SaaStr

JANUARY 17, 2020

What other elements of the contract should startups really spend a lot of time focusing on? Julian Lemoine, Co-Founder, and CTO of Algolia will share his lessons learned on how to stay focused and innovative as you scale while also avoiding the innovation for innovation’s sake pitfalls. This episode is sponsored by Brex.

CTO Hire 132

CTO Hire compliance Scale Startup 132

SaaStock

MARCH 29, 2019

That’s the advice, Petri Hollmén picked up on the more technical side of things from the opening session on Day 2 with Cal Henderson, CTO of Slack. You can use them the next time you need to convince your manager brand investment makes sense. Hire Game Changers to Propel Growth. People were already looking for it.

Scale 103

Scale Sales Hiring CTO Hire Social Media 103

SaaStr

MAY 26, 2023

Dan Robinson, current Advisor and former CTO at Heap , shares five essential learnings from nearly a decade of building a SaaS business. What Your Job Is (And What It Isn’t) Your Job is to Make the Company Win A CTO may imagine their primary job is to provide technical expertise, lead engineers, and help build the product.

CTO Coach 175

CTO Coach CTO Hire CTO Leadership 175

Natalia Luneva

APRIL 30, 2021

With Off the Ledger, we are creating a valuable resource that both engages and informs our community. ”. Of course, our team is involved to an extent, and we have an external part-time moderator for support. ’ is often enough for us to decide whether we should invest money in development or not. Membership growth ”.

Marketing 98

Marketing Social Media SaaS New CTO 98

Chart Mogul

MARCH 9, 2020

CEO Joel Gascoigne tells us about the decision to invest in new analytics tools and how Buffer sustained long-term growth thanks to growing their ARPA. Buffer’s suite of tools helps you engage customers on social media. Buffer’s mission is to empower their customers to build their brand and engage their audience on social media.

Payment Solutions 52

Payment Solutions Payment Features Payments Outsourcing Services 52

SaaStr

JANUARY 10, 2020

* How does Bob think about when is the right time to hire a Head of Partnerships? In the early days, partnerships can be a distraction, how does Bob determine between right and wrong when determining whether to engage in a partnership? 298: Startup success is not exclusive to Silicon Valley.

Sales Hiring 131

Sales Hiring Scale Outsourcing Services CTO Hire 131

Point Nine Land

APRIL 9, 2021

Having invested in 9 B2B marketplaces and gathered data from 20+ different investors, here are our findings on what it takes to raise money in 2021 for B2B marketplaces. A technical co-founder or CTO is always a great-to-have at this stage and becomes a must-have as the business scales beyond seed. Buyer and Seller Engagement ???

Marketplace as a Service 59

Marketplace as a Service Payments B2B SaaS Payments 59

ProfitWell

DECEMBER 6, 2019

What’s the return on investment of your mom? What about the ROI of spending time with your family, friends, or kids? How many CSMs should you hire? This helps brands manage customer-facing functions in their entirety, from marketing and advertising to research, care, and social engagement. And Sprinklr acquires Nanigans.

Scale 43

Scale CTO Hire Sales Hiring New CTO 43

Buffer Resources

JANUARY 30, 2023

Then he became CTO at Bezos Academy, a non-profit organization founded by Jeff Bezos. After leaving Bezos Academy, he decided to start a paid newsletter focused on career development, organization design, and hiring. “ I want to invest as little as possible to get 80% of the value.

Social Media 17

Social Media CTO Coach CTO Hire New CTO 17

SaaStr

MARCH 3, 2020

Brendon introduces his playbook to hiring the first VP of Sales from his experiences as VP of Sales at LinkedIn, EchoSign, Talkdesk and more. Learn the dos and don’ts to make the correct hire the first time and not rush into hiring the wrong VP of Sales, which can cost the company months or even years. Roughly 90%.

Sales Hiring 154

Sales Hiring Sales Recruiting Scale CTO Hire 154

Intercom, Inc.

AUGUST 15, 2018

He had to quickly determine which team members displayed a potential for leadership and teach them the fundamentals of management so they could make new hires and scale – without ruining the culture. Building trust can be tough when you’re a new hire in a leadership position. Balancing internal growth with hiring.

Leadership 141

Leadership Engineering Part-Time VPE CTO Coach 141

SmartKarrot

MARCH 4, 2021

What makes a chief product officer (CPO) different from a CTO or a VP in the product department. Keep in mind that Chief Product Officers (CPO) are different from Chief Technology Officers (CTO) and Chief Marketing Officers (CMO). A CTO is one who investigates the product development aspect. Like what you are reading?

