FastSpring

APRIL 26, 2022

“It’s likely that a finance or sales tools will be less susceptible to churn than a marketing tool, simply because it’s perceived to be more directly responsible for revenue.”. Because word-of-mouth for us is actually much bigger fuel than the revenue that we’re collecting or churning or dropping or whatever.”.

Benchmarks 135

Benchmarks Churn Payments SaaS Payments 135

Andreessen Horowitz

APRIL 29, 2024

For this article, we interviewed multiple lenders to glean their guidance and insights. acceptable funding parameters and risk metrics) by using upfront, non-performance driven data such as revenue, time in business, and minimum FICO. With the combination of diligence solutions (e.g.,

Payment Services 81

Payment Services Payment Solutions Development Team Review Outsourcing Services 81

FastSpring

OCTOBER 12, 2023

Full Interview: Audio Only Full Interview: Video 3 CRO Insights From Dave Gowans Why Full Funnel CRO Is Especially Important for SaaS and Subscriptions “The easiest and most straightforward bit of CRO is what you can do on the website,” Dave says. But I’m not going to know if it ultimately resulted in revenue.

Payment Methods 176

Payment Methods SaaS Payments Payment Solutions Payments 176

Andreessen Horowitz

NOVEMBER 28, 2023

Before that, he was vice president of messaging products there, where he ran the Facebook Messenger unit; and prior to joining Facebook, Marcus was the former president of PayPal (which had acquired his previous startup).

PayPal 55

PayPal Payments Interviewing Startup 55

Tom Tunguz

FEBRUARY 14, 2016

Most startups raise seed rounds using convertible notes. Startups that have substantial working capital requirements often employ lines of credit/revolvers. Last, many startups take out term loans. Venture debt can supply additional capital for a startup to grow at a lower cost of capital than equity.

SaaS Payments 100

SaaS Payments Startup SaaS Payments 100

Intercom, Inc.

NOVEMBER 23, 2022

Behind closed doors, negotiations are dragged on for months while founders and executives figure out ways to eliminate friction and create a synergy that can drive the most value of their shared cultures, processes, and systems. It’s precisely the success of that integration that often dictates the success of the overall acquisition.

Acquisition 118

Acquisition Payments Payment Methods Scale 118

wepay

JANUARY 17, 2018

A key phase for any SaaS or software platform business is when they move beyond the idea, startup and product fit stages of their business to growing successfully. It’s one of the hardest transitions to make and a key hurdle to reaching real revenue and eventually profitability. Do things that don’t scale.

Payments 40

Payments Payment Solutions Growth Hacking Startup 40

FastSpring

SEPTEMBER 16, 2022

More established professionals and businesses (less students and early-stage startups). That’s true: Elements such as a global business focus and experienced professional moderators (that’s me!) They may even be able to weigh in on what’s coming down the pipe for FastSpring’s platform. That includes: A global focus.

SaaS Payments 143

SaaS Payments Payment Solutions Merchant Services Software Review 143

FastSpring

DECEMBER 7, 2023

How you should think about building a sellable business. Interested in learning more about how your SaaS, software, video game, or other digital goods business can partner with FastSpring and let us worry about the taxes? WP Engine, we’re the world’s most trusted platform for WordPress. Jump to highlights.

Software Review 144

Software Review Technical Review Development Team Review Branding 144

OpenView Labs

NOVEMBER 30, 2021

The ‘haves’, defined by growing quickly out of the gate and then maintaining 50% or faster revenue growth at significant scale, have seen their valuations skyrocket over the years. The new data reveals a similar picture for private SaaS startups. . This is most visible among publicly traded companies.

Payment Services 80

Payment Services Benchmarks SaaS Payments Merchant Services 80

Sales Hacker

MARCH 30, 2021

This week on the Sales Hacker podcast, we speak with Neil Ringers , EVP of Revenue Grid. Neil’s experience includes a long history of sales leadership, primarily in the Salesforce ecosystem, and is now running revenue for Revenue Grid. They’ve built a new process of guided selling, which Neil discusses during the show.

Scale 103

Scale Payments Technical Advisors Sales Recruiting 103

Neil Patel

SEPTEMBER 11, 2020

You’d probably work on growing your business, right? Maybe you’d spend it creating new marketing campaigns to generate more revenue. Regardless, the average small business owner spends five hours every pay period running payroll. The best payroll services exist to simplify the process of paying your employees.

Payment Services 145

Payment Services SaaS Payments Outsourcing Services Payment Solutions 145

Chart Mogul

SEPTEMBER 19, 2019

But sales is the one thing founders cannot oversee — without it your startup will die. Startup founders are stretched thinly like silly putty. Without sales, your startup dies. Below, I’ll share common pitfalls and avoidance techniques in four fundamental areas of startup sales based on my experience. They get salesy.

