Scytale

DECEMBER 13, 2023

The Evolving Role and Responsibilities of a CISO The CISO’s primary responsibilities include: Developing and implementing enterprise-wide information security strategies and policies. The CISO coordinates with technical teams to contain breaches and prevent future attacks. This includes compliance with regulations like the GDPR.

Technical Review 52

Technical Review Underperforming Technical Team compliance Automotive 52

Scytale

DECEMBER 13, 2023

The Evolving Role and Responsibilities of a CISO The CISO’s primary responsibilities include: Developing and implementing enterprise-wide information security strategies and policies. The CISO coordinates with technical teams to contain breaches and prevent future attacks. This includes compliance with regulations like the GDPR.

Technical Review 52

Technical Review Underperforming Technical Team compliance Automotive 52

InsightSquared

MARCH 8, 2021

Focus on the things that you can control and work to win, understanding as you engage with your team, or anyone really. It’s looking at my brand of feminism and how I can grow and learn, as well looking at how I can challenge the institutions and systems around me. . Liz Brown – Services Architect.

Technical Review 62

Technical Review Development Team Review Underperforming Technical Team Systems Review 62

Neil Patel

SEPTEMBER 12, 2020

Considering blogging is such a crucial part of the web, some website builders have been designed with a content management system in mind. Thought leadership – In many industries, it is useful for people of prominence to share their unique insights on a public platform. Some teams may also respond much quicker than others.

Payment Methods 145

Payment Methods Technical Review Software Review Systems Review 145

Intercom, Inc.

DECEMBER 4, 2019

That clarity is one of the main reasons I was so excited to join Intercom earlier this year – the company entered an industry dominated by impersonal and disconnected tools like ticketing systems and email with a vision to “make internet business personal.”. 1 Poor definition of value proposition and feature focus.

Branding 209

Branding Underperforming Technical Team Technical Review Airlines 209

SaaStr

NOVEMBER 26, 2019

sales team. We had custom CRM apps for the Weight Watchers group, scheduling systems for optical chains, inventory management for car dealers. We ended up creating a healthcare app that connected all the substance abuse manage care agencies with their providers, and their payers, and the state system. FULL TRANSCRIPT BELOW.

Scale 220

Scale Sales Hiring Underperforming Technical Team Sales 220

User Pilot

JANUARY 8, 2024

Host product webinars to reach your target audience Develop webinar content that educates your audience on industry trends, common challenges, and how your product addresses these issues. Identify these users and reach out, asking that they write a review or grant you a video interview you can embed on your landing pages or social media.

Acquisition 102

Acquisition Strategy Social Media Underperforming Technical Team 102

ChurnZero

JULY 22, 2022

Does your Customer Success team have a shallow view of onboarding? They’re trying to get customers off their legacy system so they can switch over to the new platform. I’m going to interview their customers to find out what they did to get off that legacy system so we can bake that into the customer journey.

Scale 98

Scale Onboarding Scaling Underperforming Technical Team 98

SaaStr

JULY 25, 2021

You can have the great product and a great team, but the market of small or very niche. The second one is the team, obviously depending on how earlier the team has a huge factor because you may be so early in your journey that there’s nothing else to point to, but the track record of the team. Jyoti Bansal: Yeah.

Sales Recruiting 251

Sales Recruiting Sales Hiring Scale VP of Engineering 251

Baremetrics

DECEMBER 7, 2023

Similarly, the startup leadership are usually the best people to figure out the type of an integration needed between their app and the billing platform. For example, “Does our app need to feed monthly usage data into the billing system, or can we do it manually?” And yet this is something that happens surprisingly often.

Payment Solutions 52

Payment Solutions SaaS Payments Payments Software Review 52

SaaStr

JUNE 22, 2021

Learn new ways to build strong teams by managing in all directions from Arquay Harris at Slack. It doesn’t really matter what team you’re on, you’re making contributions to the company. ” And I’m sure you’re wondering, “What does that have to do with leadership or management, Arquay?”

Engineering 143

Engineering Underperforming Technical Team Management Technical Review 143

Sales Hacker

OCTOBER 15, 2019

The Healthy Approach to New Leadership (09:12). Bryan has a long and storied career as a sales manager, sales leader and commercial leader, both in the New York tech system and ecosystem, but also abroad in London and also in Washington, DC. The Healthy Approach to New Leadership. And on Stitcher. Show Agenda and Timestamps.

Leadership 43

Leadership Technical Review Systems Review Development Team Review 43

SaaStr

SEPTEMBER 23, 2020

As you can tell from that list, it was really a team effort, so huge thanks for that. And after a bunch of moving around, I ended up working in product development, actually, for a middleware company, and I did that for four years. ” But really, it was the team side of it. How do you think about that?

