SaaStr

SEPTEMBER 26, 2019

For instance, my first rep from Marketo, he was the first rep at Marketo in New York. The peak of your day starts around 3:00PM because that’s when New York wakes up. Gaetan Gache t: The fact that you’re new is actually becomes a negative. And we were acting as the CTO of Gap and whatever, another title.

Scale 141

Scale Sales Hiring Sales Recruiting Technical Advisors 141

ProfitWell

SEPTEMBER 5, 2019

Michael Klett, Co-Founder & CTO, Chargify. We’re particularly pumped to join forces with the Chargify team because it’s so much more than your traditional partnership — from the new product integration, to shows and events, we’re excited for what’s to come. Joining forces to drive SaaS revenue. What’s coming next.

Payments 40

Payments Payment Services SaaS Payments New CTO 40

Outseta

OCTOBER 15, 2018

The fact of the matter is there are countless ways that you can choose to build your business, and even amongst this new flock of independent SaaS companies there are significant, deliberate differences in the approaches these companies have taken. TWO NEW COMPANIES PLOT THEIR COURSE. Further Reading We Spent $3.3M

CTO Hire 65

CTO Hire CTO Coach SaaS New CTO 65

Chargify

OCTOBER 4, 2017

Looking back at their own experiences, Sonnenberg has this advice for new subscription-based startups: “Start with Stripe + Chargify. Common issues of the billing bottleneck include: Not having correct billing in place when new products launch. Robert Kern, CTO & Co-Founder, PredictHQ.

Merchant Services 51

Merchant Services Subscription Payment Features SaaS Payments 51

Intercom, Inc.

AUGUST 15, 2018

On day one as Reddit’s new VP of Engineering, Nick Caldwell faced a dilemma. He had to quickly determine which team members displayed a potential for leadership and teach them the fundamentals of management so they could make new hires and scale – without ruining the culture. What to tackle first as a new leader.

Leadership 141

Leadership Engineering Part-Time VPE CTO Coach 141

SaaStr

JANUARY 10, 2020

Listen to the start of the episode for a promo code to our upcoming events! With more companies launching and thriving outside of Silicon Valley, regions such as ‘Silicon Slopes’ in Utah and ‘Silicon Alley’ in New York City are gaining traction within the startup scene. Below, we’ve shared the transcript of Harry’s interview with Bob.

Sales Hiring 135

Sales Hiring Scale Outsourcing Services CTO Hire 135

SaaStr

JANUARY 17, 2020

Listen to the start of the episode for a promo code to our upcoming events! What can they do to enforce a sense of urgency when signing new clients? Below, we’ve shared the transcript of Harry’s interview with Yousuf. And second, just last week he started an incredibly exciting new opportunity with his new company.

CTO Hire 137

CTO Hire compliance Scale Startup 137

SaaStr

JULY 30, 2018

At our inaugural SaaStr Europa last June, podcast host-with-the-most Harry Stebbings sat down with MuleSoft Founder and CTO Ross Mason to discuss the organization’s sales strategy, building a strong company culture, how to think about international expansion, and much more. In a new one, it was tough to keep up. Ross : Yeah.

Technical Advisors 171

Technical Advisors Scale Sales Hiring Sales Recruiting 171

Intercom, Inc.

OCTOBER 31, 2019

No, the amazing innovation of the iPhone was simply to bring a new generation of user interface to market with the touchscreen – and to really enable a different interaction that people have with the computing devices. The same thing is true with calendar events distributed over email. Tim: There’s always a fear of change.

Artificial Intelligence 169

Artificial Intelligence Scale CTO Hire AI 169

SaaStr

FEBRUARY 28, 2020

Listen to the start of the episode for a promo code to our upcoming events! Karl has been in every interview for every new hire for the first 6 years of the business, why? Below, we’ve shared the transcript of Harry’s interview with Karl. He had worked as a CTO at a startup when he dropped out of school.

Sales Hiring 222

Sales Hiring Scale CTO Hire CTO Coach 222

Teamgate

JANUARY 14, 2019

Even though still a lot of strategic planning is involved, PR spins around media placement and throwing events. Working in-house for startups is often ‘a one man job’ as you do everything: from general comms strategy to media placements and everything in between (social media, product descriptions, attending / organising events, etc.).

Interviewing 81

Interviewing Startup Technical Review Technical Advisors 81

SaaStr

OCTOBER 16, 2020

Why does Paul believe that the builders are the new pro athletes? Below, we’ve shared the transcript of Harry’s interview with Paul. Because, you’re not getting as much of that by bumping into someone in the hallway outside the interview room, going, “Hey, can you ask about this thing? How will their training change?

CTO Coach 182

CTO Coach Sales Hiring Software Review CTO Hire 182

Sales Hacker

JUNE 12, 2020

How to overcome no credible timing event. How to overcome no credible timing event (18:32). ? Have they created something new before? Have they ever created a new program, created a new event themselves, and how do they talk about what they care about? We should probably do an interview together.

Enterprise 69

Enterprise CTO Hire Startup Technical Cofounder 69

SaaStr

MARCH 20, 2019

Prior to founding Twilio, Jeff was the Founder & CTO @ Nine Star Inc and enjoyed a spell at Amazon as a Technical Product Manager. How did they formulate and approach creating a new set of values with the 2 companies coming together? Prior to founding Twilio, Jeff was the founder and CTO at Nine Star Inc. Just to name a few.

