Fri.May 20, 2022

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Constant Contact Vs. Mailchimp

The Daily Egg

Constant Contact and Mailchimp are two of the best-known email marketing solutions on the market today. Overall, Constant Contact has the edge. The post Constant Contact Vs. Mailchimp appeared first on The Daily Egg.

Marketing 324
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Need a Second Check From Your VCs? Here’s How “Reserves” Work

SaaStr

So right now is both great times in SaaS (record growth in revenues) and tougher times in SaaS (markets down 50%). One thing is clear — fundraising is harder right now. And what that means is a number of you that raised a round will need a little more. An extension. A second seed. Or a bridge from your existing investors. Or at least, a significant second check from your lead investors even if you find a new investor to lead the next round.

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BigCommerce Vs. Shopify

The Daily Egg

Both BigCommerce and Shopify are top choices if you’re looking for an ecommerce platform to power your online store. Each platform shines. The post BigCommerce Vs. Shopify appeared first on The Daily Egg.

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Dear SaaStr: Why Do VCs Always Want You To Raise 18 Months of Runway? Or Even More Now?

SaaStr

Dear SaaStr: Why Do VCs Always Want You To Raise 18 Months of Runway? Or Even MoreNow? The math is pretty straightforward, and it’s gotten a bit tougher recently. VCs want a few things: To invest some now, but see how it goes. Not have to invest it all up front. To later bring in new investors, at a higher price , to offload some risk and importantly to bring in larger checks.

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SaaS: How They’re Turning Payments Into Profit Centers

Discover how top SaaS companies are earning up to $700k + and zero upfront cost with Usio Integrated Payments.

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WooCommerce Vs. Shopify

The Daily Egg

WooCommerce and Shopify are two ecommerce giants competing for dominance over the lucrative ecommerce landscape. However, we think Shopify comes out on. The post WooCommerce Vs. Shopify appeared first on The Daily Egg.

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What’s so great about Google’s ‘translation glasses’?

IT World

Google teased translation glasses at last week's Google I/O developer conference , holding out the promise that you can one day talk with someone speaking in a foreign language, and see the English translation in your glasses. Company execs demonstrated the glasses in a video ; it showed not only “closed captioning” — real-time text spelling out in the same language what another person is saying — but also translation to and from English and Mandarin or Spanish, enabling people speaking two di

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Whose Company Is It Anyway? Is The Board Your Boss?

Kellblog

I talked to a founder a while back who felt like they’d lost a year or two thanks to some strategic distractions foisted upon them by a well-meaning board of directors. While most startup boards try to follow the Hippocratic Oath of venture capital, some — like well-meaning but overbearing parents — smother their founders and their companies with love.

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Some tech firms hit the pause button on hiring

IT World

Salesforce is apparently the latest firm to hit the brakes on recruitment as reports of hiring freezes and layoffs affecting tech workers ramp up. Twitter, Meta, and Uber are among the companies that have slowed hiring for a variety of reasons in recent weeks, amid rising inflation and an on-going stock market sell-off. “Since the onset of the pandemic, organizations have accelerated their digital transformations to support new ways of working and reaching customers,” said Jamie Kohn, research d

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How to Design (and Redesign) the Practices of Company Culture

Andreessen Horowitz

This is an excerpt from ReCulturing: Design Your Company Culture to Connect with Strategy and Purpose for Lasting Success by Melissa Daimler (McGraw Hill, May 2022). Daimler is currently the Chief Learning Officer at Udemy, and she previously was a leader at WeWork, Twitter, and Adobe, as well as running her own boutique advisory and. Read More. The post How to Design (and Redesign) the Practices of Company Culture appeared first on Future.

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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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Customer obsession begins with owning the customer’s problem

IT World

Years ago, I was walking through a parking lot in Mountain View, CA, when I bumped into Scott Cook, the founder of Intuit, the software firm known for such blockbuster financial applications as Quicken, QuickBooks, and TurboTax. As we briefly chatted, I mentioned that I was a Quicken user. Cook’s eyes narrowed as he leaned toward me. “Really?” he said.

