SaaStr

JULY 9, 2019

Giraffe is a mobile job matching platform that helps medium skilled workers get access to opportunities and helps businesses to recruit staff faster, and easier, and more affordably than any other way. So you can see how technology’s starting to play a very important role in development of Africa. I’m from South Africa.

Scale 162

Scale Sales Recruiting Scaling SaaS Payments 162

SaaStr

MARCH 26, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. Know who is the foundation of your product and build your product for that user (in Stripe’s case, developers). They were self taught developers.

Scale 150

Scale Payment Services Payment Methods Scaling 150

ProfitWell

OCTOBER 10, 2019

Your top subscription news. Userpilot’s Aazar Ali Shad begins his latest Twitter storm with a question for the product peeps out there: how do you run sales in the era of product-led growth? And if we look at the product-led vs. sales-led approach, there’s a solid juxtaposition here. A product-led tweet storm.

Technical Advisors 62

Technical Advisors Sales Recruiting Sales Hiring Customer Lifetime Value 62

SmartKarrot

JANUARY 4, 2023

Engage Sales, Solutions, and Product/Engineering to validate new business scope as it pertains to customer contract documents, technical specifications, and data analytics to ensure correct technologies are selected to support customer requirements. Responsible for the onboarding process for new accounts to ensure successful implementations.

Customer Success 19

Customer Success Sales Recruiting Technical Review Outsourced Development 19

SmartKarrot

MARCH 31, 2022

Management of renewals for subscription memberships. Monitor account and service health and develop plans to save at-risk accounts. Identify cross-selling opportunities that align customer, policy, and regulatory needs in order to boost customer satisfaction and grow the account.

Sales Recruiting 19

Sales Recruiting Customer Success Sales Hiring Systems Review 19

OpenView Labs

MARCH 29, 2019

strategic narrative) has permeated its ranks because they’re usually staffed by a mix of sales, marketing and product people. Or haven’t permeated those ranks: One sales rep told me if I wanted to hear a really good version of the pitch, it was too bad because his CEO, who would be back shortly, was really good at that.

Sales Recruiting 65

Sales Recruiting Underperforming Technical Team Subscription Payment Features 65

FastSpring

MARCH 27, 2023

Ryan Austin had VP-level experience in training when he decided to start a consulting business to help enterprise-level companies with their corporate learning and development initiatives. Founded in 2019, Cognota is the first and only LearnOps platform for corporate learning and development teams.

Payment Solutions 111

Payment Solutions Payment Services SaaS Payments VP of Engineering 111

SaaStr

MARCH 18, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. They were self taught developers. Payments has been around for thousands of years. We abstracted the way a lot of the complexity of payments.

Scale 116

Scale Payment Services Payment Methods Sales Hiring 116

ProfitWell

OCTOBER 23, 2019

Your top subscription news. Userpilot’s Aazar Ali Shad begins his latest Twitter storm with a question for the product peeps out there: how do you run sales in the era of product-led growth? And if we look at the product-led vs. sales-led approach, there’s a solid juxtaposition here. A product-led tweet storm.

Technical Advisors 40

Technical Advisors Sales Recruiting Sales Hiring Customer Lifetime Value 40

ChurnZero

DECEMBER 18, 2020

Stay tuned: The full Customer Success Leadership Study report with more key findings and recommendations for Customer Success leaders will be available in the beginning of January 2021. For me, it’s adoption, which hopefully could be a joint leadership between product and Customer Success. Finish the feature. How was it marketed?

Customer Success 87

Customer Success Sales Recruiting Finance Sales Hiring 87

Neil Patel

DECEMBER 17, 2020

A sales rep completes their proposal and it’s automatically routed to the right manager for review and approval. Not only is that rep moving on to their next task, the pending approval is queued up exactly where it needs to be for the manager. Low-Code Application Development.

Payments 131

Payments Payment Solutions Software Review Payment Services 131

SmartKarrot

APRIL 13, 2020

SaaS businesses are organizations that provide subscription-based software applications that are centrally hosted on their servers over the internet. Instead of buying and installing the infrastructure, customers can simply bear the subscription costs of the functionalities they use. Source: Byteant , December 2019. Customer Support.

SaaS Payments 19

SaaS Payments Payment Solutions Payment Services Sales Recruiting 19

SmartKarrot

OCTOBER 7, 2021

Develop and implement a framework to proactively identify risks and minimize customer churn. Coach CSMs to deepen their customer expertise, be change management partners within their accounts, and accelerate transformation within our customers’ businesses. Apply here: [link].

