SaaStr

SEPTEMBER 10, 2020

What can teams do to bring their themes to life? As I’ve said before, I’ve heard so many good things from Brian and the team at Venrock. And so I started to build some of classic demand gen functions, like BDR team. I’m going to look at the buying team. Who is involved? What needs to be ready?

Scale 173

Scale Sales Hiring Software Review Technical Review 173

SaaStr

NOVEMBER 16, 2020

What does it take to scale a sales team successfully? I’ve heard so many good things from Kobie, now at Upfront, and then also the team at Openview. Andy MacMillan: I started my career in tech actually as a developer. I don’t subscribe to the servant leadership model. How does Andy think about discounting?

Sales Hiring 197

Sales Hiring Scale Leadership Technical Review 197

SaaStr

AUGUST 9, 2019

When should one look to hire their first customer success reps? Here’s what Eyal and Megan talk about: How to develop software faster. But I think what it boils down to is also how newer technology is being developed and the ability for it to inter-operate with other platforms. What should they look for in those reps?

SaaS Payments 132

SaaS Payments Cloud Technical Review Scale 132

Sales Hacker

APRIL 27, 2020

Whether you run a one-person sales enablement program or are part of a team, the sheer scope of the job can be overwhelming. Now here’s where it can get challenging: you serve the revenue-producing employees, sure, but you do it to help your executive team achieve their goals. Define in advance what success looks like.

Sales Enablement 88

Sales Enablement Scale Sales Hiring Sales 88

Sales Hacker

APRIL 21, 2020

And their city by city Unleash summit series road shows, along with top notch thought leadership content. And when that was successful, we were confident that we could go to where we are today, which is actually shut down fully. We assured the team of the strength of our company. Check them out at www.outreach.io.

Scale 68

Scale Underperforming Technical Team Outsourced Development Communication 68

Chart Mogul

APRIL 24, 2020

In an environment marked by a global pandemic and market volatility, advocating for SaaS forecasting seems like a lost cause. In this article, I zoom in on the art of forecasting the future in this new wartime. Was that the last wave of bad news?’ ‘I’m It’s true: no one’s March forecast included a global pandemic.

Forecasting 98

Forecasting SaaS Underperforming Technical Team Marketplace as a Service 98

TriTuns

MARCH 22, 2019

What is staggering is that executives have accepted these dismal results for so long and not taken action to address such poor performance. When I speak with executives across a variety of organizations and industries about how they approach software success, the typical answer is “training”. And we all know this is not the case.

Software 40

Software Underperforming Technical Team Forecasting Scale 40

TriTuns

MARCH 22, 2019

What is staggering is that executives have accepted these dismal results for so long and not taken action to address such poor performance. When I speak with executives across a variety of organizations and industries about how they approach software success, the typical answer is “training”. And we all know this is not the case.

Software 40

Software Underperforming Technical Team Forecasting Scale 40

TriTuns

MARCH 22, 2019

What is staggering is that executives have accepted these dismal results for so long and not taken action to address such poor performance. When I speak with executives across a variety of organizations and industries about how they approach software success, the typical answer is “training”. And we all know this is not the case.

Software 40

Software Underperforming Technical Team Forecasting Scale 40

Sales Hacker

MAY 8, 2018

On this episode of the Sales Hacker podcast, we talk with Marc Jacobs , SVP of Sales and Customer Success at CB Insights about the secret to incredible sales management and building a sales coaching culture. Building a professional development program resulting in high quota attainment for SDRs turned Account Executives.

Sales Hiring 44

Sales Hiring Scale Management Sales 44

Sales Hacker

MARCH 2, 2020

Sales Development and Prospecting. The Sales Development Playbook. The 5 Dysfunctions of a Team. Wooden on Leadership. How I Raised Myself from Failure to Success in Selling. Here are the best books on selling (and related disciplines) that can help you hit your goals and develop your career. Top of Mind.

Scale 141

Scale Sales Hiring Sales Recruiting Payment Methods 141

Chart Mogul

APRIL 24, 2020

In an environment marked by a global pandemic and market volatility, advocating for SaaS forecasting seems like a lost cause. In this article, I zoom in on the art of forecasting the future in this new wartime. Was that the last wave of bad news?’ ‘I’m It’s true: no one’s March forecast included a global pandemic.

Forecasting 52

Forecasting Underperforming Technical Team SaaS Marketplace as a Service 52

Sales Hacker

APRIL 22, 2022

While you may feel pressure to focus your team on immediately starting to close opportunities at the start of each new quarter, you’re doomed to repeat the mistakes of your past if you don’t take some time to review. Forecasting, strategizing and planning for the next quarter [75% of the duration]. isn’t criticism. isn’t ad-hoc.

