ProfitWell

NOVEMBER 12, 2019

Building a strong pricing strategy starts with hiring a professional team to conduct a pricing audit. You can rely on value-based pricing to deliver products and services to different market segments. In these three steps, you’ll align pricing with your goals, review current strategies, and identify potential weaknesses.

Payments 45

Payments Pricing Underperforming Technical Team SaaS Payments 45

Sixteen Ventures

DECEMBER 31, 2019

How to Develop a Customer Success Strategy. The Role of Customer Success in… Customer Development. Stretch vs. Bad-Fit Customers. Bad Sales Handoffs Cause Customers to Ghost During Onboarding. The Cost of Bad Fit Customers: The $1.2M How to Develop a Customer Success Strategy. Customer Acquisition.

Customer Success 136

Customer Success SaaS Payments Payment Solutions Payment Services 136

OpenView Labs

JANUARY 29, 2020

But if freemium is right for you, you’ll need to constantly innovate, iterate and evolve – and then, hopefully, gain the traction you need to stand out in a crowded market full of other free products. Freemium Model for SaaS – The Good, The Bad, and The In-between. Yes, Freemium Businesses Need Salespeople.

Pricing 82

Pricing Payments SaaS Payments Payment Solutions 82

Upscope

JANUARY 23, 2021

Enterprises have, on average, 288 different SaaS apps in usage across their businesses" The report by Blisfully was published in Oct 2019 so take into account that spending on SaaS has likely rocketed since then due to the pandemic forcing organisations to go cloud first. "The Huge enterprises have the same dilemma as small ones.

Software Review 52

Software Review Onboarding Software Systems Review 52

SaaStr

DECEMBER 5, 2019

Actually what I found was a little disarming, a little unfortunate, because there was a lot of, I think, bad experiences in the past with corporate venture capital and with earlier stage companies or with other VCs working with CVCs as they were once called. To get that distribution all over the world in different market segments.

Development Team Review 130

Development Team Review Scale Technical Review Software Review 130

Point Nine Land

DECEMBER 12, 2018

While this is generally true for most companies, it’s particularly true for SaaS businesses, which invest heavily in product development, sales, and marketing upfront and get payments from customers over a delayed period of time, usually several years. The main reason is that your customer acquisition costs are highly front-loaded.

Sales Recruiting 61

Sales Recruiting SaaS Payments Sales Hiring Scale 61

SaaStr

OCTOBER 31, 2019

Before I joined the venture capital industry many years ago, I was a software developer, and I worked for a startup around the 2000 time period. I would argue that retention is probably the most important of these categories, so the first thing to note is that retention is really going to differ, depending on your market segment.

Cloud 100

Cloud Scale AWS Machine Learning 100

OpenView Labs

SEPTEMBER 19, 2019

Sales teams were primarily responsible for driving revenue through outbound calls. As such, adopting a one-size-fits-all acquisition strategy was not as effective as segmenting the audience based on their buying intent. This is the idea behind the traditional inbound marketing framework. Product maturity.

Strategy 40

Strategy Technical Review Underperforming Technical Team Acquisition 40

SaaStr

MARCH 8, 2019

For those of you who don’t know me, I’m a partner with NEA, but I spent the last 30 years as an operating leader in enterprise tech. People talk about B2B marketing. People talk about B2C marketing. Increasingly organizations talk about B2D marketing, to developers. Let me introduce myself. Hilarie K.:

Scale 46

Scale Sales Hiring Underperforming Technical Team Social Media 46

Hull

JULY 9, 2020

Some of the key topics covered include: Defining and segmenting the CDP market. Building for the enterprise vs. mid-market. Why is there so much confusion in the market? I mean, I think it comes down to market segmentation. I think in enterprise companies it might be slightly different, but.

B2C 52

B2C Underperforming Technical Team B2B Data 52

SaaSOptics

AUGUST 16, 2018

Tim has 30 years of experience in building, launching and growing successful enterprise software businesses. Ari is a partner of Techstars on the ventures team and has been a VC for about five years and has more than a decade of experience as an entrepreneur. Brian’s also an alum of Techstars’ 2012 program with Brandfolder.

