription model over the course of, not just the last three months during COVID, but over the course of the last few years. We’ve got two sponsors, including a new one called Sapper Consulting. So it’s a great show.

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Subscription Payment Features Scale Underperforming Technical Team 107

SaaStr

JUNE 1, 2021

Co-founder and CTO Dharmesh Shah shared with us how they got there — and the top mistakes they made — just 3 quarters after their IPO. We have someone that probably 98 percent of you know virtually or socially in some sense, Dharmesh Shah, founder and CTO of HubSpot. But of course, it wasn’t always quite that big!

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Part-Time VPE Technical Cofounder CTO Hire New CTO 228

SmartKarrot

OCTOBER 29, 2021

The hot topic that is running around in the SaaS industry is the need for customer success to have a seat and a voice at the leadership table. So, what exactly has resulted in this change in the SaaS industry? Responsible for recurring revenue in SaaS-based economy dealing with renewals and expansion. contact-form-7].

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Customer Success Part-Time CTO CTO Scale 10

SaaStr

MARCH 20, 2019

Prior to founding Twilio, Jeff was the Founder & CTO @ Nine Star Inc and enjoyed a spell at Amazon as a Technical Product Manager. How did Sameer enter the world of SaaS and come to be CEO @ SendGrid? * How did they formulate and approach creating a new set of values with the 2 companies coming together? Just to name a few.

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Underperforming Technical Team Development Software New CTO 121

SaaStr

AUGUST 22, 2020

And in major hubs like San Francisco and New York, what we’re doing is helping create the vision for a more experiential space, almost like a cafe where they can come and go as they want, they can bring clients, they can bring customers. We’re already in this like a new gen.” This is a new workflow, isn’t it?

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Sales Recruiting Cloud CTO Hire Scale 150

SaaStr

JANUARY 14, 2020

What sets apart some of the most successful, high-growth companies we see today—Slack, Dropbox, Atlassian—has been their ability to tap into and master a new GTM strategy: B2C2B. We saw inside the company this tension between our classroom business and this new B2C digital business, and we knew we had to make a decision.

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B2B B2C Scale New CTO 133

Andreessen Horowitz

MARCH 20, 2024

And so, the thing that was really new about LLMs was the ability to, at extremely low cost, generate an answer instantly to any question. Adam: And so, based on all that, we landed on building Poe as a new chat-oriented AI product. We thought about, [as Quora] , what is the role that we’re going to play in this new world with AI?

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