Sales Hacker

FEBRUARY 17, 2021

But thanks to our VP of Business Development, I realize team-based selling for an early-stage startup or company is still likely a necessity, and far outweighs specialization when your sales org is fewer than five people or so. Seller (Ham): I’ll help build rapport, set the upfront contract and handle next steps towards the end of the call.

Underperforming Technical Team 121

Underperforming Technical Team CTO Hire CTO Coach Technical Review 121

User Pilot

JULY 27, 2023

Customer Onboarding Specialist: Responsible for helping new customers get up and running with the company’s products. Product Marketing Manager: This person is tasked with developing product marketing campaigns , crafting compelling marketing messages, and coming up with ideas to retain customers. Average salary: $46,035/yr.

Sales Hiring 98

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 98

Baremetrics

DECEMBER 7, 2023

Benefits of using Expense Categories in SaaS The main expense categories for any SaaS company are: Cost of Revenue Research & Development Sales & Marketing General & Admin These four categories are the standard for describing costs and expenses of any SaaS company from Salesforce to Zoom to your startup. New Gross Margins?

Merchant Services 90

Merchant Services Startup DevOps as a Service SaaS 90

Intercom, Inc.

APRIL 19, 2018

Ciaran, our CTO , came up with this magical line. Meanwhile, Intercom’s infrastructure grew, the architectures evolved, our product got way bigger, and we hired a bunch of new people who had different engineering skills. It also helps us when we start thinking about outsourcing on undifferentiated heavy lifting.

Outsourcing Services 192

Outsourcing Services Part-Time VPE Software AWS 192

Outseta

MARCH 21, 2018

The real estate tech start-ups listed below range from companies that are still developing their products to venture-backed businesses that have already found significant traction and revenue. Team: Co-founders Andy Taylor (CEO) and Navtej Sadhal (CTO). Team: Founder & CEO Charles Hadsell. dwel.co - dwel.co

Outsourcing Services 75

Outsourcing Services New CTO Outsourced Development CTO 75

OpenView Labs

APRIL 12, 2019

To get the team started we hired several junior developers. Does a new senior member have the right to challenge a historical decision made by a junior developer? We needed a CTO. If the challenges around hiring a senior developer late in the game are high, hiring a CTO can be even tougher.

CTO Hire 64

CTO Hire Investment New CTO CTO 64

The Angel VC

OCTOBER 18, 2012

Continuing my little series using the "minimum viable" approach , here is my 2nd DO for SaaS startups: Build the right team I've written about the topic before, so if you've read this post from early this year most of what I'm going to write now won't be new for you and you may want to skip this article. What comes next?

Sales Hiring 121

Sales Hiring CTO Hire Startup Outsourced Development 121

Chart Mogul

MARCH 9, 2020

CEO Joel Gascoigne tells us about the decision to invest in new analytics tools and how Buffer sustained long-term growth thanks to growing their ARPA. Joel had what he calls “an honest conversation” with Buffer’s CTO Dan. That’s when he realized they would need to find a new way to grow. What is Buffer.

Payment Solutions 113

Payment Solutions Payment Features Payments Social Media 113

OPEXEngine

FEBRUARY 13, 2020

A Couple SaaS Generations Ago… Traditional software companies managed sales, product development, finance and HR in siloed organizations by function. Cross functional management was attempted but often not effective. In the early SaaS days, management structure was essentially the same. Chief Performance Officer.

Part-Time CTO 69

Part-Time CTO CTO CTO Hire Management 69

Intercom, Inc.

DECEMBER 21, 2021

With that in mind, before we welcome the new year and all the good things to come, we’ve gathered our favorite insights and nuggets of wisdom from 2021 in a special wrap-up episode. Will Larson , CTO of Calm. Des Traynor , Co-founder and CTO of Intercom. Why don’t you outsource?” Because I was learning CS4.

VP of Engineering 118

VP of Engineering Scale Technical Review Outsourcing Services 118

Outseta

APRIL 11, 2019

Think of the best CTO-level software developers that you know—do you think your product would progress faster if they were building it 2-3 days per week, or if you hired an average developer in a full-time capacity? Consider the alternative of hiring a Junior Software Developer at a salary of $80,000 per year.

