Remove Leadership Remove Onboarding Remove Scaling Remove Software Development
article thumbnail

Feature Rollout: What Is It and How to Conduct It? (+Best Practices)

User Pilot

Userpilot can help you announce new features , onboard users, collect feedback, and analyze their performance. A feature rollout is a software development technique involving a gradual release of new features and updates. The development cycle, in some cases, lasted years (think Windows XP, Vista, etc.).

article thumbnail

Product Team Structure – A Guide For SaaS Product Teams

User Pilot

The responsibilities of product teams include facilitating product discovery , launches and releases , customer onboarding , feature adoption, and account expansion. A product team structure is how a business organizes the product team to best support software development. Pros and cons of the structure: Easy to scale.

SaaS 83
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

8 Skills Every Customer Success Operations Leader Needs To Succeed

Valuize Consulting

Strategic Leadership For Smooth Scaling. To thrive in this domain, an entrepreneurial mindset is key; you must be strategic, creative and agile in order to handle the ambiguity and change that comes with scaling a CS Operations function. Process Design. System Administration Knowledge.

article thumbnail

3 Unusual Drivers of Early-Stage Growth

OpenView Labs

I saw this as a client partner and then regional managing director at an eBusiness firm that scaled from 0 to 2,000 people in three years, organically. The same was true when I ran the People function at a software development consultancy that doubled its headcount to ~100 while reducing attrition from 40% to 5% voluntary in 18 months.

Scale 84
article thumbnail

6 Customer Success Mistakes that Leaders make

CustomerSuccessBox

While scaling Customer Success, leaders are prone to make some common mistakes based on their presumptions. So to make your lives easier and help you better implement and scale Customer Success here are 6 Customer Success mistakes that leaders make: . Can a software developer do sales? Setting up over ambitious Timelines.

article thumbnail

Later’s Farhan Virji on adapting B2C support strategies for B2B teams

Intercom, Inc.

From his background in software development and project management, Farhan learned how a data-driven approach is key when it comes to scaling your business – but for this to be effective, you need to keep your customer at the heart of everything you do. Dee Reddy: Farhan, you are so very welcome along to Scale by Intercom today.

B2C 118
article thumbnail

Scaling a SaaS Startup to $1B+ ARR: Insights from UiPath’s CEO and Founder (Podcast +Video)

SaaStr

Ten years ago, no one would have guessed Europe would generate the largest software IPO globally, yet UiPath has done it, and net retention is 144%. At SaaStr Europa, UiPath’s Dines shared five insights from growing a company from nothing, so other founders can learn what it takes to scale a SaaS startup to $1B+ ARR.

Scale 209