Fri.May 20, 2022

Constant Contact Vs. Mailchimp

The Daily Egg

Constant Contact and Mailchimp are two of the best-known email marketing solutions on the market today. Overall, Constant Contact has the edge. The post Constant Contact Vs. Mailchimp appeared first on The Daily Egg. Website

Need a Second Check From Your VCs? Here’s How “Reserves” Work

SaaStr

So right now is both great times in SaaS (record growth in revenues) and tougher times in SaaS (markets down 50%). One thing is clear — fundraising is harder right now. And what that means is a number of you that raised a round will need a little more. An extension. A second seed.

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BigCommerce Vs. Shopify

The Daily Egg

Both BigCommerce and Shopify are top choices if you’re looking for an ecommerce platform to power your online store. Each platform shines. The post BigCommerce Vs. Shopify appeared first on The Daily Egg. Website

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Dear SaaStr: Why Do VCs Always Want You To Raise 18 Months of Runway? Or Even More Now?

SaaStr

Dear SaaStr: Why Do VCs Always Want You To Raise 18 Months of Runway? Or Even MoreNow? The math is pretty straightforward, and it’s gotten a bit tougher recently. VCs want a few things: To invest some now, but see how it goes. Not have to invest it all up front.

PayOps Fact Sheet

Infinicept's PayOps™ platform helps your business onboard and manage merchants so you can generate payments revenue, control your customer experience, deliver an improved product, and increase valuation.

WooCommerce Vs. Shopify

The Daily Egg

WooCommerce and Shopify are two ecommerce giants competing for dominance over the lucrative ecommerce landscape. However, we think Shopify comes out on. The post WooCommerce Vs. Shopify appeared first on The Daily Egg. Website

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More Trending

What’s so great about Google’s ‘translation glasses’?

IT World

Google teased translation glasses at last week's Google I/O developer conference , holding out the promise that you can one day talk with someone speaking in a foreign language, and see the English translation in your glasses.

How to Design (and Redesign) the Practices of Company Culture

Andreessen Horowitz

This is an excerpt from ReCulturing: Design Your Company Culture to Connect with Strategy and Purpose for Lasting Success by Melissa Daimler (McGraw Hill, May 2022).

Q&A recap | The CSM journey: How to carve your Customer Success career path

ChurnZero

Are you a CSM thinking about your next career move? You might be wondering what that promotion looks like and what it takes to land it. With some forward-thinking and career mapping, you can quickly identify the skills and the steps needed to advance from individual contributor to manager.

Some tech firms hit the pause button on hiring

IT World

Salesforce is apparently the latest firm to hit the brakes on recruitment as reports of hiring freezes and layoffs affecting tech workers ramp up.

Payments 101 Webinar: Demystifying Payments

Speaker: Tracie Poland and Ted Vandeburg

Payments don’t have to be complicated. Whether you're exploring payments for the first time or figuring out how you might put them to work for you, this webinar recording will help you get started.

May 20 – Customer Success Jobs?

SmartKarrot

Role: VP of Customer Experience Location: Remote, New York, NY, US Organization: Healthie As a VP of Customer Experience, you will own the entire Customer Success and Support experience at Healthie. Lead a team of 12-15 customer-facing specialists, including team Directors.

Customer obsession begins with owning the customer’s problem

IT World

Years ago, I was walking through a parking lot in Mountain View, CA, when I bumped into Scott Cook, the founder of Intuit, the software firm known for such blockbuster financial applications as Quicken, QuickBooks, and TurboTax. As we briefly chatted, I mentioned that I was a Quicken user.

How To Accelerate Your Profits With Sales Automation

SaaS Metrics

Sales automation is taking all the daily activities that your sales representatives handle and putting them on autopilot. For instance, if your sales reps go the traditional way, they should keep a record of all sales, prospects, and leads on their own. They spend a lot of time entering data.

Are Emails Case Sensitive? 4 Trade Secrets to Creating an Email

How To Buy Saas

Are emails case sensitive? Were you ever curious, if things like upper case or lower case letters mattered while composing? Or were you ever worried if the use of upper caste or lower case letters created any obstruction in email deliverability?

Compliance 101: What You Need to Know as a Payfac

This guide will help you understand what compliance means as a Payfac, what these requirements are and where they come from, so you can begin to make sense of it all.

The essential guide to iCloud login

IT World

The iCloud login process provides plenty of value without requiring a great deal of thought. Here's what do need to know about iCloud login and how to get the most from it. What is iCloud login?

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How to Design (and Redesign) the Practices of Company Culture

Andreessen Horowitz

This is an excerpt from ReCulturing: Design Your Company Culture to Connect with Strategy and Purpose for Lasting Success by Melissa Daimler (McGraw Hill, May 2022).

A Beginner’s Guide to Customer Testimonials

SmartKarrot

While NEED is definitely the most important factor motivating customers to purchase from you, it is also very important for you to focus on other crucial factors. One such factor is TRUST. Earning customers’ trust is beneficial in more than one way.

While customer success is not the same as customer support, the two go hand in hand!

SmartKarrot

Customer success is a separate field altogether because we are dealing with proactivity, data analysis, product adoption , and NPS feedback. The process involves regular coordination with support, product development, engineering teams, and marketing.

The Payfac eBook

There’s plenty of talk out there regarding payfacs and how they fit in to the landscape of software-led payments. But the info can be a lot to sort through. This guide gives you the nuts and bolts of what being a payfac really means, all in one place.