Panintelligence

JUNE 7, 2024

In this blog, we asked Panintelligence CEO Zandra Moore and CTO Ken Miller what they think are some of the most frequent mistakes in SaaS development and offer actionable insights to help you steer clear of them. Make sure the key stakeholders are involved in the definition of those metrics. Ken: measuring the wrong thing.

CTO Hire 98

CTO Hire SaaS Business Underperforming Technical Team 98

Baremetrics

MARCH 16, 2021

Baremetrics spoke with co-founder Dmitry Shklovsky to learn more about QuikNode and how they use Baremetrics to understand key financial metrics, translate cancellation data to inform product iteration, and sustain long-term growth. To continue fundraising, it was clear that QuikNode had to dial deeper into business metrics.

Blockchain 90

Blockchain Artificial Intelligence Payment Solutions Payment Services 90

OPEXEngine

FEBRUARY 13, 2020

The siloed management structure paralleled the key components of Operating Expense, making it easy to report backward-looking Income Statement expenses and recognized revenues, but not cross-functional customer and product lifecycle metrics, critical to managing a SaaS company. Chief Product Officer.

Part-Time CTO 69

Part-Time CTO CTO CTO Hire Management 69

Sales Hacker

JUNE 12, 2020

If you are trying to overcome no brand and market, you can’t ask somebody for a three year contract. Or, if you do ask for a three year contract, have some terms in there that show that you’re going to prove ROI. Down the road, you can say, “ I demand a two year contract. You would approach it by hiring more people.

Enterprise 79

Enterprise CTO Hire Startup Technical Cofounder 79

Natalia Luneva

APRIL 30, 2021

We don’t necessarily think it affects our sales, but it definitely impacts overall customer satisfaction. . Of course, our team is involved to an extent, and we have an external part-time moderator for support. My main metric for success is engagement. We have been running our community for more than a year now. .

Marketing 98

Marketing Social Media SaaS New CTO 98

SaaStr

APRIL 4, 2019

Megan Leuders: And when you were talking to CEOs and CTOs today, what do you believe is the biggest technology challenge that they are facing as a SaaS company? What is their biggest challenge and what should they be focused on, whether they’re a CEO or a CTO, what would you say they should be focused on today?

Cloud 173

Cloud Scale Trends Machine Learning 173

ChurnZero

DECEMBER 9, 2022

More and more people are hiring leaders, not for past experience, but for capability and capacity. They have a core philosophy that you cannot have a successful high-growth software company if your core metrics around Customer Success are not strong, including NPS. We hire a third-party firm. They give us NPS goals.

CTO Coach 52

CTO Coach Customer Success VP of Engineering CTO Hire 52

Outseta

NOVEMBER 19, 2019

The challenge in each case is the same—the company is hiring you at a lower level of commitment than a full-time hire, usually with the expectation that they will see some ROI relatively quickly. Full-time Head of Marketing I’ve been hired to lead marketing teams at four companies in a full-time capacity now.

Sales Hiring 50

Sales Hiring CTO Coach CTO Hire Underperforming Technical Team 50

Crafty CTO

JUNE 9, 2024

One example: the script currently runs in CLI mode with arguments, but it’s not implemented in the latest-best-Python way, and I’d definitely want to correct that. They are typically used to display numbers such as metrics, or to arrange visual elements such as charts into rich HTML layouts.

Data 52

Data CTO Hire Cloud New CTO 52

Natalia Luneva

APRIL 30, 2021

We don’t necessarily think it affects our sales, but it definitely impacts overall customer satisfaction. Of course, our team is involved to an extent, and we have an external part-time moderator for support. My main metric for success is engagement. We have been running our community for more than a year now.

Marketing 40

Marketing Social Media SaaS New CTO 40

SaaStr

MARCH 30, 2025

Co-founders Dharmesh Shah (CTO) and Brian Halligan (Chairperson) shared at SaaStr Annual the unfiltered truth on building an SMB powerhouse, pivoting to product-led growth, and why the “M” segment is SaaS gold. It took 12 years to fix these metrics. A massive influx of customers and significantly improved business metrics.

Scale 183

Scale SMB Sales Hiring Scaling 183

SaaStr

AUGUST 15, 2020

And we’re constantly aligning the metrics in that business plan back to the technology and understanding which dials we need to turn, which types of implementational product feature functions do we need to use that will directly equate to these types of things. So it starts there. That business case becomes the success plan, right?

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Payment Methods Merchant Services Scale Payments 266

SaaStr

OCTOBER 17, 2019

Julian Lemoine, Co-Founder, and CTO of Algolia will share his lessons learned on how to stay focused and innovative as you scale while also avoiding the innovation for innovation’s sake pitfalls. Julien Lemoine | Co-founder and CTO @Algolia. So I’m Julien, Co-founder and CTO of Algolia. Want to see more content like this?

