Andreessen Horowitz

OCTOBER 12, 2023

To answer that question, we interviewed leaders from many of the largest healthcare providers and insurers across the country. We’ve designed this to mirror the thought process of an entrepreneur building an AI product with an enterprise use case. What do enterprise buyers in healthcare care about most when evaluating AI products?

Healthcare 102

Healthcare AI Payments Enterprise 102

Andreessen Horowitz

DECEMBER 12, 2023

About My First 16 Our new video podcast series My First 16 features interviews with founders and CEOs of fintech companies about how they acquired their initial customers and the hard lessons they learned along the way. So I was a product manager managing the investing side of this marketplace.

Payment Solutions 103

Payment Solutions Payment Methods Payment Services Payments 103

Unbounce

SEPTEMBER 16, 2021

PPC is a method of digital advertising in which you aim to get your ads to rank as the highest result displayed for user searches, and you, as the advertiser, pay a fee each time it’s clicked. This means that when a user types in words related to your business, your customized ad will be the first result they see— sometimes.

Payment Methods 145

Payment Methods Payment Solutions Payments AI Search 145

FastSpring

JANUARY 26, 2024

Jake, Head of Customer Success for Sideways 6, explains that the current trend is to measure their success through the customer’s success, with CS being an integral part of impacting the entire business. What was the first thing you bought online? Jake Dipple 3:15 It was probably the last thing I bought online as well.

Customer Success 157

Customer Success VP of Engineering Payments Payment Methods 157

Neil Patel

JANUARY 31, 2022

There are an estimated 12 to 24 million e-commerce stores. Online retailers can sell just about anything—from shoes or baked goods to software and coaching sessions. Most e-commerce store owners have no idea how to effectively market their business. Selling products or services online requires a special touch.

Payment Methods 107

Payment Methods Social Media Marketing Software Review 107

FastSpring

DECEMBER 8, 2022

I interviewed him for insights into how to build a global growth strategy, especially when it comes to localization. Highlights from Our Conversation Where Should SaaS Companies Localize [2 min clip] David walked through a step-by-step process to assess where SaaS and software companies should consider localizing.

Payment Methods 78

Payment Methods Payment Solutions SaaS Payments Software Review 78

Buffer Resources

JUNE 22, 2023

Welcome back to Creators Unlocked , a series where we interview creators about their best practices and advice for other creators. 👀 To keep up with Jahleane, check out her website and follow her on TikTok and LinkedIn. She has since gone on to speak on panels, host workshops, and launch The PostGrad Playbook.

Social Media 99

Social Media Payments Payment Methods Technical Review 99

FastSpring

DECEMBER 7, 2023

How you should think about building a sellable business. Interested in learning more about how your SaaS, software, video game, or other digital goods business can partner with FastSpring and let us worry about the taxes? Now that was something you found online and bought in person. Jump to highlights.

Software Review 147

Software Review Technical Review Development Team Review Branding 147

FastSpring

APRIL 4, 2024

As an experienced sales and GTM leader, John Eitel has more than witnessed how product-led growth (PLG) has affected the tech and SaaS space in the last few years — he and his teams have been up close and personal with how PLG increased in popularity as a sales strategy. “I But really excited about this interview. Jump to video.

Scale 150

Scale Sales Payment Methods Merchant Services 150

Natalia Luneva

JANUARY 13, 2021

This obsession with getting new customers is natural: the more customers you convert, the more revenue you will make. However, the subscription business model can’t survive if you keep on acquiring new custo mers but the old ones keep on walking away. To compare, for 89% of them acquiring new users is a high priority ( sour ce ).

SaaS Payments 105

SaaS Payments Payment Methods Churn Payment Services 105

Buffer Resources

MAY 17, 2023

Picture this: two popular influencers from different niches join forces to create engaging and exciting content, reaching millions of followers across platforms. In other words, it’s a partnership with another person or company to present a united front and communicate shared values or generate profit. The result?

Social Media 118

Social Media Payments Software Review Technical Review 118

SaaStr

MARCH 26, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. Stripe today has more than 1,400 employees and processes billions of dollars for millions of users worldwide. I’m an execution person.

Scale 152

Scale Payment Services Payment Methods Scaling 152

SaaSHolic

MAY 15, 2023

The next frontier: cross border financing Roberto Lee, Founder & CEO (Avenue); Anderson Thees, Managing Partner (Cubo Capital); Joao Del Valle, Co-Founder & CEO (EBanx) The session starts discussing the investment service company and its various types of investments in equities, bonds, and crypto.

