Thu.Jun 01, 2023

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Only 18% of Your Sales Teams Are Really Hitting Plan Right Now

SaaStr

So in one of the latest SaaStr surveys , we saw what a lot of us are feeling … it’s just hard to hit quota out there. Only 18% of you were hitting the 70%+ quota attainment that high-performing sales teams generally try to hit. And only 43% of you had sales teams that were hitting even 43% of quota attainment. That left 58% of you with sales teams seeing 20%-40% quota attainment … or less.

Scale 266
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How Much More Efficient Should a SaaS Startup Be When Using AI?

Tom Tunguz

If we assume some basic productivity gains in a typical SaaS company from AI in the next 12-24 months, how much more profitable will the business be? Sales development, content marketing, & software engineering strike me as the workstreams that will benefit immediately. Team Team Productivity Gain % of Company Overall Gain SDR/BDR 15% 10% 1.5% Content marketing 30% 5% 1.5% Engineering 25% 40% 10% Overall - - 13% See assumptions here 1 This thought experiment highlights a few ideas to validat

SaaS 305
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Thanks to Carta, Make, Outreach, SAP, and Worldline for Sponsoring SaaStr Europa 2023!

SaaStr

At SaaStr, our partners are an integral part of our events. In June 2023, we’re heading back to London for SaaStr Europa and we wanted to give a special shout-out to some of the companies that will be there with us! We’ll see 2,500+ of the best SaaS founders, execs, and VCs NEXT WEEK June 6-7 at 2022 SaaStr Europa ! Grab tickets here. Join these incredible companies to experience all the value of SaaStr!

Scale 202
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Q&A: Experts say stopping AI is not possible — or desirable

IT World

As generative AI tools such as OpenAI’s ChatGPT and Google’s Bard continue to evolve at a breakneck pace, raising questions around trustworthiness and even human rights, experts are weighing if or how the technology can be slowed and made more safe. In March, the nonprofit Future of Life Institute published an open letter calling for a six-month pause in the development of ChatGPT, the AI-based chatbot created by Microsoft-backed OpenAI.

AI 130
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The Best Product Strategy Is a Customer-Facing Portfolio Strategy

Speaker: John Mansour - President, Product Management University

You know that sinking feeling. You’ve come up with a winning product strategy, everyone’s on board and energized, and you’re halfway down the path to execution only to have it submarined by something someone convinced your leadership was more strategic! It’s a scenario that’s all too familiar and it exemplifies one of the biggest struggles with individual product strategies.

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Dear SaaStr: How Difficult is It To Fundraise Over the Summer?

SaaStr

Dear SaaStr: How Difficult is It To Fundraise Over the Summer? There’s still seasonality to venture fundraising, even now with so much being done over Zoom. Yes, deals get done every day in venture. But especially in bigger partnerships, it’s just harder to get everyone together to approve a deal when some of the folks are on vacation.

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A Guide To SaaS Customer Retention Metrics & Benchmarks in 2023

Chart Mogul

Companies with best-in-class retention grew at least 1.8x faster than their peers in 2022. In an uncertain market, customer retention is key. So if you are keeping a close eye on your retention metrics this year, you’re not alone. Retention is one of the most important metrics when building a successful SaaS business. A low … Companies with best-in-class retention grew at least 1.8x faster than their peers in 2022.

SaaS 90
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From Zero to 30K YouTube Subscribers in Six Months, How This Creator Did It

Buffer Resources

Paul O’Malley’s YouTube channel , which features quick tips to improve efficiency, skyrocketed to over 30,000 subscribers in just under six months. Those are impressive numbers! So how did Paul do it? We sat down with him to discuss his journey and discover the strategies and techniques he used to rapidly grow his audience. Get ready to take notes and learn from a YouTube success story!

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Slides from my SaaStock Presentation: How To Connect Your C-Suite to the Ground Truth

Kellblog

Earlier today I spoke at SaaStock USA in Austin and gave a presentation on connecting your c-suite to the ground truth. I think it’s important that startup founders and leaders understand how easy it is to get disconnected from the ground truth (i.e., the reality of the field, deals, and customer conversations) and how that problem only gets worse as you scale.

Scale 83
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Microsoft launches Apple community for IT admins

IT World

Apple founder Steve Jobs loved Bob Dylan , who sang , “You don’t need a weatherman to know which way the wind blows.” Microsoft seems to have listened to Dylan’s advice and has launched an Apple tech community for IT professionals. Welcome to Microsoft Mac Admins The move reflects the steady growth of Macs across the enterprise, particularly in the US.

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How Intent Data Helps Marketers Convert A-List Accounts

One of the biggest challenges for any B2B marketer is understanding your prospects’ next move — who is most likely to buy and when. Without these insights, marketing campaigns can feel more like guesswork, with high investment and little return. We’re here to tell you there’s a better way. By tracking buyers’ digital footprints and online activity, such as website visits, product reviews, and spikes in content consumption, you can engage prospects with a message that really resonates.

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Capturing Client & Prospect Communication: Unveiling the Powerful Key to Sales Success

yoursales

Capturing Client & Prospect Communication: Unveiling the Powerful Key to Sales Success In today’s hyper-competitive business landscape, where customer-centricity reigns supreme, the ability of capturing client & prospect communication has become a critical component for sales success. Consequently, sales leaders are concerned with how to harness the power of understanding what’s going on in client & prospect communication.

