Buffer Resources

NOVEMBER 4, 2024

Whether you are a seasoned social media marketer, a marketer looking to venture into  social media  marketing, or a business owner who wants to leverage the enormous power of social, it’s helpful to know about the most popular social media platforms out there right now. Facebook 2.

Social Media

OpenView Labs

NOVEMBER 21, 2023

Authory , an automatic multimedia portfolio builder, ignites the network effect by offering two additional weeks on a free trial if someone shares their app on social media. How can you incentivize both of these actions? And if you search for Authory on X/Twitter, you can see just how well this incentive is working.

Scale

Neil Patel

JULY 20, 2025

Hootsuite – Social Copy Generation Hootsuite is a social media management platform, but it also offers a number of free AI-powered tools that can help marketers get ideas for their social copy and captions. Hootsuite’s suite of social media management tools start at $99/user/month.

AI

How To Buy Saas

FEBRUARY 25, 2025

Quick onboarding and accessible customer support/resources. Salesforce often requires piecing together multiple products (for example, Sales Cloud + a separate marketing automation tool + a separate customer support tool), whereas HubSpot provides all those modules natively in one platform. Want AI insights?

Scale

How To Buy Saas

MAY 21, 2025

Customer Support Slowness: Some users report that Breezys support can be slow to respond during peak times. It also enriches candidate profiles by pulling in data from over 20 social media platforms (like LinkedIn, GitHub, etc.), High-volume recruiters might crave more posting options.

Systems Review

Teamgate

JULY 2, 2025

Common culprits include excessive paperwork, constant email interruptions, unproductive meetings, and social media distractions. The customer support has been top-notch, and the regular updates demonstrate the companys commitment to innovation and continuous improvement. Sales reps lose about 1.6 Weak systems do.

Scale

How To Buy Saas

MAY 26, 2025

Fine-tuning is like giving the model a specialization you might train the model a bit more on medical text to create a medical assistant, or on customer support dialogs to make a customer service chatbot. This is disruptive for content marketing, documentation, customer communications basically any domain involving text.

Artificial Intelligence

SaaStr

FEBRUARY 5, 2025

Everything changed in 2023 as automation became the focus, and then again in 2024 as full AI agents were rolled out across its customer base. Their rollout of AI customer service agents across 500+ top brands offers valuable insights into the future of automated customer support.

New CTO

How To Buy Saas

JUNE 10, 2025

Meanwhile, AI chatbots like Microsoft Copilot, Tidio, and the new Grok automate customer support and productivity. In 2025, Content AI tools can write articles, blogs, or code; Video AI tools can auto-generate video clips and edit footage; and Chatbot AI tools provide conversational interfaces for customer support.

AI Search

How To Buy Saas

MAY 27, 2025

One example: for customer support, a general LLM might give plausible but incorrect answers if it doesnt have the latest docs, whereas a tool thats specifically designed for customer support (with hooks into your knowledge base) will perform better. Jasper is a prime example of an AI tool making waves here.

Artificial Intelligence

SaaStr

JULY 15, 2025

The 80% Solution: High Impact, High Investment Customer Support: 80% Replaceable (If You Go Deep). But … The Reality : AI can handle the vast majority of customer support tickets, but only if you’re willing to make a significant investment in training and orchestration. 60% At a Minimum.

AI

User Pilot

MARCH 5, 2025

Features and functionality: Does the platform offer core engagement features, such as in-app flows, engagement tracking , and customer support? Customization options: Can you tailor the platform to match your brand identity and specific needs? Customer support: Does the vendor provide reliable and responsive customer support?

Software Review

How To Buy Saas

MARCH 17, 2025

Multichannel Communication: This platform lets you manage interactions across email, social media, live chat, and even telephone in one place. For example, you can respond to a prospects email and a different customers Twitter message all from the Zoho CRM interface.

Software Review

Buffer Resources

NOVEMBER 7, 2024

Technology Customers & awareness 3.1. Social media platforms Marketing 4.1. Social media 4.3. Customer acquisition 4.7. Customer service 4.9. Social media The next step is analyzing what, when, and how your competitors are doing on social media. Product features 2.2.

Social Media

Neil Patel

JUNE 17, 2025

While brand loyalty is about encouraging repeat purchases and forging emotional connections, relationship marketing prioritizes customer satisfaction. As a result, relationship marketing teams use personalization, social media engagement, and customer success programs to build meaningful, long-lasting connections to customers.

Branding

Neil Patel

JUNE 16, 2025

Visuals: Logo, colors, typography, imagery Messaging: Mission statement, tagline, brand voice Customer experience: Website, app, packaging, customer support scripts What ties it all together, though, is consistency. But to most people, Facebook still meant one thing: social media. That’s why communication is key.

Underperforming Technical Team

Teamgate

JUNE 5, 2025

Fill in missing details like direct phone numbers, personal email addresses, or active social media profiles. Data enrichment tools can also help by automatically updating records with information like company details and social media profiles. Don’t forget important dates, like contract renewals or budget cycles.

Underperforming Technical Team

How To Buy Saas

JULY 2, 2025

Integration with Marketing: Many real estate CRMs integrate with email marketing, websites, and social media. Online Advertising & Social Media Tools: Many real estate pros use marketing software to manage online ads (like Facebook or Google Ads targeting home buyers/renters) and schedule social media posts.

