SaaStr

FEBRUARY 7, 2023

The goal is to help each other learn something new, find mentorships, create partnerships, and exchange strategies. with Aashish Krishna Kumar, Head of GTM at Togai Sales Enablement 2.0 – Elevate Rep Performance with Divanshu Goyal, Sales at GTM Buddy Common scaling pains for SaaS businesses and how to overcome them.

VP of Engineering 265

VP of Engineering Technical Cofounder Outsourcing Services CTO Coach 265

SaaStr

MAY 22, 2023

And we’ll have a ton more Braindates and Workshops still to come last minute to sign-up for!

VP of Engineering 235

VP of Engineering CTO Coach New CTO CTO 235

SaaStr

MAY 3, 2021

A new edition, new services, an outbound sales team, an account management / upsell team. Something new to boost your ACV and TCV. Double your pricing for new customer, on the largest deals. But even if you’ve hired the world’s best VP of Sales … you can’t opt out of sales entirely.

Part-Time VPE 278

Part-Time VPE Sales Hiring Sales Recruiting Outsourcing Services 278

SaaStr

MARCH 7, 2021

Yes, you can manage the sales team yourself. Cash was tight and I didn’t know any great VPs of Biz Dev, so between myself and my VPs of Sales, Product and Customer Success, we all jointly managed our key partners. 5/ Moving from CTO-led -> VPE-led dev team. Enterprise customers need that VP of Engineering to trust you.

Part-Time VPE 282

Part-Time VPE Sales Recruiting Sales Hiring Scale 282

SaaStr

DECEMBER 4, 2020

Not launching 3 Truly Game-Changing Features doesn’t mean you didn’t ship any new code or features. That opens up entirely new segments of the market. Of course you did. A Truly Game-Changing Feature is something: That makes your customers’ and prospects’ jaws drop. That materially increases close rates.

New CTO 222

New CTO CTO Engineering Investment 222

SaaStr

NOVEMBER 29, 2020

The three times it happened to me: A very senior engineer that we just HAD to have. In my first start-up, there was one engineer we had no choice about. But I forced us to hire him, over my CTO’s strong objection and my VPE’s grudging acknowledgment we had no choice. But not someone that could manage engineering.

Part-Time VPE 278

Part-Time VPE Sales Hiring CTO Hire Scale 278

SaaStr

FEBRUARY 25, 2020

Just like filing your income tax returns or hanging that state-mandated safety poster up in your break room, sales tax is a back-office pain point, not a profit center. . That makes sales tax compliance easy to ignore… until it becomes a problem. . Why is sales tax such a pain for SaaS companies? There are a few reasons.

Merchant Services 179

Merchant Services Scale Technical Review Sales Hiring 179

Andreessen Horowitz

DECEMBER 4, 2023

In board meetings, we scrutinize the efficiency of sales and marketing (S&M) spend, costs of goods sold (COGS), and general and administrative costs (G&A). Focus on performance management of your product and engineering teams as early indicators for what R&D investments are working, and which aren’t.

Underperforming Technical Team 123

Underperforming Technical Team Benchmarks CTO Hire New CTO 123

User Pilot

JULY 27, 2023

Engineering Manager: In charge of planning, designing, and overseeing projects. They also manage finances and supervise one or more engineering teams. Customer Onboarding Specialist: Responsible for helping new customers get up and running with the company’s products. Average salary: $192,383/yr.

Sales Hiring 96

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 96

Baremetrics

DECEMBER 7, 2023

Benefits of using Expense Categories in SaaS The main expense categories for any SaaS company are: Cost of Revenue Research & Development Sales & Marketing General & Admin These four categories are the standard for describing costs and expenses of any SaaS company from Salesforce to Zoom to your startup. New Gross Margins?

Merchant Services 90

Merchant Services Startup DevOps as a Service SaaS 90

SaaStr

DECEMBER 3, 2020

403: Sam Taylor is the VP of Sales and Success @ Loom, the startup that helps you get your message across by making it easy to record instantly shareable videos. As for Sam, prior to Loom, Sam spent over 4 years at Salesforce following their acquisition of Quip, a startup Salesforce acquired for $750M where Sam was also the 1st sales leader.

Scale 184

Scale Sales Hiring Sales Recruiting Sales 184

Intercom, Inc.

FEBRUARY 22, 2022

“Understanding the guardrails we need to build means closely tracking meaningful change across Intercom and making sure we’re on top of new initiatives”. Understanding the guardrails we need to build means closely tracking meaningful change across Intercom and making sure we’re on top of new initiatives. Intercom is no exception.

Data 118

Data compliance Technical Review CTO Hire 118

SaaStr

SEPTEMBER 26, 2019

Building a sales team that can go from $0-$50M (Video + Transcript). Gaetan Gachet | SVP of Sales @Algolia. It’s an honor to be here with this mythical creature, this sales leader that goes from zero to 50 million in the same job. He has a whole French sales team and office that only speaks English in Paris.

