Fri.Oct 21, 2022

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The three golden rules of a customer-centric subscription business

ChurnZero

This article was originally published on Forbes.com. . Customers’ expectations are changing. Not in terms of how much they expect, because customer expectations have always been high—but in terms of what they expect. The defining measure of a great customer experience used to be a business’s ability to be there for its customers. Availability was enough to win loyalty.

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7 Strategies for Ecommerce Content Marketing

The Daily Egg

Ecommerce has been a huge industry for years, and it’s only going to get bigger. And while the popularity of online shopping. The post 7 Strategies for Ecommerce Content Marketing appeared first on The Daily Egg.

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Customers Love a Good Product Roadmap Review. Go Do More of Them.

SaaStr

So recently, we were collecting feedback from our 200+ sponsors at SaaStr Annual, and I noticed something odd. Our Sponsor NPS this year was 75, which is high in general and especially high for event sponsors. But when we then went to talk to them, we mostly got complaints. It took me a cycle to figure out why, but the answer was obvious: we weren’t asking for feedback the right way.

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6 Ways to Design Your Ecommerce Website (Examples)

The Daily Egg

Picture this: you’ve spent the time and money on a new PPC ad campaign and taking great photos of your products. Now, The post 6 Ways to Design Your Ecommerce Website (Examples) appeared first on The Daily Egg.

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Airflow Best Practices for ETL/ELT Pipelines

Speaker: Kenten Danas, Senior Manager, Developer Relations

ETL and ELT are some of the most common data engineering use cases, but can come with challenges like scaling, connectivity to other systems, and dynamically adapting to changing data sources. Airflow is specifically designed for moving and transforming data in ETL/ELT pipelines, and new features in Airflow 3.0 like assets, backfills, and event-driven scheduling make orchestrating ETL/ELT pipelines easier than ever!

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Introducing SaaStr Workshop Wednesdays! New Content, Every Week, Always Live, Never Recorded

SaaStr

How do you create a concept that not only doesn’t yet exist but hasn’t yet been imagined? Bill Magnuson, Co-founder and CEO of Braze, remembers his company’s founding in 2011 in an office with bare concrete floors—an austerity that he opines as “probably an ingredient for category creation.” Over his decade of experience, he has a few thoughts on how you can both envision and create your company’s path.

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What It Takes to Forge Your Own Category with Braze Co-Founder and CEO Bill Magnuson (Pod 601 + Video)

SaaStr

How do you create a concept that not only doesn’t yet exist but hasn’t yet been imagined? Bill Magnuson, Co-founder and CEO of Braze, remembers his company’s founding in 2011 in an office with bare concrete floors—an austerity that he opines as “probably an ingredient for category creation.” Over his decade of experience, he has a few thoughts on how you can both envision and create your company’s path.

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Best Customer Relationship Management Examples You Should Know

User Pilot

Looking for customer relationship management examples to inspire your brand? This article shows you eight examples and lessons to learn from each. But that’s not all. Toward the end of the article, we highlighted the types of CRM systems and different CRM tools that might be helpful to you. After reading this article, you’ll see how a good CRM helps to cultivate healthy customer relationships that lead to higher engagement, loyalty, customer retention , and mouth-watering LTV.

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The Best Ways to Leverage Visual Storytelling for Sales

Dubb

In this recap from a recent episode of RevShow, Rob and I discuss some of the best ways that you can leverage visual storytelling for sales. Whether you are a brand new member of a sales team or have been leading your sales department for some time, you can definitely rely on these tips. The post The Best Ways to Leverage Visual Storytelling for Sales appeared first on Dubb Blog.

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Toppling the Internet’s Accidental Monarchs: How to Design web3 Platform Governance

Andreessen Horowitz

… The post Toppling the Internet’s Accidental Monarchs: How to Design web3 Platform Governance appeared first on Andreessen Horowitz.

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Build the Case: Quantify the Real Costs of In-House Testing and QA Gaps

Underinvesting in software testing costs more than you think, and now you can prove it. This guide helps you quantify hidden costs like developer time, support overhead, tech debt, and lost revenue. Use the companion calculator to model your own data, and present your findings with a ready-to-edit presentation template. Whether you're making the case to leadership or validating outsourcing, this toolkit gives you the numbers and tools you need.

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Workers with two jobs — is this really a problem?

IT World

If an employee works two jobs, are they really stealing from your company? I don't think so, but Canopy CEO Davis Bell apparently does. Bell, whose company is a midsized, Utah-based accounting practice management software firm, wrote on LinkedIn that he'd recently "fired two recent hire engineers who never quit their last job at a big tech company. The reason?

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What is an SMB? Small to Medium-Sized Business Definition, Examples, and What Sales Needs to Know

CloseSaaS

What is an SMB? A Small to Medium-Size Business is smaller, savvier, and has less time to waste than larger companies. Here's how to navigate the SMB sales process.

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9 more out-of-sight settings for your Google Pixel 7

IT World

This week, we're pawing our way through the giddily good Google Pixel 7 and exploring some of the phone's more easily overlooked options. The Pixel 7 and its plus-sized Pixel 7 Pro sibling are practically overflowing with awesome stuff, y'see, but some of their best experience-enhancing possibilities require a wee bit of spelunking to surface and set up.

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How to Take Advantage of Electronics Sale

SaaS Metrics

Another great way to save money on electronics is to wait for sales. Many retailers offer significant discounts on electronics during special sales events. Keep an eye out for these sales and pounce when you see a good deal. Tips for You to Buy Electronics on Sale Singapore is well-known for being. Read more. The post How to Take Advantage of Electronics Sale first appeared on SaaS Metrics.

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What’s New in Apache Airflow® 3.0—And How Will It Reshape Your Data Workflows?

Speaker: Tamara Fingerlin, Developer Advocate

Apache Airflow® 3.0, the most anticipated Airflow release yet, officially launched this April. As the de facto standard for data orchestration, Airflow is trusted by over 77,000 organizations to power everything from advanced analytics to production AI and MLOps. With the 3.0 release, the top-requested features from the community were delivered, including a revamped UI for easier navigation, stronger security, and greater flexibility to run tasks anywhere at any time.

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Oct 21 – Customer Success Jobs

SmartKarrot

Role: Director, Customer Success Location: Foster City, CA, US Organization: PTC As a Director of Customer Success, you will recruit and retain top industry and customer success talent. Act as a thought leader within the customer community. Develop and manage customer portfolio dashboards and report key health measures. Interact with Sales, Product, Engineering, Support, Services, Finance and Executive teams to drive positive change on behalf of the customers.

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What is roulette, and how to play it online?

SaaS Metrics

Roulette is a much loved and played casino game that has been around for centuries. It is a game of chance and one of the most popular games in casinos worldwide. Roulette in Australia is one of the most straightforward games to play, which is why it is popular among beginners and. Read more. The post What is roulette, and how to play it online? first appeared on SaaS Metrics.

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