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Asana adds news AI capabilities, outlines company’s product principles

IT World

Work management platform Asana has announced a new set of AI-based product capabilities designed to accelerate decision-making and improve productivity. The new capabilities are underpinned by the company’s new AI offering, Asana Intelligence, and come three months after the company added prediction-based AI tools to its platform. The latest host of features combine Asana’s underlying Work Graph data model with large language model (LLM) capabilities offered by OpenAI’s API to help users stay up

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Software Development KPIs: Essential Metrics for Managing Remote Dev Teams

TurnKey Labs

As an offshore software development partner, we understand the challenges that come with managing remote dev teams. With the shift towards remote work, it’s more important than ever to ensure that your team is delivering top-quality work while working from different locations.

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US working on new laws to ban investments in Chinese tech firms

IT World

The US is working on drafting new regulations that would prohibit investments and transfer of technology to Chinese firms working on developing advanced semiconductors, artificial intelligence , and quantum computing , a US Treasury official said Wednesday. The new regulations will not only focus on Chinese firms but also its military organizations, Paul Rosen, US Treasury’s investment security chief, said at a Senate Banking Committee hearing focusing on countering China and advancing US nation

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Building User-Centric and Responsible Generative AI Products

Speaker: Shyvee Shi - Product Lead and Learning Instructor at LinkedIn

In the rapidly evolving landscape of artificial intelligence, Generative AI products stand at the cutting edge. These products, with their unique capabilities, bring fresh opportunities and challenges that demand a fresh approach to product management. This presentation unveils a comprehensive 7-step framework designed to navigate the complexities of developing, launching, and scaling Generative AI products.

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Unlocking Successful Integration: How to Train Offshore Teams to Thrive in Your Business Culture

TurnKey Labs

Hiring offshore software developers can be a smart move for tech companies seeking to stay competitive in today’s global economy. It’s a great way to expand the talent pool and reduce overall development costs.

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6 Customer Onboarding Challenges, With Solutions to Each

Inturact

Facing customer onboarding challenges head on is a critical move if you hope to nurture your customer relationship the right way. Creating a seamless onboarding process that is also effective is like pouring a strong foundation when building a house. If you don’t have a strong foundation, your relationship, much like that house, can end up in a crumpled heap.

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Maximizing Seasonal Staffing Efficiency in Retail: Scale IT Impact Through User Lifecycle Management

BetterCloud

As the holiday season approaches, retail organizations face the challenge of efficiently managing the user lifecycle, defined as onboarding, mid-life cycle changes, and offboarding, of seasonal workers within their digital infrastructure. This task falls on IT teams, who play a vital role in optimizing productivity and mitigating security risks. In numerous retail organizations, globally, IT and Human Resources (HR) teams are tasked with doubling the number of employees through seasonal staffing

Scale 52
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Cloud Computing Adoption Across Companies

SaaS Metrics

Cloud computing has become a transformative force in the world of technology, driving innovation, and redefining business strategies for organizations of all sizes. Companies worldwide are adopting cloud services to cut costs, improve operational efficiency, and gain a competitive edge. This article will explore the extent of cloud computing adoption among companies.

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Solving the Biggest Tech Challenges in RevOps

In this eBook, we’ll run through real-world examples that show how RevOps teams can benefit from modern solutions for the access, management, and activation of their GTM data. Whether you need to improve lead response times, boost adoption of core tools, improve lead qualification, or target and automate your GTM motions, you’ll find examples of how revenue teams are solving some of the toughest problems in modern business.

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7 Ways AI Can Supercharge Your Personalized Sales Outreach

CloseSaaS

Discover 7 ways AI can take your sales outreach to the next level. Personalize your messaging, streamline your process, and close more deals.

AI 52
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Optimizing App Onboarding: Strategies for Increasing User Activation and Retention

SaaS Metrics

The mobile app world is a highly competitive digital marketing space, with millions of apps vying for users’ attention. In such a crowded industry, the first few seconds of a user’s experience with an app are crucial to its success. This is where app onboarding comes in. App onboarding is the process. Read more The post Optimizing App Onboarding: Strategies for Increasing User Activation and Retention first appeared on SaaS Metrics.

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User Onboarding Demystified: Insights and Tactics for Better User Engagement

Inturact

Simplify your user onboarding process and drive better user engagement with this expert guide. Discover top insights and tactics for success.

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Crafty CTO - Untitled Article

Crafty CTO

A Day Late Soon after I announced that I’m now writing every day and why , I realized, uh oh … what happens if I miss a day? Well, that day arrived yesterday (June 2) when I had a series of unfortunate events trying to streamline my content publishing by doing Hugo site builds in my Cloudflare Pages environment rather than locally. I spent too many hours streamlining (or trying to!

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The Product Symphony: Orchestrating Success with Storymapping

Speaker: Jamie Bernard - Senior Product Director at Launch by NTT Data

In today’s dynamic business landscape, successful product management hinges on a keen understanding of customer needs and market dynamics. Storymapping emerges as an invaluable pre-investment tool, enabling smarter decision-making, more accurate resource allocation, and enhanced scope control. It serves as a catalyst to better align your entire organization, setting the stage for impactful, customer-centric product management.

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Mastering Consultative Selling: Boost Your Sales Success

Teamgate

In the world of sales, there are many different approaches one can take to achieve success. However, one method that has consistently shown its effectiveness is consultative selling. If you’re not familiar with this approach, don’t worry!

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June 01 – Customer Success Jobs

SmartKarrot

Role: Customer Success Manager Location: Austin, TX, United States (Remote) Organization: Sensi.AI As a Customer Success Manager, you’ll include system install and training. Create and sustain enduring, strong relationships with your customers. Boost the growth and retention of your most valuable clients. Represent the customer’s voice to provide insight and feedback into key product and marketing processes through high touch relationships.