Scale 141

Scale Sales Hiring Sales Recruiting Technical Advisors 141

SaaStr

OCTOBER 24, 2022

Well, in the past several years, there’s been a tremendous number of companies that have built specifically for developers and use this as a way to get into these new markets, to displace incumbents and disrupt the competition. Bottom-up sales. You have the opportunity to upsell new features and capabilities to them.

Underperforming Technical Team 196

Underperforming Technical Team Outsourced Development Development Part-Time VPE 196

SaaStr

MARCH 17, 2019

Chief Customer Officers from Egnyte and New Relic will be leading sessions on scaling happy customers and winning the long-game in SaaS. Is Seed the New Series A? Founder’s Guide to Scaling Applications: When to Build, When to Buy…and What Breaks with Algolia Co-Founder and CTO Julien Lemoine. The Investors ?.

VP of Engineering 157

VP of Engineering Scale New CTO CTO 157

SaaStr

NOVEMBER 11, 2022

They have service and all this, but the second cloud for them was sales. They wanted to sell the Amplitude product, I forget, to sales or somebody else, and that was their mistake. Jason Lemkin: I think I noticed a pattern, and I wrote it up a couple of years ago and refreshed it, and then I’ll add a new anecdote.

Outsourcing Services 205

Outsourcing Services Banking CTO Hire New CTO 205

Valuize Consulting

OCTOBER 7, 2021

Customer Success Is A Growth Engine. With global equations used to calculate investment-to-Revenue in traditional functions like Sales or Engineering , it’s often very straightforward to showcase the value and convince CFOs to invest in these organizations. NDR Efficiency: The New Customer Success Economics.

Customer Success 52

Customer Success New CTO Scale Headcount 52

Sales Hacker

FEBRUARY 17, 2021

analyzing how often Directors and Executives are involved in the sales process. Scott pulled the research from Chorus, which reported that over five weeks (~May-June 2020), 88% more directors have been joining calls and 72% more executives are joining sales calls on the sell side. Playing the right roles.

Underperforming Technical Team 121

Underperforming Technical Team CTO Hire CTO Coach Technical Review 121

Kellblog

APRIL 1, 2021

Spokes, e.g., include: sales/AEs, sales/SEs, product marketing, analyst relations, customer success, customer support, professional services, existing customers, prospective customers, the CTO, engineering (e.g., technical debt), and more. built on an outdated one), shortcut-driven (e.g., wrote bad code).

New CTO 102

New CTO CTO Customer Support Engineering 102

SaaStock

MARCH 8, 2019

After five years at Ernst & Young in New York, she served as Vice President at Citigroup in the Big Apple. Hooi Ling Tan is a mechanical engineer turned entrepreneur. Kathleen Ting studied at Cornell University before joining the financial service provider BlackRock in New York as Global Consulting Relations Analyst.

VP of Engineering 264

VP of Engineering CTO Coach Venture Capital SaaS 264

SaaStr

DECEMBER 20, 2023

In the latest installment of SaaStr’s What’s New series – where we sit down with the leaders in SaaS and Cloud for the inside scoop on what’s top of mind and what’s new, SaaStr CEO and Jason Lemkin chats with the CEO of ZoomInfo , Henry Schuck. So, what’s new at ZoomInfo? ” And there can be some truth to that, right?

New CTO 276

New CTO Scale Sales Hiring AWS 276

Hitenism

NOVEMBER 7, 2016

What once took millions of dollars and a team of engineers to create, a lone developer could suddenly hack together in half an hour. The target audience for the press release is the new/updated product’s customers, which can be retail customers or internal users of a tool or technology. AWS is now an $11.5B

AWS 189

AWS New CTO Scale CTO 189

Intercom, Inc.

DECEMBER 21, 2021

With that in mind, before we welcome the new year and all the good things to come, we’ve gathered our favorite insights and nuggets of wisdom from 2021 in a special wrap-up episode. Will Larson , CTO of Calm. Maggie Hott , Director of Sales at Webflow. Des Traynor , Co-founder and CTO of Intercom.

VP of Engineering 118

VP of Engineering Scale Technical Review Outsourcing Services 118

SaaStr

APRIL 4, 2019

Eyal Manor – VP, Engineering @ Google Cloud. Eyal Manor: So I’ve been building SaaS services for over 10 years now in an engineering capacity, and just before we start can we get a sense from the audience, I know it’s kind of hard to see but who here is kind of in a technical hat? Join us for SaaStr Annual 2020.

Cloud 171

Cloud Scale Trends Machine Learning 171

OPEXEngine

AUGUST 23, 2022

Advances in automation and new engineering techniques are enabling faster development cycles, raising expectations for ROI from the R&D function. A view of new revenue for every R&D dollar invested further reinforced the correlation of R&D investment to growth. . Source: 2022 OPEXEngine BenchmarkEngine™.

