Remove Education Remove Marketplace as a Service Remove Payment Features Remove Retention
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Beyond Finance: Why Embracing Monetization as a Cross-Functional Discipline Changes the Game

Blulogix

Beyond Finance: Why Embracing Monetization as a Cross-Functional Discipline Changes the Game By BluLogix Team Redefining the Role of Monetization in Modern Businesses In the swiftly evolving digital marketplace, the concept of monetization extends far beyond the confines of the finance department.

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Customer Education Best Practices for the Onboarding Phase

Totango

Above all, it is an educational process. By implementing customer education best practices that drive the onboarding process, you will set your customers—and your enterprise— up for success. This is done by educating your customers on all the features and capabilities of your product. . Standardized Practices.

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Streamlining Success: What is the Role of Automation in Customer Lifecycle Management for Recurring Revenue?

Blulogix

Streamlining Success: What is the Role of Automation in Customer Lifecycle Management for Recurring Revenue? Automation , in this context, emerges as a critical tool, enabling businesses to effectively manage customer relationships from initial engagement through to retention and beyond.

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Everything you need to know about Customer Success Software.

CustomerSuccessBox

By collecting accurate data and comprehensive information about your customers, you can improve retention, uncover additional sales opportunities, and boost your customer health scores. So that you never miss renewals and invoices, especially when you have a monthly subscription. Early-stage SaaS. Mature Stage SaaS.

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Driving Success for Small to Middle-Market SaaS Companies

OPEXEngine

SMB customers will want high-touch sales engagement and service delivery but SMM SaaS companies will likely not have the budget necessary to justify providing this level of sales support. The most common strategies are Direct Sales, Inside Sales, eCommerce Marketplaces, and Partnerships. eCommerce Marketplaces. Direct Sales.

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Why User Onboarding Is so Crucial For Your Growth Strategy on SaaS

SaaSHolic

Product onboarding is an essential part of customer activation and retention for businesses that are SaaS providers. The real question you should ask yourself is: how do you, as a SaaS provider, ensure that your onboarding strategy increases your conversion and retention rates, respectively? Product Tours. Product Analytics.

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ChurnZero’s 10 Customer Success Leaders to Watch in 2019

ChurnZero

Leading a team of innovators and experts in their Customer Success, Professional Services, and Support organization, Amanda’s goal is to ensure that every customer optimizes the business impact of Lucidworks search and analytics deployments. “My Under her direction, marketplace utilization grew 39% in one year.