Valuize Consulting

SEPTEMBER 8, 2022

Strategic Leadership For Smooth Scaling. This can be in the form of Support, Customer Success Management, Professional Services or Education. As the next step, gain some experience leading digital engagement strategies and methodologies as this expertise will help you successfully scale value across your customer base.

Customer Success 52

Customer Success Scale Entrepreneurship Leadership 52

Intercom, Inc.

MARCH 11, 2021

From his background in software development and project management, Farhan learned how a data-driven approach is key when it comes to scaling your business – but for this to be effective, you need to keep your customer at the heart of everything you do. My background, as you outlined, started as a developer.

B2C 118

B2C B2B Scale Strategy 118

TriTuns

NOVEMBER 13, 2018

Identify where you need to change how you engage with customers to get them to take the steps that will deliver desired behavior, and in turn, business outcomes. You will quickly realize that many of your customers probably lack the expertise, experience and ability to drive software adoption within their own organization.

Customer Success 49

Customer Success Technical Review Scale Software Review 49

Teamgate

NOVEMBER 21, 2018

How do you educate yourself on business development and entrepreneurship? To develop leadership capabilities, I’m talking about everyone, not only about managers. It’s not only how people buy, but also how they engage with any other company. I believe that education is essential.

Scale 68

Scale Interviewing Technical Review B2B 68

TriTuns

NOVEMBER 13, 2018

Identify where you need to change how you engage with customers to get them to take the steps that will deliver desired behavior, and in turn, business outcomes. You will quickly realize that many of your customers probably lack the expertise, experience and ability to drive software adoption within their own organization.

Customer Success 40

Customer Success Scale Technical Review Software Review 40

SmartKarrot

JUNE 14, 2021

Develop and implement effective strategies for ensuring client engagement and adoption. Maintain a cadence of communicating with customers about their adoption trends, sentiment, and mining opportunities for deeper engagement. Use BlueOptima’s reporting suite, and MS Excel and Powerpoint, to provide engaging insights.

Customer Success 10

Customer Success Sales Recruiting Outsourced Development Finance 10

SaaStr

NOVEMBER 15, 2019

Rachel Carlson , Co-Founder and CEO @ Guild Education, the leader in education benefits offering the single most scalable solution for preparing the workforce of today for the jobs of tomorrow. Sid Sijbrandi , Founder & CEO @ Gitlab, a single application for the entire software development lifecycle.

Education 108

Education Sales Hiring Technical Review Underperforming Technical Team 108

Intercom, Inc.

AUGUST 6, 2020

And in many ways, that has been part of my thought process and upbringing and my education. It was part of the early phase where India became a software powerhouse, helping the world all around accelerate their technology roadmaps. . I continued that journey with more software programming languages like Pearl and Java and so on.

DevOps as a Service 143

DevOps as a Service Government Engineering Technology 143

Intercom, Inc.

NOVEMBER 9, 2022

Not only do smaller customers get overlooked in the process, but when new technologies or opportunities emerge, those customers tend to avoid engaging with them until there’s a carefully studied market fit or tangible ROI. Beth McEntee: Atlassian is a software company that develops products for project managers and software development teams.

Innovation 226

Innovation Scale Startup Government 226

ChurnZero

NOVEMBER 8, 2019

These platforms focus on engagement and are driven by the customer data you r team collect s every day. Rather than just surfacing this information, CS Platforms conduct analysis that enable s proactive customer engagement. For most Customer Success workflows, CRMs require custom software development.

Customer Success 63

Customer Success Scale Headcount Scaling 63