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The Top 10 Things to Know Before Starting a SaaS Company

SaaStr

You really need a great CTO, not just a good business team. A mediocre tech team, a part-time CTO, or even just a decent CTO just doesn’t get you there. Finally you have great customers and traction — but you can’t afford to hire all the people you need to meet their needs. True in B2C too of course.

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Top SaaStr Content for the Week: Cloudflare’s CRO, Figma’s VP of Sales, Workshop Wednesday, Brex’s GM of Startups and more!

SaaStr

Ode to the $100,000,000 Exit Dear SaaStr: Should You Hire Someone That Seems Good … But Always Job Hops? SaaStr 638: Lessons Learned in Scaling Your Team & Revenue from $1M ARR to $1B+ with Cloudflare CRO Chris Merritt  2. SaaStr CRO Confidential: Brex GM of Startups Lucas Fox on Customer Retention and Expansion 2.

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10 Learnings From Jeff Lawson (CEO Twilio) + Byron Deeter (Bessemer Ventures): “Adapt, Plan, Deliver”

SaaStr

He joined StubHub as CTO, but didn’t get nearly as much equity as the other CTO — because he “wasn’t committed enough.” They had revenue their first month after launch. If your customers love your product now, hire reps. He learned paper millions can go to zero ??.

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How to Categorize Expenses in a SaaS Startup v2.0

Baremetrics

Here’s an overview of the series: Part 1: How to Categorize Expenses in a SaaS Startup v2.0 Cost of Revenue Let’s start with your Cost of Revenue. The gist of it is that Cost of Revenue includes costs that go into providing your Software as a Service. Use area charts for more detail.

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Stop Following These 10 Terrible Pieces of SaaS Advice with SaaStr Founder Jason Lemkin (SaaStr Podcast 682)

SaaStr

To some extent, if you have the hottest startup in the world, the full package, you can play some games with investors. 99% of startups aren’t that. For 99% of startups, when you want money, tell VCs you want money. 2 “Give the VP of Sales more time.” Hiring someone too junior. Ask for money when you want advice.”

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30+ Tough Learnings from Losing a Top Customer

SaaStr

Indeed this was also my #1 mistake and the #1 I see from so many startups learning to go upmarket. As a founder, you’ll just run out of time to properly manage key customers and partners yourself. Hire that person, and make sure they are someone the top customers can really trust and count on. Are we sure? A bit more here.

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11 Key SaaS Roles and Responsibilities in 2023

User Pilot

Before hiring, assess your current needs and hire as your company grows. What to do before building a team for your SaaS company You can’t just jump into hiring without some forethought, or you’ll make many mistakes. Before the hiring process, take some time to decide on your current needs and hire as your company grows.