June, 2023

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Web3 in SaaS Clothing

Tom Tunguz

In the mid-2010s, every web1 company became a web2 company. This time it’s different. Many web3 companies will become web2 companies, too. Why will web3 companies dress like SaaS mutton? If the current pace continues, web3 startup fundraising will fall by 73% in 2023. The absence of those dollars will flatten & shrink the already modest addressable market for web3 software & infrastructure.

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Dear SaaStr: How Many Sales Reps Do I Really Need?

SaaStr

Dear SaaStr: How Many Sales Reps Do I Need? More than you probably would think. You can back into how many sales reps you’ll need in SaaS. First, figure out how much revenue you need to close in the next twelve months. Because that’s more than now. Second, calculate a reasonable attainable quota for your closers, your Account Executives. This is generally derivate of your deal size.

Scale 263
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Emerging Architectures for LLM Applications

Andreessen Horowitz

Large language models are a powerful new primitive for building software. But since they are so new—and behave so differently from normal computing resources—it’s not always obvious how to use them. In this post, we’re sharing a reference architecture for … The post Emerging Architectures for LLM Applications appeared first on Andreessen Horowitz.

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How to Boost Your Content in the YouTube Algorithm

Buffer Resources

YouTube is a staple in the global cultural landscape – parents use it to keep their kids occupied, students use it to learn, and millions use it for entertainment, information, and everything in between. But one thing that is often a mystery is discovery – how do people get the content they do? Why does certain content go viral seemingly overnight?

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Guide to Business Writing

Everything you need to know about better business writing in one place. This is a complete guide to business writing — from a clear business writing definition to tips on how to hone your business writing skills.

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How to activate your Chromebook's crafty new shortcut system

IT World

If you've spent any time using a Chromebook lately, you're in on the secret: Google's ChromeOS platform has gotten almost shockingly good over these past several years. Lots of computer-owning creatures still haven't realized it, but Chromebooks have come an insanely long way since their unassuming debut over a decade ago — as ChromeOS itself has evolved from being the "nothing" operating system to being the " everything " operating system , in more ways than one.

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Customer Success and finance: 8 metrics to build closer alignment

ChurnZero

Good sales teams typically get the budget, headcount and tools they desire because the function is tied to revenue. Finance understands this intuitively, so they are inclined to support budget requests that will help teams close more deals. However, that’s not always the case for Customer Success (CS) teams even though they are often responsible for renewals and expansions.

Finance 98
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Exploring Userpilot’s Resource Center Editor: A Walkthrough

User Pilot

A basic support offering won’t impress your demanding users very much. Luckily, Userpilot’s resource center editor gives you full control and lots of fantastic options to choose from. In this article, we’re going to examine Userpilot’s resource center editor in depth. We’ll explore how it can help you manage, control, and ultimately improve the resources you’re offering each and every user.

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9 ActiveCampaign Alternatives for 2023: Choose a CRM Tool Your Sales Team Will Love

CloseSaaS

See how ActiveCampaign marketing and sales features compare against providers like Close, Outreach, Pipedrive, HubSpot, MailChimp, GetResponse, Drip, and ConvertKit.

Sales 98
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Should I Sell for $50m … Or Push On And Try to Build a Unicorn? Especially … Today?

SaaStr

A life poorly lived is a trap Go for it at least once — Jason ✨Be Kind✨ Lemkin  (@jasonlk) May 5, 2023 BusinessInsider had a great story a ways back on Datto’s $1b exit to Vista Private Equity (more on the role of PE in SaaS here ). So much of it resonated with me, especially the story of the CEO’s 10-year journey, and turning down an earlier $100m offer to sell.

Banking 352
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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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LeadSquared Review

The Daily Egg

LeadSquared is a sales execution platform that helps businesses capture, cultivate, and retain leads. Supported by a built-in customer relationship management (CRM). The post LeadSquared Review appeared first on The Daily Egg.

Sales 294
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Does an AI Premium Exist in the Fundraising Market?

