features customer-success-ai 
TechEmpower SaaS
JULY 24, 2023
It’s part of our job to ask questions about their plans, challenge their assumptions, and suggest paths to success. Even when they have talked to multiple developers or development firms, we’re often the first to ask basic questions like “Who are your customers?” Who are the customers? will you leverage?
SaaStr
DECEMBER 14, 2023
When it comes to marketing Workspace, Alison shared they’re double down on showing off the value off of Duet AI, Google Workspace’s AI assistant. Their focus on Marketing with Duet AI with Workspace has been a way to open up business in new accounts. They build their own chips and work with NVIDIA.
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SaaStr
JANUARY 11, 2024
Prequel is solving this problem, allowing vendors to offer export functionality into a customer’s database, or customers can request import functionality from a vendor’s data. The big winners in AI have likely not been started yet. #5. He has been featured in the Wall Street Journal, Forbes Magazine, Inc.
SaaStr
FEBRUARY 4, 2024
41 Days Per Vendr How do you sell when they ask for critical features you don’t have yet? SaaStr 720: CRO Confidential: What It Really Takes to Be Successful in Enterprise SaaS Sales with Christian Smith, CRO of Splunk. SaaStr 717: How Enterprise SaaS Companies are Buying AI (or Not) with ContextualAI, Anthropic, and Glean 5.
Andreessen Horowitz
MARCH 22, 2024
But the stakes are much higher with generative AI: though it promises to deliver unprecedented value to businesses, it can also be very expensive to serve to each incremental customer. Should I eat the cost of my genAI features, or pass it along to customers? were you previously serving 10 customers and can now serve 100?)
SaaStr
OCTOBER 20, 2023
AI is rapidly changing the way we work. It’s only been ten months since ChatGPT launched, and since then, we’ve seen a huge increase in AI applications being created and used globally. From there, a lot of new features were released at a blistering pace. After the launch of ChatGPT, they went from 30 leads a week to 10,000.
Intercom, Inc.
JANUARY 31, 2023
Suddenly it seemed that generative AI might transform industries from education to marketing. And Intercom’s area of focus – customer service – is among those most poised to benefit. ☞ Click here to join the beta waitlist for our AI features or receive AI news from Intercom. Great stuff!”
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