Sales Hiring 93

Sales Hiring Scale Sales Recruiting Startup 93

Buffer Resources

OCTOBER 2, 2023

After nearly going under twice due to cash flow issues, she finally cracked the code for success, transforming her business from a $20,000 loss in December of 2020 alone to achieving $1 million in annual recurring revenue (ARR) just two years later. Business Snapshot Years in business: 6.5

Payment Methods 114

Payment Methods Sales Hiring Payments Business 114

Chart Mogul

JULY 28, 2021

The concept of partnerships exists at most early stage startups, but often in an unstructured and unproductive format. Jenna Wyer, VP of Partnerships and Head of Payments at Recurly, joins me on this week’s episode of SaaS Open Mic. We discuss what it takes to build a successful partnership program.

Payment Solutions 72

Payment Solutions Payments SaaS Interviewing 72

User Pilot

FEBRUARY 26, 2024

Lou Assist is an attractive product adoption platform with versatile in-app experiences and a freemium option to boot, yet its limitations in certain use cases may prompt you to look elsewhere: Product Analytics : Lou Assist doesn’t have any product usage analytics capabilities. Looking for a Better Alternative for User Engagement Analysis?

Software Review 52

Software Review Engagement Systems Review Technical Review 52

FastSpring

APRIL 13, 2023

From leading sales at Zillow to brand strategy at Tumblr to revenue at FiscalNote (a global policy platform), Justin Scott started noticing a trend. And we need platforms to be able to do that. In September 2022, Dopple publicly launched its new platform. They Launched With a Platform, Not a Product Another big advantage?

Payment Methods 136

Payment Methods Marketing Payments SaaS Payments 136

Sales Hacker

JANUARY 13, 2021

It includes factual information, personal experience, and interviews from successful professionals on both the buy-side and the sell-side of enterprise OEM software licensing to ensure a broad mix of experience and ideas. The licensor enjoys a new revenue stream. A supply chain management system licenses a BI application.

Payment Solutions 74

Payment Solutions Payments Software Review Enterprise 74

SaaStr

MAY 14, 2023

Algolia went from zero to seven figures in revenue in 12 months, and the launch of their search as a service product, and grew pricing from $19 a month to $100,000, which sounds amazing. They built themselves into a core platform for HR 2.0 Enterprise is maybe around 60% of our revenue, it’s not the whole deal.

Sales Hiring 225

Sales Hiring Sales Recruiting Scale Payment Methods 225

SaaStr

NOVEMBER 21, 2020

How should startups decide which customer segment to focus on? * How should startups think about implementing partnerships? Below, we’ve shared the transcript of Harry’s interview with Rob. There was a small startup scene. I was working on a startup that was an early mobile payment platform.

SaaS Payments 245

SaaS Payments Scale Payment Services Payment Solutions 245

Intercom, Inc.

AUGUST 27, 2020

Today the subscription management platform is helping industry powerhouses across the Fortune 500, including Ford, Caterpillar, and Thermo Fisher, shift their perspective from transactions to relationships. It really leads to better revenue and lower churn when customers make changes. Over the last 7.5 Remember Homejoy ?

Scale 211

Scale Payments Subscription Payment Features 211

Andreessen Horowitz

DECEMBER 12, 2023

About My First 16 Our new video podcast series My First 16 features interviews with founders and CEOs of fintech companies about how they acquired their initial customers and the hard lessons they learned along the way. And so the MVP really was an API to initiate and reconcile payments, specifically, ACH and wires is what we started with.

Payment Solutions 101

Payment Solutions Payment Methods Payment Services Payments 101

Chart Mogul

JULY 28, 2021

The concept of partnerships exists at most early stage startups, but often in an unstructured and unproductive format. Jenna Wyer, VP of Partnerships and Head of Payments at Recurly, joins me on this week’s episode of SaaS Open Mic. We discuss what it takes to build a successful partnership program.

Payment Solutions 52

Payment Solutions Payments SaaS Interviewing 52

Intercom, Inc.

JULY 14, 2022

My main focus at the time was not industry – I didn’t know anything about payments. In the very early days, we had about a dozen or so sales reps, and at the time, we were more focused on startups and mid-market growth technology companies. How are you feeding back customer insights to the product team?

Scale 118

Scale Sales Hiring Payment Solutions Payment Services 118

User Pilot

JULY 27, 2023

Before the hiring process, take some time to decide on your current needs and hire as your company grows. For example, a startup might not need a sales manager or a fully-fledged sales team in its early days, but a UX designer is an absolute necessity. A higher revenue growth rate generally indicates positive business performance.