Payment Methods 52

Payment Methods Blockchain Artificial Intelligence Payment Services 52

Neil Patel

DECEMBER 2, 2020

No one wants to invest in tools that aren’t entirely useful to their process. In this in-depth review, I’ll dive into the best recruiting software options on the market, as well as how to pick one that fits your business best without having to deal with the overwhelm. Is testing a big part of your hiring process?

Payment Solutions 91

Payment Solutions Software Review Software Scale 91

SaaStr

MARCH 18, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. Stripe today has more than 1,400 employees and processes billions of dollars for millions of users worldwide. Payments has been around for thousands of years.

Scale 118

Scale Payment Services Payment Methods Sales Hiring 118

FastSpring

MARCH 27, 2023

Founded in 2019, Cognota is the first and only LearnOps platform for corporate learning and development teams. There are now over 150 enterprise companies using the platform. Stream the full interview below or find it wherever you listen to podcasts. Ryan called it a light bulb moment out of which the idea for Cognota was born.

Payment Solutions 111

Payment Solutions Payment Services SaaS Payments VP of Engineering 111

Neil Patel

MARCH 25, 2021

With this software, you have access to tools that help with: blogging SEO social Media website lead management landing pages calls-to-action marketing automation email analytics. There is no stone left unturned, when you rely on HubSpot’s all-in-one marketing software.That’s why it’s a top choice for those who are starting a business.

Payment Methods 144

Payment Methods Social Media Marketing Business 144

User Pilot

JULY 27, 2023

The different roles in SaaS companies: Chief Executive Officer : As the highest-ranking executive, this person ensures the company runs smoothly and employees are happy and engaged. Customer Success Manager: This person is responsible for customer relationships and experience as well as acting as the voice of the customer.

Sales Hiring 98

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 98

Sales Hacker

AUGUST 4, 2023

This is when startups were for nerds, and Ivy League grads were still going straight into investment banking instead of SaaS sales. I was the eighth hire and the first person focused exclusively on scaling the sales side of the business. New sales tech was finally getting investment. I got the job and locked in.

Scale 61

Scale Sales Hiring Sales Payments 61

FastSpring

DECEMBER 11, 2018

In order for your business to grow, you need to be able to consistently increase sales. For those of you who need some new ideas to boost sales, we just posted some fool-proof tactics to boost online sales here (link to the New Year Deal post). There’s no rule that says you have to run your online store all by yourself.

Payment Methods 62

Payment Methods Business Underperforming Technical Team Social Media 62

Chargify

OCTOBER 4, 2017

It provides metrics month-over-month on critical data such as the number of customers, revenue, and lifetime client value.”. For companies who build their own billing integration, they ultimately invest substantial resources in ongoing development work and an arsenal of various third party tools to keep up with their growing needs.

Merchant Services 51

Merchant Services Subscription Payment Features SaaS Payments 51

Chart Mogul

AUGUST 30, 2019

The real-life examples of 3 companies that use online courses (that they charge a premium for) to educate customers, lower churn, and grow their revenue. Nico is an online marketer and the founder of Launch Space. The graph shows how payment plans impact usage. This is a guest post by Nico Prins. Source: HBR.

SaaS Payments 52

SaaS Payments Payment Methods Scale Payments 52

Chart Mogul

AUGUST 30, 2019

The real-life examples of 3 companies that use online courses (that they charge a premium for) to educate customer, lower churn, and grow their revenue. You can see a graph from a study by Harvard Business Review that has some interesting stats on how consumption impacts LTV. The graph shows how payment plans impact usage.

SaaS Payments 55

SaaS Payments Payment Methods Scale Payments 55

SaaStr

SEPTEMBER 3, 2019

Lambda School trains people online to be software engineers. Grasswire, it was because we had no team and no monetization strategy, which I do not recommend. All of the cool ideas that you had, you would get really clear feedback about what was going on, but if it was a good idea, it would really move the needle in revenue and volume.

Acquisition 139

Acquisition Software Review Payment Methods Marketplace as a Service 139

Sales Hacker

MAY 19, 2020

DealPoint is the first sales platform for customer-centric sales teams. Today we’ve got on the show Tom Williams , Cofounder and CEO of a company called DealPoint , the first sales platform for customer-centric sales teams. Our second sponsor is Outreach , the leading sales engagement platform. The first one is Chorus.ai.

Scale 92

Scale Payment Methods Payment Services Sales Hiring 92

Intercom, Inc.

