Point Nine Land

JUNE 11, 2020

Marketplaces in their early stages generally lack the liquidity to be relevant enough for the supply side, they are not a priority. To overcome this, marketplaces generally need to find ways to initially hack the supply side. Large suppliers are often reluctant to work with small marketplaces that lack credibility.

Scale 73

Scale Marketplace as a Service B2B Scaling 73

Stax

APRIL 18, 2024

Independent Software Vendors (ISVs) and Software-as-a-Service Providers (SaaS) operate within the same market, thus creating a push-and-pull revenue dynamic. SaaS, or Software as a Service, companies host and deliver software applications over the internet on a subscription basis.

Outsourcing Services 88

Outsourcing Services SaaS Payments Payment Services Payment Methods 88

User Pilot

OCTOBER 31, 2022

Looking to drive adoption with contextual user onboarding ? With Userpilot’s features, you get access to everything you need to create bespoke onboarding experiences, by triggering contextual in-app flows to specific user segments created based on product usage and in-app behavior. Want to see Userpilot’s features in action?

Onboarding 85

Onboarding Software Review Marketplace as a Service Engagement 85

Casey Accidental

JANUARY 23, 2019

They have also heard about marketplaces that have given all of the power to the supply, and also marketplaces where supply has no power. These issues usually arise in two areas, which particularly, but not exclusively, affect marketplaces. The second issue is around who controls the quality of the service.

Scale 73

Scale Marketplace as a Service Outsourcing Services Scaling 73

User Pilot

JULY 24, 2023

Are you looking for Zendesk integrations to boost the efficiency of your self-service customer support? SmileBack is a feedback app designed for helpdesk solutions so you can evaluate your customer support services effectively. As of 21 July 2023, there are 1,503 integrations in the Zendesk marketplace.

Marketplace as a Service 74

Marketplace as a Service AI Search Social Media SaaS 74

Payrix

JANUARY 30, 2024

Durrett explained that Storable is the culmination of several best-in-class acquisitions, including multiple software companies, a marketplace company, and a couple of insurance companies. While the decision to embed payments was an easy one, the process of choosing payment options that meet ever-evolving customer needs is ongoing.

Payment Services 130

Payment Services Payments Merchant Services Payment Solutions 130

User Pilot

MAY 21, 2024

SaaS companies can reduce churn by enhancing customer onboarding , fostering engagement, responding to feedback, and leveraging data analysis for continuous improvement and proactive customer retention strategies. Customer churn in SaaS is the rate at which customers stop using a service within a set timeframe.

Churn 52

Churn Retention Software Review Metrics 52

User Pilot

JULY 31, 2023

If so, you’re in the right place, as this article discusses 15 tools that are excellent alternatives to Intercom and will help you optimize customer service processes and deliver outstanding self-service support. Userpilot is an excellent onboarding tool that enables effective in-app communication and on-demand user support.

Social Media 78

Social Media SaaS Marketplace as a Service Communication 78

User Pilot

OCTOBER 26, 2023

SaaS companies enhance customer acquisition and retention through personalized onboarding and in-app guidance. A detailed growth strategy for retaining customers may involve various tactics, including self-serve onboarding and support, referral programs, and informed feature development. The Ansoff Matrix of Growth Strategies.

Acquisition 91

Acquisition Scale Marketplace as a Service Onboarding 91

Payrix

FEBRUARY 21, 2024

To start the series, Ian and his guest Andy Meadows, Head of Partner Success Management for Payrix, dive into the topic of resourcing and what you need to consider when it comes to selling payments, boarding and underwriting, service and support, and development and tech. And what are they tripping up on? And I mean that, day one.

Payments 100

Payments Merchant Services Embedded Payments Payment Services 100

SaaStr

AUGUST 29, 2022

From PLG and consumption-based pricing, to value-based selling and driving efficient growth, Erica will share veteran insights that will help you develop your own successful GTM strategy. So how do modern GTM leaders build processes for growth based on their product, price point, and target customer? GET 20% OFF!

Scale 253

Scale Sales Hiring Marketplace as a Service B2B 253

OpenView Labs

MARCH 4, 2021

Today we know of HubSpot —the maker of marketing, sales, and service software products—as a preeminent public company with a market cap above $17B. For their first five years in business, HubSpot offered three subscription packages ranging in price from $3,000 to $18,000 per year. So in 2011, they introduced usage-based pricing.

Pricing 55

Pricing Outsourced Development Marketplace as a Service AWS 55

Blulogix

FEBRUARY 19, 2024

This blog post delves into advanced strategies that can help subscription services foster deeper connections with their customers, thereby improving retention rates and fostering brand loyalty. Tailor experiences, from onboarding to customer service, ensuring each subscriber feels uniquely valued.

