User Pilot

AUGUST 22, 2024

This is because the client onboarding process in financial services faces unique challenges. TL;DR Customer onboarding in financial services aims to integrate users into systems and educate them about product features, for example, in the banking sector. What are they? Let’s get started.

Payment Services 111

Payment Services SaaS Payments Onboarding Payment Solutions 111

Neil Patel

SEPTEMBER 11, 2020

But thankfully, that’s not what your payroll process has to look like. The best payroll services help you automate paying your employees and simplify the entire process, so you can gain more control over how you spend your time. The 6 best payroll service options for 2020. How to choose the best payroll service for you.

Payment Services 145

Payment Services SaaS Payments Outsourcing Services Payment Solutions 145

FastSpring

AUGUST 6, 2024

She recently assisted a European software company that was contacted by African taxing authorities inquiring about an unpaid tax liability. I was able to effectively pivot the authorities attention to FastSpring’s compliant operations in Tanzania, instead of the customer’s noncompliant direct to consumer sales. RH: Correct.

Merchant Services 167

Merchant Services Payment Services Outsourcing Services SaaS Payments 167

FastSpring

MARCH 3, 2023

When you’re using a DIY payment solution like Stripe, making it work for your business falls on your developers. From testing out plugins to setting up new payment methods, maintaining Stripe can be very time-consuming. I interviewed him live on LinkedIn about four signs that SaaS companies have outgrown Stripe.

Merchant Services 148

Merchant Services Outsourcing Services Payment Services SaaS Payments 148

Stax

MAY 30, 2024

While remote work is all the rage these days, there is still very much a need for on-site services, particularly industries like construction, healthcare, utilities, and telecommunications. This is where field service management (FSM) come in.

Payment Solutions 88

Payment Solutions Payment Services Merchant Services SaaS Payments 88

User Pilot

NOVEMBER 7, 2024

Well implemented, product demos help to: Improve user engagement : Today’s B2B buyers are independent—they want to research and evaluate solutions on their own terms. This both shortens the sales process and enhances the customer experience.

Payment Methods 103

Payment Methods Payment Solutions Software Review SaaS Payments 103

SaaStr

MAY 10, 2021

There’s one theme we’ve reiterated over the years, at least since 2017 or so when we interviewed the CEOs of Twilio and Veeva back-to-back : To grow quickly after $100m ARR, you probably need a second core product. In fact, now it’s more than 2x the size of its SaaS software alone. The only question is when.

Merchant Services 253

Merchant Services SaaS Payments SMB Payment Solutions 253

Payrix

JANUARY 30, 2024

Back to customer stories A cut above the rest Why Real Green Systems, the leading software platform for lawn care businesses, chose Payrix. 37 years later, Real Green is the innovative leader in software for the industry. 37 years later, Real Green is the innovative leader in software for the industry.

Payments 130

Payments Payment Solutions Payment Features Merchant Services 130

FastSpring

SEPTEMBER 16, 2022

In two one-hour interviews, FastSpring sales leaders Todd Stellfox and Tony Markov each interviewed Kurt about pricing strategies that work in volatile markets and beyond. Stream both interviews below and see highlights from each. How to Price a New Product. Kurt Smith, Chief Product Officer at FastSpring.

Pricing 146

Pricing Payment Solutions Payment Services Scale 146

FastSpring

AUGUST 2, 2023

When TestDome was created, CEO and co-founder Mario Zivic knew the pre-employment testing software company wouldn’t be able to rely on domestic sales to succeed. “As Selling Software Internationally With FastSpring Croatia is a relatively small country with a population of only 4 million people. Now, Stripe offers it. Paddle offers it.

Payment Solutions 148

Payment Solutions Payment Methods Merchant Services AI Search 148

FastSpring

SEPTEMBER 16, 2022

In our first post about our online community , we mentioned launching the Global SaaS Leaders Slack group because we saw a need for the kind of software-and-SaaS-focused community we’d want to be a part of. Our Guiding Principle: Our Software and SaaS Community Must Be Good for You in Order for It to Succeed. Professional moderation.

SaaS Payments 148

SaaS Payments Payment Solutions Merchant Services Software Review 148

SaaStr

OCTOBER 6, 2023

Stand Out by Being Concise and Easy to Understand Michael has done over 2000 YC interviews, and the one thing founders don’t understand is that if investors don’t know what your company does, they can’t fund you. “The They collect the payment online and take a 15% fee for every booking. Let’s use Airbnb as an example. That’s it.

