Stax

MAY 5, 2025

In recent years, businesses have seen this massive shift from desktop to mobile devices which has forced them to develop apps with built-in integrated payment gateways. A bad payment experience can lose customers and damage your brand. There are many different gateways available, each with its strengths and weaknesses.

Payments 88

Payments Payment Services Merchant Services Payment Solutions 88

Intercom, Inc.

APRIL 23, 2018

Most sales and support teams are already well versed in conversations about data deletion, risk assessments and security frameworks, but those issues are going to become an even more prominent part of the discussion once GDPR comes into effect. A high level priority for businesses to focus on is detection.

Underperforming Technical Team 220

Underperforming Technical Team Systems Review compliance Marketplace as a Service 220

Sales Hacker

MARCH 25, 2021

First, how does the knowledge that Terry is married and loves eating Smarties help your reps make a sale? Our guess is that poor Polly from purchasing is gathering dust on a noticeboard in the canteen or buried somewhere deep in your internal network of folders. Perfectly position the product/service to their prospects.

Scale 129

Scale Underperforming Technical Team Outsourcing Services Sales 129

SaaStock

FEBRUARY 14, 2019

The SaaStock team will be landing in São Paulo to run the region’s first Pan-Latin American SaaS conference, SaaStock LatAm. He dropped out of Stanford Graduate School of Business and then co-founded LeaseExchange, an online marketplace for equipment leasing. Starting as VP of Sales, in less than two years he became CEO.

Technical Review 207

Technical Review Scale Entrepreneurship Sales Hiring 207

Neil Patel

OCTOBER 11, 2021

Whether you’re a product or service-based business, it’s never too early to start planning your holiday promotions. Do you really need a seasonal promotion if you sell services, though? In fact, the run-up to the holidays is a perfect time for any service-based business to find customers and start the new year on a profitable note.

Marketplace as a Service 133

Marketplace as a Service Social Media Business Underperforming Technical Team 133

Intercom, Inc.

NOVEMBER 14, 2019

It’s time to start thinking about retention at scale and bring onboard a customer success team. She joined the company in 2007 back when it was just 30 people and has been instrumental in helping the company scale both its team and its market share over the years. Why you need a customer success team.

VP of Engineering 108

VP of Engineering Customer Success Churn Scale 108

Sales Hacker

OCTOBER 13, 2020

If you missed episode 130, check it out here: Turning Junior-level Talent into Top Sales Professionals with Eddie Baez. Subscribe to the Sales Hacker Podcast. Why it’s hard to build a two-sided marketplace [13:38]. Why it’s hard to build a two-sided marketplace [13:38]. Sales enablement is easy.

Marketplace as a Service 110

Marketplace as a Service CTO Hire Sales Recruiting Scale 110

Neil Patel

APRIL 20, 2021

In this in-depth article, you’ll learn how to leverage the power of the human brain with neuroscience sales tips. They’ll help you drive more visitors into your marketing funnel and convert casual visits into sales. Your ability to persuade others in this way by appealing to their emotions will increase your sales.

Sales 141

Sales Outsourcing Services Marketplace as a Service Underperforming Technical Team 141

SaaStr

APRIL 30, 2022

It wasn’t the case 20 or even 10 years ago, where the business models of the internet were more focused on eCommerce, marketplaces, or even advertising. The second constituent there is the developer. Why do developers love SaaS products? The key here is knowing what your sales model is. This wasn’t the case.

SaaS Payments 246

SaaS Payments Metrics Payment Methods Scale 246

Stax

MAY 6, 2025

From handling spikes in transactions to supporting subscriptions, omnichannel sales, and new markets, your payment processor should make expansion easier. Volume caps, poor integrations, manual reconciliation, and clunky mobile checkout are all signs your current system wont scale with you. Look for red flags that signal limits.

Payment Solutions 88

Payment Solutions Payment Methods Payment Services Payments 88

SaaStr

JULY 22, 2019

That’s not a bad start. We are the world’s most complete and comprehensive instrumentation platform on the marketplace today, that is cloud-based, that is SaaS-based. We work with mostly modern teams. We hadn’t actually formally committed ourselves to having more of an enterprise sales organization.

Scale 226

Scale Scaling Sales Hiring Underperforming Technical Team 226

How To Buy Saas

FEBRUARY 25, 2025

A powerful CRM helps organize customer data, streamline sales pipelines, and automate marketing ultimately boosting revenue. Effective sales teams are also 81% more likely to be consistent CRM users , underscoring how vital these systems are for success. Lets dive in!

Scale 52

Scale Underperforming Technical Team Technical Review Marketplace as a Service 52

Sales Hacker

JANUARY 23, 2019

When I contacted my Sales rep to ask about the promotion and see if they could grant me the discount, he said he knew nothing about it. Needless to say, this made him look bad in my eyes. This left a bad taste in my mouth as the company clearly valued new business more than existing customers. Here’s the upside. The result?

