Mon.Nov 27, 2023

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How This Founder Built a $5 Million Product Business With No Experience in Product Development

Buffer Resources

💡 At Buffer, we’ve long aimed to default to transparency, a practice we believe helps eliminate inequality and gives everyone a greater chance of succeeding. Financial transparency is especially close to our hearts, which is why we’re proud to share Open Books, a series of small business owners giving us a peek inside their books in the spirit of being open about finances as well.

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How Salesforce Runs Its Internal Forecasting Process with Salesforce’s VP Sales Strategy & Programs and RVP SMB Sales

SaaStr

​Accurate sales forecasting is more critical to business success than most realize. Having a predictable pipeline enables more effective decision-making, from headcount planning to strategic investments in technology and beyond. During SaaStr Annual , Eric Huff, VP of Sales Strategy and Programs, and Theresa Stevens, Regional VP of the SMB sales team, shared an “under the hood” look at how Salesforce does its internal forecasting using Salesforce.

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How a SIP Registrar Simplifies Remote Work

The Daily Egg

Every day, new tools and systems are being developed to make remote work easier. In some cases, however, the technology we use. The post How a SIP Registrar Simplifies Remote Work appeared first on The Daily Egg.

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Dear SaaStr: What Risks Do Limited Partners in VC Funds Face That General Partners Do Not?

SaaStr

Dear SaaStr: What Risks Do Limited Partners in VC Funds Face That General Partners Do Not? Limited Partners or “LPs” are the folks that give the VC partners (the “General Partners”) the actual money to invest. There are many types of LPs, but the vast majority of the money comes from large endowments, non-profits, and sovereign wealth funds.

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Airflow Best Practices for ETL/ELT Pipelines

Speaker: Kenten Danas, Senior Manager, Developer Relations

ETL and ELT are some of the most common data engineering use cases, but can come with challenges like scaling, connectivity to other systems, and dynamically adapting to changing data sources. Airflow is specifically designed for moving and transforming data in ETL/ELT pipelines, and new features in Airflow 3.0 like assets, backfills, and event-driven scheduling make orchestrating ETL/ELT pipelines easier than ever!

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When Not to Use Artificial Intelligence in Digital PR

The Moz Blog

In the field of public relations, the human touch remains essential and irreplaceable. Learn when not to use artificial intelligence in digital PR.

More Trending

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The next generation: Leveraging customer success to drive value

Totango

“Customer success is driving value to customers. Digital customer success is driving value more efficiently using a software or service that allows companies to grow and deliver value without using excessive resources” – Chris Dishman, SVP Customer Success, Totango. In a recent episode of The Digital Customer Success Podcast , Totango’s SVP of Customer Success, Chris Dishman had an insightful conversation with host Alex Turkovic about digital customer success (CS) hot topics, including health sc

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Revenue Growth Rate: Definition, Formula & How to Improve it

User Pilot

Tracking revenue on a spreadsheet is easy, but understanding the underlying factors influencing revenue growth rate is a different ball game. By the end of this article, you will be equipped to do that. As you read on, you will learn: How to properly define revenue growth. The formula to calculate growth rate and what good growth looks like. Related metrics that impact your revenue and how to use the insights to turn your product into a growth engine.

Payments 105
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Trends shaping The Forrester Wave™: Customer Success Platforms report

Totango

After several years of relentless pursuit of new business, 2023 made it clear to many companies that growth at all costs is not a sustainable strategy. With acquisition costs proving too high in today’s constrained environment, many businesses are finally putting greater focus on nurturing existing customer relationships to ensure retention and expansion.

Trends 98
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Product Growth vs. Product-Led Growth

User Pilot

Product growth vs. product-led growth? SaaS companies like Slack and Atlassian pioneered the product-led growth (PLG) model as a way to reach customers through the product. Theoretically, this model helps companies scale with lower costs and higher retention. But there’s also the product growth strategy, which shares some similarities and differences with the PLG model.

Scale 105
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Build the Case: Quantify the Real Costs of In-House Testing and QA Gaps

Underinvesting in software testing costs more than you think, and now you can prove it. This guide helps you quantify hidden costs like developer time, support overhead, tech debt, and lost revenue. Use the companion calculator to model your own data, and present your findings with a ready-to-edit presentation template. Whether you're making the case to leadership or validating outsourcing, this toolkit gives you the numbers and tools you need.