CTO Hire 52

CTO Hire Sales Hiring B2B New CTO 52

Chargify

OCTOBER 4, 2017

Looking back at their own experiences, Sonnenberg has this advice for new subscription-based startups: “Start with Stripe + Chargify. Time is money (especially in the SaaS world), and whether you’re an early stage startup or an established business, development resources are almost always at a premium. costs money and 2.

Merchant Services 51

Merchant Services Subscription Payment Features SaaS Payments 51

Chart Mogul

MARCH 9, 2020

CEO Joel Gascoigne tells us about the decision to invest in new analytics tools and how Buffer sustained long-term growth thanks to growing their ARPA. Joel had what he calls “an honest conversation” with Buffer’s CTO Dan. That’s when he realized they would need to find a new way to grow. What is Buffer.

Payment Solutions 52

Payment Solutions Payment Features Payments Outsourcing Services 52

SaaStr

JANUARY 10, 2020

Prior to Crossbeam, Bob founded Stitched, a powerful ETL service built for developers that was acquired by Talend in 2018. With more companies launching and thriving outside of Silicon Valley, regions such as ‘Silicon Slopes’ in Utah and ‘Silicon Alley’ in New York City are gaining traction within the startup scene. Yep, we did that.

Sales Hiring 133

Sales Hiring Scale Outsourcing Services CTO Hire 133

SaaStr

MARCH 12, 2019

Erica Schultz is Chief Revenue Officer @ New Relic, the company that gives you the real time insights your software driven business needs to innovate faster. Prior to their IPO, New Relic raised over $214m in funding from some of the best in the business including Benchmark, Insight Venture Partners and Blackrock, to name a few.

Scale 177

Scale Enterprise Scaling Sales Hiring 177

SaaStr

OCTOBER 25, 2023

You’re not building a product or getting any new customers. If you outsource your content to some crappy agency that recycles ChatGPT, your content marketing will fail. Get a good CTO and commit to understanding your market and staying in the game. Develop a playbook. Product marketing is neither marketing nor product.

Scale 251

Scale Sales Hiring AI Sales Recruiting 251

SaaStr

NOVEMBER 21, 2019

Since 2010 we’ve seen more startups, funds, and capital than ever before, but with this drastic increase, investors are seeing unexpected new trends reshaping the future of the industry. The panel that we are in is called Is Seed the New Series A, and this is a question that I’ve been asking informally yesterday and today.

New CTO 145

New CTO Sales Hiring B2C CTO Hire 145

SaaStr

AUGUST 15, 2020

362: The Future of the Customer with Bernadette Nixon, CEO @ Algolia, Jay Snyder, Chief Customer Officer @ New Relic, and Nick Mehta, CEO @ Gainsight. Nick Mehta: On a boat in Rhode Island and then our second guest Jay Snyder, who just recently took over as Chief Customer Officer of New Relic, publicly traded SaaS company.

Payment Methods 207

Payment Methods Merchant Services Scale Payments 207

SaaStr

OCTOBER 17, 2019

Julian Lemoine, Co-Founder, and CTO of Algolia will share his lessons learned on how to stay focused and innovative as you scale while also avoiding the innovation for innovation’s sake pitfalls. Julien Lemoine | Co-founder and CTO @Algolia. So I’m Julien, Co-founder and CTO of Algolia. Want to see more content like this?

Scale 123

Scale Scaling CTO Hire Part-Time VPE 123

SaaStr

JUNE 1, 2021

Co-founder and CTO Dharmesh Shah shared with us how they got there — and the top mistakes they made — just 3 quarters after their IPO. We have someone that probably 98 percent of you know virtually or socially in some sense, Dharmesh Shah, founder and CTO of HubSpot. ” We didn’t do any annual contracts.

Part-Time VPE 230

Part-Time VPE Technical Cofounder CTO Hire New CTO 230

Mucker Capital

APRIL 6, 2023

Obviously if you target enterprise customers, you usually have a very large ACV (Annual Contract Value) and the product usually is complex. If you're generating something that's brand new, like a brand new category, nobody understands about it. Because that (abandonment) wouldn’t be a solid foundation to acquire more new users.

