Kellblog

JANUARY 29, 2020

I’m working with more early-stage companies these days (e.g., pre-seed, seed, seed-plus [1]) and one of the things I’ve noticed is that many founders cannot clearly, succinctly, and confidently answer some basic questions about their businesses. I decided to write this post to help entrepreneurs ensure they have their bases are covered when speaking to angel investors, seed firms, or venture capitalists.

Startup 99

Startup Sales Hiring CTO Hire New CTO 99

OpenView Labs

JANUARY 29, 2020

Editor’s Note: This article was first published on August 9, 2018. Special thanks to Ned O’Leary and Laura Rosca who helped compile this research. . Freemium in SaaS is old news. The much-discussed pricing strategy took over the SaaS world and helped fuel the phenomenal success of SaaS pioneers like Dropbox, Evernote, SurveyMonkey and Hootsuite.

Pricing 82

Pricing Payments SaaS Payments Payment Solutions 82

Incredo

JANUARY 29, 2020

When users interact with the World Wide Web, they tend to be rather lenient with their activity online and consider the consequences of their actions a little less. Whether it’s because they’re not physically doing something or they feel they’re unlikely to be detected, it’s still a risky game to play. Considering just how enormous the internet is, it can actually be relatively easy to get caught from doing something unethical.

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Software Review Engineering Technical Review Branding 328

The Angel VC

JANUARY 29, 2020

Startup PR for Dummies Public Relations (PR) is not a high priority for most early-stage startups. If you keep in mind how many different hats founders have to wear in the early days to build a product, get customers, hire a team and raise money, you’ll understand why. However, I’ve seen plenty of founders miss out on PR opportunities like a funding announcement due to mistakes that would have been easy to avoid.

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Technical Review Startup Venture Capital Revenue 216

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Payments

Groove HQ

JANUARY 29, 2020

It wasn’t working, and I was frustrated. Four years ago, we put hundreds of hours into developing our company’s core values, and they now felt broken. The things we used to do because they were “scrappy” were beginning to strain our infrastructure. The things we used to do because they were “fun” led to stagnation […]. The post You’ll outgrow your company’s core values.

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Development 108

Nimble - Sales

JANUARY 29, 2020

Artificial intelligence (AI) technology has advanced to the point of being a vital part of marketing in today’s business world. Sorting through all the available data with a computer to analyze seems crazy when compared to what machines are capable of today. Adding AI to your marketing automation gives you an edge over the competition. […].

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AI Artificial Intelligence Data Marketing 75

FastSpring

JANUARY 29, 2020

Keeping up with the latest and greatest in ecommerce can be a lot of work. Between new legislation going into effect and shifting consumer preferences, the ecommerce landscape is anything but stagnant. But don’t worry, we got your back. As your global ecommerce partner, we make it our mission to stay on top of the latest trends. This way, we can ensure that we’re not only improving our ecommerce solution to better meet your needs, but also the ever-changing demands of the digital economy.

Payment Methods 80

Payment Methods Merchant Services Payment Services Payment Solutions 80

Sales Hacker

JANUARY 29, 2020

This video training was originally presented at the 2019 Sales Hacker Success Summit. In it, VP of Strategic Accounts at FelxPrintMPS & Host of the Sales and Influence Secrets Podcast Ryan Staley, shares the exact strategy that landed him a $10m client in 10 months. What You’ll Learn. The macro factors affecting the deal. The deal disruptors you need to watch out for.

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Sales Strategy Enterprise Revenue 59

ProfitWell

JANUARY 29, 2020

Today, Casper’s return policy may be haunting them. Plus, an AMA on all things referral marketing. And Userpilot’s Aazar Ali Shad is here to talk about the State of SaaS Product Onboarding. Your top subscription news. Sleep tight (& please don't return your mattress). About 10 months ago , D2C mattress company Casper was valued at $1.1 billion during its last public funding round.

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Onboarding Scale Social Media B2C 65

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Payments

OpenView Labs

JANUARY 29, 2020

Fareed Mosavat, Director of Product at Slack, joins us for a second appearance on BUILD. Learn how Slack’s product teams handle product prioritization at scale, what Fareed thinks about giving product teams a revenue quota, and what he means when he talks about ‘zone-era defense’. The post How Slack Balances the Needs of the User and Buyer in the End User Era [Podcast] appeared first on OpenView.

Scaling 52

Scaling Revenue 52

ProfitWell

JANUARY 29, 2020

Customer success is the third-fastest growing profession in the world. The reason why should be obvious—everything your company does all comes back to one person: the customer. This is why we invited CEO of Gainsight, Nick Mehta and his colleague, Kate Peter to speak at Recur 2019 ; they know the ins and outs of pushing customer success boundaries. “Customer success has totally blown up.

Customer Success 52

Customer Success Retention Software Review Leadership 52

CloseSaaS

JANUARY 29, 2020

A CRM spreadsheet can be a powerful tool for small businesses to get organized with their contacts and stay on top of their pipeline.

Business 52

Business 52

Intercom, Inc.

JANUARY 29, 2020

Building a successful product means saying no. But exactly how do you say it? When you’re on the front lines talking to customers, delivering that news successfully is imperative. As a member of our Customer Support team, I’ve experienced firsthand just how tricky rejecting a customer’s request can be. The information you’re about to share is not what they want to hear and if it’s communicated poorly, can quickly turn an otherwise happy user into an angry customer.

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Customer Support Communication Engineering Innovation 284

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InsightSquared

JANUARY 29, 2020

To a CRO or RevOps leader, predictability is key and surprises are almost always the enemy. So what if you learned four key deals currently in this quarter’s Commit have not interacted with your rep in the past 30+ days? And there are no meetings scheduled. You’d have questions, right? That’s exactly what occurred last week as we met with a very savvy sales leader at a mid-size tech company.

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Forecasting Data Engagement Sales 77

IT World

JANUARY 29, 2020

Cisco says it will offer a Kubernetes-based “container-as-a-service” for its HyperFlex hyperconverged infrastructure (HCI) environment. The turnkey system, called HyperFlex Application Platform (HXAP), is Kubernetes at its core and includes all manner of integrated tools such as container networking, storage, a load balancer and more to let customers install, manage, and maintain a complete platform for cloud-native application development, Cisco stated.

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Cloud Application Development Development Management 49