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Know Your Customer (KYC): What It Is and How to Comply

Stax

204.5 billion. That’s the amount of non-cash payments made in the U.S. in 2021, according to the Federal Reserve. That’s a lot of money being exchanged—and also provides a huge amount of possibility for financial crime. Financial crime can take on several faces, including (cyber) fraud, cryptocurrency scams, and money laundering—and companies offering financial services can lose out on serious bucks.

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Progress Reports in Project Management: Definition, Process & More

User Pilot

Having to write progress reports may seem like a nuisance with all the other things you have to do, but they’re essential to ensure smooth project delivery. This article explores: What progress reports are Why they’re important in product and project management How to develop robust reports Best practices for writing them Let’s dive in!

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Free Contact Management Software | Ultimate Guide

Teamgate

In today’s digital age, managing contacts efficiently is crucial for any business, and free contact management software offers a viable solution. This article delves into the significance of effective contact management, essential features of such software, and how they can transform business operations.

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Churn Rate vs Retention Rate: Formulas, Benchmarks and Ways to Improve

User Pilot

Wondering how churn rate vs retention rate are different? Both metrics are important to track if you want to implement a successful product retention strategy. In this article, we will cover: Formulas to calculate each of these metrics. Other important metrics related to churn and retention efforts. Ways to analyze churn and improve retention rates based on the data.

Churn 102
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What’s New in Apache Airflow® 3.0—And How Will It Reshape Your Data Workflows?

Speaker: Tamara Fingerlin, Developer Advocate

Apache Airflow® 3.0, the most anticipated Airflow release yet, officially launched this April. As the de facto standard for data orchestration, Airflow is trusted by over 77,000 organizations to power everything from advanced analytics to production AI and MLOps. With the 3.0 release, the top-requested features from the community were delivered, including a revamped UI for easier navigation, stronger security, and greater flexibility to run tasks anywhere at any time.

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Harmonizing sales and CS to drive revenue growth and deliver value

Totango

We know that sales and customer success (CS) teams must work together to drive revenue growth and expansion. How teams accomplish this challenging dance, however, is an ongoing question. Totango’s SVP of Customer Success Chris Dishman recently sat down with the Customer Success Collective in an exclusive episode of the CS School Podcast where he offered some keen insights into how to create and foster a harmonious relationship between sales and CS.

Revenue 71
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Google Doc Calendar Templates: Your Key to Staying Organized and Productive

Nimble - Sales

Managing a hectic professional schedule often entails grappling with the challenge of maintaining a clear and well-organized calendar. Determining the days with the most flexibility and discerning already occupied time slots can be a complex task. If you’ve ever faced this common challenge, the answer might be a Google Doc Calendar Template. This blog dives […] The post Google Doc Calendar Templates: Your Key to Staying Organized and Productive appeared first on Nimble Blog.

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a16z Connect/Fintech

Andreessen Horowitz

There is no excerpt because this is a protected post.

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Stopping Revenue Leakage in Managed Services: A Comprehensive Guide

Blulogix

Stopping Revenue Leakage in Managed Services: A Comprehensive Guide By BluLogix Team In the ever-evolving landscape of Managed Service Providers (MSPs) , the intricate nature of usage charges often poses a significant billing challenge. As these providers navigate through offering Unified Communications-as-a-Service (UCaaS) , Software-as-a-Service (SaaS) , and various Cloud offerings, managing these usage charges becomes more complex.

Revenue 59
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Struggling to Scale Test Coverage Under Pressure?

When test coverage falls behind release velocity, quality suffers, and your team feels the consequences. This guide outlines when it makes sense to outsource quality assurance (QA), the risks to watch for, and how to scale testing without increasing headcount or slowing down engineering. You will learn how leading teams are leveraging external QA partners to expand coverage, enhance defect detection, and remain aligned with CI/CD timelines.

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Mastering ecommerce conversion rate optimization: expert tips and inspirational examples 

Unbounce

/ Landing page optimization Mastering ecommerce conversion rate optimization: expert tips and inspirational examples By Alan O’Sullivan. Updated on November 27, 2023. 37 min read If you work on ecommerce projects and you’re not already BFFs with conversion rate optimization (aka “CRO”), you’re really missing out. They might not be the coolest kid on the digital marketing campus, but CRO is low-key the most valuable friend you can have while you’re finding your way around campus and preppi

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MLOps vs AIOps: Exploring the Difference

TurnKey Labs

What’s a machine learning model’s least favorite subject in school? History, because it keeps forgetting the past data. Now that we’ve got your algorithms warmed up with a tech chuckle, let’s dive into the serious business of MLOps and AIOps.

