User Pilot

JULY 27, 2023

TL;DR SaaS, or “Software as a Service,” is a business model that delivers centrally hosted software to subscribers over the internet. Before hiring, assess your current needs and hire as your company grows. Much of the success here depends on how competent and motivated the CTO and their team is.

Sales Hiring 98

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 98

Intercom, Inc.

JANUARY 5, 2022

If I’m about to do business with your company and your software is going to access my customers’ data, it’s my responsibility to ensure you have the proper controls in place to protect it. Evernote’s CTO on Your Biggest Security Worries From 3 to 300 Employees. If you sell software today, there’s a 99.9%

Scale 212

Scale Software Review compliance Technical Review 212

Sales Hacker

OCTOBER 13, 2020

Hiring managers are also just trying to sell as well. And most of our data now as a software company it’s because that’s my background, but you as a sales professional can go to RepVue and view detailed analytics about sales organizations related to compensation data. Are they hiring? And is it worse in software?

Marketplace as a Service 110

Marketplace as a Service CTO Hire Sales Recruiting Scale 110

BetterCloud

AUGUST 6, 2021

” At that time, I said, “You know what, I think I really want to become a CIO or CTO.” When I decided I wanted to be a CIO or CTO , I was an associate director or what other companies might call a junior director. I’ve noticed this about software developers, but I also see it in many IT careers.

Technology 98

Technology CTO Coach CTO Hire New CTO 98

Sales Hacker

MAY 5, 2021

As Director of RevOps, he scaled his team at Sendoso by hiring smart generalists to lead their own teams of MOps, SOps, CSOps. In fact, she says that you will probably be thrown new software tools every three months in a RevOps job. Brad Smith , Co-founder and CEO of Sonar Software / Founder at Wizards of Ops. No, seriously.

Scale 119

Scale Technical Cofounder Technical Advisors Sales Hiring 119

Intercom, Inc.

DECEMBER 21, 2021

Will Larson , CTO of Calm. Des Traynor , Co-founder and CTO of Intercom. We chat with Maggie about all things sales – from laying down a solid foundation to hiring the right people and, finally, scaling the team into hyper-growth. Liam Geraghty: Will Larson is the CTO of Calm , the mindfulness app.

VP of Engineering 118

VP of Engineering Technical Review Scale Outsourcing Services 118

Baremetrics

DECEMBER 7, 2023

Here’s an overview of the series: Part 1: How to Categorize Expenses in a SaaS Startup v2.0 The gist of it is that Cost of Revenue includes costs that go into providing your Software as a Service. Follow the process for the rest of the categories such as Software & Tools – Sales. Subaccounts for everyone!

Startup 90

Startup Merchant Services DevOps as a Service SaaS 90

ChurnZero

DECEMBER 9, 2022

More and more people are hiring leaders, not for past experience, but for capability and capacity. They have a core philosophy that you cannot have a successful high-growth software company if your core metrics around Customer Success are not strong, including NPS. We hire a third-party firm. They give us NPS goals.

CTO Coach 52

CTO Coach Customer Success VP of Engineering CTO Hire 52

Outseta

OCTOBER 15, 2018

The company had for a few years prior followed a growth-first path, hiring aggressively and prioritizing projects designed to make an immediate impact on their growth rate. That money brought us two phenomenal teammates, a really helpful mentor who's still on our board, and lots of connections and help from investors. of the $3.5M

CTO Hire 65

CTO Hire CTO Coach SaaS New CTO 65

Outseta

NOVEMBER 19, 2019

Marketing Consultant As a marketing consultant , I’ve played roles ranging from strategic advisor to independent contributor to interim head of marketing. Full-time Head of Marketing I’ve been hired to lead marketing teams at four companies in a full-time capacity now. What will be delivered, and over what timeline?

Sales Hiring 50

Sales Hiring CTO Coach CTO Hire Underperforming Technical Team 50

Mucker Capital

APRIL 6, 2023

Hila is a mentor with Mucker Capital. Obviously if you target enterprise customers, you usually have a very large ACV (Annual Contract Value) and the product usually is complex. For example, Amplitude is a product analytics software. And they already know the software so you just need to negotiate price.

Startup 52

Startup Scale CTO Hire Outsourced Development 52

Sales Hacker

SEPTEMBER 8, 2020

He goes, “We’re excited to see the software. We know, by persona, by ICP, how people respond to what, for a long period of time, and how we can, more specifically, get meetings with these individuals,” because that was the name of the game. We brought in this brilliant CTO who’s got a PhD in informatics.