Scale 193

Scale Leadership Underperforming Technical Team Scaling 193

Sales Hacker

MARCH 29, 2018

This is part 2 of a 5-part series to help you develop the right approach to sales coaching. Coaching isn’t about who’s good and who’s bad. It isn’t about leaving the stars alone and trying to crack the code for the underperformers. You’ve got to think—what’s next for each member of my sales team.

Underperforming Technical Team 82

Underperforming Technical Team Data Sales Software Review 82

Sales Hacker

SEPTEMBER 28, 2021

I had resources available to learn more about leadership and that helped me give more to my reps than just “make more calls” and “send more emails.” Every day, sales managers work side by side with their reps in customer meetings, planning sessions, and team meetings. Pipeline reviews including next month or quarter.

Underperforming Technical Team 66

Underperforming Technical Team Systems Review Software Review Sales Enablement 66

SaaStr

MARCH 24, 2020

Sam Blond, CSO at Brex explains why recruiting, networking and employee happiness is the key to this playbook on recruiting your sales team. I’m doing The Playbook To Recruiting Your Sales Team. Once again, amazing job to the SaaStr team. I’m really honored to share this stage with some really bad ass speakers.

Sales Recruiting 133

Sales Recruiting Sales Hiring Scale Underperforming Technical Team 133

SmartKarrot

FEBRUARY 1, 2022

The struggle to convince your senior leadership team to invest in customer experience has always been there for decades. According to a Pega Systems study , a mere 35% of businesses have a C-level sponsor for CX, and in 36% of companies, director level or below executive leads them. The reasons that make getting buy-in so tough.

Leadership 21

Leadership Underperforming Technical Team Investment Scale 21

SaaStock

FEBRUARY 14, 2019

The SaaStock team will be landing in São Paulo to run the region’s first Pan-Latin American SaaS conference, SaaStock LatAm. In 2016, André joined Superlógica Tecnologias, a management system designed to service small businesses with a recurring revenue model. Talk: SaaS.City Bootcamp: Sales Leadership.

Technical Review 207

Technical Review Scale Entrepreneurship Sales Hiring 207

Sales Hacker

FEBRUARY 1, 2021

Who is Callie Moriarty and what is 6 River Systems? [3:00]. We’re talking with Callie Moriarty, an enterprise account executive at 6 River Systems, which is software that manages robotics platforms that help pack e-commerce shipments. Who is Callie Moriarty and what is 6 River Systems? [3:00]. We’re on iTunes.

Underperforming Technical Team 69

Underperforming Technical Team Scale Sales Hiring Systems Review 69

ChurnZero

JUNE 11, 2021

Customer health scores give Customer Success teams a deep understanding of a customer’s health and are a leading indicator that there may be an issue with an account or customer. This health score is more stringent due to the fact that it’s critical to achieve initial adoption during the first year of a customer’s lifecycle.

Software Review 96

Software Review Systems Review Scale Underperforming Technical Team 96

Sales Hacker

DECEMBER 5, 2017

The main problem I hear is finger-pointing, this is especially apparent on teams where there is a pod system and SDRs are paired to AEs , but it can happen on any team regardless of the setup. If the meeting doesn’t move to pipeline, too bad SDR, you don’t get paid. Create an SLA + Committee Review.

Scale 82

Scale Underperforming Technical Team Outsourced Development Sales Hiring 82

InsightSquared

MAY 15, 2019

Sales Operations is Still Developing. As thought leadership evolves and new iterations of revenue and commercial operations take shape, visibility for the discipline is skyrocketing. As a result, many skillsets build the foundation of a strong team. A few are common categories: System Support. Account Manager.

Sales Recruiting 110

Sales Recruiting Scale Technical Review Sales 110

Sales Hacker

MARCH 2, 2020

Sales Development and Prospecting. The Sales Development Playbook. The 5 Dysfunctions of a Team. Wooden on Leadership. Here are the best books on selling (and related disciplines) that can help you hit your goals and develop your career. Selling to Big Companies. The Pirate’s Guide to Sales. B2B Is Really P2P.

Scale 141

Scale Sales Hiring Sales Recruiting Payment Methods 141

SaaSOptics

MARCH 1, 2022

What makes finance teams throw up their hands and say, “I just need a tool that can do X!” finance teams are responsible for planning the financial roadmap of an organization and keeping everything in balance. Most finance teams are familiar with enterprise and integrated solutions (think Netsuite, Sage Intacct.).

Payment Solutions 52

Payment Solutions Payments Payment Services Payment Features 52

Sales Hacker

APRIL 28, 2020

Loris is passionate about pursuing, advocating, and furthering the cause of female sales leadership and helping women advance through their careers. The essential elements of great sales leadership [10:45]. How to pivot to when leading a sales team during a crisis [23:14]. We talk about what makes a great sales person.

