Incredo

DECEMBER 3, 2019

Or maybe you are curious whether Christmas marketing works at all? We have interviewed tens of SaaS community members to understand how they perceive SaaS Christmas promotions. And people simply want to treat themselves by getting products and services that they didn’t consider buying during the rest of the year.

SaaS Payments 162

SaaS Payments Payment Solutions Payments Social Media 162

SaaStr

JULY 9, 2019

I’m probably the most hated person in the room right now, but please indulge me. More than half of Kenya’s GDP is now transacted through a mobile, through arguably the most successful mobile banking and payment system called M-Pesa. They didn’t have any cell phone credit. I’ll go easy on you.

Scale 172

Scale Sales Recruiting Scaling SaaS Payments 172

User Pilot

JULY 27, 2023

The different roles in SaaS companies: Chief Executive Officer : As the highest-ranking executive, this person ensures the company runs smoothly and employees are happy and engaged. UX Designer: Responsible for understanding the unique needs and requirements of SaaS users and designing the user interface and experience of SaaS products.

Sales Hiring 97

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 97

FastSpring

MARCH 27, 2023

He also shares insights about how Cognota is maintaining ownership over the category they created while encouraging dialogue and collaboration in the market. Stream the full interview below or find it wherever you listen to podcasts. Were interviewing larger customers, figuring things out, and they were in Houston.

Payment Solutions 91

Payment Solutions Payment Services SaaS Payments VP of Engineering 91

SaaStr

NOVEMBER 2, 2019

Does it have to be in person? How should this data feedback into your product roadmap and pipeline? * Below, we’ve shared the full transcript of Harry’s interview with Krish Subramanian. inaudible 00:05:46] commerce business out of Squarespace delivering beautiful websites to contactors, freelancers, and small businesses.

Scale 133

Scale SaaS Payments Sales Recruiting Payment Services 133

Sales Hacker

SEPTEMBER 10, 2018

Good sales leaders are always on the hunt to bring in new talent that can help a business grow. Still, they don’t always nail down the details when it comes to the things that might entice a prospective salesperson — like a well-rounded sales compensation plan , for example. Creating a Winning Sales Incentives Program.

Sales Hiring 82

Sales Hiring Compensation Sales Payments 82

User Pilot

JUNE 28, 2023

Kommunicate drives sales-less product adoption through product experiments and tracking adoption rates with Userpilot. Platformly uses a progress bar and empty state CTAs to simplify the onboarding process for their complex product. Split-test your upsell pop-ups to maximize expansion revenue. Contextual.

Onboarding 84

Onboarding SaaS Payments Payment Services Payment Solutions 84

Buffer Resources

OCTOBER 2, 2023

While out in the fields, she started thinking about passive income, and it occurred to her that she could teach grant writing online. Book sales: We make some money from this, but it’s more a marketing and authority building tool for the Collective. Marketing expenses are things like ads and sponsorships.

Payment Methods 114

Payment Methods Sales Hiring Payments Business 114

SaaStr

MAY 9, 2019

Most people know the YC Accelerator, but YC actually has a number of programs now, including Amook, the Accelerator, a Series A program to help companies raise Series A, and a growth program to help companies expand post product market fit. Sometimes we call ourselves experts in failure. Like any good list, I have a top ten list.

Sales Hiring 170

Sales Hiring Scale Payment Solutions Banking 170

ProfitWell

NOVEMBER 12, 2019

Put together a ‘pricing committee” comprised of members from sales, finance, product, marketing, and a coordinator who’s the driver of your research and strategy. Review current pricing packages, incentives, customer segmentation, competitive landscape, product bundling, and tied selling. Customer success #2.

Payments 45

Payments Pricing Underperforming Technical Team SaaS Payments 45

FastSpring

JUNE 22, 2022

Are you still making assumptions about your B2B go-to-market motion — assumptions that ignore B2C selling methods — that are limiting your growth potential? I was recently interviewed by my friend Steve Lurie, who’s the Chief Engagement Officer of B2B Rocks. Products Are Finding New Growth in the Opposite Segment.

