ChurnZero

FEBRUARY 25, 2020

This crucial first interaction time between you customer, your product and your team establish the groundwork that can jumpstart success or accelerate failure. . You will also want to work with the customer to get data on prior performance if available, so you know the baseline you are working from.

Onboarding 59

Onboarding Software Review Churn Customer Success 59

Sales Hacker

MAY 8, 2020

This video training was originally presented at the 2019 Sales Hacker Success Summit. In it, Strategic Account Manager and top 1% performer at Oracle, Jamal Reimer, shows you how to think big and close on mega deals. Why mega deals aren’t just for sales superheroes. I help sales reps and sales teams become whale hunters.

Outsourced Development 61

Outsourced Development VP of Engineering Consulting Sales Hiring 61

Kellblog

DECEMBER 27, 2021

Net dollar retention becomes the top SaaS metric. Management changes , as leadership teams drift from a spirit of value creation for customers to value extraction from them. The combination of Covid accelerating digital transformation and unprecedented VC financing has accelerated software company growth (aka, the Covid boost ).

Blockchain 142

Blockchain Technical Review Venture Capital Sales Hiring 142

FastSpring

DECEMBER 8, 2022

Highlights from Our Conversation Where Should SaaS Companies Localize [2 min clip] David walked through a step-by-step process to assess where SaaS and software companies should consider localizing. Start with your existing sales and see where there’s interest from existing buyers. David used the U.S.

Payment Methods 78

Payment Methods Payment Solutions SaaS Payments Software Review 78

SaaStr

JANUARY 21, 2020

Justin Welsh, former SVP of Sales at PatientPop explains how he started in SaaS in 2009 as the second sales hire at Zocdoc. Justin used Sales Culture to grow a successful PatientPop team to 140 employees and 55 million in revenue. Justin Welsh | SVP Sales @ PatientPop. Want to see more content like this?

Sales Recruiting 270

Sales Recruiting Sales Hiring Scale Sales 270

Outseta

OCTOBER 16, 2017

By Geoff Roberts 20 min read As the SaaS business model has matured over the course of the past decade, it's fair to say that awareness of the importance of the customer success function has escalated dramatically. And of course being the principal person for communicating internally with our team.

Interviewing 40

Interviewing Customer Success SaaS Software Review 40

Sales Enablement, SaaS and Growth

AUGUST 28, 2018

One of the questions I get asked most frequently is around building a sales enablement strategy and what that might look like. While each company, context and industry is different, I believe that there are some fundamentals that should form the blueprint of any sales enablement strategy. A good idea is a good idea after all.

Sales Enablement 122

Sales Enablement Scale Strategy Underperforming Technical Team 122

SmartKarrot

JUNE 11, 2021

Customer success leaders, and customer success teams to improve their skills and credentials. One can boost skills and accelerate a career online. The course provides tools that will ensure high quality task performance while improving efficiency and productivity. The course is designed for early career professionals.

Customer Success 22

Customer Success Sales Hiring Technical Review Scale 22

SaaStock

MARCH 20, 2019

As we wrote in our launch post about expanding SaaStock New York into SaaStock East Coast , our main aim is to foster a community of top SaaS companies that spans all the way from Florida to Quebec. The SaaS industry’s beating heart will probably always be New York, and it will also be the home of SaaStock East Coast on June 4-6.

SaaS Payments 271

SaaS Payments Merchant Services Payment Solutions Payments 271

Sales Hacker

DECEMBER 23, 2020

Let’s address the elephant in the room – there are just too many sales resources available to know what’s good and what isn’t. We decided to tackle the heavy lifting to create this round-up of our favorite sales resources, tools, and guides. Sales Outreach: Tools & Templates. Remote sales resources. Best sales books.

Scale 80

Scale Sales Hiring Sales Social Media 80

Sales Hacker

NOVEMBER 15, 2017

With the rise of AI, new sales technology and automation at the forefront of the sales echo chamber these days, we thought we’d take a moment to bring it back to BASICS – that’s why we’ve rounded up this complete glossary of sales terms and definitions to help you remember where it all started.

Scale 99

Scale Payment Methods Sales Recruiting SaaS Payments 99

Totango

SEPTEMBER 22, 2022

SaaS Tools to Jumpstart Your Business Growth: Five Essential Apps. Software-as-a-Service ( SaaS ) tools automate your business functions, fueling your growth by increasing efficiency. This promotes higher customer satisfaction and retention, elevating sales and increasing revenue. What Are SaaS Tools? Marketing and sales.

SaaS Payments 71

SaaS Payments Scale Payments Payment Solutions 71

SaaStr

NOVEMBER 1, 2019

Here is our countdown to our top ten most downloaded podcasts of all time. Sometimes oldies are goodies, especially when it comes to some of our most downloaded podcasts. Sometimes oldies are goodies, especially when it comes to some of our most downloaded podcasts. How did David make his way into the world of SaaS?

Technical Review 160

Technical Review Development Team Review Scale Software Review 160

SaaSOptics

JUNE 9, 2022

Unless you’re determined to bootstrap your way to an IPO, securing funding is one of the first hurdles you’ll have to face to successfully scale a SaaS business. . As the pressure to build faster and scale continues to influence the tech space, both SaaS veterans and IPO hopefuls have funding on their minds.