Outsourcing Services 59

Outsourcing Services Technical Review CTO Coach Software Review 59

Frontegg

OCTOBER 14, 2020

Frontegg provides a set of pre-built, essential SaaS product capabilities that easily integrate within any new or existing SaaS application. Before AWS, engineering teams had to scale their own infrastructure. Before Kubernetes, DevOps teams were confined to assembling their own container orchestration and management solutions.

DevOps as a Service 52

DevOps as a Service K8S orchestration (Kubernetes) Innovation New CTO 52

Intercom, Inc.

JANUARY 5, 2022

There are enough stories of data breaches and cyber attacks to chill even the savviest security engineer to the core. An aerospace engineer turned entrepreneur, Adam learned early the best way to earn trust was proving you deserve it. And then, in the 50s, they introduced this new thing, and there was resistance.

Scale 211

Scale compliance Software Review Technical Review 211

Tom Tunguz

NOVEMBER 18, 2015

Last night, SaaS Office Hours hosted Optimizely co-founder and CTO Pete Koomen. Pete was a Google Associate Product Manager for AdSense and launched Google App Engine. As soon as you become good at a job - sales, product, marketing - you know enough to hire the person to replace you. And you should do it right then.

CTO Coach 101

CTO Coach Sales Hiring CTO Hire Startup 101

SaaStock

MARCH 29, 2019

Which is why you should sign up for the 2 for 1 Insider Sale and get two people for the price of one. Don’t overextend your resources when testing new SaaS growth ideas. Here is what he writes: Kieran Flanagan , VP of marketing at HubSpot, shared some interesting insights on approaching new ideas for scaling up your business.

Scale 103

Scale Sales Hiring CTO Hire Social Media 103

The Angel VC

OCTOBER 18, 2012

Continuing my little series using the "minimum viable" approach , here is my 2nd DO for SaaS startups: Build the right team I've written about the topic before, so if you've read this post from early this year most of what I'm going to write now won't be new for you and you may want to skip this article.

Sales Hiring 121

Sales Hiring CTO Hire Startup Outsourced Development 121

Point Nine Land

SEPTEMBER 7, 2021

There are several reasons for this line of thought: The US is by far the largest market, it’s relatively homogenous (compared with Europe), and it’s where you’ll find most early adopters of new technology. I’m not saying that sales and marketing isn’t important?—?it, it, of course, is. Hi” from the dentist’s chair. I kid you not.

Venture Capital 52

Venture Capital New CTO Scale CTO 52

OpenView Labs

FEBRUARY 13, 2018

OpenView is thrilled to announce our recent $9M Series A investment in Loopio , a software platform that helps sales teams respond to RFPs, RFIs, and security questionnaires seamlessly with up-to-date, accurate, and approved content. Loopio co-founders from left to right: Matt York, CTO; Jafar Owainati, COO; Zakir Hemraj, CEO.

Investment 40

Investment CTO Hire New CTO Sales Hiring 40

The SaaS Garage

FEBRUARY 6, 2020

The product development is led out of Germany by Jan Riedel, a software engineer virtuoso and veteran, who Loyalty Prime was able to win as their new CTO at the beginning of 2019. Christoph Straub, Loyalty Prime’s founder and CEO is excited about this new chapter of his company.

Generative AI 90

Generative AI Artificial Intelligence CTO Coach Venture Capital 90

SaaStr

OCTOBER 25, 2023

For part one of this Ask Me Anything session, Jason covers everything you need to know about hiring your first VP of Sales, what he really thinks about AI, what the future of lead generation in 2024 looks like, and much more. You’re not building a product or getting any new customers. Let’s jump right into the questions.

Scale 263

Scale Sales Hiring AI Sales Recruiting 263

OpenView Labs

OCTOBER 5, 2021

In a B2B company, growth is applied much more broadly, taking a cross-functional, multidisciplinary approach that includes sales, marketing, customer success, product, and others. When I joined GitLab, I was starting a new product-led growth team within the product organization,” Hila says. “We Hila explains. Always be onboarding.” .

B2C 65

B2C B2B New CTO Acquisition 65

ChurnZero

DECEMBER 9, 2022

Additionally, “leapfrog” candidates—those who come from a level below the C-suite, such as senior vice presidents—now make up roughly 5% of new chief execs. Q: Based on your acquisition experience, are for-sale businesses focusing on the customer and NPS? We also measure NPS, and we benchmark that across all acquisitions.

CTO Coach 52

CTO Coach Customer Success VP of Engineering CTO Hire 52

The SaaS Garage

FEBRUARY 6, 2020

The product development is led out of Germany by Jan Riedel, a software engineer virtuoso and veteran, who Loyalty Prime was able to win as their new CTO at the beginning of 2019. Christoph Straub, Loyalty Prime’s founder and CEO is excited about this new chapter of his company.

Generative AI 52

Generative AI Artificial Intelligence CTO Coach Venture Capital 52