FastSpring

MARCH 27, 2023

So essentially building the first operating system for corporate learning and development teams in bringing thought leadership community best practices around the LearnOps category. And I just started a consulting business, it was a service business. Ryan Austin 15:53 Yeah, we don’t do any service whatsoever.

Payment Solutions 91

Payment Solutions Payment Services SaaS Payments VP of Engineering 91

ChurnZero

NOVEMBER 18, 2022

According to our 2022 Customer Success Leadership Study, CS teams are already underfunded and under-resourced. In our webinar, “ Convincing your CEO to invest MORE in Customer Success ,” Jeff shares how to win more budget for your CS team by backing up your requests with the right research and data.

Customer Success 98

Customer Success Sales Hiring Headcount Scale 98

Intercom, Inc.

JULY 11, 2019

In a company’s early days as a lean, mean, business machine, it’s fairly easy for leadership to stay in sync with their users. As the General Manager for HubSpot’s Service Hub , Michael knows a thing or two about keeping customers close. Kaitlin: You’re the General Manager HubSpot’s Service Hub.

Scale 188

Scale Scaling Sales Hiring Underperforming Technical Team 188

Sales Hacker

APRIL 26, 2022

Kathleen is SVP of Marketing at Tradeswell , where she’s on a mission to empower a new generation of digital-first marketplace brands. And I was seeing how scalable B2B tech was and thinking, “What the heck am I doing in an agency with a professional services model where growth means hiring?” powered by Sounder.

Revenue 80

Revenue Sales Hiring Marketing Marketplace as a Service 80

SaaStr

AUGUST 6, 2019

Tradeshift Buy, which is essentially what we call private marketplaces. Think about it like Amazon or eBay, but instead of being for you and I, it is the Fortune 500 companies of this world that use it, companies like Unilever going and buying [produced 00:04:02] enzymes, ingredients, on our private marketplace technology.

Payment Solutions 146

Payment Solutions Payments Outsourcing Services SaaS Payments 146

SaaStr

FEBRUARY 7, 2020

In Today’s Episode We Discuss: * How Karen made her way into the world of SaaS as one of the first employees at Box and then how that led to her transition to the world of investing with B Capital. How does Karen think her mindset will shift when making the move from angel to now institutionally investing with B Capital?

Scale 172

Scale Underperforming Technical Team Investment Sales Hiring 172

SaaStr

JUNE 16, 2020

Matt Garratt: So for those that aren’t familiar with Salesforce Ventures, we are the strategic investment arm for Salesforce. I was an account executive covering financial services vertical and covering in New York. One is investing in your team, calibrating your operations and then re-qualifying your customers.

Sales Hiring 159

Sales Hiring Scale SaaS Payments Payment Services 159

Point Nine Land

JANUARY 17, 2019

Hi there, we’re Point Nine Capital a VC firm focused on SaaS and marketplaces. Funding becomes more tight, which means that only the most impactful and disruptive opportunities get financed. Almost every step requires paperwork and postal service, many entail physical presence. but it’s a tradition now).

Technical Review 40

Technical Review Marketplace as a Service Software Review Venture Capital 40

SaaStr

AUGUST 16, 2019

258: Companies that have access to more accurate financial data have the ability to develop seamless exchanges of information, providing consumers with improved ways to manage their finances. And I think that’s the opposite of what some people think of when they think of sales or sales leadership. Enter the platform company.

Scale 137

Scale Underperforming Technical Team Sales Hiring Interviewing 137

SaaStr

JUNE 20, 2019

People are like, of course I do invest in Adyen, it’s a misspelling of his name, he’s investing in himself. We had a marketplace payer solution. I don’t think when Index first invested you needed any capital either, but you already had a full team. I also want to break a lot of the stigma.

Payment Methods 137

Payment Methods Merchant Services Payments Payment Services 137

SaaStr

JUNE 10, 2020

And so we’re a great experience for your employees but also for your finance teams who are trying to control costs and save money. We saw McDonald’s, they started separating their arches and really trying to do public service announcements around social distancing. What does finance care about? And we did that.

Travel 174

Travel Marketing Scale Outsourcing Services 174

SaaStr

SEPTEMBER 4, 2020

I’ve been in software since the ’90s and for over 20 years, nearly that entire time, we’ve been talking about digital transformation, developing strategies, architecting new technologies, and moving beyond digitization to rethinking our businesses, our products, and our services in a way that’s optimized for a digital world.

Scale 158

Scale Underperforming Technical Team Sales Hiring Branding 158

SmartKarrot

MAY 9, 2022

You could look at your finances and assume that if they are strong, you are doing well. Not only does fostering innovation help encourage employees to bring their best ideas forward, but it also ensures that your company will stay relevant in the marketplace no matter how much the world changes. How to Create an Innovative Culture?

Innovation 10

Innovation Scale Marketplace as a Service Customer Success 10

Sales Hacker

APRIL 6, 2022

Sales teams often struggle with configuration of price quotes when dealing with complex products or services or large product catalogs. Effective leaders know that investing in the right tools will help them streamline and standardize their sales processes, and make for a happier and productive workforce. 5 benefits of CPQ software.

Scale 93

Scale Software Review Marketplace as a Service Outsourced Development 93

Sales Hacker

APRIL 21, 2021

The director of customer success brings her Salesforce report to a cross-functional meeting with sales and marketing leadership. For those that are looking to get into revenue operations, I think it’s truly investing in being a generalist. I turned to sales for a technical recruiting agency and project management services.

Scale 100

Scale Technical Review Sales Recruiting Technical Advisors 100

ChurnZero

JUNE 22, 2021

Their mission is to improve lives through learning and it’s the largest online destination that help students and businesses gain skills from expert instructors teaching over 155,00 online courses on topics from programming to leadership to Customer Success. Chances are that the answer is, YES, IT IS WORTH IT!

Customer Success 92

Customer Success Churn Consulting Marketplace as a Service 92

Sales Hacker

OCTOBER 7, 2021

The best products, services, and ideas are nothing without a way to turn them into currency, and sellers are a big part of making commerce happen. Bringing Sales & Leadership with Heart and Ladies Happy Hour to the sales community. Invest in your development internally and externally. Anita Nielsen. Hang Black.

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130

Intercom, Inc.

JULY 21, 2022

Adam Risman , a former host of the podcast, asked Rachel what made that point when Rachel joined Slack in 2016 the right time to invest in growth marketing? Things like media companies, finance companies, retail companies, sales functions, marketing functions, and customer support. They had occasional advertising here and there.

Outsourcing Services 215

Outsourcing Services Sales Hiring CTO Hire Acquisition 215

SmartKarrot

JUNE 11, 2023

Here are some goals of project management: Efficient utilization of available resources: Whether it is time, personnel, material, or finance, effective project management can ensure that these resources are utilized efficiently. Jira’s marketplace provides many add-ons and extensions to support further functionalities.

Software Review 10

Software Review Software Systems Review Traceability 10

Intercom, Inc.

JANUARY 10, 2019

Paul’s engrossed in Principles by Ray Dalio, which follows an investment banker’s successes, failures and future redemption guided by a set of ideals. We’re going to invest and invest and invest in the developer side of it and help external developers get value from building an app in the Intercom ecosystem.

Scale 143

Scale Banking Technical Review Systems Review 143