Investment 82

Investment Scale Venture Capital SaaS 82

ChurnZero

JUNE 22, 2021

Includes: 1 downloadable resource and certificate on completion. This course is for: If you work with customers and are interested in the topics of marketing, market research, sales, customer service and strategy this course is for you. Includes: 1 downloadable resource and certificate on completion. hour on-demand video.

Customer Success 92

Customer Success Churn Consulting Marketplace as a Service 92

User Pilot

MAY 26, 2024

How to leverage them to drive more growth in your SaaS? In this article, we’ll explore what funnels are in marketing and how understanding both the marketing and sales funnel is crucial for driving growth in SaaS. They’re pivotal in transforming interest into sales, setting the stage for the comprehensive insights ahead.

Marketing 52

Marketing Software Review Systems Review B2B 52

SaaStock

MARCH 20, 2019

As we wrote in our launch post about expanding SaaStock New York into SaaStock East Coast , our main aim is to foster a SaaS community that spans from Florida to Quebec. The SaaS industry’s beating heart will probably always be New York, and it will also be the home of SaaStock East Coast on June 4-6. Founded: 2009.

SaaS Payments 100

SaaS Payments Merchant Services Payment Solutions Payments 100

ChurnZero

AUGUST 28, 2020

SaaS onboarding makes or breaks your customer retention. To hear exactly what the experts had to say on how to crush onboarding, download the full eBook. Work cross-functionally during onboarding: Get alignment with CEO and executives to work across teams. But it’s not just about Sales and Customer Success.

Onboarding 59

Onboarding Sales Recruiting Software Review Technical Review 59

User Pilot

JULY 20, 2023

If you’re looking to accelerate product growth and adoption with the help of AI, you’re in the right place. TL;DR The best AI productivity tools can go through all the data you gather in minutes, automate menial tasks, and free up your team members’ time so they can focus on more human-critical work like content creation.

Artificial Intelligence 98

Artificial Intelligence AI Search AI Software Review 98

Valuize Consulting

NOVEMBER 19, 2021

Generated from a strong Voice of Customer (VoC) program, these insights are fundamental to truly understanding your customers; in fact, over 70% of top performing organizations are skilled at generating actionable insights through customer feedback data and proactive at taking action on those insights to make a tangible business impact ( 2021 ).

Scale 52

Scale Technical Review Social Media Investment 52

OpenView Labs

DECEMBER 17, 2020

Four years ago, OpenView released the first annual Expansion SaaS Benchmarks Report in order to fill a critical data gap for SaaS founders and CFOs who had a lot of questions about optimal growth rates, burn levels, gross margins and other key data points. Enterprise software is recession-proof.

Benchmarks 52

Benchmarks Scale SaaS Software Review 52

SaaStr

FEBRUARY 21, 2020

Since then David has founded a total of four separate companies and performed one turn-around. David is also the author of foreentrepreneurs.com the must read blog in the world of SaaS metrics. In Today’s Episode We Discuss: * How David made his way into the world of SaaS at the age of 22. Three of these companies went public.

Scale 190

Scale Sales Hiring Underperforming Technical Team Sales Recruiting 190

User Pilot

MAY 12, 2024

You need more survey templates and better survey analytics : Userpilot surpasses Product Fruits by offering more survey templates for user experience improvement, product research, customer satisfaction, and sales attribution. Without further ado, let’s see the primary scenarios where Product Fruits is useful for your SaaS business!

Software Review 52

Software Review SaaS Onboarding AI Search 52

OpenView Labs

JANUARY 14, 2020

Field sales was the norm and Oracle reigned supreme. In the early 2000s, Salesforce and a host of others disrupted that model with outbound sales over the phone, which promised a similarly high close rate at one-third the cost and one-third the amount of time. Back in the the 1980s, software was sold on the golf course.

Scale 62

Scale Benchmarks User Experience B2B 62

SaaStr

AUGUST 22, 2020

” And fast-forward, here we are today, the pandemic has woke us all up and has accelerated our need to change our mindset about the workplace and all things workplace. And honestly, we’re limiting ourselves by proximity on recruiting a diverse best-in-class team. The future of workplace is going to be hybrid.”

Sales Recruiting 151

Sales Recruiting Cloud CTO Hire Scale 151

Intercom, Inc.

JULY 9, 2020

I’m also mentoring startups in terms of marketing SEO go-to market at the German Accelerator, which is the official startup program in the Silicon Valley of Germany. I’d love to dive into what those strategies were like, especially first at Atlassian, particularly because they had no sales team. Kevin: Absolutely.

Technical Review 199

Technical Review Scale Underperforming Technical Team Software Review 199

SmartKarrot

JANUARY 20, 2022

Software-as-a-Service (SaaS) businesses use a cloud-based technology distribution model to deliver software. The SaaS market is at the heart of several creative, high-growth businesses in the UK and worldwide. We have profiled a list of the top 25 SaaS companies in the UK. Triptease is a SaaS startup based in the United Kingdom.

Merchant Services 10

Merchant Services SaaS Payments Payment Methods Payment Solutions 10

User Pilot

MAY 23, 2023

We know that choosing the best product adoption platform for your SaaS is difficult. Whether you’re looking mainly to improve your user onboarding or product analytics, collect user feedback or NPS – you’ll find out how Userlane performs vs Usetiful vs Userpilot – and which one is the best choice for you!

Software Review 52

Software Review SaaS Technical Review Onboarding 52