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How to Build Trust when Sales Prospecting

Dubb

Here’s the transcript Hey, everybody out there, welcome to another video. I'm Rob. And I'm Reuben. And we are going to be talking about what today? Reuben, today is a great topic. It's how to build trust when prospecting and as a result, how to win more clients. Everything is based on trust in. The post How to Build Trust when Sales Prospecting appeared first on Dubb Blog.

Sales 52
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The essential guide to iCloud login

IT World

The iCloud login process provides plenty of value without requiring a great deal of thought. Here's what do need to know about iCloud login and how to get the most from it. What is iCloud login? First, a swift recap of the basic concepts: Apple’s iCloud powers numerous apps and services and acts as a glue to securely enable powerful features such as document and data syncing across your Apple devices with iCloud Drive , Apple Pay and more.

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Sales Prospecting 101: Replace Text with Video

Dubb

Here’s the transcript from this episode of RevShow by Dubb. So the most important thing I can say today about the current sales landscape is an evolution towards asynchronous prerecorded content being the absolute decider in the buyer's decision. So what I mean by that is, in the old days, with the old antiquated. The post Sales Prospecting 101: Replace Text with Video appeared first on Dubb Blog.

Sales 52
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How Investors & Strategic Buyers Evaluate Integrated Payment Strategies

Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

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How To Accelerate Your Profits With Sales Automation

SaaS Metrics

Sales automation is taking all the daily activities that your sales representatives handle and putting them on autopilot. For instance, if your sales reps go the traditional way, they should keep a record of all sales, prospects, and leads on their own. They spend a lot of time entering data. Sales automation. Read more. The post How To Accelerate Your Profits With Sales Automation first appeared on SaaS Metrics.

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Are Emails Case Sensitive? 4 Trade Secrets to Creating an Email

How To Buy Saas

Are emails case sensitive? Were you ever curious, if things like upper case or lower case letters mattered while composing? Or were you ever worried if the use of upper caste or lower case letters created any obstruction in email deliverability? Thoughts like these might have crossed your mind a few times. Have you any interest in gaining decent and ample information on your curious topic?

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May 20 – Customer Success Jobs?

SmartKarrot

Role: VP of Customer Experience Location: Remote, New York, NY, US Organization: Healthie As a VP of Customer Experience, you will own the entire Customer Success and Support experience at Healthie. Lead a team of 12-15 customer-facing specialists, including team Directors. Forecast hiring needs and recruit members who are focused on delivering world class customer experience.

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Q&A recap | The CSM journey: How to carve your Customer Success career path

ChurnZero

Are you a CSM thinking about your next career move? You might be wondering what that promotion looks like and what it takes to land it. With some forward-thinking and career mapping, you can quickly identify the skills and the steps needed to advance from individual contributor to manager. In our webinar, The CSM journey: How to carve your Customer Success career path , Peter Armaly, vice president of Customer Success at ESG , explores specialized career paths in CS, the skills expected of CS pr

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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A Beginner’s Guide to Customer Testimonials

SmartKarrot

While NEED is definitely the most important factor motivating customers to purchase from you, it is also very important for you to focus on other crucial factors. One such factor is TRUST. Earning customers’ trust is beneficial in more than one way. It helps turn existing customers into loyal ones, and they further serve as advocates spreading the word about your product.

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5 Leading Indicators of Failure in Analytics Projects

InsightOutData

If you’re a business stakeholder (i.e. CFO, COO, VP of Analytics, etc.) currently sponsoring an analytics project, you’re well aware that these projects are incredibly complex, prone to error and/or failure. You likely don’t have the bandwidth to spend time and energy deciphering the technical updates from your team and may sometimes miss the red flags as a result.

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While customer success is not the same as customer support, the two go hand in hand!

SmartKarrot

Customer success is a separate field altogether because we are dealing with proactivity, data analysis, product adoption , and NPS feedback. The process involves regular coordination with support, product development, engineering teams, and marketing. In contrast, customer support is all about being responsive and quick to all queries. Assisting the respective departments in keeping them updated on the product or issue at hand.