Leadership 71

Leadership Scale Sales Hiring Sales 71

SaaStr

FEBRUARY 25, 2020

For example, if you’re getting ready to close the deal, sales team’s pretty darn excited. Average number of support cases and one that I love, and it’s really easy to track these days if you set it up correctly in your systems. You need to think about what are all those points? Are there particular trends?

Scale 216

Scale Underperforming Technical Team Sales Hiring Software Review 216

Sales Hacker

JANUARY 3, 2022

Those are resources that most sales teams do not have, and resources that most marketing teams need to protect. To meaningfully speed up your content creation process without sacrificing quality or quantity, though, you also need to look closely at how your team approached sales enablement. Develop T-shaped professionals.

Sales Enablement 101

Sales Enablement Scale Sales Hiring Outsourcing Services 101

Intercom, Inc.

JULY 19, 2018

But as Jean and Edmond will now tell you, following years of engineering leadership at Quip, Quora, Medium and more, that simply isn’t the case. They’ve now started a company together, Co Leadership , to help pave the road for engineers to become leaders. Leadership is a mindset, not a title. Louis: How do you define leadership?

Engineering 135

Engineering Leadership Software Review Technical Review 135

Sales Hacker

OCTOBER 7, 2021

Never believe that doubting yourself is a bad thing. That company only lasted another year before they were out of business, so it was a poor use of my energy, time, and being away from my family – a lesson I work to pass on to others new in roles today. Invest in your development internally and externally. Joyce Johnson.

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130

Intercom, Inc.

DECEMBER 21, 2021

Throughout the year, we’ve talked to business leaders, experts, and pioneers about all kinds of topics: from creating world-class customer experiences to the challenges of running a business during the pandemic, from being an ally and addressing gaps in diversity to building technical leadership careers.

VP of Engineering 118

VP of Engineering Scale Technical Review Outsourcing Services 118

Tom Tunguz

OCTOBER 24, 2021

And as Travis mentioned, we’ve had lots of great recent guests, Hollie Wegman, CMO at Segment, Adam, the head of developer relations at HashiCorp, G.C. Her team loved working for her. Leadership, she’s been on the leadership team for two massive businesses, and so who better to hear from on that topic than Claire.

CTO Coach 125

CTO Coach Sales Hiring Sales Recruiting CTO Hire 125

Totango

OCTOBER 22, 2020

When a customer is undergoing personnel or organizational adjustments, you need to be prepared for the scenario in which the new leadership is skeptical about your product. Poor Customer Feedback . To prepare yourself for when accounts become escalated, use an early warning system to identify these factors.

Management 64

Management Underperforming Technical Team Software Review Systems Review 64

ChurnZero

AUGUST 14, 2020

And by virtue of that, it’s essential that Customer Success software – like a Customer Success team – plays well with the others it works alongside if the customer is to truly come first. Customer Support/Service Software and Ticketing Systems. Product, Development, or Design. Not product management. Product Analytics Software.

Payments 87

Payments Payment Solutions Customer Success Software Review 87

Sales Enablement, SaaS and Growth

MAY 8, 2018

During these meetings I’ve shared my point of view on sales enablement, gained critical feedback and developed some of my ideas - all of which has helped sharpen what I consider to be my sales enablement best practices and guiding principles. And teams which fall into this category are often “nice to haves”, rather than “must haves”.

Sales Enablement 175

Sales Enablement Scale Sales Underperforming Technical Team 175

Intercom, Inc.

FEBRUARY 5, 2019

Developing a sales strategy is one of the core activities every business will have to undertake. When done correctly, your sales strategy will help your sales team execute with focus – SMB or enterprise, inbound or outbound, hunting or farming. 8 steps to develop a winning sales strategy. Define your ideal customer profile.

Scale 177

Scale Strategy Sales Underperforming Technical Team 177

SaaStr

JULY 8, 2020

350: Neha Sampat is the Founder and CEO @ Contentstack, a modern content management system bringing business and tech teams together to deliver personalised, omnichannel experiences. What are the counter-intuitive strategies Neha has found work when it comes to motivating remote teams? * You should be. Harry Stebbings: Okay.

Scale 209

Scale Technical Review Technical Advisors Sales Hiring 209

Sales Hacker

APRIL 21, 2020

In my experience, getting caught up in shiny objects (like great numbers) during the hiring process is a straight line to Disasterville, and when the cost of a bad hire is painfully significant , it pays to take a measured approach. Also: What are the top performers in my current team doing? What sales system do we use?

Sales Hiring 95

Sales Hiring Interviewing Sales Recruiting Underperforming Technical Team 95