Payment Solutions

User Pilot

MARCH 5, 2025

Customer support quality: Go for solutions that provide responsive help channelslike live chat, resource libraries, and detailed documentationso you can troubleshoot issues fast and maintain a smooth workflow. They suggested more hands-on support and clearer tutorials. An example of a performance report in Sprout Social.

Software Review

FastSpring

MARCH 6, 2025

I think it’s just we needed to be able to handle scale and needed to be able for customer support as well to be able to handle orders correctly and fast and something that also would work with our licensing system because Jesse Paliotto (31:30) Yeah, I’m sure.

Payment Methods

Stax

DECEMBER 9, 2024

Here are some steps you can take to reduce chargebacks and maintain a healthy merchant account: Improve Communication Establish clear lines of communication with your customers. Ensure that your contact information, including customer support channels, is readily available and easily accessible.

Merchant Services

User Pilot

MARCH 30, 2025

Use proactive customer support: Reach out to users before they encounter issues to keep them satisfied. 57% of users want to receive push notifications from social media platforms, followed by news apps (45.94%), e-commerce apps (25.29%), mobile games (19.05%), travel apps (10.08%) and blogging apps (9.24%).

Payment Solutions

TrackStreet

JULY 1, 2025

They could mishandle returns or fail to provide customer support. But here’s the kicker: when something goes wrong, the customer doesn’t blame the reseller — they blame you. They leave negative reviews, file warranty claims, or complain publicly on social media. They might ship used, expired, or damaged products.

Branding

User Pilot

FEBRUARY 9, 2025

Over time, that frustration robs you of one users loyalty and ripples through word of mouth, online reviews, and social media discussions. Heres how to spot thrashed cursors before they hurt your business: Ask your support team: Your customer support team is often the first to hear about user frustration.

Underperforming Technical Team

Stax

MARCH 4, 2025

Customer support – Payment gateways dont always run smoothly. You want a provider that offers prompt support in case of disruptions. Also, evaluate the quality of customer service you receive. Check whether the customer support team is available at all times on multiple channels, such as phone, email, and live chat.

Payment Methods

User Pilot

MARCH 30, 2025

social media ads and app store optimization), you can see which strategies and channels are most effective. For instance, gaming apps or social media apps with large marketing budgets may see significantly higher download rates compared to niche utility apps with limited resources.

Benchmarks

User Pilot

MARCH 30, 2025

You can get these insights through open-ended survey questions or by monitoring app store reviews and social media sentiment. These free-form customer comments can reveal challenges in the user journey that you hadn’t even considered. Allow users to sign up and log into the app using their existing social media accounts.

Mobile

User Pilot

JULY 17, 2025

The nurturing community-building email A community-building email seeks to improve customer relationships through experiences outside of the product: think of Slack communities, local events, webinars, or social media activities. during onboarding, before cancellation, or after interacting with customer support).

Marketing

User Pilot

MARCH 23, 2025

Look at customer support tickets, set Google Alerts, and deploy social media listening to track any mentions of your app. Final NPS calculation: (% of Promoters) – (% of Detractors). User sentiment : Analyze app reviews on app stores or third-party review sites like G2 and Capterra.

Mobile

Teamgate

JULY 16, 2025

A well-equipped CRM can gather leads from various sources – think website forms, landing pages, and social media – and organize them in one central location. By linking your CRM with email, social media, and property listing systems, you can create a seamless process that keeps everything running smoothly.

Scale

User Pilot

MAY 17, 2025

Clarity and social proof on every external touchpoint (like social media, community forums, and blogs) matter. Its premium perks are obvious (fee-free ATM withdrawals, priority customer support, crypto trading, etc.). While most banking apps can feel cumbersome, Revolut gives a friendly customer experience.

Mobile

Buffer Resources

JULY 29, 2025

While it’s entirely possible to have a strong social media marketing strategy without a stack of tools, the right ones can make your life a lot easier. In this article, we’ve rounded up 21 of the best social media marketing tools for various use cases to save you the trouble of researching.

Social Media

Stax

NOVEMBER 21, 2024

Customer support services Prioritize providers that have proven high-level technical customer support. You should check for things like onboarding support, minimal downtime, support for handling chargeback disputes, and responsiveness.

Payment Services

How To Buy Saas

AUGUST 8, 2025

You get tools for email and SMS campaigns, Google Ads integration, social media ad support, and SEO optimizations tailored to limo keywords. Does LimoFlow offer support and training if I need help? LimoFlow provides robust customer support to ensure you succeed with the platform.

Technical Review

Intercom, Inc.

NOVEMBER 30, 2021

Customer support is more business-critical than ever. But in today’s fast-paced world, your customer support can only be as effective as the technology that underpins it. Study after study shows that the vast majority of support teams are unhappy with their current customer support tech stacks.

Technical Review

Neil Patel

OCTOBER 5, 2020

The power of social media as a marketing and advertising channel is hard to deny. 42% of all Internet users use social networks to find more information about brands. Plus, 27% of UK and US users say they discovered new brands via social media ads this year. (It higher win rates and 18.1% Increase Brand Awareness.

Social Media

Neil Patel

SEPTEMBER 29, 2020

Social media marketing is essential for any business. billion social media users worldwide and, for most of us, social media is part of our everyday lives. What this means is, if you want to reach your target audience, social media is the place to do so. There are now 3.8

Social Media