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Using Paystack for Shopify Merchants To Empower Your E-Commerce Business

Subscription Flow

In recent years, an e-commerce platform, by the name of Shopify , has grown in popularity. It was launched by Canadian entrepreneurs in 2006 and it provides online store-fronts to businesses and manages their transactions and inventory seamlessly. It can also be dubbed as a great equalizer because it empowers merchants from all around the world by helping them gain an online presence.

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Pendo vs Appcues vs UserGuiding for In-App Surveys

User Pilot

Looking for a good in-app surveys tool and wondering which one of Pendo, Appcues, and UserGuiding is the best option for your SaaS company? Let’s compare them! There are plenty of tools for in-app surveys on review sites, but they don’t make the choice any easier. The crux of the issue is – to make the right choice, you need to account for your priorities: your different jobs to be done, budget, and the size of your company.

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Agent Tooling: Connecting AI to Your Tools, Systems & Data

Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage

There’s a lot of noise surrounding the ability of AI agents to connect to your tools, systems and data. But building an AI application into a reliable, secure workflow agent isn’t as simple as plugging in an API. As an engineering leader, it can be challenging to make sense of this evolving landscape, but agent tooling provides such high value that it’s critical we figure out how to move forward.

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Einstein Bots – A Helping Hand for your Salesforce Org

CloudKettle

What are Einstein Bots? Einstein Bots are Chatbots that are easy to configure from Salesforce’s User Interface. Bots automate tasks and can save costs by solving simple problems for your business. For many businesses, Bots can provide a pleasant customer experience by answering FAQs, providing basic information, and even scheduling appointments. Beyond acting as problem […] The post Einstein Bots – A Helping Hand for your Salesforce Org appeared first on CloudKettle.

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Pendo vs Appcues vs UserGuiding for Event Tracking

User Pilot

Looking for a good event tracking tool and wondering which one of Pendo, Appcues, and UserGuiding is the best option for your SaaS company? Let’s compare them! There are plenty of tools for event tracking on review sites, but they don’t make the choice any easier. The crux of the issue is – to make the right choice, you need to account for your priorities: your different jobs to be done, budget, and the size of your company.

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What is External Penetration Testing?

Audacix

Table Of Contents External penetration testing isn't just about protecting your applications and APIs - it should be a key part of a multifaceted security strategy that has far-reaching benefits. It aids in risk mitigation by identifying and remedying vulnerabilities promptly. External pen testing reduces the likelihood of cyber-attacks and potential data breaches from an external point of contact for the software.

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Pendo vs Appcues vs UserGuiding for Customer Satisfaction

User Pilot

Looking for a good customer satisfaction tool and wondering which one of Pendo, Appcues, and UserGuiding is the best option for your SaaS company? Let’s compare them! There are plenty of tools for customer satisfaction on review sites, but they don’t make the choice any easier. The crux of the issue is – to make the right choice, you need to account for your priorities: your different jobs to be done, budget, and the size of your company.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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How to Make Security for Web Applications Ironclad

Audacix

Table Of Contents Around 51% of organizations are planning to increase their investments in improving security for web applications, as per recent research from IBM. However, it is important to note that application security is not a one-time purchase or investment but an ongoing and long-term process. It's a combination of the right tools, used by people with the right skills while applying the right processes.

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Pendo vs Appcues vs UserGuiding for Tracking and Measuring NPS

User Pilot

Looking for a good tracking and measuring NPS tool and wondering which one of Pendo, Appcues, and UserGuiding is the best option for your SaaS company? Let’s compare them! There are plenty of tools for tracking and measuring NPS on review sites, but they don’t make the choice any easier. The crux of the issue is – to make the right choice, you need to account for your priorities: your different jobs to be done, budget, and the size of your company.

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Heap vs Amplitude vs Mixpanel for SaaS Analytics

User Pilot

Looking for a good SaaS analytics tool and wondering which one of Heap, Amplitude, and Mixpanel is the best option for your SaaS company? Let’s compare them! There are plenty of tools for SaaS analytics on review sites, but they don’t make the choice any easier. The crux of the issue is – to make the right choice, you need to account for your priorities: your different jobs to be done, budget, and the size of your company.