Stax

MAY 16, 2025

The rapid evolution of embedded payments is reshaping industries and unlocking new opportunities, particularly for small business sectors that have often been overlooked. Adam Gray , Chief Transformation Officer at Stax, recently sat down with Hal Levey of PYMNTS to discuss emerging trends in payment processing and vertical integration.

Payments 88

Payments SaaS Payments Finance Payment Services 88

Stax

MARCH 3, 2025

In a recent interview with Austin Prey from PYMNTS , Adam Gray , Chief Transformation Officer at Stax, shared his perspective on the challenges and opportunities facing independent software vendors (ISVs) as they integrate payment solutions to meet the diverse needs of their merchant customers.

Payments 88

Payments Merchant Services Embedded Payments Payment Services 88

SaaStr

JANUARY 30, 2023

They focused on building a payment platform that empowers international talent and independent contractors to get paid on time in a compliant way while also ensuring that companies can hire international talent and make payments efficiently. This insight led Deel to focus on solving payments and compliance.

Sales Hiring 269

Sales Hiring Payment Services SaaS Payments Scale 269

FastSpring

SEPTEMBER 12, 2024

On this episode of Growth Stage, we interview Jay Jia, FastSpring Senior Account Executive, about his insights into: Tips on expanding a digital goods company in Asia. The payments landscape and how it affects businesses trying to grow in Asia. The payments landscape and how it affects businesses trying to grow in Asia.

Merchant Services 193

Merchant Services Payment Services Payment Methods SaaS Payments 193

SaaStr

MAY 10, 2021

There’s one theme we’ve reiterated over the years, at least since 2017 or so when we interviewed the CEOs of Twilio and Veeva back-to-back : To grow quickly after $100m ARR, you probably need a second core product. In fact, now it’s more than 2x the size of its SaaS software alone. The only question is when.

Merchant Services 251

Merchant Services SaaS Payments SMB Payment Solutions 251

FastSpring

AUGUST 2, 2023

When TestDome was created, CEO and co-founder Mario Zivic knew the pre-employment testing software company wouldn’t be able to rely on domestic sales to succeed. “As Selling Software Internationally With FastSpring Croatia is a relatively small country with a population of only 4 million people. Now, Stripe offers it. Paddle offers it.

Payment Solutions 148

Payment Solutions Payment Methods Merchant Services AI Search 148

SaaStr

OCTOBER 6, 2023

Stand Out by Being Concise and Easy to Understand Michael has done over 2000 YC interviews, and the one thing founders don’t understand is that if investors don’t know what your company does, they can’t fund you. “The They collect the payment online and take a 15% fee for every booking. Let’s use Airbnb as an example. That’s it.

Payment Methods 268

Payment Methods Startup Payment Solutions Sales Hiring 268

FastSpring

JUNE 22, 2022

I was recently interviewed by my friend Steve Lurie, who’s the Chief Engagement Officer of B2B Rocks. We talked about one of the biggest trends playing out in the software industry: the convergence of B2B and B2C. Are you making it easy for all your customers to pay you (such as localized currency and payment methods)?

B2C 148

B2C Payments SaaS Payments B2B 148

FastSpring

SEPTEMBER 16, 2022

When FastSpring’s Chief Product Officer Kurt Smith worked with growth-stage to Fortune 100 companies at Accel-KKR, he consistently saw pricing as one of the most essential growth levers they employed to meet their next revenue goal. Stream both interviews below and see highlights from each. How to Price a New Product.

Pricing 146

Pricing Payment Solutions Payment Services Scale 146

Payrix

JANUARY 30, 2024

Back to customer stories A cut above the rest Why Real Green Systems, the leading software platform for lawn care businesses, chose Payrix. 37 years later, Real Green is the innovative leader in software for the industry. 37 years later, Real Green is the innovative leader in software for the industry.

Payments 130

Payments Payment Solutions Payment Features Merchant Services 130

FastSpring

APRIL 26, 2022

“It’s likely that a finance or sales tools will be less susceptible to churn than a marketing tool, simply because it’s perceived to be more directly responsible for revenue.”. Because word-of-mouth for us is actually much bigger fuel than the revenue that we’re collecting or churning or dropping or whatever.”.

Benchmarks 147

Benchmarks Churn Payments SaaS Payments 147

Neil Patel

SEPTEMBER 11, 2020

Maybe you’d spend it creating new marketing campaigns to generate more revenue. To help speed up the process, I reviewed six of the best systems on the market and put together a comprehensive list of what to look for as you make your final decision. What would you do with ten extra hours a month? Basic payroll features. Integrations.