Customer Success 19

Customer Success Sales Recruiting Scale User Experience 19

SmartKarrot

OCTOBER 28, 2021

Build relationships with internal teams to develop and implement plans that provide increased value to the business. Work cross-functionally with Marketing, Implementations, Product, and Engineering teams to develop innovative approaches driving positive business outcomes with Enterprise Customers. Cross-sell and up-sell opportunities.

Customer Success 19

Customer Success Sales Recruiting Sales Hiring Data Analysis 19

SmartKarrot

APRIL 6, 2021

Role: Director of Customer Success Location: Boca Raton, FL, US Organization: GRUBBRR As a Director of Customer Success, you will collaborate with sales and operational leadership to ensure business objectives are aligned, effectively create a bridge between the departments to ensure accuracy and ensure metrics are being met.

Customer Success 10

Customer Success Sales Recruiting Sales Hiring Scale 10

Intercom, Inc.

APRIL 22, 2019

With the advent of the subscription economy, support is increasingly responsible for fostering that relationship over time (which can lead to more long-term revenue). For us, that first fit was with growing sales teams. We were very, very focused on that fit – to be even more specific, on growing sales teams for high-tech products.

Scale 156

Scale Scaling AI Search Underperforming Technical Team 156

Sales Hacker

MAY 27, 2019

This week on the Sales Hacker podcast, we speak with Scott Armour. Subscribe to the Sales Hacker Podcast. The Flip Between Sales and Marketing [29:09]. Welcome to the Sales Hacker Podcast. Scott has had a multi-decade career specializing in building and scaling sales organizations. We’re on iTunes. And on Stitcher.

Scale 60

Scale Sales Recruiting Outsourced Development Communication 60

Sales Hacker

OCTOBER 7, 2021

Women in sales often have a polarizing experience. In the Sales Hacker video series Aha Moments , I asked 10 women: “What is one ‘aha moment’ you’ve had in your sales career?”. The conversations that followed were so authentic and encouraging that we decided to expand this conversation to other badass women in the sales world.

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130

Unbounce

JUNE 16, 2020

For example, ActiveCampaign’s reseller program offers beefier discounts to partners as they grow, letting them set their own pricing and pocket the difference: ActiveCampaign’s reseller program offers deeper discounts on pricing as more sales are made, creating an incentive to go big. This generates recurring revenue.

Outsourcing Services 131

Outsourcing Services Sales Recruiting Scale SaaS 131

Sales Hacker

AUGUST 18, 2020

This week on the Sales Hacker podcast, we’ve got a fantastic episode for you. He even managed to help pivot the company from a programmatic transactional revenue model to a subscription model over the course of, not just the last three months during COVID, but over the course of the last few years. More sales meetings.

Subscription 106

Subscription Payment Features Scale Underperforming Technical Team 106

Sales Hacker

APRIL 21, 2021

“It looked like being the pain in the butt BDR who asked way too many questions, broke anything that could possibly be broken, and paid for my own subscriptions to software just because I wanted to tinker with things before I had to bother asking for approval and budget.”. Do you love chasing down the sale? Unified data problems.

Scale 100

Scale Technical Review Sales Recruiting Technical Advisors 100

SaaStr

AUGUST 7, 2020

359: The Secrets to Vertical Growth, What it Really Takes to Build a $1B SaaS Company with Matt Garratt, SVP, Managing Partner @ Salesforce Ventures, Trisha Price, Chief Product Officer @ nCino and David Schmaier, CEO & Founder @ Vlocity. They need fewer sales as a percentage of overall employees.

Payment Solutions 150

Payment Solutions Pricing Payments Payment Services 150

Sales Hacker

NOVEMBER 15, 2017

With the rise of AI, new sales technology and automation at the forefront of the sales echo chamber these days, we thought we’d take a moment to bring it back to BASICS – that’s why we’ve rounded up this complete glossary of sales terms and definitions to help you remember where it all started.

Scale 99

Scale Payment Methods Sales Recruiting SaaS Payments 99

SaaStock

FEBRUARY 14, 2019

The company’s best-selling book, Predictable Revenue , details the hugely successful outbound process and sales created specifically for Salesforce. Afterward, he delved into education management by creating his own business, Mestreduca, a platform targeted at educational institutions. Talk: SaaS.City Bootcamp: Sales Leadership.