Part-Time CTO 16

Part-Time CTO VP of Engineering CTO CTO Hire 16

SaaStr

JULY 28, 2021

I retired from SunGard Treasury Systems as their CTO. Bootstrapped because nobody in their right mind would have actually invested in us back then and took it up until 2014 as a bootstrapped company. It is much more painful to have to fire people and contract as a company than it is to grow. Turned out it became who I am.

Startup 275

Startup CTO Hire Sales Hiring CTO Coach 275

SmartKarrot

AUGUST 16, 2022

These annual executive business meetings are a wonderful time to discuss contracts. The idea is to provide customers with value to keep them invested with the company. If customers were to attend QBRs, they need to put in time for every application or tool in their tech stack. Discuss terms of renewal.

Technical Review 10

Technical Review Systems Review Business CTO Hire 10

SaaStr

FEBRUARY 28, 2020

As for Karl, prior to founding the company he spent 6 years at Google in some fascinating roles including Head of Patents, Head of Business Development in China and running Google’s energy investments. How does one know when we need to hire generalists vs specialists? How does Karl structure the hiring process today? What works?

Sales Hiring 221

Sales Hiring Scale CTO Hire CTO Coach 221

SaaStr

JUNE 1, 2021

Co-founder and CTO Dharmesh Shah shared with us how they got there — and the top mistakes they made — just 3 quarters after their IPO. We have someone that probably 98 percent of you know virtually or socially in some sense, Dharmesh Shah, founder and CTO of HubSpot. ” We didn’t do any annual contracts.

Part-Time VPE 219

Part-Time VPE Technical Cofounder CTO Hire New CTO 219

Mucker Capital

APRIL 6, 2023

Obviously if you target enterprise customers, you usually have a very large ACV (Annual Contract Value) and the product usually is complex. We talk about using the product complexity, your target customer size, your contract value, and whether there's individual use case–those four things--to help you decide if PLG is a fit.

Startup 52

Startup Scale CTO Hire Outsourced Development 52

SaaStr

MARCH 12, 2019

When I was a couple of years into my tenure at Oracle, I moved down to Latin America to Argentina, sight unseen actually, and built out a telesales group in Argentina and then later in Miami, hiring about 100 people from 11 different countries and that early building experience really whet my appetite. I came back to North America.

Scale 165

Scale Enterprise Scaling Sales Hiring 165

SaaStr

NOVEMBER 21, 2019

Join this panel of investors from Connect Ventures, Blossom Capital, Dawn Capital, The Family, and Indico Partners as they provide an overview of the current investment landscape, and discuss whether the seed stage is emerging as the new Series A. We are a $50 million fund based in Lisbon, and we invest mainly in seed stage.

New CTO 151

New CTO Sales Hiring B2C CTO Hire 151

SaaStr

MARCH 1, 2019

And this is not just about something you do in a later stage, when you raise that $120,000,000 that PJ from Sherpa had done, but something you can do at the series A stage when you’re doing small hires to build out your team. I used to be a CTO and operator, co-founder of a SaaS start up. One other thing would be talent pickup.

Outsourcing Services 109

Outsourcing Services Sales Hiring CTO Hire Technical Review 109

Sales Hacker

OCTOBER 13, 2020

All you have to do is create perfectly targeted content, stay informed on email best practices, drive more engagement quarter over quarter, spend less money. Oh, and do all of this with less time. Second sponsor Outreach , the number one sales engagement platform. Hiring managers are also just trying to sell as well.

Marketplace as a Service 95

Marketplace as a Service CTO Hire Sales Recruiting Data 95

Intercom, Inc.

JULY 21, 2022

Adam Risman , a former host of the podcast, asked Rachel what made that point when Rachel joined Slack in 2016 the right time to invest in growth marketing? And so we hired somebody who had a lot of experience and could recommend ways to build the team. They had occasional advertising here and there. Here’s Rachel.

Outsourcing Services 215

Outsourcing Services Sales Hiring CTO Hire Acquisition 215

SaaStr

OCTOBER 16, 2020

When engaging with bottoms up sales models, where does Paul identify the tipping points of going from bottoms up to top down? * Is there hiring decisions? But they have much less mental energy than they’ve ever had to actually engage in those changes that they’re considering. Is it product decisions?

CTO Coach 179

CTO Coach Sales Hiring Software Review CTO Hire 179

SaaStr

DECEMBER 13, 2019

And by business technology function I want to define that because sometimes there’s a overlap with the CTO from an engineering side. Harry Stebbings: So given the centrality of that role there and the ever increasing prominence of it, I guess my next question is for operators listening, when is the right time to hire that first CIO?

Technical Advisors 153

Technical Advisors Scale Technical Review Payment Solutions 153

SaaStr

MAY 2, 2019

That means lots and lots of hiring and I don’t want to say firing, we did fire anyone, but people get reshuffled, you know? Okay, so what were the stages of investment rounds that you took? But the first one was, yeah, I mean, who are you and why should we invest in you? Vlad : Well we did have to hire a new CFO.

