FastSpring

FEBRUARY 9, 2023

You’ll hear stories from bootstrapped and VC-funded founders, C-suite executives, and developers that will inspire new growth strategies in your own business. This podcast is for any SaaS professional looking for growth insights: from marketers to developers to executives and founders. Our First Three Episodes 1.

Payment Methods 78

Payment Methods Merchant Services Payment Solutions Payments 78

User Pilot

JUNE 20, 2023

Obtaining (and acting on) users’ opinions of your product through user feedback and interviews and more. It is a UX research method that measures how easy it is for users to use your product. Then, you interview them to identify what they learned in that time about your product’s purpose, trustworthiness, and usability.

Payment Methods 89

Payment Methods SaaS Payments Strategy Payment Services 89

FastSpring

APRIL 13, 2023

Jera Brown interviewed Dopple founder and CEO Justin on how he launched Dopple and found success by pivoting to a new market. Full Interview: Audio Only Full Interview: Video [placeholder for Wistia] 3 Lessons From Justin’s Experience 1. They have dimension, they have shape, they have personality. Or your customer base?

Payment Methods 124

Payment Methods Marketing Payments SaaS Payments 124

FastSpring

SEPTEMBER 16, 2022

In our first post about our online community , we mentioned launching the Global SaaS Leaders Slack group because we saw a need for the kind of software-and-SaaS-focused community we’d want to be a part of. are what we like to have in an online forum. As a business person yourself, you know how it works. Professional moderation.

SaaS Payments 133

SaaS Payments Payment Solutions Merchant Services Software Review 133

FastSpring

DECEMBER 8, 2022

I interviewed him for insights into how to build a global growth strategy, especially when it comes to localization. Look for existing ecosystems of websites, communities and social presence that exist in that geography around your topic. “So Leave the technical challenges of selling around the world to us.

Payment Methods 78

Payment Methods Payment Solutions SaaS Payments Software Review 78

Andreessen Horowitz

DECEMBER 12, 2023

About My First 16 Our new video podcast series My First 16 features interviews with founders and CEOs of fintech companies about how they acquired their initial customers and the hard lessons they learned along the way. And those teams really wanted APIs and web hooks and event logs, and those developer things.

Payment Solutions 113

Payment Solutions Payment Methods Payment Services Payments 113

FastSpring

APRIL 4, 2024

As an experienced sales and GTM leader, John Eitel has more than witnessed how product-led growth (PLG) has affected the tech and SaaS space in the last few years — he and his teams have been up close and personal with how PLG increased in popularity as a sales strategy. “I But really excited about this interview. Jump to video.

Scale 130

Scale Sales Payment Methods Merchant Services 130

How To Buy Saas

DECEMBER 1, 2020

With so many SAAS getting visibility in online marketplaces, we found that new saas businesses are struggling hard to make it to the right set of customers. In saas marketing, you generally use online marketing strategies to generate more leads and conversions in your saas business. Setup Pricing model and payment gateways.

Growth Hacking 105

Growth Hacking Payment Methods SaaS Payments Payment Solutions 105

Upscope

DECEMBER 1, 2021

One common educational issue, for example, is clients focused only on the interest rate rather than the monthly payment amount. A mortgage is not a rate and a payment, it's a strategy" Ask whether "your last mortgage brought you closer to or further from your financial goals". This helps unveil where their thinking is at.

Banking 59

Banking Payment Methods Payment Solutions Payment Services 59

Natalia Luneva

JANUARY 13, 2021

The period refers to a month or year depending on which payment option you offer or which of them is more popular. I also interviewed dozens of SaaS founders and marketers to understand the main factors behind high SaaS churn rate. Your social network accounts, website, ads are visible to everyone who is browsing the internet.

SaaS Payments 105

SaaS Payments Payment Methods Churn Payment Services 105

GetUplift

DECEMBER 12, 2021

I spent years researching the psychology behind purchase decisions and used that knowledge to develop a four step conversion optimization process deeply rooted in emotional marketing. The article was only written to drive website traffic. Here’s how emotional marketing impacts different types of websites. .

Payment Methods 122

Payment Methods Marketing Payment Solutions Underperforming Technical Team 122

User Pilot

MARCH 23, 2023

Create a personalized onboarding flow to help users reach the Aha! Here are other differences: Method of calculation: Customer churn rate is calculated by diving the number of customers lost by the number by the number of existing customers in a specific timeframe. moment faster. #3: User persona.