Payment Services 145

Payment Services SaaS Payments Outsourcing Services Payment Solutions 145

FastSpring

MARCH 15, 2021

While implementing a subscription model means ongoing revenue, it also brings up many challenges for managing those subscriptions. Why Shift to a Subscription Revenue Model. Not only will recurring revenue provide stability during uncertain economic times, but it can help increase profits … fast. Popular SAAS Revenue Models.

Payment Features 147

Payment Features Payment Services Subscription Payment Solutions 147

FastSpring

MARCH 3, 2023

When you’re using a DIY payment solution like Stripe, making it work for your business falls on your developers. From testing out plugins to setting up new payment methods, maintaining Stripe can be very time-consuming. I interviewed him live on LinkedIn about four signs that SaaS companies have outgrown Stripe.

Merchant Services 148

Merchant Services Outsourcing Services Payment Services SaaS Payments 148

Andreessen Horowitz

SEPTEMBER 18, 2023

In Part B (coming soon), we’ll be summarizing interviews with key decision makers at leading payor and provider enterprises on what entrepreneurs should consider as they bring their AI products to market. The tasks are labor-intensive, with low historical adoption of traditional software products to facilitate them.

Healthcare 140

Healthcare AI Artificial Intelligence Payment Solutions 140

Payrix

JUNE 25, 2024

Ian Hillis, Head of Growth at Worldpay for Platforms discusses this new term and what the opportunity may await software providers on our latest episode of PayFAQ: The Embedded Payments podcast. Ian defines it as financial products that are integrated into a familiar software workflow and tailored to the specific needs of the end user.

Payments 100

Payments Payment Solutions Finance Payment Services 100

FastSpring

DECEMBER 7, 2023

In this episode of Growth Stage, Carl will dives into his experience running acquisitions of SMB software businesses, including: His thoughts on what makes a software company a good target for an acquisition by a brand. What factors beyond financials makes a target even more valuable. Jump to highlights. My name is David Vogelpohl.

Software Review 148

Software Review Technical Review Development Team Review Branding 148

FastSpring

OCTOBER 12, 2023

Barriers are anything that stop a buyer from converting, such as website usability, solution fit, or pricing. After interviews revealed that users of the service loved a particular feature that wasn’t spoken of much on the website, they tested adding a mention of that feature to the free trial sign-up form. Jump to highlights.

Payment Methods 180

Payment Methods SaaS Payments Payment Solutions Payments 180

Buffer Resources

NOVEMBER 4, 2024

Of course, it isn’t only about the total number of users on the host of social media apps out there. We recommend reading through this list to learn more about the social media apps that might be great for your brand. Facebook's direct messaging spin-off app, Facebook Messenger, boasts 931 million monthly active users.

Social Media 124

Social Media Payments Branding Payment Methods 124

Sales Hacker

JANUARY 13, 2021

Enterprise OEM software licensing is a multibillion-dollar segment of the software industry. It includes factual information, personal experience, and interviews from successful professionals on both the buy-side and the sell-side of enterprise OEM software licensing to ensure a broad mix of experience and ideas.

Payment Solutions 86

Payment Solutions Payments Software Review Enterprise 86

FastSpring

JUNE 11, 2024

In this episode of Growth Stage, we interview affiliate marketing veteran and attribution animal Adam Riemer of Adam Riemer Marketing about his thoughts on: What proper affiliate marketing looks like. Are you looking for a merchant of record that will help you grow your subscription software business? Adam, welcome to Growth Stage.

Sales Recruiting 114

Sales Recruiting Software Review Payment Solutions SaaS Payments 114

Andreessen Horowitz

APRIL 23, 2024

They also talked about the difficulties — and potential advantages — of selling into small businesses, taking alternative approaches to interviewing candidates, and the importance of keeping culture a vital part of a company as it scales. One of the holy grails of SMB software is, how are you going to acquire customers?

Payments 110

Payments Forecasting Payment Services Sales Hiring 110

Intercom, Inc.

MARCH 22, 2018

This is part of an ongoing series of interviews about unlocking the potential of growth. Another learning was that we almost tried to over-engineer the solution to how we acquired supply. Thumbtack used a much more simple but still scalable solution. I was able to actually spot that during my interview process.

Marketplace as a Service 189

Marketplace as a Service Scale Payment Solutions Payment Services 189

Chart Mogul

JUNE 6, 2019

Yet, people lie at the heart of every software company, so taking good care of them is imperative for every SaaS business that wants to succeed. For us the software we use is the keystone that allows us to scale what we do. A bit later in the month, we prepare a revenue report for tax purposes. ChartMogul.