Tom Tunguz

If a company adds AI to their pitch or nabs a.ai domain, will they raise money at a higher valuation? Nvidia’s sudden surge to $1t in market capitalization in the public market suggests it could be the case. The data tells a different story. I plotted the 75th percentile valuation of all US software companies by stage compared to AI companies over the last twelve years.

AI 264
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Why AI Will Save the World

Andreessen Horowitz

The era of Artificial Intelligence is here, and boy are people freaking out. Fortunately, I am here to bring the good news: AI will not destroy the world, and in fact may save it. First, a short description of what … The post Why AI Will Save the World appeared first on Andreessen Horowitz.

AI 145
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Q&A: Experts say stopping AI is not possible — or desirable

IT World

As generative AI tools such as OpenAI’s ChatGPT and Google’s Bard continue to evolve at a breakneck pace, raising questions around trustworthiness and even human rights, experts are weighing if or how the technology can be slowed and made more safe. In March, the nonprofit Future of Life Institute published an open letter calling for a six-month pause in the development of ChatGPT, the AI-based chatbot created by Microsoft-backed OpenAI.

AI 130
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6 Reasons Why Your Integrated Payments Strategy Could Fail

If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.

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How Buffer’s Content Team Uses AI

Buffer Resources

There’s been much ado about AI lately, especially since ChatGPT was released to the public in November 2022. Since then, we’ve seen an influx of thoughts and tools around the topic and the use of AI. We like AI here at Buffer – we’ve even launched an AI Assistant to help our audience create content better and faster. However, we understand its limitations, especially when it comes to creation, better than most.

AI 126
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Frontline Growth: SaaS Companies Get About 20% of Their Revenue From Europe. The Best — Even More.

SaaStr

One thing we’ve talked a ton about at SaaStr since inception is the power of going global as early as you have customer pull in other geographies. The internet works everywhere. You should be selling everywhere, assuming there are no regulatory or related issues in your space. Some examples: HubSpot gets 54% of its revenue from outside the U.S. Asana gets 39% of its revenue from outside the U.S.

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BrandCrowd Review

The Daily Egg

BrandCrowd is a tool for creating logos and other creative business assets, letting organizations put their branding on everything from business cards. The post BrandCrowd Review appeared first on The Daily Egg.

Branding 272
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The AI API : The Twilio Moment for Machine Learning

Tom Tunguz

90% of startups have plans or have released an AI feature, 54% of those features will launch in 2023, but only 30% of companies are hiring new people to do it, according to ProductBoard’s survey. These figures highlight three points: AI has become an essential product component for most software companies. Startups have aggressively prioritized these features on their roadmaps with 54% launching a feature this year.

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Driving Growth, Customer Satisfaction, and Retention through Usage-Based Pricing

As companies strive to boost revenue, deliver customer value, and stay competitive, they are increasingly embracing the potential of usage-based pricing.

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The Next Token of Progress: 4 Unlocks on the Generative AI Horizon

Andreessen Horowitz

Large language models (LLMs) have taken the tech industry by storm, powering experiences that can only be described as magical—from writing a week’s worth of code in seconds to generating conversations that feel even more empathetic than the ones we … The post The Next Token of Progress: 4 Unlocks on the Generative AI Horizon appeared first on Andreessen Horowitz.

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Who wants a regular laptop with a 100-in. screen?

IT World

Here comes an entirely new kind of computer. Events like this don’t happen often. So, we should all stop and marvel at the emergence of what I call the ARPC — the “augmented reality PC.” The “form factor” solves the decades-old desire to maximize screen size while minimizing hardware size. And it’s ideal for the age of remote work, digital nomad living, workcations, bleisure travel, staybaticals, hot-desking, hoteling, and every other future-of-work neologism that has emerged since the Covid pla

Travel 129
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How to Collaborate with AI to Get the Best Out of Your Content

Buffer Resources

Welcome back to Creators Unlocked , a series where we interview creators about their best practices. Today, we’ve got Stew Fortier, a more unconventional creator, as his day job is CEO of Type.ai , an AI content writing tool. 💡 To keep up with Stew, check out his newsletter , Twitter and LinkedIn. The rapid advancement of AI has spurred debates among creators of all types.