Scale 86

Scale Artificial Intelligence Sales Recruiting Consulting 86

Tom Tunguz

NOVEMBER 18, 2021

Founded by Sanjit Biswas, former CEO at Meraki and John Bicket former CTO at Meraki[link] Samsara builds software to manage physical operations: truck fleets, mining, food & beverage, oil & gas. The first is the company sell 3 or 5 year contracts that are non-refundable and non-cancellable at relatively small ACVs of $35k.

CTO Hire 362

CTO Hire CTO Coach Benchmarks Scale 362

SaaStr

MARCH 3, 2020

Brendon introduces his playbook to hiring the first VP of Sales from his experiences as VP of Sales at LinkedIn, EchoSign, Talkdesk and more. Learn the dos and don’ts to make the correct hire the first time and not rush into hiring the wrong VP of Sales, which can cost the company months or even years. Roughly 90%.

Sales Hiring 209

Sales Hiring Sales Recruiting CTO Hire Scale 209

SaaStr

JULY 28, 2021

I’ve spent my whole career in B2B software. I retired from SunGard Treasury Systems as their CTO. BlackLine started out by building wealth management software. He’s not necessarily interested in putting in the work that’s necessary or getting the coaching or the feedback that he needs. background music].

Startup 278

Startup CTO Hire Sales Hiring CTO Coach 278

Intercom, Inc.

AUGUST 15, 2018

He had to quickly determine which team members displayed a potential for leadership and teach them the fundamentals of management so they could make new hires and scale – without ruining the culture. Find a sponsor , not a mentor — someone who is in the room when opportunities arise and makes sure your name comes up.

Leadership 141

Leadership Engineering Part-Time VPE CTO Coach 141

SaaStr

APRIL 18, 2019

And unfortunately it wasn’t Larry and Sergei who we’re starting Google at the same time, but it was two other students doing something much more mundane. They were building time and expense software. I came back to G2 as a CEO about three quarters ago after a little bit time at SteelBrick.

Sales Recruiting 218

Sales Recruiting VP of Engineering Scale SaaS Payments 218

SaaStr

AUGUST 2, 2020

The transcript for this episode is below: Therese Tucker: I’ve spent my whole career in B2B software. I retired from SunGard Treasury Systems as their CTO. BlackLine started out by building wealth management software. There were any number of times when I was really convinced that it was a dead, dead, dead proposition.

Startup 194

Startup CTO Hire Scale CTO Coach 194

SaaStr

FEBRUARY 28, 2020

. * How does one know when we need to hire generalists vs specialists? Karl has been in every interview for every new hire for the first 6 years of the business, why? * Karl has been in every interview for every new hire for the first 6 years of the business, why? How does Karl structure the hiring process today?

Sales Hiring 228

Sales Hiring Scale CTO Hire CTO Coach 228

SaaStr

MAY 2, 2019

We replace on-prem software and hardware with a pure cloud solution. That means lots and lots of hiring and I don’t want to say firing, we did fire anyone, but people get reshuffled, you know? Jonathan : So do you think this is different because this is different point of time then? Jonathan : It seems to be a very popular idea.

Scale 182

Scale Business Sales Hiring CTO Hire 182

SaaStr

MARCH 1, 2019

And this is not just about something you do in a later stage, when you raise that $120,000,000 that PJ from Sherpa had done, but something you can do at the series A stage when you’re doing small hires to build out your team. I used to be a CTO and operator, co-founder of a SaaS start up. One other thing would be talent pickup.

Outsourcing Services 109

Outsourcing Services Sales Hiring CTO Hire Technical Review 109

SaaStr

JULY 30, 2018

At our inaugural SaaStr Europa last June, podcast host-with-the-most Harry Stebbings sat down with MuleSoft Founder and CTO Ross Mason to discuss the organization’s sales strategy, building a strong company culture, how to think about international expansion, and much more. Again, it was because we weren’t just selling software.

Technical Advisors 199

Technical Advisors Scale Sales Hiring Sales Recruiting 199

Sales Hacker

SEPTEMBER 20, 2024

The Co-Founders brought in an insanely talented team: Pleasant Middelhof , (COO), Jeremy Jonas (CTO), and Carl Gunderson (Software Engineer). GTM 112: The Ultimate MarTech Guide and the Great Contraction with Austin Hay Austin Hay is the Co-Founder of Clarify, a new intelligent CRM built as a platform that developers love.