Startup 52

Startup Scale CTO Hire Outsourced Development 52

Sales Hacker

SEPTEMBER 29, 2020

Today on the show, we’ve got Vishal Sunak, CEO and co-founder of LinkSquares, a company that applies AI to your contract. Major challenges facing a new CEO [19:40]. Sam Jacobs: Today on the show, we’ve got Vishal Sunak, CEO and co-founder of LinkSquares, a company that applies AI to your contract.

Scale 107

Scale CTO Hire Scaling CTO Coach 107

User Pilot

MARCH 7, 2024

Frida Ahrenby : “I started out in sales in the TelCo industry, I started from working in one of the biggest TelCo providers in the Nordics, moving on to product management, then business development, and then a role in marketing and sales again. My official title was the ‘COO’ but on Fridays, I made pancakes for the developers.

Technical Review 105

Technical Review CTO Coach Sales Hiring CTO Hire 105

Baremetrics

MARCH 16, 2021

Background In 2017 and 2018, many new blockchain projects started offering their tokens for sale. With this popularization of blockchain came an influx of new users that caused infrastructure issues for websites interacting with the Ethereum blockchain. Table of Contents. There are so many things that can be evolved,” says Shklovsky.

Blockchain 90

Blockchain Payment Solutions Artificial Intelligence Payment Services 90

SaaStr

APRIL 16, 2019

We ended up signing that contract in the uber back to the airport on the way home. It was our largest contract to date, kind of helps the other quarter. The catch was he had just moved his family four kids to New York city. We had no New York city presence. It was the last day of the quarter as well. This was a problem.

CTO Hire 155

CTO Hire Travel Underperforming Technical Team CTO Coach 155

SaaStr

FEBRUARY 28, 2020

As for Karl, prior to founding the company he spent 6 years at Google in some fascinating roles including Head of Patents, Head of Business Development in China and running Google’s energy investments. Karl has been in every interview for every new hire for the first 6 years of the business, why? Loving our podcast content? What works?

Sales Hiring 216

Sales Hiring Scale CTO Hire CTO Coach 216

OpenView Labs

JULY 2, 2020

New for 2020: SaaS Pricing and COVID-19. In this brand-new report, we finally answer the question “Freemium or free trial?” Pricing Low-Touch SaaS: How to Approach Pricing and Packaging a New SaaS App, by Example. SaaS pricing is one of the most important (but difficult) decisions a new business makes.

Pricing 135

Pricing SaaS Payments Payments SaaS 135

Neil Patel

JULY 7, 2021

Is it something we just have to continually improve and build on as new opportunities roll out? As new options roll out, keeping customer experiences seamless and continuous across all digital platforms grows is highly important. Are sales at a point where we can justify investing in and learning a new platform?

AI Search 124

AI Search CTO Hire Scale Artificial Intelligence 124

Sales Hacker

JANUARY 21, 2020

In 1995, while a high school student Rhode Island he was an early employee at Intelecom Data Systems, one of America’s first commercial internet service providers and website developers. We were part of the office of the CTO. Nothing is better for an engineering team than a signed contract saying we’ve got to do it by now.

Payment Methods 55

Payment Methods Scale CTO Coach SMB 55

SaaStr

AUGUST 22, 2020

And in major hubs like San Francisco and New York, what we’re doing is helping create the vision for a more experiential space, almost like a cafe where they can come and go as they want, they can bring clients, they can bring customers. We’re already in this like a new gen.” This is a new workflow, isn’t it?

Sales Recruiting 148

Sales Recruiting Cloud CTO Hire Scale 148

Sales Hacker

JULY 21, 2020

Businesses run on documents, Conga is changing the way the world works by modernizing, streamlining, and automating your documents, contracts, and processes to make it easier to do business. He’s spent more than 17 years focused on sales, product, and client development. I am a New Jersey-ian by birth. Brendan Kamm: Sure.

Outsourcing Services 72

Outsourcing Services Scale Outsourced Development Technical Review 72

SaaStr

JULY 19, 2019

Previously, Peter was also the CTO/CIO of CBS Interactive where he brought CBS into the cloud. At Sun, Peter was the CTO of the Liberty identity consortium that designed SAML 2. Why is it no longer to come into large enterprises with a small contract and expand? How has Peter found the transition from CTO to CEO this time?

VP of Engineering 130

VP of Engineering CTO Hire Technical Review Sales Hiring 130