Scale 150

Scale Scaling CTO Hire Part-Time VPE 150

SaaStr

FEBRUARY 28, 2020

. * How does one know when we need to hire generalists vs specialists? Karl has been in every interview for every new hire for the first 6 years of the business, why? * Karl has been in every interview for every new hire for the first 6 years of the business, why? How does Karl structure the hiring process today?

Sales Hiring 230

Sales Hiring Scale CTO Hire CTO Coach 230

SaaStr

DECEMBER 3, 2020

When is the right time to hire the first sales rep? Should you hire 2 at a time? What does one look for in their first sales hire? We were hired into the same role, same start date, competed head to head. She kicked my butt in every metric you could possibly imagine. I met my wife in sales boot camp.

Scale 221

Scale Sales Hiring Sales Recruiting Sales 221

SaaStr

MAY 2, 2019

Vlad : Definitely technologist. Jonathan : And so the people that you’re looking for, you wanted them to resonate with that idea that you already have this amount of money in revenue as opposed to looking for other metrics that they might be interested in for a start-up? Jonathan : Did you have to do any sort of big steps hiring wise?

Scale 185

Scale Business Sales Hiring CTO Hire 185

SaaStr

MARCH 12, 2019

When I was a couple of years into my tenure at Oracle, I moved down to Latin America to Argentina, sight unseen actually, and built out a telesales group in Argentina and then later in Miami, hiring about 100 people from 11 different countries and that early building experience really whet my appetite. I came back to North America.

Scale 210

Scale Enterprise Scaling Sales Hiring 210

SaaStr

JANUARY 10, 2020

Before that Bob co-founded RJ Metrics, where he built a global base of online retailers leading to their acquisition by Magento Commerce in 2016. What were the core mistakes that he made with RJ Metrics? How does Bob think about when is the right time to hire a Head of Partnerships? Loving our podcast content?

Sales Hiring 144

Sales Hiring Outsourcing Services Scale CTO Hire 144

SaaStr

OCTOBER 16, 2020

So the external one is, the metrics bore out that we have made the right decision here. Is there hiring decisions? Paul Rosania: So let’s imagine I went to you as a CTO. Tell me, what’s the hardest role to hire for today? Were there lessons from it? In what ways do you think the writing is so powerful?

CTO Coach 198

CTO Coach Sales Hiring CTO Hire Software Review 198

OnStartups

JULY 7, 2021

And I think part of it's because you've been in the game for a while and you're incredibly successful. Is your title CTO? Dharmesh: Yes, CTO. How do you have time to have your hands in all this different stuff? He was like, "You should probably hire someone outside of HubSpot for this role, for your growth.".

Payment Methods 140

Payment Methods Technical Review Software Review Payment Solutions 140

OnStartups

JULY 7, 2021

And I think part of it's because you've been in the game for a while and you're incredibly successful. Is your title CTO? Dharmesh: Yes, CTO. How do you have time to have your hands in all this different stuff? He was like, "You should probably hire someone outside of HubSpot for this role, for your growth.".

Payment Methods 40

Payment Methods Technical Review Software Review Payment Solutions 40

Sales Hacker

MARCH 11, 2025

Why executive compensation should align with key business metrics for better team alignment. 15:53 Driving alignment through northstar metrics and incentives. Pursuit helps companies hire elite go-to-market talent on a non-retainer basis. Driving alignment through northstar metrics and incentives.

Scale 76

Scale Technical Advisors Sales Hiring Technical Review 76

SaaStr

MARCH 31, 2024

At SaaStr Annual we had a great session with HubSpot Founder & CTO, Dharmesh Shah, and their Chief People Officer, Katie Burke, on building happier employees. I was like, “Yeah, I was definitely thinking about emailing someone and saying, “Let’s put in on the roadmap for next year.””

Part-Time CTO 284

Part-Time CTO CTO Hire CTO Coach CTO 284

Sales Hacker

DECEMBER 10, 2024

I’m not going to claim to be the founder of Levelset, but that founding team, CTO, VP of customer experience, chief legal, our CFO, who kind of came later, but like that group, everyone stayed with the organization in executive roles the whole time. Let’s go hire somebody. I’ll hire the person.

Scale 111

Scale Sales Hiring Scaling CTO Coach 111

Sales Hacker

FEBRUARY 4, 2025

Scott Barker: Hell Casey Woo: it’s, it’s a, definitely a very up and coming tech ecosystem out there that I’m excited to help invest in. 00:05:00] I always enjoy my time down here. You are the customer service representative for our CRO, our CTO. What go to market creates for metrics. Uh, Mexico City.

Sales Recruiting 81

Sales Recruiting Scale Finance Underperforming Technical Team 81