Scale 148

Scale Business Sales Hiring CTO Hire 148

Sales Hacker

AUGUST 18, 2020

All you have to do is create perfectly targeted content, stay informed on email best practices, drive more engagement quarter over quarter, spend less money, oh, and do all of this with less time. Our second sponsor is Outreach, the number one sales engagement platform. Sales enablement is easy. The result? More sales meetings.

Subscription 106

Subscription Payment Features Scale Underperforming Technical Team 106

SaaStr

AUGUST 15, 2020

Really excited for engaging discussion on something I’m passionate about, the future of the customer. Our challenge and our opportunity in customer engagement is staying tightly aligned with the business drivers, having the discipline to manage long term customer journey even when the short term options might be easier.

Payment Methods 194

Payment Methods Merchant Services Scale Payments 194

SaaStr

NOVEMBER 13, 2020

Interesting for a couple reasons, but Sunil’s been investing in cloud internet since before almost anybody. So, not that many people have started so early in the career, so long in the space, and great investments that we know like Datadog and Fastly, and good at it. GP and founder of Amplify Partners. Jason Lemkin: Crazy.

Sales Recruiting 172

Sales Recruiting Development Team Review Technical Review Sales Hiring 172

Neil Patel

JULY 7, 2021

How is it different from WEM, or web engagement management? Differentiating features of web engagement management include customer engagement through conversations, community building, multichannel reach, and automation. Are sales at a point where we can justify investing in and learning a new platform?

AI Search 124

AI Search CTO Hire Scale Artificial Intelligence 124

OPEXEngine

NOVEMBER 11, 2020

This made it hard to chart a clear course: Jebbit’s message to the market was a bit too broad, causing Sales to bring in customers across a range of personas, prompting CS to invest extra resources to keep a wide variety of customers engaged.”. Engagement: How do they interact with your brand? Get it done faster.

Startup 91

Startup Scale Systems Review Technical Review 91

SaaStr

JULY 30, 2018

At our inaugural SaaStr Europa last June, podcast host-with-the-most Harry Stebbings sat down with MuleSoft Founder and CTO Ross Mason to discuss the organization’s sales strategy, building a strong company culture, how to think about international expansion, and much more. There’s investment arms all over the UK.

Technical Advisors 159

Technical Advisors Scale Sales Hiring Sales Recruiting 159

Outseta

NOVEMBER 19, 2019

And many CEOs simply fail to understand the nuances of the role and the future building benefits of marketing investments made in areas like “brand” where the return on investment is not immediately recognizable on the balance sheet. This is empowering and allows me to execute at a dramatically fast pace than I otherwise could.

Sales Hiring 50

Sales Hiring CTO Coach CTO Hire Underperforming Technical Team 50

Sales Hacker

JANUARY 21, 2020

Now he’s a partner making investments on the VC side at Foundation Capital with over 20 years of operational experience. Now he’s a partner making investments on the VC side at Foundation Capital, but has over 20 years of operational experience. We invest in technology companies typically at the earliest stages.

Payment Methods 55

Payment Methods Scale CTO Coach SMB 55

Sales Hacker

MARCH 25, 2019

Simmone talks about her experience building Gilt City and Kidpass as a woman of color and how she advises companies to build diversity and inclusion into their hiring practices and sales teams. How to build diversity into your hiring practices. They are the leading sales engagement platform. What You’ll Learn.

Sales Hiring 68

Sales Hiring Revenue CTO Coach CTO Hire 68

Hull

JANUARY 22, 2019

These roles are filled by engineers that roll up to the CMO/COO (not CTO) as part of a growth team. Ad tech and our B2C peers have been able to precisely profile and engage consumers for years. If you go to any conference discussing outbound sales techniques, (lack of) engagement comes up again and again.

SaaS Payments 77

SaaS Payments Technical Advisors Engineering Payment Solutions 77

SaaStr

MARCH 31, 2024

At SaaStr Annual we had a great session with HubSpot Founder & CTO, Dharmesh Shah, and their Chief People Officer, Katie Burke, on building happier employees. So, for those of you thinking, “Hey, I’m going wait on the ROI of our culture, or I’m going to wait to invest in our employee experience,” wait no longer.

Part-Time CTO 258

Part-Time CTO CTO Hire CTO Coach CTO 258

SaaStr

JANUARY 14, 2020

That was our first transitionary moment, and from that point forward, we began investing heavily in building a way to teach people technology skills outside of a physical classroom. So we kept investing, we knew we were onto something, and little by little we saw our traction improve. Our salesforce didn’t know which one to sell.

B2B 132

B2B B2C Scale New CTO 132