SaaS Payments 91

SaaS Payments Churn Underperforming Technical Team Payment Methods 91

Upscope

DECEMBER 1, 2021

Underlying the loan origination process are issues of trust and education such as clients focused only on the lowest interest rate when they should think about the lowest monthly payment instead. Ask, "what's important - the lowest interest rate or the lowest payment." Do I trust this person?

Banking 52

Banking Payment Methods Payment Solutions Payment Services 52

ProfitWell

NOVEMBER 12, 2019

The list is truly hefty, but a few in particular that caught my eye: Appcues ’ podcast, Voice of the Product , an ongoing interview series with strategic leaders at top product-led companies, featuring discussions on team structure, business strategy, and the opportunities and pitfalls of becoming product-led. A Webflow x PayPal update.

Payment Methods 43

Payment Methods Merchant Services PayPal Payments 43

FastSpring

DECEMBER 7, 2023

As the Director of Corporate Development & Strategic Partnerships at WP Engine , Carl has worked on many acquisitions and partnerships, including brands like Flywheel, Perfect Dashboard, Block Lab, and recently, Delicious Brains. Now that was something you found online and bought in person. Jump to highlights.

Software Review 136

Software Review Technical Review Development Team Review Branding 136

Buffer Resources

JANUARY 15, 2024

Inaccurate, packed with "filler," or completely AI-generated — bad B2B (business-to-business) content is easy to spot and even easier to find online. Interview them. "AI-developed content can’t touch it [original research] on quality and value for a B2B audience," she says.  Tough question.

B2B 108

B2B Technical Advisors SaaS Payments Underperforming Technical Team 108

SaaStr

MARCH 26, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. Know who is the foundation of your product and build your product for that user (in Stripe’s case, developers). I’m an execution person.

Scale 152

Scale Payment Services Payment Methods Scaling 152

Buffer Resources

JUNE 22, 2023

Welcome back to Creators Unlocked , a series where we interview creators about their best practices and advice for other creators. 👀 To keep up with Jahleane, check out her website and follow her on TikTok and LinkedIn. She has since gone on to speak on panels, host workshops, and launch The PostGrad Playbook.

Social Media 87

Social Media Payments Payment Methods Technical Review 87

Intercom, Inc.

MAY 3, 2018

If Rohini’s team is making changes to the UI or the front end, they can test quickly and easily, but because their core product is payments-based, much more rigor is required compared to your typical software product. Rohini: Absolutely, especially if you’re the new person and trying to get up to speed.

Payment Methods 195

Payment Methods Merchant Services Scale Payment Features 195

FastSpring

DECEMBER 11, 2018

For those of you who need some new ideas to boost sales, we just posted some fool-proof tactics to boost online sales here (link to the New Year Deal post). Understanding your customers’ motivations is key in developing content strategy, products and improving the customer journey. So, get in the data and start looking for patterns.

Payment Methods 61

Payment Methods Business Underperforming Technical Team Social Media 61

GetUplift

FEBRUARY 14, 2024

While staring at a blank google doc trying to come up with smart and effective copy that will help prospects understand what it is you do — and why they should choose you over someone else — you probably find yourself almost automatically gravitating towards your competitors’ websites. Because AI is THE thing right now.

B2B 65

B2B Technical Review Payment Solutions Scale 65

Sales Hacker

SEPTEMBER 16, 2019

Instead of selling face-to-face, inside sales utilizes all the communication tools that modern salespeople have at their disposal: Phone. It may be done over the phone, Skype, email, web conference…. Outside sales is the sales of products and services through in-person, face-to-face interactions. CRM platforms. And much more.

Sales Hiring 81

Sales Hiring Scale Sales Recruiting Payment Methods 81

SaaStr

MARCH 18, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. They were self taught developers. Payments has been around for thousands of years. But we provide a combination of APIs and software. Dare I say SaaS.

Scale 117

Scale Payment Services Payment Methods Sales Hiring 117

FastSpring

JANUARY 26, 2024

In this episode of Growth Stage, host and CMO of FastSpring David Vogelpohl interviews Jake about his thoughts on: What Customer Success is at a high level. Product teams can better improve and develop products when customer success has helped identify what customers need. What was the first thing you bought online?

Customer Success 144

Customer Success VP of Engineering Payments Payment Methods 144

Andreessen Horowitz

OCTOBER 12, 2023

To answer that question, we interviewed leaders from many of the largest healthcare providers and insurers across the country. The ideal executive champion is the person who most acutely feels the pain of the problem remaining unsolved, is held responsible internally for solving the problem, and has the budget to solve it.