Underperforming Technical Team 141

Underperforming Technical Team Development Software New CTO 141

SaaStr

AUGUST 15, 2020

362: The Future of the Customer with Bernadette Nixon, CEO @ Algolia, Jay Snyder, Chief Customer Officer @ New Relic, and Nick Mehta, CEO @ Gainsight. Nick Mehta: On a boat in Rhode Island and then our second guest Jay Snyder, who just recently took over as Chief Customer Officer of New Relic, publicly traded SaaS company.

Payment Methods 233

Payment Methods Merchant Services Scale Payments 233

Sales Hacker

AUGUST 18, 2020

We’ve got an interview with Brandon Meyers , the chief revenue officer of ADARA. We’ve got an interview with Brandon Meyers, the chief revenue officer of ADARA. We’ve got two sponsors, including a new one called Sapper Consulting. Brandon worked his way up from the very bottom to the very top.

Subscription 106

Subscription Payment Features Scale Underperforming Technical Team 106

Upscope

MAY 25, 2021

This new developer hub will contain all the key information and links required for you as a developer to test and configure Upscope co-browsing. Here's an interview with our CTO on how co-browsing technology works. Engineering blog We're running ongoing interviews with key devs and we'll post links to them in this section.

Development 52

Development Marketplace as a Service New CTO CTO 52

Crafty CTO

APRIL 12, 2020

In the event that the Basecamp guys happen to read this, they might be shrieking and gibbering right now, because they do not, never ever, in any way or sense, describe Shape Up as an “agile methodology.” If you’re interested in more history and perspective on the Manifesto, I enjoyed this podcast interview of Scott Duncan.)

Underperforming Technical Team 52

Underperforming Technical Team New CTO Technical Review Software Development 52

SaaStr

DECEMBER 13, 2019

Listen to the start of the episode for a promo code to our upcoming events! Below, we’ve shared the transcript of Harry’s interview with Yousuf. And by business technology function I want to define that because sometimes there’s a overlap with the CTO from an engineering side. Loving our podcast content? Harry Stebbings.

Technical Advisors 181

Technical Advisors Scale Technical Review Payment Solutions 181

SaaStr

MARCH 3, 2020

So who they’re going to bring with them is critical, that them ideally even like interview them sort of in the process in parallel with the candidate because for me, for a first time VP of Sales, so say you’re … I don’t want to say any … I don’t know. New category. So he’s the CTO?

Sales Hiring 173

Sales Hiring Sales Recruiting Scale CTO Hire 173

Sales Hacker

MAY 5, 2021

Whether they started out as SDRs, marketers, engineers or even lawyers, their winding paths ultimately brought them to RevOps where they can solve new and challenging problems. In fact, she says that you will probably be thrown new software tools every three months in a RevOps job. 36 RevOps Leaders You Need to Follow.

Scale 99

Scale Technical Cofounder Technical Advisors Sales Hiring 99

Outseta

NOVEMBER 19, 2019

Building trust when you’re hired in a full-time capacity is an ongoing effort—as with consulting it likely starts during the interview process, but will typically persist for several years thereafter. Beyond that, with new data privacy laws attribution is actually becoming more difficult and less possible than it was 5 or 10 years ago.

Sales Hiring 50

Sales Hiring CTO Coach CTO Hire Underperforming Technical Team 50

Intercom, Inc.

JULY 9, 2020

. “The real advances in SEO come from people trying things out and sharing them with the community” Alexa: You mentioned trial and error there and given that SEO is really a new discipline, how has trial and error helped you be at the forefront of a discipline that has emerged within your career span? Kevin: Absolutely.

Technical Review 199

Technical Review Scale Underperforming Technical Team Software Review 199

Crafty CTO

JUNE 10, 2023

It normally takes years for a new team to master Le Mans’ triple requirements: speed, reliability, and teamwork. A similar commitment, applied to cross-country driving, will get me from Winnetka to Taos, New Mexico, including a side trip to Alliance, Nebraska to visit that automative wonder of the world, Carhenge.

Engineering 52

Engineering Travel Technology Interviewing 52

SaaStr

MARCH 31, 2024

At SaaStr Annual we had a great session with HubSpot Founder & CTO, Dharmesh Shah, and their Chief People Officer, Katie Burke, on building happier employees. Katie Burke : So, one of my favorite interview questions at HubSpot isn’t “What’s your favorite slide out of our Culture Code?”

Part-Time CTO 277

Part-Time CTO CTO Hire CTO Coach CTO 277

SaaStr

JANUARY 14, 2020

What sets apart some of the most successful, high-growth companies we see today—Slack, Dropbox, Atlassian—has been their ability to tap into and master a new GTM strategy: B2C2B. We saw inside the company this tension between our classroom business and this new B2C digital business, and we knew we had to make a decision.

B2B 137

B2B B2C Scale New CTO 137

GetUplift

FEBRUARY 15, 2019

Or urge people to show up to your events or log into your software? ” At the end, it says, “Paul, CTO, 21st Century Fox.” You may know all of these techniques now, but it was quite new when they went up with it. How can you convince potential customers to buy your products and services?

Social Media 59

Social Media Travel Pricing Branding 59

SaaStr

JULY 19, 2019

Previously, Peter was also the CTO/CIO of CBS Interactive where he brought CBS into the cloud. At Sun, Peter was the CTO of the Liberty identity consortium that designed SAML 2. How has Peter found the transition from CTO to CEO this time? Below, we’ve shared the full transcript of Harry’s interview with Peter Yared.

VP of Engineering 138

VP of Engineering CTO Hire Technical Review Sales Hiring 138