Technical Review 207

Technical Review Scale Entrepreneurship Sales Hiring 207

Intercom, Inc.

JUNE 3, 2021

In terms of research and development or generally the product and engineering functions, the people who produce your software, this really is a question of investability. If you’ve got a good setup, then more teams equal more product, and more product equals more marketing and more sales and all sorts of stuff like that.

Strategy 228

Strategy Software Review Development Team Review Sales Recruiting 228

Intercom, Inc.

FEBRUARY 14, 2018

You’ll never have to explain the importance of your discipline, nor explain what it is you do, to anyone in the leadership team. Leadership doesn’t understand what it is you do. Our leadership continually talks about our mission, and we have supporting material so everyone can understand it. We understand you. At Intercom.

Sales Recruiting 188

Sales Recruiting Technical Review Leadership Systems Review 188

Incredo

NOVEMBER 1, 2019

Do you want to grow your SaaS sales team and improve your processes? maintain healthy atmosphere in your Smarketing team, make smart choices regarding your SaaS sales model, strategy, pricing, . build smoother connections both with your prospects through optimized sales process. And from SaaS sales models to SaaS pricing.

SaaS Payments 157

SaaS Payments Payment Methods Sales Recruiting Sales Hiring 157

SaaStr

JULY 15, 2022

Jason Lemkin: I’ll answer it, but are you thinking more on sales or technology or broadly speaking in the question? Ash Bhoopathy (@ashbhoopathy): Probably more around go-to-market and sales. First of all, on go-to-market and sales and marketing, be very, very wary of folks that want to outsource your core.

Scale 250

Scale Outsourcing Services Sales Hiring VP of Engineering 250

CustomerSuccessBox

JUNE 8, 2021

Effectively communicate customer learnings to the sales and product team to help direct the roadmap of the company. Establish and manage Customer Success KPIs (Renewal Rate, Customer Health, Onboarding Success Rate, etc. The candidate must also have 4 to 5 years of experience in a Customer Success Manager or sales-related role.

VP of Engineering 52

VP of Engineering Interviewing Customer Success Sales Recruiting 52

Kellblog

MARCH 13, 2020

In days of yore, chief revenue officer (CRO) was just a gussied-up title for VP of Sales. If someone was particularly good, particularly senior, or particularly hard to recruit you might call them CRO. Chief revenue officer meant chief sales officer meant VP of Sales. Then the subscription era came along.

VP of Engineering 98

VP of Engineering Customer Success Sales Recruiting Acquisition 98

SaaStr

MARCH 12, 2019

What is sales? What is sales? Isn’t sales really around customer value creation? Sales is not about revenue generation, it’s around customer value creation. Why are we so obsessed with sales being focused on revenue? We have the subscription revenue. The subscription economy.

Scale 217

Scale Sales Hiring Revenue VP of Engineering 217

Outseta

MAY 8, 2020

Before I lived it, I thought of the tech world as being very business oriented—a place owned by analytical types and developers writing rigid blocks of code that looked like gibberish to me. Especially in early stage tech start-ups, I think we need to see more collective accountability for company performance across functions.

Part-Time VPE 102

Part-Time VPE Fractional VPE Sales Hiring Underperforming Technical Team 102

Sales Hacker

AUGUST 25, 2020

This week on the Sales Hacker podcast, we’ve got Alyssa Merwin , Vice President of Sales Solutions for LinkedIn, North America. She runs Sales Navigator and is perhaps one of the most important people selling sales engagement and sales software in the world. Subscribe to the Sales Hacker Podcast.

Management 72

Management Sales Recruiting Sales Hiring Development Team Review 72

SaaStr

APRIL 7, 2022

We’ll have two full days of thought leadership content, networking opportunities, fantastic food, and fabulous evening events, all in the heart of Barcelona — snag your Europa 2022 tickets and catch up with us on the other side of the Atlantic this summer! We do have a network of recruiters. The technology is perfected.

Sales Hiring 260

Sales Hiring Scale Sales Recruiting Outsourcing Services 260

Sales Hacker

SEPTEMBER 15, 2020

Today on the show, we’ve got Brian Litvack, the first person that ever hired me as a sales consultant and my fast friend. Subscribe to the Sales Hacker Podcast. Key lessons learned in 10 years of top leadership [12:23]. At the moment, sales enablement is easy. The result, more sales meetings. We’re on iTunes.

Leadership 63

Leadership Payments Scale Payment Methods 63