Fri.Sep 10, 2021

Reduce Churn: Craft Customer Success Compensation Plans That Attract Top Tier Talent


There are several different models of compensation plans , but not all can be guaranteed to produce the same results for your organization.

Quality of Life: What Does It Mean For A Start-Up?


Recently, I spent several hours with a new but great friend who has been on a vaguely similar journey to me. This friend is one of the hardest working people in the industry. 20×7, near as I can tell. On jets. Investing at a breathtaking pace.


Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

The Complete Guide to Conducting a Video Interview

The Daily Egg

An effective video interviewing process comes with a host of benefits. These include reducing the time to hire, creating a positive candidate. The post The Complete Guide to Conducting a Video Interview appeared first on The Daily Egg. Operations

Cash Cash Plays the Big Party Outdoors at 2021 SaaStr Annual!!


We’re excited to take advantage of our 50+ outdoors acres for the 2021 Sep 27-29 in so many ways! One fun way will be to have Cash Cash join us on Sep 28 100% outdoors, stretched across one of our massive outdoor stages! Grab your SaaStr Annual ticket now.


5 Things You Always Wanted to Know About Automating Data Science, But Never Asked!

Speaker: Judah Phillips, Co-CEO and Co-Founder, Product & Growth at Squark

Automating the sophisticated, complex aspects of data science is now simple with the no-code platform Squark. Judah Phillips, the co-CEO & co-Founder of Squark answers the 5 Things You Always Wanted to Know About Automating Data Science, but Never Asked!

Lenovo’s ThinkReality A3 Smart Glasses look to the future

IT World

Disclosure: Most of the vendors mentioned are clients of the author. This week’s Lenovo Tech World 2021 offered up one of the more exciting product announcements of late: the Lenovo ThinkRealty A3 Smart Glasses.

More Trending

Better marketing with fewer cookies

IT World

You’ve probably had this experience: You go online to research a purchase—like a riding lawnmower—and click around some manufacturer and retail sites. Within an hour, ads for riding lawnmowers start turning up on every website and mobile app you use. The blitz continues for days.

9 AI Tools for Successful Marketing Funnels

Neil Patel

Customer engagement has quickly become a widespread use for AI in the retail industry and beyond. With more customers expecting a hyper-personalized, real-time experience, the demand for AI technology in marketing has never been greater.

AI 89

Facebook smart glasses and some lessons for Apple

IT World

On the road to AR, Facebook snagged some attention this week with the arrival of its first smart glasses. As Apple inches toward the introduction of its own augmented spectacles, are there lessons here about what these things do and how they should work? What Facebook's glasses do. First, let’s take a glance at Facebook’s smart glasses. They offer a pair of cameras to take photos and videos, boast a microphone and a speaker, and are controlled using a voice assistant.


How to Create a Wikipedia Page

Neil Patel

Wikipedia is an ever-evolving, user-generated encyclopedia that allows users to add content, including pages, articles, and general knowledge. Topics span from pinball to Prometheus and everything in between.

A Recruiter’s Guide To Hiring In 2021

With vaccination rates rising, consumers spending more money, and people returning to offices, the job market is going through a period of unprecedented adjustment. As the New York Times observed, “It’s a weird moment for the American economy.” And recruiting professionals are caught in the middle. To make the most of this disruption, you need to understand the economic drivers, develop a strong strategy for unearthing valuable talent, and use the latest tech tools to get the job done. Read this guide to get your recruiting practice ready to thrive in the new normal.

The Three Levels of Director Protection: D&O Insurance, Indemnification Agreements, and Charter Provisions


A corporate lawyer friend once told me to think about director protections as a triangle with three legs [1]: Directors & officers (D&O) insurance (with which most people are familiar). Indemnification agreements (with which some people are familiar).

5 Ways to Grow Your Business Online

SaaS Metrics

All business owners have the same objective: to increase sales and the easiest and fastest way to do this is to utilise all the tools available online. In this guide we will show you what tools to use to drive more traffic to your website and ultimately make more sales. The internet. Read more.

4 Essential Elements Of A Triumphant Customer Success Transformation

Valuize Consulting

Customer Success Is A Mindset. Customer Success in SaaS isn’t just a function or a role within an organization – it’s a company-wide practice that needs to revolve around a universal mentality: when the customer succeeds, we succeed.

Ahead of CPL 2021, Guyana Amazon Warriors retain 11 players and release Captain Chris Green

SaaS Metrics

Guyana Amazon Warriors have been one of the most successful franchises as a five-time runner-up of the Caribbean Premier League. They have announced the list of players for CPL 2021 and that has come as a surprise for their cricket fans as they have released some key players from their squad.

2021 Dresner Advisory Services Business Intelligence Market Study

Every year Dresner reviews the state of the BI market as it stands today. This 12th annual report breaks down customer perceptions of BI and how well each vendor performs. See for yourself how all the major BI vendors stack up.

SaaS Balance Sheet Examples


The balance sheet is one of the three main financial statements, along with the income statement and statement of cash flows , that show your company’s financial health.

6 Easy Steps to Start a Catering Business

The Daily Egg

For many, catering is the dream job. You have creative control, freedom, and flexibility, and you get to watch your business bring. The post 6 Easy Steps to Start a Catering Business appeared first on The Daily Egg. Operations

What Is a Payment Ledger?


A payment ledger is one of the basic tools of bookkeeping. It helps to record payments related to a specific purpose. This might be anything from a small project within a company to the full day-to-day cash activities of the entire company.

Using Salesforce Field Service for Post-Hurricane Recovery


CloudPower is a large electricity company that serves parts of Canada and the United States. Last year, damage from hurricanes destroyed power lines and other infrastructure, resulting in tens of thousands of CloudPower’s customers living without power for an extended period.


Reaching Unreachable Candidates

Speaker: Patrick Dempsey and Andrew Erpelding of ZoomInfo

What is ZoomInfo for Recruiters? Find and connect with the right talent to fill roles fast with more data, basic search, advanced search, candidate and company profiles, and export results. Watch this On-Demand Webinar today to see how ZoomInfo for Recruiters can work to get your talented candidates results.

What Is Price Leadership?


When one company, or a group of companies, has a large enough market share in an industry, it may be able to push the price away from the equilibrium. This is called price leadership.

A Few Types of Senior Hires You’d Think Would Work Out … That Don’t


We’ve talked a ton on SaaStr about how to hire a great VP. We even have 3 great checklists to make sure you hire right: VP of Sales hiring checklist here. VP of Marketing hiring checklist here. VP of Customer Success hiring checklist here.

Examples of Assets in SaaS


In general terms, assets are anything of value owned by someone or something. Assets can be anything from a building to a copyright. They are items that can be converted into cash, and assets can be owned by an individual, company, or government.

Chrome OS: Tips, tools, and other Chromebook intelligence

IT World

Google's Chrome OS platform sure has come a long way. From the early days, when Chrome OS was little more than an experimental " browser in a box ," to today — with the platform powering first-class hardware and supporting a diverse range of productivity applications — Google's once-crazy-seeming project has turned into one of the world's most intriguing and rapidly expanding technological forces. I've been covering Chrome OS closely since the start.

Insiders' Guide to Self-Service Analytics

Self-service analytics are vital for how your users interact and engage with your application. As you explore analytics solutions for your application, see why self-service analytics can prove critical to the adoption and stickiness of your application.