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Product-Led Growth: Panacea or Boondoggle? with AgentSync Co-Founder & CTO Jenn Knight and OpenPhone Co-Founder Daryna Kulya (Pod 538 + Video)

SaaStr

Jenn Knight, Co-founder and CTO of AgentSync, and Daryna Kulya, Co-founder of OpenPhone, discuss how different approaches have helped each brand reach its target audience and accomplish its goals, the potential of product-led growth, and how to scale growth strategies to yield desirable results. tip their toes in new growth strategies.

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Braindates Are Open for SaaStr APAC 2023!

SaaStr

The goal is to help each other learn something new, find mentorships, create partnerships, and exchange strategies. Straight from a SaaS CCO with Yellow.ai’s CCO with Shekar Murthy, Chief Customer Officer at Yellow.ai with Dumindu Tennakoon, General Manager at appiGo International Pvt Ltd How to achieve more with OKRs?

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Stax Payments Appoints Mark Sundt as Chief Technology Officer

Stax

As CTO, Sundt will accelerate the delivery of new products, features, and functionality that unlock and drive increased value for Stax customers and partners. As CTO of Clearent by Xplor, he helped grow its transaction processing from $2 billion to over $20 billion annually. and Canada.

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SaaStr Enterprise is LIVE! Watch it here

SaaStr

Juggling People, Processes & Priorities: CTO Leadership Lessons from the Front Lines. Somersault Innovation. [link] . Customer-First Focus: The Path to Hypergrowth. VP Customer Success & WW Support. The Future of the Customer. The Future of the Customer. Chief Customer Officer.

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10 Things That Would Have Helped Me Go From $1m to $10m Faster with Less Stress

SaaStr

Cash was tight and I didn’t know any great VPs of Biz Dev, so between myself and my VPs of Sales, Product and Customer Success, we all jointly managed our key partners. 5/ Moving from CTO-led -> VPE-led dev team. This is pretty well understood today, but was fairly new to me. More here. It always works.

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11 Key SaaS Roles and Responsibilities in 2023

User Pilot

Customer Success Manager: This person is responsible for customer relationships and experience as well as acting as the voice of the customer. In large companies, the CSM also oversees other customer success roles. Much of the success here depends on how competent and motivated the CTO and their team is.

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FastSpring Annual Recap: Reflecting on 2020 and Looking Ahead to 2021

FastSpring

The pace of innovation in the ecommerce industry is accelerating, and we aspire to play a significant role in leading this charge. With this new investment, we are already increasing our pace of innovation and have a very exciting roadmap of things to come over the next 12 months. We added three new executives to our team.