Chargebee

SEPTEMBER 30, 2020

“Never let a good crisis go to waste”-Sir Winston Churchill.

105

105

Tom Tunguz

SEPTEMBER 30, 2020

I’ve been steadily progressing through the excellent books in the Stripe Press catalog. First, I read High Growth Handbook. Most recently, I read An Elegant Puzzle: Systems of Engineering Management by Will Larson. It’s the best book I’ve read on engineering management. Will has worked at Digg, Uber, Stripe, and is now at Calm and has seen many engineering teams endure and thrive through hypergrowth.

Engineering 363

Engineering Software Review Systems Review Technical Review 363

SaaStr

SEPTEMBER 30, 2020

Q: Could you talk about your experience with the downside of entrepreneurship or startups? The “downside” of entrepreneurship is that it changes you. Not immediately, but some time around 24 months in: You will think about your start-up close to 24×7. You might only work 40 hours a week. You can’t work constantly. But in your quiet moments, on a run, in the shower … you’ll be thinking about your start-up.

Entrepreneurship 197

Entrepreneurship Startup Leadership 197

Neil Patel

SEPTEMBER 30, 2020

Facebook isn’t going anywhere, anytime soon. With more than 2.6 billion users worldwide – or nearly 28.5% of the total global population – the platform has seen unprecedented success. This also translates to several other advantages that you may not be familiar with: Approximately 1.65 billion users see Facebook ads, out of which 1.21 billion are between the ages of 13 and 34.

Scale 139

Scale Advertising Outsourced Development Software Review 139

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Payments

Sales Hacker

SEPTEMBER 30, 2020

It’s amazing how quickly things change. At the beginning of this year, the U.S. unemployment rate was under 4%. Companies were growing their sales organizations and bringing in more revenue. The biggest obstacle to hiring was that there simply weren’t too many great candidates on the job market. All of that has since been turned on its head. Companies everywhere have frozen their hiring and laid off workers — with sales reps often among the first to go.

Sales Hiring 94

Sales Hiring Scale Sales Recruiting Sales 94

Nimble - Sales

SEPTEMBER 30, 2020

There are many things that a startup entrepreneur needs to keep in mind in order to succeed in a market that is largely dominated by multinationals and domestic industry leaders. Most of these things revolve around the financial, emotional, and technical aspects of running a business. Here are five things that, if you keep them […]. The post 5 Things To Keep In Mind For A Start-up appeared first on Nimble Blog.

Startup 74

Startup Business Marketing 74

Totango

SEPTEMBER 30, 2020

Today we are releasing the Early Warning System SuccessBloc, which gives you instant visibility into customer signals and critical events, alerting you to proactively engage when needed. With this SuccessBLOC, you can identify, categorize and monitor the customer events, activities and behaviors that indicate which customers need attention, and why.

Payment Solutions 62

Payment Solutions SaaS Payments Payment Services Marketplace as a Service 62

Treehouse Technology Group

SEPTEMBER 30, 2020

When an organization is pursuing growth and considering various strategic opportunities such as expansion into new geographies, new product development, diversification, etc., there is a lot at stake. Insights about consumers, markets, economies, geographies, and products prove extremely valuable and can make the difference between sustained success and failure.

Data 52

Data Strategy Development Marketing 52

Zuora

SEPTEMBER 30, 2020

THE NEXT WEB • BY NADESCHA VORNEHM How we get around sustainably and remain mobile in an increasingly busy world is […]. The post Subscription-Based Mobility: How Porsche is Facing Up to New Challenges appeared first on Zuora.

Mobile 52

Mobile Subscription Payment Features Business 52

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

Innovation

Treehouse Technology Group

SEPTEMBER 30, 2020

When an organization is pursuing growth and considering various strategic opportunities such as expansion into new geographies, new product development, diversification, etc., there is a lot at stake. Insights about consumers, markets, economies, geographies, and products prove extremely valuable and can make the difference between sustained success and failure.