Retention 52

Retention Engagement Strategy AI Search 52

Stax

JANUARY 17, 2024

PayFacs typically partner with a payment processor or a bank to provide merchant services. This is pretty much similar to the service that PayPal offers. Most ACH PayFacs offer instant onboarding , making it quick and easy for merchants to start accepting payments. On the other hand, ACH PayFacs process payments directly.

Payment Services 88

Payment Services SaaS Payments Merchant Services Payment Facilitation 88

Blulogix

FEBRUARY 16, 2024

From onboarding and activation to renewal and upselling, each phase presents unique opportunities and challenges. Streamlined Onboarding: The first step in a customer’s lifecycle, effective onboarding, sets the tone for the entire relationship.

Payments 52

Payments Payment Services Revenue Management 52

Stax

DECEMBER 27, 2023

In this blog, we’re going to explain how merchant accounts work in both eCommerce and offline settings and what businesses need to consider when selecting a merchant services provider. A merchant account refers to a business bank account that allows businesses to accept electronic payments for goods and services. Chargeback fees.

Merchant Services 88

Merchant Services Payment Methods Payment Services Payment Solutions 88

Stax

JANUARY 22, 2024

Consider the following: Merchants are the sellers, businesses, or service providers seeking payment for their offerings. The PayFac streamlines the onboarding process for the merchant, allowing merchants to start accepting payments very quickly. What is a Payment Gateway?

Payment Services 88

Payment Services SaaS Payments Merchant Services Payment Facilitation 88

BetterCloud

MAY 25, 2023

The rapid growth of SaaS adoption, expansion of the SaaS marketplace, need for cost optimization and efficiency, lack of visibility and governance, security and compliance concerns, and an increasing business focus on ROI and value optimization are all driving the increased importance of managing SaaS expenditure.

Outsourcing Services 52

Outsourcing Services Marketplace as a Service Management SaaS 52

FastSpring

DECEMBER 12, 2022

Traditionally, payment gateways and payment processors were offered as two separate services and you would have different providers for each service: Payment gateways quickly and securely transfer the payment details from the checkout software to the payment processor. Scale quickly with transparent flat-rate pricing.

Payment Services 145

Payment Services Merchant Services Payment Methods Payment Solutions 145

Sales Hacker

SEPTEMBER 2, 2020

This is where a sales rep physically meets a potential customer to discuss needs, budgets, volumes, prices, requirements, timelines, and other contract details. And to facilitate that their website shows some of the services they provide with a vague “get in touch” option and no pricing listed. Talvista: $199k ACV and $996k ARR.

Scale 109

Scale Outsourcing Services Sales Technical Review 109

SaaStr

MAY 14, 2023

Algolia went from zero to seven figures in revenue in 12 months, and the launch of their search as a service product, and grew pricing from $19 a month to $100,000, which sounds amazing. web services. Nicolas : Really, one step at a time, so we knew the first pricing was just testing the market, and we iterated a lot on it.

Sales Hiring 244

Sales Hiring Sales Recruiting Scale Payment Methods 244

Sales Hacker

APRIL 6, 2022

Sales teams often struggle with configuration of price quotes when dealing with complex products or services or large product catalogs. Whether purposefully or by accident, sales reps often deviate from pricing and discounting guidelines. CPQ stands for Configure Price Quote. What is CPQ?

Scale 94

Scale Software Review Marketplace as a Service Outsourced Development 94

SaaSOptics

APRIL 7, 2022

Product-led growth is much more than a growth hack, pricing strategy, or industry buzzword—It’s an organizational framework used by B2B SaaS companies to answer one simple question: “How can we get our product to sell itself? A freemium offering breaks down those walls and gives users a clear path to discover your product/service.

Business Model 74

Business Model Payment Features Business SaaS 74

OPEXEngine

FEBRUARY 22, 2022

SMB customers will want high-touch sales engagement and service delivery but SMM SaaS companies will likely not have the budget necessary to justify providing this level of sales support. The other option is to outperform lower-cost competitors by gaining market share, usually by lowering their price point to achieve virality.

SaaS Payments 52

SaaS Payments Payment Services Payment Methods Marketplace as a Service 52

Totango

APRIL 25, 2022

An inspiring customer journey is one where your customers’ experience with your product, service and organization as a whole is so memorable and engaging that your company’s teams are inspired and excited to produce the same experience for all of your customers!