DECEMBER 21, 2021

More than integrations and features and quarterly reports, back in August, Intercom turned 10. It’s been 10 years since co-founders Eoghan McCabe , Des Traynor , David Barrett , and Ciaran Lee sat in a small Dublin coffee shop and dreamed of making internet business personal, and we’re still every bit as excited.

VP of Engineering 118

VP of Engineering Scale Technical Review Outsourcing Services 118

Outseta

SEPTEMBER 11, 2017

Before we get into the interview, a bit of background - I have hired Soren’s team at Working Planet multiple times. I say profitable as we are using our client's’ financial data to determine what to pay, or often not pay, in the digital advertising platforms we manage. Geoff: Someone once told me. Soren used to be a rocket scientist.

Interviewing 40

Interviewing SaaS Payments Payments Technical Advisors 40

Sales Hacker

NOVEMBER 19, 2018

This week on the Sales Hacker podcast , we interview Rob Lopez , SVP of Sales at Justworks , one of the fastest growing businesses focused on HR including payroll, benefits and the like. How you can use mindfulness as a strategy to deliver new revenue. They are a phone system designed for the modern sales team.

Finance 59

Finance Sales Hiring Scale Outsourcing Services 59

FastSpring

JANUARY 8, 2019

But when it comes to digital businesses where all transactions and fulfillment take place online, there’s a whole new set of terms you need to know in order to keep up. But don’t worry, we’ve created an ecommerce glossary that includes all the terms and concepts you need to know to have a successful digital business.

Payment Methods 65

Payment Methods Merchant Services Payment Services Outsourcing Services 65

User Pilot

FEBRUARY 21, 2023

We have ten best practices to improve product adoption: Personalize the onboarding experience with segmentation. Customers expand their usage of your product and invest in upsells. Therefore, you need to perform user research (interviews, surveys , etc.) But personalization can’t be lazy.

SaaS Payments 97

SaaS Payments Strategy Payment Solutions SaaS 97

User Pilot

FEBRUARY 21, 2023

We have ten best practices to improve product adoption: Personalize the onboarding experience with segmentation. Customers expand their usage of your product and invest in upsells. Therefore, you need to perform user research (interviews, surveys , etc.) But personalization can’t be lazy.

SaaS Payments 90

SaaS Payments Strategy Payment Solutions SaaS 90

Stax

MARCH 14, 2024

Combine different techniques like surveys, interviews, and observation to gather a comprehensive understanding of the market. Each method provides unique insights that can help inform your decisions. These are the fees your business pays to process non-cash payments and they can add up fast.

Payment Methods 68

Payment Methods Payment Services Payment Solutions Payments 68

ProfitWell

OCTOBER 16, 2019

The fact that there’s no standard reporting method for churn doesn’t help. Some companies report revenue churn, others only share customer or user churn numbers, and often there’s no distinction between whether churn numbers are annual or monthly. Say your average revenue per user per month is less than $100. Image via Recurly.

Churn 55

Churn SaaS Payments Payments Payment Methods 55

SaaStr

NOVEMBER 2, 2019

What is the process to do it efficiently? Does it have to be in person? Below, we’ve shared the full transcript of Harry’s interview with Krish Subramanian. You see a huge variety of different SaaS businesses and I want to touch on the different profiles, how they acquire and retain customers, and more. Harry Stebbings.

Scale 128

Scale SaaS Payments Sales Recruiting Payment Services 128

SaaStr

AUGUST 9, 2019

Why is it so crucial to invest in enablement in the early days? What ratio of revenue is healthy for professional services to account for? Below, we’ve shared the full transcript of Harry’s interview with Vikas Bhambri. I do want to break the interview today up into a couple of different parts really. Eyal Manor.

SaaS Payments 132

SaaS Payments Cloud Technical Review Scale 132

SaaStr

AUGUST 15, 2020

Jay Snyder: Got hotspot on my phone, so hopefully we’ll hold still. Provide a platform, not a tool, that can be a consolidator and something that can drive costs, but still have all the features necessary to get the business results. Nick Mehta: So let’s dive into the future. I don’t know anyone right now.

Payment Methods 215

Payment Methods Merchant Services Scale Payments 215

Outseta

DECEMBER 17, 2017

By Geoff Roberts 10 min read When you say “Blockchain” or “Ethereum” to people who live their lives outside the spheres of tech or highly speculative investments, you often get confused or simply apathetic reactions, to which I say… understandable. Colony is building a platform on which to build open organizations. Geoff Roberts: OK.

Blockchain 58

Blockchain SaaS Payments Technical Review Technology 58