Healthcare 113

Healthcare AI Payments Enterprise 113

FastSpring

MARCH 27, 2023

Ryan Austin had VP-level experience in training when he decided to start a consulting business to help enterprise-level companies with their corporate learning and development initiatives. Founded in 2019, Cognota is the first and only LearnOps platform for corporate learning and development teams.

Payment Solutions 95

Payment Solutions Payment Services SaaS Payments VP of Engineering 95

GetUplift

MARCH 8, 2019

Heuristic analysis is a very cool process that I believe every single website should perform. A heuristic evaluation, or heuristic analysis is a process used to discover usability problems in any application or website. In order to run an A/B test, you will need at least 300 conversions a month on your website.

Payment Methods 53

Payment Methods Mobile Payment Services Payment Solutions 53

User Pilot

FEBRUARY 10, 2023

Also, it helps to personalize the customer experience and boost customer loyalty. Send out personalized content to different user segments. Personalize the customer experience. Customers expect personalized services and product experiences. These insights usually are gathered through surveys and interviews.

SaaS Payments 91

SaaS Payments Payment Methods Payment Solutions Payment Services 91

SaaSHolic

MAY 15, 2023

The speakers mentions the importance of on-premise concepts in finance and working on cyber security measures to protect customers and businesses in online transactions. Quazzo believes that AI and other technologies can be used to personalize education and enhance team performance.

Payment Methods 52

Payment Methods Blockchain Artificial Intelligence Payment Services 52

ProfitWell

AUGUST 18, 2020

Reliance told her that she would need to buy-out the remainder of her two years in one lump sum payment, plus the interest the company would lose over those two years, and she would have to pay an additional hefty administration fee too. The administration fee alone totaled nearly three of her monthly payments. Every person has biases.

SaaS Payments 111

SaaS Payments Payment Methods Underperforming Technical Team Outsourced Development 111

FastSpring

OCTOBER 12, 2023

Barriers are anything that stop a buyer from converting, such as website usability, solution fit, or pricing. But he explains that what happens on the website is such a small and early part of the entire customer relationship. What was the first thing you bought online? Jump to highlights. But sign-ups went down.

Payment Methods 169

Payment Methods SaaS Payments Payment Solutions Payments 169

CustomerSuccessBox

JULY 11, 2022

You may deal with each of these situations by developing a customer offboarding procedure. Exit Interview or phone call: Calling clients could add a more personal touch. This might help: Guide for implementing a proper exit interview. Surveys may also be integrated directly into the cancellation page.

Churn 52

Churn Payment Services Payment Methods SaaS Payments 52

OpenView Labs

NOVEMBER 30, 2021

That should include getting aligned on the role and its responsibilities, writing your job description, deciding who will be on your interview panel and the order of interviews, prepping each interviewer for what they’re looking for, and making sure everyone’s on the same page. Then it’s critical to sell, sell, sell.

Payment Services 80

Payment Services Benchmarks SaaS Payments Merchant Services 80

Neil Patel

MARCH 25, 2021

With this software, you have access to tools that help with: blogging SEO social Media website lead management landing pages calls-to-action marketing automation email analytics. With Trello, everything related to your online marketing strategy can be shared in the same place. It only takes a few minutes to set up a board.

Payment Methods 144

Payment Methods Social Media Marketing Business 144

Buffer Resources

JANUARY 15, 2024

Inaccurate, packed with "filler," or completely AI-generated — bad B2B (business-to-business) content is easy to spot and even easier to find online. Interview them. "AI-developed content can’t touch it [original research] on quality and value for a B2B audience," she says.  Tough question.

B2B 55

B2B Technical Advisors SaaS Payments Underperforming Technical Team 55

SaaStr

JULY 9, 2019

I’m probably the most hated person in the room right now, but please indulge me. This is giving rise to this phenomenon called leapfrogging, whereby African countries are circumventing the normal pathway of economic development and jumping straight to the latest thing. Here developers are dime a dozen.

Scale 162

Scale Sales Recruiting Scaling SaaS Payments 162

OpenView Labs

MAY 29, 2020

Don’t do this via a survey; actually talk to them via Zoom or a phone call. You may need a third party to do these interviews for you so that customers feel like they can be completely open. He didn’t charge me but asked that I write an online review instead. Reduce upfront/adoption costs and offer flexible payment terms.

Payment Methods 54

Payment Methods Marketing Sales Hiring Advertising 54