Sales Hiring 94

Sales Hiring Sales Forecasting Underperforming Technical Team 94

Sales Hacker

OCTOBER 7, 2021

Never believe that doubting yourself is a bad thing. That company only lasted another year before they were out of business, so it was a poor use of my energy, time, and being away from my family – a lesson I work to pass on to others new in roles today. Invest in your development internally and externally. Joyce Johnson.

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130

Sales Hacker

DECEMBER 20, 2018

Take notes, highlight the best parts, and share important takeaways with your team. Get technical help and a dose of motivation from two of the leading B2B sales trainers, leadership coaches and business strategists on the market. Enjoy the duo’s humor as they show better ways of prospecting, cold calling, or sales forecasting. .

Scale 111

Scale Underperforming Technical Team Sales Social Media 111

ChurnZero

DECEMBER 2, 2022

Does your Customer Success team have the right structure, workload, and engagement model to hit its goals? If (nearly) missed targets are becoming the norm, it might be time for you to dust off and revamp your customer segmentation strategy. We were very lucky that our specific customer base is CX professionals.

Headcount 98

Headcount Underperforming Technical Team Scale Outsourced Development 98

Intercom, Inc.

JUNE 8, 2021

According to one Microsoft Global State of Customer Service report , 90% of consumers surveyed said that customer service is an important factor in their choice of, and loyalty to, a brand, while nearly two-thirds (58%) would sever their relationship with a business due to poor customer service.

Technical Review 222

Technical Review Underperforming Technical Team Customer Support Marketplace as a Service 222

Sales Hacker

JANUARY 4, 2021

Developing a revenue operations (RevOps) strategy — and the team to implement it — is no easy task. As the VP of Revenue Operations at Sales BQ®, I saw my role develop from primarily sales enablement to sales operations as we worked to understand and get a hold of the wide variety of roles RevOps is in charge of.

Scale 76

Scale Underperforming Technical Team Sales Enablement Revenue 76

Intercom, Inc.

AUGUST 29, 2019

It’s no surprise that one of the key levers for growth as you go from startup to scale-up is your sales team. How quickly you’re able to accelerate growth depends on your ability to build a nimble sales org and develop a strong sales strategy. These lay the foundation that enables your team to run as efficiently as possible.

Scale 172

Scale Sales Hiring Scaling Payment Services 172

SaaSOptics

MARCH 1, 2022

What makes finance teams throw up their hands and say, “I just need a tool that can do X!” finance teams are responsible for planning the financial roadmap of an organization and keeping everything in balance. Most finance teams are familiar with enterprise and integrated solutions (think Netsuite, Sage Intacct.).

Payment Solutions 52

Payment Solutions Payments Payment Services Payment Features 52

OpenView Labs

MAY 12, 2020

With experience in both B2B and B2C at companies such as HubSpot and Wayfair, Dan has built teams across marketing, growth, sales, customer success, business development, and founded and sold a video tech startup of his own. What are they thinking in general, and what are they thinking specifically about me and my team?

Sales Recruiting 53

Sales Recruiting Underperforming Technical Team Startup Scale 53

SmartKarrot

OCTOBER 12, 2021

As a core leadership group working for a SaaS-based product company, running an effective customer experience team meeting is imperative. Customer experience is one of the vital components for the success of any organization. Hence, you need to stay at the top of your game while creating a team of leaders.

Underperforming Technical Team 10

Underperforming Technical Team Government Leadership Technical Review 10

Sales Hacker

DECEMBER 8, 2017

The role of text messaging and other unconventional communication channels in sales prospecting and customer success. Top Sales Trends & Predictions of 2018: Buyer Side Technology Continues to Disrupt Sales Development & Demand Generation. By 2020, 70% of sales teams will be using analytics to understand their customers.

Scale 99

Scale Technical Review Outsourcing Services Sales Hiring 99

SaaStr

SEPTEMBER 13, 2019

As for Allison, in her 5 years at Gainsight her list of achievements in endless from running all functions that drive value for Gainsight customers, now a 150 person team, to building out the corporate development function to being the right hand to the CEO. How can one approach setting up a services team for scale?

Engineering 26

Engineering Scale Underperforming Technical Team Customer Success 26

Sales Hacker

AUGUST 25, 2020

But Sapper Consulting has built REGIE to keep the promise of sales enablement and keep your team doing what they do best, which is winning. REGIE uses your targeting to inform your campaigns and decreases the time your team spends creating campaigns because that’s a pain in the ass. And then, moved into leadership.

Management 74

Management Sales Recruiting Sales Hiring Development Team Review 74