B2C 125

B2C Payments SaaS Payments B2B 125

SaaStr

JUNE 14, 2019

What does Dave believe is crucial to achieve in these in person meetings? 242: It’s the employees’ market. Below, we’ve shared the full transcript of Harry’s interview with Dave Kellogg. So if the plan said hire 20 sales reps next year, but the existing 15 you have are struggling. How long do they last? Dave Kellogg.

Sales Hiring 147

Sales Hiring Payment Services SaaS Payments Underperforming Technical Team 147

Andreessen Horowitz

NOVEMBER 28, 2023

About My First 16 Our new video podcast series My First 16 features interviews with founders and CEOs of fintech companies about how they acquired their initial customers and the hard lessons they learned along the way. So, I co-founded another payments company called PropertyBridge, which allowed you to pay rent electronically.

Merchant Services 82

Merchant Services Payment Methods Payments Payment Solutions 82

SaaStr

NOVEMBER 21, 2020

How should sales and marketing work together on pricing? Below, we’ve shared the transcript of Harry’s interview with Rob. I was working on a startup that was an early mobile payment platform. It was basically using Bluetooth and an app on PalmPilots to do wireless payments in restaurants. Harry Stebbings.

SaaS Payments 277

SaaS Payments Scale Payment Services Payment Solutions 277

SaaStr

AUGUST 27, 2019

How to Design a Sales Comp Plan to Get You to $100M with Work-Bench, Movable Ink, MongoDB and Concert Finance. Meghan Gill | VP of Sales Ops @ MongoDB. All right everyone, thank you so much for joining us today for our panel on how to design a sales comp plan to get you to 100 million dollars. FULL TRANSCRIPT BELOW.

Sales Recruiting 137

Sales Recruiting Sales Hiring Scale Sales 137

SaaStr

NOVEMBER 22, 2019

As for Travis, prior to joining Redpoint, Travis was head of Customer Growth at Front, after spending 5 years building the global Sales organization at Optimizely, the world’s most popular experimentation platform. Below, we’ve shared the transcript of Harry’s interview with Travis. Loving our podcast content? Harry Stebbings.

Underperforming Technical Team 165

Underperforming Technical Team SaaS Payments Payment Services Technical Advisors 165

User Pilot

AUGUST 15, 2023

With several product launches occurring every day, you need something special to ensure your announcement doesn’t get lost in the noise. In this article, we detail what a product launch marketing plan is, why you need one, and how to create a successful product marketing from the start. Let’s begin!

ChatGPT 89

ChatGPT SaaS Payments Marketing Social Media 89

SmartKarrot

MARCH 8, 2022

Her diverse yet unique skills include customer life cycle optimization from pre-sales. She is a coach who focuses on personal development, relationship building, success planning, customer engagement and retention, and customer journey. Erika is a person who heavily uses and encourages the use of processes and systems.

VP of Engineering 21

VP of Engineering Customer Success Scale SaaS Payments 21

Intercom, Inc.

OCTOBER 29, 2020

We’ve decided to do something a little bit different this week, and today’s episode won’t be an interview where I interview Des or vice versa, it’s just going to be a conversation between the two of us. Along the way, I guess I should say, on the personal side, I met my husband in business school.

Payment Solutions 209

Payment Solutions Payment Methods Underperforming Technical Team Sales Hiring 209

SaaStr

JULY 8, 2020

I will tell you how many COs I’ve talked to that say, “I’ll come to SaaStr, but I don’t want my series B or series C VC interviewing me,” which is sort of interesting. Personally, our team has been holding back a little bit. Are you more excited about eCommerce? So, I’m just trying to learn.

Investment 167

Investment Technical Review Part-Time VPE Development Team Review 167

User Pilot

JULY 24, 2023

What is SaaS marketing? We’re all familiar with the basics of SaaS product marketing such as attracting users to a SaaS product with a subscription business model. That said, there are key differences between a SaaS marketing strategy and standard digital marketing. Personalizing the user experience.

SaaS Payments 76

SaaS Payments Marketing Payment Solutions SaaS 76

Tom Tunguz

OCTOBER 24, 2021

And then from 2004 to 2014, she was at Google and managed lots of different things, including the self-driving cars project, global sales and operations, and the business teams for checkout in Google Apps. Who is this person? She’s got an English degree and an MBA. That’s an annoying, kind of anxiety-producing thing.