Strategy 104

Strategy Marketing Sales Marketplace as a Service 104

Neil Patel

SEPTEMBER 22, 2020

You are getting enormous levels of organic traffic … Full of enthusiasm, you rush to your sales manager to check the sales status. And your jaw drops seeing you’ve got little to none sales from all of that traffic. You have to make consistent sales if you want to scale your business fast. No, I’m serious.

Sales Hiring 145

Sales Hiring Outsourcing Services Social Media Underperforming Technical Team 145

Neil Patel

DECEMBER 4, 2020

How do you stand out in such a highly-competitive marketplace? And they do this with poor store setup and product listings. Amazon even developed its own SEO algorithm called A9. Basically, they’ll help you develop and implement marketing strategies to drive sales and revenue. Find an Amazon marketing consultant.

Consulting 136

Consulting Outsourcing Services Marketing Underperforming Technical Team 136

Intercom, Inc.

JULY 11, 2019

But as the business becomes more successful – and there are resources to build a support team – additional layers begin to separate executives from their customers. As the General Manager for HubSpot’s Service Hub , Michael knows a thing or two about keeping customers close. Michael Redbord has an answer for that. Short on time?

Scale 188

Scale Scaling Sales Hiring Underperforming Technical Team 188

Sales Hacker

MAY 22, 2020

We have product-qualified leads , marketing-qualified leads, sales-qualified leads, and many more. As someone who works in sales, handling all these types of leads can be overwhelming and exhausting. How to qualify and nurture SALs through your sales funnel. What Are Sales Accepted Leads? How to generate SALs.

Payment Methods 126

Payment Methods SaaS Payments Sales Payment Services 126

Neil Patel

OCTOBER 27, 2020

Everything from a site builder, perhaps using a website template to web design and using social media to develop your new business website. This is just as bad as not having a website in the first place. Hosting Factor #2: Customer Service. Let’s go… Why You Shouldn’t Rely on Third-Party Sites to Build a Website.

Underperforming Technical Team 145

Underperforming Technical Team Social Media Marketplace as a Service Software Review 145

OpenView Labs

MAY 12, 2020

Those are some pretty great results for a small team—only about 50 people in the whole company—that needs to navigate the challenges of selling a horizontal product serving multiple audiences from single-player scenarios to enterprise deployments. Small businesses or teams who adopt it self-service.

Underperforming Technical Team 98

Underperforming Technical Team Marketing Scale B2C 98

User Pilot

DECEMBER 9, 2021

In the competitive world of SaaS products, product positioning is definitely something your product marketing team can’t afford to ignore. Product positioning is a process that aims at determining how the service or product is situated on the market and why it is superior to those of your competitors. What is product positioning?

Underperforming Technical Team 98

Underperforming Technical Team SaaS Software Review Marketplace as a Service 98

Neil Patel

JANUARY 21, 2021

Bootstrapped companies must focus relentlessly on sales, cash flow, and profit because they don’t have the luxury of VC investments to fall back on. Wrike also makes collaboration seamless with shared calendars, file sharing, and team reports time tracking. You don’t need any SEO or developer experience to use it. Apple isn’t.

Payment Methods 140

Payment Methods Payment Solutions Outsourcing Services Sales Hiring 140

Chart Mogul

MAY 7, 2020

Onboarding a new member of your sales team is challenging on its own, but especially so when they have to call prospects out of the blue. Providing the right cold calling training can make or break the success of a new team member. According to data from RingLead, sales reps spend as much as 15% of their time leaving voicemails.

Sales Hiring 121

Sales Hiring Underperforming Technical Team Marketplace as a Service Headcount 121

User Pilot

MAY 27, 2025

Want to advance your career in product management or find top talent for your team? Mozilla: Director of Product, Firefox Growth Firefox is used by hundreds of millions worldwide, and the Director of Product for Growth plays a critical role in the product management team. Who would be a bad fit for this job?

Management 52

Management Underperforming Technical Team Scale B2C 52

User Pilot

APRIL 24, 2025

Want to advance your career in product management or find top talent for your team? Stripe They’re looking for a senior Product Manager to lead a pillar within our LPM Cost Optimization team. A collaborator experienced in working with cross-functional teams, including engineering, design, and external partners.

Payment Methods 52

Payment Methods Payment Solutions Retention Churn 52

Neil Patel

SEPTEMBER 9, 2021

From sales targets to conversion rates , chances are you track a range of valuable analytics data. If you could visualize your data and share your findings with key team members? The interface allows you to bring unconnected sources together, like data from spreadsheets or online services, and turn them into rich, interactive reports.