Payment Methods 278

Payment Methods Startup Payment Solutions Sales Hiring 278

FastSpring

MARCH 15, 2021

If you have a product or service that can be offered as a subscription, right now is the perfect time to make the transition. The post-checkout fulfillment process happens automatically. With active subscribers, recurring payments are sent automatically, giving you predictable cash flow and a steady income stream.

Payment Features 147

Payment Features Payment Services Subscription Payment Solutions 147

Andreessen Horowitz

APRIL 29, 2024

Given that lender-negotiated key terms impact origination parameters and limit certain business operations, what tools and which best practices should you leverage to ensure you stay compliant while managing your business efficiently against those covenants? With the combination of diligence solutions (e.g.,

Payment Services 93

Payment Services Payment Solutions Outsourcing Services Development Team Review 93

Payrix

JUNE 25, 2024

Embedded Finance is more than just a buzzword; it represents a fundamental shift in how financial services are delivered and consumed today. Ian Hillis, Head of Growth at Worldpay for Platforms discusses this new term and what the opportunity may await software providers on our latest episode of PayFAQ: The Embedded Payments podcast.

Payments 100

Payments Payment Solutions Finance Payment Services 100

Chart Mogul

JUNE 6, 2019

With only 2 people on our Finance & Operations team, we have to be smart about how we use our resources. Finance & Operations. Yet, people lie at the heart of every software company, so taking good care of them is imperative for every SaaS business that wants to succeed. The Finance & Operations Team at ChartMogul.

Payment Services 20

Payment Services Finance Payment Solutions SaaS Payments 20

SaaStr

MARCH 26, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. Stripe today has more than 1,400 employees and processes billions of dollars for millions of users worldwide. Manual processes first. Dare I say SaaS.

Scale 162

Scale Payment Services Payment Methods Scaling 162

FastSpring

OCTOBER 12, 2023

Barriers are anything that stop a buyer from converting, such as website usability, solution fit, or pricing. In Dave’s words, “What is it about your product or service that the users say in their own words they love ?” But motivators are the flip side of that coin: What is a positive that would make your buyers more likely to convert?

Payment Methods 180

Payment Methods SaaS Payments Payment Solutions Payments 180

FastSpring

DECEMBER 7, 2023

In this episode of Growth Stage, Carl will dives into his experience running acquisitions of SMB software businesses, including: His thoughts on what makes a software company a good target for an acquisition by a brand. Common operational pitfalls founders should avoid that can make acquisitions more difficult.

Software Review 148

Software Review Technical Review Development Team Review Branding 148

Andreessen Horowitz

SEPTEMBER 18, 2023

In Part B (coming soon), we’ll be summarizing interviews with key decision makers at leading payor and provider enterprises on what entrepreneurs should consider as they bring their AI products to market. The tasks are labor-intensive, with low historical adoption of traditional software products to facilitate them.

Healthcare 140

Healthcare AI Artificial Intelligence Payment Solutions 140

Buffer Resources

JANUARY 18, 2023

These tools encompass everything from the social platforms you choose to build your presence on to the community-building app where you engage with your audience. These tools can help simplify the chaotic process of planning content – and save you time by scheduling your work ahead of time. We recommend Wordpress or Ghost.

Payment Services 139

Payment Services Payments Payment Methods Payment Solutions 139

Neil Patel

DECEMBER 2, 2020

Are you a recruiter looking to streamline your hiring process? Thankfully, there’s recruiting software that helps you do precisely that and then some. With so many recruiting software options to choose from, the problem is that it quickly becomes an overwhelming choice to make. The Top Recruiting Software Options For 2020.

Payment Solutions 91

Payment Solutions Software Review Software Scale 91

Neil Patel

JANUARY 4, 2021

They provide a way for Instagram users to interact and shop with brands they love, find new brands they might like, and purchase through the Instagram app. Shops can choose to allow purchasing directly from the app, using Facebook Pay, or they use their Instagram shop to point to an off-site e-commerce store.

Payment Methods 145

Payment Methods Payment Solutions Payment Services Payments 145

FastSpring

JANUARY 8, 2019

They also offer Fulfillment by Amazon, where they handle the fulfillment process for your business at extra cost. A set of subroutine definitions, protocols, and tools for building application software. An API may be used for a web-based system, operating system, computer hardware, or software library.

Payment Methods 84

Payment Methods Merchant Services Payment Services Outsourcing Services 84

FastSpring

JUNE 22, 2022

We don’t have to look far to find examples of B2B SaaS companies that have found traction using a self-service or product-led motion. I was recently interviewed by my friend Steve Lurie, who’s the Chief Engagement Officer of B2B Rocks. And that decision shapes their product and sales processes for the life of their company.