SaaS 40

SaaS Scale Sales Hiring Venture Capital 40

SaaSOptics

AUGUST 16, 2018

Tim has 30 years of experience in building, launching and growing successful enterprise software businesses. Ari is a partner of Techstars on the ventures team and has been a VC for about five years and has more than a decade of experience as an entrepreneur. Brian’s also an alum of Techstars’ 2012 program with Brandfolder.

SaaS 40

SaaS Scale Sales Hiring Venture Capital 40

SaaSOptics

AUGUST 16, 2018

Tim has 30 years of experience in building, launching and growing successful enterprise software businesses. Ari is a partner of Techstars on the ventures team and has been a VC for about five years and has more than a decade of experience as an entrepreneur. Brian’s also an alum of Techstars’ 2012 program with Brandfolder.

SaaS 40

SaaS Scale Sales Hiring Venture Capital 40

Intercom, Inc.

JULY 15, 2021

With a Master’s degree in human-computer interaction and over two decades of experience in user research and user experience in companies like Oracle, he now leads the design team across all product offerings at IBM. The design team at IBM likes to employ a “make to learn” method. Prototype it til you make it. We keep iterating.

AI Search 245

AI Search AI Scale Machine Learning 245

SaaStr

NOVEMBER 21, 2020

I look at my experience through those companies, and I learned a lot about enterprise software sales, about buying patterns, about functions like product management and product marketing, and how they fit into a well functioning and operating company. And we thought that it was an enterprise problem.

SaaS Payments 249

SaaS Payments Scale Payment Services Payment Solutions 249

Intercom, Inc.

JULY 9, 2020

And I put together these horrible, bad websites – I’m lucky there’s no evidence of them anymore. I’d love to dive into what those strategies were like, especially first at Atlassian, particularly because they had no sales team. Atlassian does not have an outbound sales team.

Technical Review 199

Technical Review Scale Underperforming Technical Team Software Review 199

Intercom, Inc.

OCTOBER 15, 2020

Then I worked on “Pokemon: Mac and Cheese” for Kraft” Bob: When I was part of the new product team, we would not only design things we also worked with suppliers and would fly all over the world to actually get those lines up and running and do that kind of stuff. Because I think it’s an area that’s lacking in literature.

Sales Hiring 265

Sales Hiring Sales VP of Engineering Underperforming Technical Team 265

SaaStr

JUNE 3, 2020

In Today’s Episode We Discuss: * How Michael made his way into the world of SaaS and enterprise SaaS having founded and IPO’d an adtech business previously. * Who should be brought into the meeting other than the sales team? Michael Katz: So I took over sales, after we re-orged the go-to-market teams at the end of Q3 2019.

Sales Hiring 175

Sales Hiring Scale Technical Advisors Systems Review 175

Sales Hacker

APRIL 22, 2019

Showpad’s all-in-one platform empowers sales and marketing teams to engage buyers through industry leading training and coaching software and innovative content and engagement solutions. At Priceline, I joined this really interesting group of people that was focused on new market development. The first is Showpad.

Development Team Review 54

Development Team Review Scale Software Review Sales Hiring 54

SaaStr

MAY 2, 2019

Join Vlad Shmunis, founder, chairman, and CEO of RingCentral as he discusses RingCentral’s journey from a two-person startup to a $7B market cap global enterprise communications company (NYSE:RNG) — the good, the bad, and the ugly. Actually it was bad. Want to see more content like this? Join us at SaaStr Annual 2020.

Scale 143

Scale Business Sales Hiring CTO Hire 143

Sales Hacker

DECEMBER 8, 2017

The evolution of Sales & Marketing into Revenue Ops & Customer Ops. What we’re still UNSURE about: How will enterprise giants like Microsoft react to partnerships like Salesforce & Google? Top Sales Trends & Predictions of 2018: Buyer Side Technology Continues to Disrupt Sales Development & Demand Generation.

Scale 96

Scale Technical Review Outsourcing Services Sales Hiring 96

SaaStr

JULY 22, 2019

That’s not a bad start. We could see the market opportunity there, but nothing as big as we’ve been able to realize, now, as a company. We work with mostly modern teams. We started out in the commercial SMB mid-market space. Join us at SaaStr Europa 2020. Roger Scott | EVP @ New Relic. FULL TRANSCRIPT BELOW.

Scale 169

Scale Scaling Sales Hiring Underperforming Technical Team 169