Marketing 134

Marketing Social Media Marketplace as a Service Underperforming Technical Team 134

SaaStr

NOVEMBER 7, 2019

Renaud Visage, Co-Founder of Eventbrite, and Romain Huet, Head of Developer Relations at Stripe, know what it takes to effectively evolve your offering into a platform without losing what made offering appealing in the first place. Romain Huet | Head of Developer Relations @ Stripe. Want to see more content like this?

Payments 155

Payments Merchant Services Payment Solutions Payment Services 155

Neil Patel

MARCH 2, 2021

The more (positive) reviews and testimonials you have, the more likely prospective customers are to put their faith and money in your services. Instead, pursue the ones best aligned with the services you offer and your target audience. B2C” businesses sell goods and services directly to consumers. Let’s start with B2C.

Software Review 139

Software Review Technical Review Scale Merchant Services 139

Intercom, Inc.

MAY 13, 2021

Although Linda started her career in sales, she has spent the past twelve years scaling post-sales teams and moving hyper-growth companies like Zendesk, Slack, and now Gong upmarket into the enterprise realm. So how do you create a strong, enterprise-ready team? Leveraging customer insights across your business.

Customer Success 177

Customer Success Scale Sales Hiring Strategy 177

Neil Patel

OCTOBER 24, 2020

Unfortunately, your in-house team doesn’t have the required expertise to push through change. In a nutshell, they can give you expert opinions, analysis, and recommendations that can help ensure a more objective-based approach to grow your business and maximize sales – all at the same time. So what do you do? Where to Find Consultants.

Consulting 145

Consulting Sales Hiring Technical Review Sales Recruiting 145

Sales Hacker

DECEMBER 8, 2020

Subscribe to the Sales Hacker Podcast. How to build a more diverse team [24:50]. Sam Jacobs: This week on the show, we’ve got Luke Rogers, the Vice President of Sales at Instabase. Through that, he went to university where he studied AI and cybernetics, ultimately leading big teams in EMEA for AppDynamics.

Scale 114

Scale Sales Hiring Sales Recruiting Technical Review 114

Sales Hacker

NOVEMBER 21, 2019

Sales is traditionally a people-to-people business, but technologies like artificial intelligence are making expert sellers rethink the balance between human and machine. In fact, automation is already impacting sales, and its influence will only continue to grow. The need for automation in sales. Those that don’t — won’t.

Scale 98

Scale AI Search Artificial Intelligence AI 98

Sales Hacker

FEBRUARY 7, 2018

In this blueprint, we provide insight into where growth comes from and how to structure your sales approach to capture that growth. The Winning By Design Blueprint Series provides practical advice for every part of a SaaS sales organization. Traditional Sales Growth vs SaaS Sales Growth. SaaS Growth Rate.

Scale 99

Scale Growth Hacking Scaling Sales Hiring 99

Casey Accidental

OCTOBER 24, 2022

This isn’t a bad idea, and why companies like Facebook continued to grow despite adding more and more complexity over time. Eventbrite was historically a 50% sales and 50% self-service business. Eventbrite now caters toward more modern music creators that share the need for intuitive and self-service experiences.

Scale 139

Scale User Experience Underperforming Technical Team Marketplace as a Service 139

yoursales

DECEMBER 19, 2022

Sales Stack 2023 Sales Tools for Professional B2B Sales SALES STACK 2023: Sales Tools for. Professional Sales SALES STACK. 2022: Sales Tools. Sales share this with your network S ales tools and figuring out what your sales stack 2023 should look like is as challenging as ever.

Scale 88

Scale Sales Recruiting Sales Outsourced Development 88

User Pilot

MARCH 5, 2025

Best for: SaaS product teams who want a powerful but easy-to-use platform to improve onboarding, increase product adoption, and drive user engagement. Ease of use and implementation Userpilot is known for its intuitive, no-code builder, making it easy to create and customize in-app experiences without needing developers.

Software Review 52

Software Review Engagement Software Scale 52

Stax

FEBRUARY 19, 2024

Software as a Service (SaaS) has made business software more accessible by offering cloud-based, on-demand access to a range of solutions, from project management and collaboration to sales and marketing. Some examples of niches targeted by vertical SaaS providers include healthcare, eCommerce, finance, and education.

SaaS Payments 88

SaaS Payments Payment Services Payments Payment Solutions 88

SaaSX

FEBRUARY 26, 2020

Today’s digital marketplace is a vast and wild place. These partners shoulder some of the burden of sales, creating separate selling “channels” that expand a product’s reach. Take a cold, hard your marketing and sales strategies. Are sales humming along without cause for alarm? It can get a little lonely out there.

Outsourcing Services 93

Outsourcing Services Strategy Underperforming Technical Team Technical Advisors 93