B2C 148

B2C Payments SaaS Payments B2B 148

Sales Hacker

JANUARY 13, 2021

Enterprise OEM software licensing is a multibillion-dollar segment of the software industry. It includes factual information, personal experience, and interviews from successful professionals on both the buy-side and the sell-side of enterprise OEM software licensing to ensure a broad mix of experience and ideas.

Payment Solutions 87

Payment Solutions Payments Software Review Enterprise 87

Intercom, Inc.

MARCH 22, 2018

Fast forward to today, and Eventbrite is the world’s largest self-service event ticketing and registration platform – processing more than 3 million tickets each week. Going back a bit, Brian was a co-founder at SkillSlate, a local services marketplaces similar to Thumbtack. We create this robust web crawler.

Marketplace as a Service 189

Marketplace as a Service Scale Payment Solutions Payment Services 189

Intercom, Inc.

AUGUST 29, 2019

But that’s easier said than done, which is why we’ve published our new book Intercom on Sales : a deep dive into the many lessons we’ve learned about how selling works at scale, covering everything from hiring tactics to the needs of modern buyers to fundamental processes for forecasting and managing deals. Sales is a brutal profession.

Scale 172

Scale Sales Hiring Scaling Payment Services 172

User Pilot

JUNE 28, 2023

Sustaining user engagement throughout the entire onboarding process can feel like a task only large teams can achieve. Platformly uses a progress bar and empty state CTAs to simplify the onboarding process for their complex product. Analyze user feedback to determine which features need more attention in your in-app flows.

Onboarding 97

Onboarding SaaS Payments Payment Services Payment Solutions 97

Sales Hacker

JUNE 7, 2021

We hear a lot about equipping salespeople with customer insights to help them move from simple questioning to exploring challenges and discussing solutions with customers. What are the characteristics of organizations that are likely to make them a good fit for the products and solutions your company sells? Sales customer insights.

Sales Recruiting 121

Sales Recruiting Payment Services Payment Methods Sales 121

User Pilot

APRIL 24, 2024

TL;DR SaaS renewals includes the process of renewing a subscription to an online-hosted software service. Renewal management varies by company size but usually the customer success team handles this vital process. SaaS renewals refer to the process of a subscription renewal to a software service that is hosted online.

SaaS Payments 104

SaaS Payments Retention Payment Services Payment Solutions 104

FastSpring

JUNE 11, 2024

In this episode of Growth Stage, we interview affiliate marketing veteran and attribution animal Adam Riemer of Adam Riemer Marketing about his thoughts on: What proper affiliate marketing looks like. Are you looking for a merchant of record that will help you grow your subscription software business? Adam, welcome to Growth Stage.

Sales Recruiting 114

Sales Recruiting Software Review Payment Solutions SaaS Payments 114

Intercom, Inc.

JULY 14, 2022

That customer-first mindset starts at the hiring process and goes all the way to management: How does that plan help the customer? If you’re short on time, here are a few quick takeaways: Focus on building services and products that meet your customer’s needs – not just today’s, but also tomorrow’s.

Scale 118

Scale Sales Hiring Payment Solutions Payment Services 118

Andreessen Horowitz

APRIL 23, 2024

At a16z’s recent Connect/Fintech event, a16z Partner Alex Immerman sat down for a broad conversation with Immad Akhund , co-founder and CEO of banking startup Mercury , and René Lacerte, founder and CEO of financial services company BILL. One of the holy grails of SMB software is, how are you going to acquire customers?

Payments 110

Payments Forecasting Payment Services Sales Hiring 110

Intercom, Inc.

MAY 3, 2018

Iterate on process the same way you iterate on product. If a process doesn’t stick, don’t hesitate to move from it. But a lot of our merchants aren’t face-to-face with their buyers, or they have a sale that happens 30-90 days after they deliver a good or finish a service. Iterating on process.

Payment Methods 195

Payment Methods Merchant Services Scale Payment Features 195

Unbounce

SEPTEMBER 16, 2021

Aside from the above or below search results on Google search, through the Google Search Network , your ads can appear beside, above, or below search results on Google Play, the Shopping tab, Google Images, Google Maps, and the Maps app. You can use a hierarchy system to leverage the use of your keywords. Image courtesy of Shopify.

Payment Methods 145

Payment Methods Payment Solutions Payments AI Search 145

User Pilot

MAY 6, 2024

Demographic information like age, gender, location, and income helps tailor services for different population segments. Transactional data on purchases, plans, and payments enables revenue analysis, recommendations, and frictionless buying experiences. Collect only essential data. Collect data through multiple methods.

Payment Methods 105

Payment Methods SaaS Payments Payment Solutions Payments 105