CTO Coach 128

CTO Coach Sales Hiring Sales Recruiting CTO Hire 128

OpenView Labs

JUNE 16, 2020

The best companies are tweaking sales systems, adjusting their go-to-market strategy and rediscovering customers’ needs as they evolve. Experimenting with product/market fit. Pivoting sales to meet buyers. Regardless of how busy you are or slumping sales, now is the time to have a laser focus on your customers.

Sales Hiring 54

Sales Hiring Sales Recruiting SaaS Payments Underperforming Technical Team 54

FastSpring

FEBRUARY 23, 2023

Needless to say, Michael knows a thing or two about helping software and big tech manage their global marketing presence. I interviewed Michael about successful global marketing strategies. Stream the Episode Highlights From The Interview 1. You can stream the full episode below or read highlights from our conversation.

Payment Solutions 118

Payment Solutions SaaS Payments Strategy Software 118

A Smart Bear

NOVEMBER 7, 2017

The product was built on a platform , and the platform changed. Examples: A popular app drops to zero downloads after Apple builds it into iOS; A Microsoft Office add-on drops to zero sales after Microsoft builds that feature into Office; A Twitter utility breaks when Twitter removes functionality from their public API.

Payment Solutions 71

Payment Solutions Payments Payment Methods Scale 71

Sales Hacker

FEBRUARY 5, 2019

Aside from the areas outlined below, you need to hire or train sales reps who are capable of selling at an Enterprise level. That’s five or more months of ramp, and likely a whole year of burning cash to get the new sales team ready. 2) Product Readiness – Do you have the essential Enterprise features? 3) Market Readiness.

SaaS Payments 58

SaaS Payments Sales Hiring Payments Enterprise 58

wepay

MARCH 23, 2018

SaaS businesses tend to believe in and use aggressive growth marketing approaches – at least once they are past the phase of building product and figuring out product-market fit. But growth marketing and marketing for growth aren’t quite the same thing, and every SaaS business is unique.

SaaS Payments 40

SaaS Payments Marketing SaaS Payments 40

FastSpring

APRIL 30, 2024

Will your existing users revolt to the change and switch to a new product? Will your subscriptions renew at a high enough rate to counteract a reduction in one-time sales? In this episode of Growth Stage, we interview Fred Linfjärd of Planday about his experiences switching from a one-time billing model to subscriptions.

Subscription 112

Subscription Payment Features Payments Payment Solutions 112

SaaStr

MARCH 13, 2020

After finding funding and product/market fit, your next steps as a founder in the hypergrowth phase can determine the future of your company. Below, we’ve shared the transcript of Harry’s interview with Harry Hurst. And when I was young, I used to travel the country with him setting up his market store to sell clothes.

SaaS Payments 218

SaaS Payments Payment Methods Finance Payments 218

Intercom, Inc.

MARCH 22, 2018

This is part of an ongoing series of interviews about unlocking the potential of growth. million round of venture funding from First Round Capital and others, scaled the team, got somewhat of product/market fit, but ended up selling early to TaskRabbit. There are trade-offs between the two, and clearly their method won out.

Marketplace as a Service 189

Marketplace as a Service Scale Payment Solutions Payment Services 189

SaaStr

OCTOBER 4, 2019

How does Jesse think about scaling humanity and the personal touch with the scaling of his leadership? Below, we’ve shared the full transcript of Harry’s interview with Jeppe Rindom. You’re facing extremely long sales cycles, which doesn’t really align with the quick results you want to have as a business.

Scale 125

Scale SaaS Payments SMB Sales Hiring 125

Sales Hacker

SEPTEMBER 15, 2020

Today on the show, we’ve got Brian Litvack, the first person that ever hired me as a sales consultant and my fast friend. Subscribe to the Sales Hacker Podcast. Sam Jacobs: Today on the show, we’ve got Brian Litvack, the first person that ever hired me as a sales consultant and my fast friend.

Leadership 63

Leadership Payments Scale Payment Methods 63