IT World
MARCH 28, 2022
Organizations and employees are in the midst of discovering what it means to blend professional and personal life as the world slowly emerges from the grips of the global COVID-19 pandemic. Gone for many — particularly knowledge workers — is the old 9-to-5 workday, or even a pre-set five-day work week. The focus for many organizations now is on results — not how much time people spend achieving them.
Predictable Revenue
MARCH 28, 2022
Inbound and outbound sales each require a unique approach, and there are several key differences to consider when it comes to building your sales playbooks. The post Key Differences Between Inbound and Outbound Sales Playbooks appeared first on Predictable Revenue.
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Intercom, Inc.
MARCH 28, 2022
How do you set your business up for consistent, continuous growth? It’s the million dollar question that businesses face every day. To answer it, we believe that there are three recurring trends that are shaping the future of business: First, businesses across all industries are facing pressure to become digital businesses. While this shift was already underway, the rate of digital transformation is now happening much faster than previously predicted due to the impact of the COVID-19 pandemic.
IT World
MARCH 28, 2022
Cyberattacks have grown in scope and tactics, and Apple devices — often, but incorrectly, thought of as ‘immune’ to viruses and other threats — are becoming bigger targets. In February, researchers issued a second warning about Silver Sparrow malware, which first came to light in November 2021 on Apple’s latest M1 chip. As of mid-February, Silver Sparrow had already infected over 29,000 macOS devices in 153 countries.
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Andreessen Horowitz
MARCH 28, 2022
Building and scaling a company is HARD. The mechanics of just getting set up should not be. Imagine this: you have a great idea you have been vetting for months, you finally convince your dream co-founder to take the plunge … The post Investing in Latitud appeared first on Andreessen Horowitz.
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
IT World
MARCH 28, 2022
We’re told that one of the best ways to stay secure is to make sure our computers are patched. But we need to always be aware that at any given time, there are several vulnerabilities probably known and in use by attackers. The good news is that the number of days between when a bug is identified and when it’s patched is slowly going down, according to the Google Project Zero.
Sales Hacker
MARCH 28, 2022
Want to write sales emails like a pro? Kristina and Will look at common email mistakes (using real examples) and rewrite them so that you can learn what to do differently. Join Kristina Finseth (Sr. Manager, Outbound Growth Marketing at Greenhouse) and Will Allred (Co-Founder & COO at Lavender) to get TWO perspectives and TWO approaches on real sales emails, every week on Sales Hacker.
IT World
MARCH 28, 2022
Apple’s growing enterprise presence is an international affair, spawning a host of supporting companies and technology integrators and a growing community of Apple-focused enterprise technology pros. I spoke to three key Mac solutions providers for enterprise IT to get a sense of where things stand. Apple Silicon, pandemic drive growth. Apple has shown over and over that macOS and Macs are fit for purpose in the enterprise, and this is spawning rapid expansion of the Apple enterprise tech sector
Groove HQ
MARCH 28, 2022
You don’t want to just use any old email template. Your brand has a specific voice. Specific colors. A unique way of communicating with its audience. Let us show you how. The post Guide to Shopify Email Template Apps and Enhancements appeared first on Groove Blog.
Speaker: Timothy Chan, PhD., Head of Data Science
Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.
IT World
MARCH 28, 2022
Visual collaboration company Mural has announced it is making its first acquisition with the purchase of Pittsburgh-based provider of learning experiences, digital resources, and certification programs, LUMA Institute. LUMA is the creator of the LUMA System , a “framework for practicing human-centered design that people can apply to tackle problems of all sizes,” which the company says has been adopted by teams at more than 3,000 organizations worldwide.
CustomerSuccessBox
MARCH 28, 2022
Do you assume everything in this world is equally distributed? Well, we might be wrong in that assumption! In this blog, we talk about how the 80/20 Pareto rule is applicable to customer success. But first, a little backstory. Hear the interesting story: Do you know the man whose head was struck by an apple? I say, it is Isaac Newton and if you recollect, there’s one of the laws of motion on that incident!
SaaS Metrics
MARCH 28, 2022
iGaming is a popular industry among the majority of Aussies. Some of them prefer entertaining themselves with sports betting, while others choose to try their luck in games of chance. For every punter, the main task is to find a reliable gaming facility where the best software is presented. Today, we’re going. Read more. The post Top 5 Australian Online Casinos in 2022 first appeared on SaaS Metrics.
CustomerSuccessBox
MARCH 28, 2022
Most SaaS firms see Customer Success as a necessary evil. However, it’s a growth strategy! Customers buy your product to achieve their goals. If they do, you’ll have more revenue in the form of renewals, upsells, etc. It is the responsibility of the customer success team to ensure that a customer makes a repeat purchase. So, customer success is the ‘growth hack’ that your SaaS firm is looking for!
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Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.
SaaS Metrics
MARCH 28, 2022
Should businesses invest in a Workforce Manage App? We shall go over some of the benefits of adopting such software in your organization by exploring the gains of incorporating Field Service Management software in your operations. 1. Time efficiency/Reduced downtime You can use software to improve operation scheduling, deploy the service team, Read more.
Chargebee
MARCH 28, 2022
High user churn is a nightmare for any business. Here's how you can leverage prorated billing to tackle subscription churn.
SmartKarrot
MARCH 28, 2022
When a customer success manager goes out for an interview, there are always some skills that an interviewer will look out for. A few of the most popular skills are empathy, problem-solving, communication, and relationship management. People from various backgrounds, including economics, arts, and commerce, would love to enter customer success but are unsure whether technical proficiency is an essential qualification.
ChurnZero
MARCH 28, 2022
Big news. BIG RYG 2022 is back in D.C. October 12-13. . One of the coolest things I get to do every year as the CEO of ChurnZero is invite you and other incredible Customer Success leaders to attend, share their knowledge, and set the tone for the future of the industry at the best annual Customer Success conference out there: BIG RYG* 2022. . Why is it the best?
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Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.
SmartKarrot
MARCH 28, 2022
While digital marketing still holds a lot of relevance, several other marketing strategies have emerged. For instance, there is influencer marketing – one of the most popular techniques of marketing today. Customers tend to believe the testimonials of an influencer (much more than the visually appealing ads). This makes influencer marketing a huge hit.
SmartKarrot
MARCH 28, 2022
Role: Customer Success Director Location: Remote, New York, NY, US Organization: Impact As a Customer Success Director, you will be delivering world-class support to the top clients. Maintain a balanced proactive/reactive relationship with your assigned accounts. Expand Impact.com’s presence in the client organizations by developing relationships and facilitating strategic review sessions with senior-level people that have decision-making authority.
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