Technical Review 73

Technical Review Scale Technical Cofounder New CTO 73

SaaStr

DECEMBER 13, 2019

290: Yousuf Khan is a serial CIO, start-up and VC advisor. During his time at the company, they raised over $108m from Lightspeed, ICONIQ, Kleiner, Sapphire, and Bain Capital. Harry Stebbings: And so with that, I’m super excited to welcome Yousuf Khan, serial CIO, startup and VC advisor. It’s that simple.

Technical Advisors 220

Technical Advisors Scale Technical Review Payment Solutions 220

SaaStr

OCTOBER 16, 2020

Most people don’t want to customize their software. And especially when there’s a polarizing change, everybody shows up to work wanting to do right by the people who are using your software all day. Is there hiring decisions? And there was one line of thinking that simpler was better. Is it product decisions?

CTO Coach 192

CTO Coach Sales Hiring CTO Hire Software Review 192

OnStartups

JULY 7, 2021

And I think part of it's because you've been in the game for a while and you're incredibly successful. Is your title CTO? Dharmesh: Yes, CTO. How do you have time to have your hands in all this different stuff? He was like, "You should probably hire someone outside of HubSpot for this role, for your growth.".

Payment Methods 140

Payment Methods Technical Review Software Review Payment Solutions 140

Sales Hacker

JULY 21, 2020

Businesses run on documents, Conga is changing the way the world works by modernizing, streamlining, and automating your documents, contracts, and processes to make it easier to do business. Where’s the software development coming from? Now, before we bring you this conversation, we want to thank our sponsors. The first is Conga.

Outsourcing Services 88

Outsourcing Services Outsourced Development Scale Technical Review 88

OnStartups

JULY 7, 2021

And I think part of it's because you've been in the game for a while and you're incredibly successful. Is your title CTO? Dharmesh: Yes, CTO. How do you have time to have your hands in all this different stuff? He was like, "You should probably hire someone outside of HubSpot for this role, for your growth.".

Payment Methods 40

Payment Methods Technical Review Software Review Payment Solutions 40

Sales Hacker

MARCH 11, 2025

Pursuit helps companies hire elite go-to-market talent on a non-retainer basis. If you’re hiring for sales or marketing roles, reach out to Pursuit at pursuitsalessolutions.com/gtm or message a GTMfund team member. In an enterprise software business churn is a lagging indicator, right? So 2013 was sort of this era.

Scale 75

Scale Technical Advisors Sales Hiring Technical Review 75

SaaStr

MARCH 31, 2024

At SaaStr Annual we had a great session with HubSpot Founder & CTO, Dharmesh Shah, and their Chief People Officer, Katie Burke, on building happier employees. I’ve been in the software industry for a long, long time. This is the best time I’ve ever experienced. It will be awesome.”

Part-Time CTO 278

Part-Time CTO CTO Hire CTO Coach CTO 278

SaaStr

AUGUST 7, 2021

Viviana Faga, Investor & Advisor @ Coda. Brittany Skoda, Global Head of Software Banking @ Morgan Stanley. Christine Spang, Co-Founder and CTO @ Nylas. Dave Walters, CTO @ Hired. Christa Diaz, Senior Director, Customer Success @ Hired. Amy Pisano, CRO @ Hired. Brian Peterson, CTO @ Dialpad.

VP of Engineering 269

VP of Engineering Technical Cofounder CTO Coach CTO Hire 269

Sales Hacker

DECEMBER 10, 2024

It includes a breakdown of the Sales AI landscape, adoption of GenAI and Sales software across buyer groups. He’s an advisor. Like just, you actually had to consume these books from like not that many sources that were talking about, you know, software sales and how to scale companies. Let’s go hire somebody.

Scale 110

Scale Sales Hiring Scaling CTO Coach 110

Sales Hacker

FEBRUARY 4, 2025

You are the customer service representative for our CRO, our CTO. So a good example I had was I remember trying to explain to the CTO that [00:21:00] we needed like a process. And then, you know, in, in the past, there’s really been this fourth pillar, uh, to build a large software AI company, which was capital.

Sales Recruiting 80

Sales Recruiting Scale Finance Underperforming Technical Team 80