Payment Services 20

Payment Services Finance Payment Solutions SaaS Payments 20

Unbounce

SEPTEMBER 16, 2021

billion in revenue from Google Ads alone the year before. Aside from the above or below search results on Google search, through the Google Search Network , your ads can appear beside, above, or below search results on Google Play, the Shopping tab, Google Images, Google Maps, and the Maps app. But that doesn’t mean you can’t play too.

Payment Methods 145

Payment Methods Payment Solutions Payments AI Search 145

User Pilot

MAY 8, 2024

It gives the product a competitive advantage, improves brand reputation, and propels revenue growth. You can identify needs through surveys , interviews, social listening, competitor analysis, user behavior analysis , and customer journey mapping. Anticipate future customer needs and work proactively to find solutions.

SaaS Payments 105

SaaS Payments Payment Solutions Payment Services Payments 105

User Pilot

MAY 6, 2024

Transactional data on purchases, plans, and payments enables revenue analysis, recommendations, and frictionless buying experiences. Userpilot allows you to collect user profile data from product analytics, in-app surveys, and 3rd party applications. Collect only essential data. Book the demo to learn more!

Payment Methods 105

Payment Methods SaaS Payments Payment Solutions Payments 105

FastSpring

JANUARY 8, 2019

A set of subroutine definitions, protocols, and tools for building application software. An API may be used for a web-based system, operating system, computer hardware, or software library. A security mechanism that determines if a payment account has sufficient funds to complete a given transaction. Back office.

Payment Methods 82

Payment Methods Merchant Services Payment Services Outsourcing Services 82

SaaStr

JANUARY 14, 2020

So my father sat down with me in our basement, and I remember working in this makeshift workstation that we built together and we learned how to code, because back then there weren’t a lot of applications, there weren’t a lot of games, a lot of software to be used, so we actually had to create it ourselves.

B2B 173

B2B B2C Scale New CTO 173

User Pilot

APRIL 24, 2024

TL;DR SaaS renewals includes the process of renewing a subscription to an online-hosted software service. Tracking SaaS renewal rates enables predictable revenue, aiding financial planning and resource management for future growth. SaaS renewals refer to the process of a subscription renewal to a software service that is hosted online.

SaaS Payments 104

SaaS Payments Retention Payment Services Payment Solutions 104

Intercom, Inc.

JULY 14, 2022

My main focus at the time was not industry – I didn’t know anything about payments. Those strategic accounts are using the Stripe platform in a particularly significant way, and they hold a very, very high bar for payments performance. How are you feeding back customer insights to the product team? Leandra: Such good insight.

Scale 118

Scale Sales Hiring Payment Solutions Payment Services 118

Intercom, Inc.

MAY 3, 2018

If Rohini’s team is making changes to the UI or the front end, they can test quickly and easily, but because their core product is payments-based, much more rigor is required compared to your typical software product. For some, we will do interviews with customers and watch them using it.

Payment Methods 195

Payment Methods Merchant Services Scale Payment Features 195

User Pilot

DECEMBER 7, 2023

Similarly, in-app behavioral data can help you to optimize the user experience, and event data can reveal areas of improvement in your conversion funnel. For example, customer surveys and interviews may reveal that language learners want an interactive app with a personalized experience.

Payment Methods 105

Payment Methods SaaS Payments Data Payments 105

Andreessen Horowitz

APRIL 29, 2024

With the combination of diligence solutions (e.g., For this article, we interviewed multiple lenders to glean their guidance and insights. We also sought the advice of several software providers who work with fintech borrowers to get their best approaches to managing one or more debt facilities.

Payment Services 93

Payment Services Payment Solutions Development Team Review Outsourcing Services 93

User Pilot

MARCH 7, 2023

No ongoing value realization: Help users discover advanced features and uncover additional value with in-app tooltips. Involuntary churn due to failed payments. Use in-app banners to remind users whenever they need to renew their subscriptions or change their cards. In-app meeting invitation example on Userpilot.

SaaS Payments 105

SaaS Payments Payment Features Subscription Payment Methods 105

Natalia Luneva

JANUARY 13, 2021

This obsession with getting new customers is natural: the more customers you convert, the more revenue you will make. The period refers to a month or year depending on which payment option you offer or which of them is more popular. Software companies that serve large organizations experience a 6-10% churn rate.

SaaS Payments 105

SaaS Payments Payment Methods Churn Payment Services 105

SaaStr

DECEMBER 17, 2019

Happy post lunch interview. Or if you’ve ever gotten a 2 cent and a 4 cent deposit into your account as you’re trying to set up direct deposit or payments transfers, that’s a pre-Plaid world. Ari : And so what is your relationship with the banking system today? ” Or “How do I process an ACH payment?”

Payments 214

Payments SaaS Payments Banking Underperforming Technical Team 214