SaaStr

JULY 5, 2025

Veeva is the dominant cloud software provider for life sciences – serving pharmaceutical, biotech, and medical device companies with mission-critical applications for drug development, clinical trials, regulatory compliance, and commercial operations. ‘Look, here’s enterprise software. What are you doing?

Underperforming Technical Team 239

Underperforming Technical Team Sales Hiring compliance Outsourced Development 239

SaaStr

JUNE 25, 2025

Company Snapshot: Founded : January 2014 (11 years) Current ARR : $1.09B+ (Q1 FY2025) Growth Rate : 39% YoY ARR growth, 47% revenue growth NPS Score : 80 (exceptionally high for enterprise software) Net Revenue Retention : 133% (as of Jan 2024) Customers : 2,246 customers with $100K+ ARR contracts IPO : April 2024 on NYSE (RBRK) at $5.6B

Cybersecurity 256

Cybersecurity AI Scale CTO Hire 256

SaaStr

JULY 4, 2025

Customers who’ve stored documents for years can now ask complex queries like “Tell me everything where I have the wrong indemnity provision” or “What contracts I shouldn’t have signed.” Takeaway : Your enterprise customers are ready to buy AI solutions now. Why would you meet about that?'”

AI 222

AI B2B ChatGPT Sales Hiring 222

SaaStr

NOVEMBER 27, 2024

How to Make Onboarding Work for SMBs While in some cases, selling to SMBs is easier than Enterprise in many ways, one way in which it’s fundamentally harder is onboarding. Mangomint has one onboarding manager for every two sales reps, but with no contracts and a 30-day free trial, onboarding starts during the trial.

SaaS Payments 257

SaaS Payments Payments Payment Solutions Payment Services 257

SaaStr

JULY 9, 2025

The B2B Parallel : Like the best B2B companies, NVIDIA created switching costs through their software stack (drivers, development tools, APIs). Once developers learned CUDA and game studios optimized for GeForce, moving to competitors became painful. Key Lesson : Don’t just solve the immediate problem.

SaaS Payments 210

SaaS Payments Payment Solutions Payments Payment Services 210

SaaStr

JUNE 23, 2025

✨ Lemkin (@jasonlk) June 23, 2025 The $10M-$100M ARR Sprint: How Replit Became the Fastest-Growing “Vibe Coding” App (Or One Of The Fastest) A deep-dive into the AI development platform wars and why Replit’s 10x growth in 5.5 And allowing more experienced developer to ship far, far faster.

Software Review 212

Software Review AI Technical Review Venture Capital 212

SaaStr

APRIL 28, 2025

Imagine running a complex sales call with an enterprise prospect asking about specific integrations or implementation details. The SaaStr AI is already one release away from being able to automatically send contracts for simple sponsorship deals rather than just connecting prospects with sales reps.

AI 244

AI Underperforming Technical Team Sales Technical Review 244

SaaStr

JUNE 20, 2025

The Great Spending Showdown: AI vs SaaS in 2025/2026 — What Every B2B Leader Needs to Know We’re witnessing the most dramatic shift in enterprise tech spending since the cloud migration began 15 years ago. The answer today is: very few. But that could change rapidly as AI tooling improves and more case studies emerge.

AI Search 289

AI Search Artificial Intelligence AI CTO Hire 289

SaaStr

JUNE 14, 2025

There’s a new player at the table, and it’s eating everyone’s lunch: AI is sucking up enterprise budgets at an unprecedented rate. When a development team switches to an AI-powered coding assistant, they’re not just adding a new tool—they’re often reducing their dependency on multiple legacy SaaS platforms.

AI 259

AI Cloud Software Review Underperforming Technical Team 259

Clouded Judgement

JULY 25, 2025

The “old” default TAM logic goes like this: # developers × $20/month = market size. because Copilot started charging $20 / month / dev) Call it ~$7B globally (~30m developers x $20 x 12 months). A contract review tool that quietly has lawyers behind the scenes. Take AI code editors like Cursor or Claude Code.

Cloud 167

Cloud Software Review Underperforming Technical Team Scale 167

SaaStr

MARCH 23, 2025

Their product is generating an impressive 45% of developers’ code on average. Beyond their code assistant, they’ve developed Windsurf AI, an agentic IDE allowing non-technical users to build applications – accelerating productivity even further.

Sales Recruiting 242

Sales Recruiting Sales Hiring Scale AI 242

SaaStr

JULY 12, 2025

” This approach gave them insights no amount of customer development interviews could provide. More importantly, customers on annual contracts used Vanta continuously rather than just for audit preparation, fundamentally changing how they thought about the product. Would you use it? Would you pay for it?”