AI 111
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Growth Slowed Down About 33% On Average For Everyone in Q1

SaaStr

So two recent data analyses across both private and public SaaS companies interestingly showed basically the same thing: for the best SaaS companies, on average, growth in Q1 was down about 33% or so from a year ago. The time periods are different, but they also are sourcing the data at slightly different times. ChartMogul’s data, which we covered in another recent post here , shows data from 1000+ SaaS startups from $1m-$30m ARR in essentially real-time, as they are doing real-time revenue anal

Cloud 294
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Addressing Top Enterprise Challenges in Generative AI with DataRobot

The buzz around generative AI shows no sign of abating in the foreseeable future. Enterprise interest in the technology is high, and the market is expected to gain momentum as organizations move from prototypes to actual project deployments. Ultimately, the market will demand an extensive ecosystem, and tools will need to streamline data and model utilization and management across multiple environments.

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Mailtrap Review

The Daily Egg

Mailtrap is a platform designed to help businesses improve how they test, send, and control emails. Use it to build better marketing. The post Mailtrap Review appeared first on The Daily Egg.

Marketing 258
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SparkToro Year 3 Retrospective: Investor Payback, Systemic Challenges, and V2 on the Way

Sparktoro

3 Years ago, SparkToro launched in the midst of a world-changing pandemic. In 2021 and 2022 I wrote updates about this business’ journey, both because I love to transparently share the adventure, and because we’re passionate about spreading the model SparkToro’s used to fund, grow, and bring value to customers.

Business 108
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How To Democratize Healthcare: AI Gives Everyone The Very Best Doctor

Andreessen Horowitz

Editor’s note: This piece was originally published in May 2018. The greatest problem of health care in United States– the world leader in health inequality –isn’t actually about the quality of care. The greatest problem we have is access to … The post How To Democratize Healthcare: AI Gives Everyone The Very Best Doctor appeared first on Andreessen Horowitz.

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How to use the new AI writing tool in Google Docs and Gmail

IT World

Joining the generative AI gold rush, Google last month announced plans to bring several AI-powered tools , collectively called Duet AI , to its Workspace office suite. These features will include automated project planning in Google Sheets, the ability to create images from text prompts in Google Slides, and an automated writing tool in Gmail and Google Docs called “Help Me Write.

AI 125
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How to Deliver a Modern Data Experience Your Customers Will Love

In embedded analytics, keeping up with the pace of innovation is challenging. Download Qrvey's guide to ensure your analytics keep pace so you can solve your user's biggest challenges, delight them, and set your product apart from the competition. The guide outlines how to use embedded analytics to: Increase user satisfaction Go to market faster Create additional opportunities to monetize your product It also shares what to look for to ensure your embedded analytics are keeping up with the lates

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Now You Can Use Buffer With Your Instagram Creator Account

Buffer Resources

We couldn’t be more excited for this one. You can now enjoy all of the benefits of Buffer with an Instagram Creator account. For years, we’ve heard from folks that they want to connect a variety of Instagram accounts to Buffer. We have over 1 Million people who have connected an Instagram channel to Buffer, so we get this request a lot.

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Everyone Has a Side Hustle Now. Is That a Good Thing?

SaaStr

So today, everyone has a side hustle, or so it seems. Almost everyone in sales seems to be into real estate, either “multi-family” real-estate or getting their broker’s license. Or other so-called “passive” income streams that really often take many hours to manage. And so many folks are coaches, selling courses, and more.

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The Best AI Writing Assistant of 2023 (Top 19 Compared)

User Pilot

Which is the best AI writing assistant available for marketing and customer success teams in 2023? There’s no simple answer to this question. Plenty of AI copywriting tools are in the market (and by the time I finish writing this article, there will probably be more) and each of them could be a good choice depending on your needs or budget. This article provides an overview of 19 popular AI content-writing tools that will help you create different content types, from in-app messages to lon