Sales Hiring 88

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 88

Chart Mogul

SEPTEMBER 19, 2019

But sales is the one thing founders cannot oversee — without it your startup will die. Startup founders are stretched thinly like silly putty. Without sales, your startup dies. Below, I’ll share common pitfalls and avoidance techniques in four fundamental areas of startup sales based on my experience. They get salesy.

Sales Hiring 52

Sales Hiring Scale Sales Recruiting Startup 52

Sales Hacker

AUGUST 4, 2023

I’ve gone through a mix of emotions, reliving the insane 10-year journey that came out of a young Max being naively intellectually curious about how to scale sales at a startup. Beginning: I began my career at a startup in San Francisco called Udemy. We brought in bigger named sponsors and grew the brand beyond startups.

Scale 62

Scale Sales Hiring Sales Payments 62

Intercom, Inc.

AUGUST 29, 2019

It’s no surprise that one of the key levers for growth as you go from startup to scale-up is your sales team. Stripe’s Head of North America Revenue & Growth, Jeanne DeWitt, on driving growth through customer expansion. That’s why one of my favorite interview questions is, “What are you passionate about?”

Scale 172

Scale Sales Hiring Scaling Payment Services 172

FastSpring

MARCH 27, 2023

Founded in 2019, Cognota is the first and only LearnOps platform for corporate learning and development teams. There are now over 150 enterprise companies using the platform. Stream the full interview below or find it wherever you listen to podcasts. Ryan called it a light bulb moment out of which the idea for Cognota was born.

Payment Solutions 105

Payment Solutions Payment Services SaaS Payments VP of Engineering 105

SaaSHolic

MAY 15, 2023

Differences and similarities between Latin American/Brazilian startups and Silicon Valley startups are discussed, with a focus on challenges related to data ownership, regulatory and intellectual property rights, and fostering innovation.

Payment Methods 52

Payment Methods Blockchain Artificial Intelligence Payment Services 52

Unbounce

SEPTEMBER 16, 2021

Thousands of businesses are willing to spend unbelievable amounts of money to rank at the top of search engine results pages (SERP) and in the most relevant places for their users around the web. In 2019, small businesses spent between $9,000 and $10,000 per month on PPC , with Google making an average of $116.5 Retargeting.

Payment Methods 145

Payment Methods Payment Solutions Payments AI Search 145

SaaStr

MARCH 13, 2020

315: Harry Hurst is the Co-Founder & Co-CEO @ Pipe, the startup that gives you control of your cash flow by giving you access to the full annual value of your monthly subscriptions, upfront. How does Harry think about when is the right time for a startup to raise VC funding? Do you have to invest in it from Day 1? Harry Stebbings.

SaaS Payments 207

SaaS Payments Payment Methods Finance Payments 207

SaaStr

MARCH 26, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. Stripe today has more than 1,400 employees and processes billions of dollars for millions of users worldwide. Manual processes first. Know your forever user.

Scale 148

Scale Payment Services Payment Methods Scaling 148

How To Buy Saas

DECEMBER 1, 2020

Setup Pricing model and payment gateways. Find quick platforms to launch your MVP. Get a webinar or interview session plan with your industry expert. Plan Social Media Integration with your SAAS Business. Use monitoring tools to identify business emotions over the internet. Create your product demos.

Growth Hacking 105

Growth Hacking Payment Methods SaaS Payments Payment Solutions 105

Baremetrics

FEBRUARY 3, 2021

Running a startup. Customer Research: A Guide To The Ultimate Startup Cheat Code. 5 SaaS Analytics Tools to Track & Grow Your Business. Revenue Churn: How to Calculate, Track & Improve. Dunning Management: How to Recover Failed Payments. How to Use Customer Feedback to Fuel Your Business Growth.

Sales Hiring 64

Sales Hiring SaaS Payments Payment Services Payments 64

Intercom, Inc.

MAY 3, 2018

She’s worked in product from early-stage startups all the way up to publicly traded companies like Rackspace and Square, a company with the sensitive task of handling customers’ money. If a process doesn’t stick, don’t hesitate to move from it. Do you have an analyst that works embedded in your team?

Payment Methods 195

Payment Methods Merchant Services Scale Payment Features 195

Mucker Capital

OCTOBER 22, 2018

Then there are some industry-specific risks, like PCI (Payment Card Industry) or HIPAA. The pushing from our clients who wanted to use our platform for other things really propelled us to build a larger platform. Did that background at enterprise companies help you in launching your startup?

Payment Services 40

Payment Services VP of Engineering Interviewing Payment Solutions 40