Sales Hiring 185

Sales Hiring Software Review compliance Sales Recruiting 185

SaaStr

JULY 14, 2025

While your competitors fight for attention among mid-level managers and individual contributors, SaaStr delivers direct access to the 68% VP+ executives and 36% CEO/Founders who control enterprise budgets and make final purchasing decisions. Stop settling for mixed audiences.

Scale 185

Scale Leadership AI Outsourced Development 185

SaaStr

JULY 7, 2025

At SaaStr, we deliver S-tier leads—the elite decision makers who control enterprise budgets and drive industry innovation. higher average contract values Why they choose SaaStr sponsors: When the world’s top SaaS executives need solutions, they turn to companies that demonstrate thought leadership in their trusted community.

Scale 216

Scale Outsourced Development Leadership AI 216

SaaStr

FEBRUARY 10, 2025

This inefficiency stemmed from the high costs associated with maintaining sales development representatives (SDRs), customer success managers (CSMs), and account executives. Apollo’s sales-led approach was proving unsustainable, spending one dollar to acquire just eighty cents of revenue.

Scale 162

Scale Scaling Outsourced Development Sales 162

ChurnZero

NOVEMBER 26, 2024

For example, “Enterprise Customer Success Manager”. Primary Responsibilities: Cultivate and maintain deep relationships with approximately 50 mid-market and enterprise customers generating a combined annual recurring revenue of $3 million. Assist in negotiating contracts and renewals.

Technical Review 52

Technical Review Sales Recruiting Customer Success Sales Hiring 52

Chart Mogul

JANUARY 9, 2025

The high-touch model can be split into two types: Transactional sales model Unlike the enterprise model we’ll discuss next, this approach isnt limited to high-ticket or complex custom solutions. Enterprise sales model The enterprise sales model is used for high-value, complex sales.

Scale 52

Scale Sales Hiring Startup Sales Recruiting 52

BetterCloud

DECEMBER 2, 2024

From keeping all of your contracts organized to ensuring all of your data is secure, it’s nearly impossible to do it all in a spreadsheet. Challenge 4: Lack of understanding around software contracts As your SaaS stack grows, so will the number of software contracts you need to keep track of.

Outsourced Development 52

Outsourced Development Technical Review SaaS Software Review 52

Frontegg

JUNE 9, 2025

It allows organizations to outsource their authentication needs, reducing the burden of managing and maintaining this critical security component in-house. He has led initiatives at Ping Identity and DevNetwork to enhance developer tools, authentication processes, and user experiences. What Is Authentication as a Service?

Outsourcing Services 52

Outsourcing Services Technical Review Outsourced Development Cybersecurity 52

How To Buy Saas

DECEMBER 20, 2024

Expense Management: SaaS companies have to spend often on various aspects like product development, marketing costs, customer support facilities, and much more. You can work on developing cash flow forecasts and try to automate your billing and payment processes to smoothen this process and improve efficiency.

Payment Services 52

Payment Services SaaS Payments Payment Solutions Payment Features 52

Totango

OCTOBER 14, 2024

Hit that, and you aren’t even really selling , you’re simply fielding contracts. When the company is focused on customer ROI, Marketing can develop campaigns around that ROI, and sales can qualify prospects based on their need for that return. A dated focus For years, getting to “product-market fit” was the holy grail.

Scale 71

Scale Marketing Finance Outsourced Development 71

ChurnZero

JANUARY 6, 2025

That will open the way for CSMs to focus, increasingly, on handling complex issues and developing strategic solutions for the largest clients. Well also see a lot more digital CS in the enterprise space, with engagement models based on how the customer wants to interact with you, rather than just on company size or annual spend.

Trends 52

Trends Customer Success Scale SaaS 52

Valuize Consulting

NOVEMBER 25, 2024

When will the enterprise likely see a return? By using these tools, Customer Success leaders can effectively justify their investments and ensure alignment with enterprise financial goals. For instance, retaining a high-value enterprise customer not only secures immediate revenue but also enhances the NPV of the entire customer base.

Payment Services 52

Payment Services SaaS Payments Customer Success Payments 52

Sales Hacker

APRIL 1, 2025

Like there’s so many angles that I think we could take this conversation, but, We’ve been able to have a few conversations and, and one of the things that really stuck out to me in our conversations was your experience expanding from like an SMB mid-market motion to the enterprise. and that [00:06:00] also equated to a shift from.

Scale 63

Scale VP of Engineering Outsourcing Services Enterprise 63

How To Buy Saas

MAY 29, 2025

more efficiently, developers rely on LLM orchestration frameworks. An LLM orchestration framework is a toolkit or library that helps developers prompt, chain, manage, and monitor LLMs in applications. LangChain also offers enterprise features like LangSmith (model monitoring/visualization) and LangChain Hub (pre-built integrations).