Scale 86

Scale Marketplace as a Service Customer Success Communication 86

Neil Patel

DECEMBER 18, 2020

However, Wanelo’s recent decline has made it necessary for online sellers to look elsewhere for the services Wanelo provided. However, over the years, the platform has become a marketplace that attracts 5 million diverse shoppers. With 15,000 merchants onboard, there’s still time for you to sign up and be among the early adopters.

Merchant Services 145

Merchant Services Marketplace as a Service Social Media Systems Review 145

How To Buy Saas

DECEMBER 1, 2020

SAAS is also abbreviated as software as a service. With so many SAAS getting visibility in online marketplaces, we found that new saas businesses are struggling hard to make it to the right set of customers. SaaS as we already understood is a software as a service. Setup Pricing model and payment gateways.

Growth Hacking 105

Growth Hacking Payment Methods SaaS Payments Payment Solutions 105

User Pilot

APRIL 10, 2023

Personalized onboarding experiences reduce the time to value by educating users on how to use your product effectively. By running in-app surveys, you can get a better understanding of how well your onboarding works, the most valuable features, and how satisfied users are with the free plan. Dropbox premium pricing.

Strategy 75

Strategy SaaS Onboarding Marketplace as a Service 75

User Pilot

FEBRUARY 28, 2023

It’s a crowded marketplace with lots of options, but there’s one that stands out from the crowd. A customer satisfaction survey is designed to understand how happy your customers are with your product or service. Product or service customer experience feedback surveys What are they?

Marketplace as a Service 94

Marketplace as a Service Churn Onboarding Engagement 94

User Pilot

MAY 23, 2023

For example, a chatbot that solves a high percentage of queries frees up the time of your customer service reps. Provide timely self-service support through AI chatbots What is this? Onboarding gamification example from Kontentino. There are a few options on the marketplace to consider. Example: A tool like Upshot.

Artificial Intelligence 80

Artificial Intelligence AI SaaS Payments Payment Solutions 80

Casey Accidental

OCTOBER 24, 2022

Eventbrite was historically a 50% sales and 50% self-service business. So, as we decided to take a bet on building an intuitive, self-service experience instead of masking user experience issues with human support, we really had to confront Belsky’s product lifecycle for the first time. Sounds expensive.

Scale 139

Scale User Experience Underperforming Technical Team Marketplace as a Service 139

User Pilot

MAY 30, 2023

This tier has custom pricing. With Lytics you can; Leverage 100+ integrations (including data warehouses, customer services tools, communication platforms, and more). Lytics pricing is not available on its website and to get a quote, you need to contact their team. Similar to Lytics, Bloomreach pricing is not openly available.

Azure 87

Azure Government Marketplace as a Service Data 87

SaaStr

NOVEMBER 21, 2020

What is the right way to onboard them? How does Rob think through pricing today in a way that encourages land and expand? How does Rob think about usage vs seat-based pricing in SaaS? How should sales and marketing work together on pricing? And there’s a lot of benefit to running a software as a service, in general.

SaaS Payments 264

SaaS Payments Scale Payment Services Payment Solutions 264

User Pilot

JUNE 29, 2023

Now let’s check out the 15 best HubSpot integrations, including their best features/use cases, prices, and ratings on the G2 platform. Best HubSpot integrations for data sync If you want to use an integration primarily for data sync, you can integrate HubSpot with the following tools from the HubSpot app marketplace.

Scale 52

Scale Business SaaS Pricing 52

How To Buy Saas

JANUARY 1, 2021

Your course gets the advantage of getting promoted in these online course platform marketplaces. Online Course Marketplace. Online Course Marketplaces. In a course marketplace, the course you create becomes part of a catalog and you get an existing student base to sell online courses to. Onboarding management.

Payment Methods 98

Payment Methods Payments Payment Solutions Marketplace as a Service 98

User Pilot

AUGUST 30, 2023

How do we price the product? About the author – Dave Martin Dave Martin is the founder of Product Leader coaching service RighToLeft , executive coach, and Chief Product Officer with over 20 years of experience. Explore common mistakes that hinder user onboarding. Interested in getting product-led onboarding right?

Scale 96

Scale AI Growth Hacking Innovation 96

User Pilot

AUGUST 31, 2023

Examples of products that depend on the network effects for growth are social media sites like Facebook, messaging apps like WhatsApp, lift-sharing platforms like Uber, or marketplaces like eBay. When there are more sellers, the platform is more valuable for buyers, and when more buyers use the service, it attracts more sellers.

Social Media 86

Social Media Customer Lifetime Value SaaS Marketplace as a Service 86