Strategy 52

Strategy Data Development Marketing 52

Zuora

SEPTEMBER 30, 2020

THE MOTLEY FOOL • BY DANNY VENA Earlier this month, Walmart (NYSE: WMT) announced the launch of Walmart+, a membership program […]. The post 11% of Americans Have Already Subscribed to Walmart+ appeared first on Zuora.

Subscription 52

Subscription Payment Features 52

Intello

SEPTEMBER 30, 2020

The SaaS industry has grown rapidly over the recent years, and is projected to continue similar growth in coming years. As exciting as these new applications are, it presents a new issue that begs the questions: how do we manage all of these applications? And what does it mean to 'manage' SaaS? This article will outline exactly what SaaS management is, and what it can do for you or your organization.

Management 52

Management SaaS 52

Zuora

SEPTEMBER 30, 2020

CO. EXIST • BY JARED NEWMAN It took about a decade, but Google may have finally gotten streaming TV right. On […]. The post Google is finally ready to fight Roku and Amazon in the streaming wars appeared first on Zuora.

Subscription 52

Subscription Payment Features 52

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Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

Payments

OpenView Labs

SEPTEMBER 30, 2020

Chris Miller stopped by the OV BUILD Podcast to talk about being a key growth leader at HubSpot for over four years, and how he’s been instrumental in driving the company’s adoption of product led growth. In this episode, Chris and host Blake Bartlett discuss: The differences between growth marketing and growth product. How to use the 3 D’s (discoverability, desirability, do-ability) to solve growth problems.

Growth Marketing 52

Growth Marketing Marketing 52

Zuora

SEPTEMBER 30, 2020

FORBES • BY RITA NUMEROF Telehealth provides convenience to patients. It has the potential to improve patient outcomes by ensuring worrisome […]. The post Telehealth is here to stay. What about legacy healthcare providers? appeared first on Zuora.

Healthcare 52

Healthcare Subscription Payment Features 52

SaaStr

SEPTEMBER 30, 2020

A bit of Mary Poppins, when her work is done the wind will shift and she'll be off to the next place that needs her ??. Appreciate the moments you have with folks; especially if they or the combination of them together are truly special. It's never forever. [link]. — stacie frederick (@staciefrederick) September 29, 2020. Especially now that dozens of next-generation SaaS companies have IPO’d, you can start to see the turnover more viscerally than you can observe at quieter,

Sales Recruiting 348

Sales Recruiting Sales Hiring Scale Scaling 348

Intercom, Inc.

SEPTEMBER 30, 2020

Ian MacLean is the Global Head of Customer Care at Aircall , the cloud-based phone system for modern business. With a mission to bring value to voice, Ian’s team of customer care specialists focus on building strong, lasting relationships with their customers, going far beyond just offering a plug-in phone system. This is the first in a recurring series of articles looking at how modern support leaders are navigating the support landscape as it continues to evolve.

Customer Support 211

Customer Support Onboarding Cloud Customer Success 211

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Revenue

SaaStr

SEPTEMBER 30, 2020

Ep. 380: Ryan Sandler is the Co-Founder and CEO @ Truework, the company that gives employees control over employment, income and other identity data. To date, Ryan has raised over $44M with Truework from the likes of Sequoia, Khosla, Menlo and from the founders of companies such as Plaid, Seatgeek, Mino Games and Checkr. Prior to founding Truework, Ryan spent 3 years as a Senior Product Manager @ LinkedIn.

Sales Hiring 128

Sales Hiring Scale Sales Recruiting Banking 128

Totango

SEPTEMBER 30, 2020

Today we’re announcing multiple updates to the Customer 360 SuccessBLOC, making it more powerful than ever before. With the Customer 360 SuccessBLOC, we’ve built you a complete real-time view into customer health, across your entire customer base. This bloc will surface insights into the state of your customer base, their journey and lifecycle, whether they’re using your products or not, their level of engagement, and their willingness to recommend your business, giving you the context and histo

Trends 62

Trends Engagement Enterprise Customer Success 62