Artificial Intelligence 59

Artificial Intelligence AI Search Software Review Systems Review 59

Blulogix

JUNE 16, 2025

With the rise of usage-based pricing, product bundling, partner ecosystems, and global expansion, billing now intersects with product development, customer experience, finance, and operations. MGI Research is known for its rigorous, analyst-driven approach to evaluating enterprise software vendors. What Are the MGI 360 Ratings?

Payment Features 52

Payment Features Underperforming Technical Team AI Search Outsourced Development 52

How To Buy Saas

MAY 21, 2025

Whether youre a startup , an SMB , or a global enterprise , the right ATS can streamline your recruitment process, save time, and help attract top talent in a competitive market. Lever Best ATS + CRM for Scaling Enterprises Pricing: Key Features: 10. JazzHR Best ATS for Small Business Hiring Pricing Key Features: Ideal Use Case 9.

Systems Review 52

Systems Review Sales Recruiting Sales Hiring Technical Review 52

Sales Hacker

JUNE 17, 2025

So some of the stuff is old as time in enterprise software. There are real estate developers. They do their own general contracting. By the way, I don’t actually really agree with this, especially in enterprise software, but how many of you could extremely proficiently and with conviction make that argument.

AI 88

AI Technical Advisors Underperforming Technical Team Sales Hiring 88

Teamgate

JULY 2, 2025

Developer API Documentation, API, Examples, FAQ and more. Developer API Documentation, API, Examples, FAQ and more. With the right mindset and strategies, you can overcome them and develop habits that stick. Another powerful strategy is creating a habit contract. Case Studies Learn best practices from our customers.

Scale 52

Scale Payments Sales Payment Solutions 52

Sales Hacker

FEBRUARY 3, 2025

Design a plan with the future in mind, where you want to be Help Scouts annual revenue plan is a collection of activities that drive toward Iconiqs Enterprise 5. An annual plan is a living document An annual plan is a hypothesis, not a rigid contract. “No one expects their annual plan to be 100% right.

Sales Hiring 66

Sales Hiring Scale AI Search Outsourced Development 66

SaaStr

JUNE 30, 2025

The major SaaS providers have announced another round of significant price increases for 2025, continuing a trend that’s putting pressure on enterprise software budgets across the board. Salesforce: The 6% AI-Driven Increase Salesforce implemented a 6% price increase for its Enterprise and Unlimited Editions, effective August 1, 2025.

Pricing 295

Pricing Payments Payment Solutions SaaS Payments 295

SaaStr

JUNE 19, 2025

Inside Snowflake’s Board Meetings: How AI is Reshaping Enterprise Data and the Future of B2B Partnerships We had a lot of fun at SaaStr AI Summit 2025 with a rare look inside Snowflake’s boardroom! This creates hyper-aligned incentives where sales success is measured by use case creation, not deal size.

AI 269

AI DevOps as a Service Scale Outsourced Development 269

How To Buy Saas

MAY 27, 2025

For SaaS founders, product managers, developers, and tech enthusiasts, knowing the difference matters. Its flexible and can be adapted to countless tasks, but it typically requires a developer or platform to harness that power for a specific purpose. Enterprise SaaS companies worry about this: is the data stored?

Artificial Intelligence 59

Artificial Intelligence AI Search AI ChatGPT 59

Stax

APRIL 3, 2025

Look for an eCommerce payment system that offers plug-and-play integrations with your existing tech stack to minimize development costs. Keep in mind that the right solution for a startup or SMB may not necessarily be the best for large firms or high-volume enterprises. Steer clear of providers that keep these fees hidden.

Payment Methods 88

Payment Methods Merchant Services Payment Solutions Payment Services 88

Blulogix

JUNE 18, 2025

Provisioning Disconnects: Orders come in through different systems and don’t align with contract terms. That leaves channel-heavy companies cobbling together spreadsheets, manual overrides, and custom development just to keep their billing functional. Every contract, invoice, and usage event can be traced to its margin impact.

Payment Features 52

Payment Features Underperforming Technical Team Outsourced Development Systems Review 52

User Pilot

JULY 17, 2025

Enterprise SaaS: Under 1% monthly churn. Enterprise clients stick around longer due to higher switching costs and longer contracts. Contextual in-app announcements: Use tools like Userpilot to trigger feature announcements based on behavior and segments, without developer dependency. Overall B2B median: ~ 3.5%

Churn 85

Churn Payment Solutions SaaS Payments Underperforming Technical Team 85

User Pilot

FEBRUARY 19, 2025

With plans starting at $7,000 per year and enterprise costs exceeding $100,000, many teams are left questioning: Are we overpaying for features we dont even need? According to data from Vendr , the median buyer pays $47,000 annually, and for larger enterprises, that number jumps to $133,000 or more. Date via Vendr. Thats a hefty bill!

Pricing 52

Pricing Outsourced Development Scale Software Review 52